New TSA Wait Time Tracker Now Available in the Award-Winning United Mobile App

United (NYSE:UAL) launched a pilot on April 1, 2026 adding estimated TSA security wait times to its award-winning mobile app for travelers at its U.S. hubs.

Rhea-AI Summary

United (NYSE:UAL) launched a pilot on April 1, 2026 adding estimated TSA security wait times to its award-winning mobile app for travelers at its U.S. hubs. The feature offers regular updates for specific lanes, including standard security and TSA PreCheck, at seven hub airports to help customers plan travel.

The rollout covers Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C.; Houston's estimates use data from Houston Airport System.

Positive

• New TSA wait-time feature rolling out April 1, 2026 to seven U.S. hubs
• Lane-level estimates provided for standard security and TSA PreCheck
• Integrated day-of travel tools including Virtual Gate and bag tracker enhancements

Negative

• Estimated wait times may not reflect actual wait times and can vary from the estimates
• Pilot limited to seven hub airports, excluding many other U.S. airports

Argus Apr 1 session

+3.27% close to close Open Argus

Details

News Market Reaction – UAL

In the Apr 1 session, UAL gained 3.27%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement expands United’s digital ecosystem by adding TSA security wait time estimates for ...

Analysis

This announcement expands United’s digital ecosystem by adding TSA security wait time estimates for its U.S. hubs into an already award-winning mobile app. The feature complements tools like bag tracking, automatic rebooking and real-time weather messaging to deepen day-of-travel engagement. Recent history shows a series of customer and product upgrades, so investors may watch adoption of these tools, their impact on customer satisfaction, and subsequent operational metrics as United integrates more data-driven services.

Key Figures

Publication date: April 1, 2026 Price change: 8.05% Current price: $92.07 +5 more

Publication date

April 1, 2026

Press release date for TSA wait time tracker feature

Price change

8.05%

UAL 24h price change on context date

Current price

$92.07

UAL share price before this news

52-week high

$119.21

Upper end of 52-week trading range

52-week low

$52.00

Lower end of 52-week trading range

Market cap

$27,559,506,003

Equity value before incorporating this news

Best Airline App

2023

Year United app named Best Airline App by Business Traveler North America

Webby Award win

2021

Year United app won People’s Voice Webby for Best Travel App

Historical Context

5 past events · Latest: Mar 26

5 events

1. Mar 26

   Labor agreement

   24h Move

   -0.3%

   Tentative agreement to raise wages and benefits for ~30,000 flight attendants.

2. Mar 24

   Product innovation

   24h Move

   -0.4%

   Announcement of United Relax Row couch-style Economy seating for long-haul flights.

3. Mar 24

   Fleet expansion

   24h Move

   -0.4%

   Plan to add 250+ aircraft by April 2028 with new variants and premium cabins.

4. Mar 19

   Premium product

   24h Move

   +1.8%

   Tickets on sale for first 787-9 with Elevated interior and Polaris Studio suites.

5. Mar 12

   Catering upgrade

   24h Move

   -4.6%

   Launch of 10 exclusive Polaris meals with world-renowned chefs via Chef's Table.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

transportation security administration, tsa precheck, gen ai

3 terms

transportation security administration regulatory

"will include estimated Transportation Security Administration (TSA) security wait times"

A federal agency that sets and enforces security rules for transportation systems, most visibly at airports but also for other modes like rail and transit; think of it as the nation’s security team for moving people and goods. Investors care because the agency’s rules, inspections and staffing affect travel demand, operating costs, infrastructure spending and the likelihood of delays or disruptions that can hit revenues and share prices for airlines, airports and related businesses.

tsa precheck regulatory

"specific lanes – including standard security and TSA PreCheck® – throughout terminals"

TSA PreCheck is a U.S. government-run program that lets approved travelers pass through airport security faster by using dedicated lanes and lighter screening, like a fast-pass at an amusement park. Investors care because faster, more predictable screening boosts passenger satisfaction and airport throughput, which can increase airline loyalty, on-site retail spending and operational efficiency—factors that affect airline and airport profitability.

gen ai technical

"the airline is sending them with assistance from gen AI tools."

Software that uses learned patterns from large amounts of data to produce new content — such as text, images, code or audio — on demand, much like a virtual assistant that composes original work when given a prompt. Investors care because it can rapidly lower costs, create new products and revenue streams, and change competitive dynamics across industries, while also introducing risks around accuracy, regulation and intellectual property.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Pilot program for new customer feature starts at airline's U.S. hub airports in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C.

First-of-its-kind digital tracker includes regular wait time updates, helping travelers plan their trip and navigate airport lobbies with confidence

CHICAGO, April 1, 2026 /PRNewswire/ -- United's award-winning mobile app will include estimated Transportation Security Administration (TSA) security wait times using data collected by the airline, a first-of-its-kind offering from a major U.S. airline^*. As part of a new pilot program, the feature provides regular wait time updates throughout the day, giving travelers timely information on airport security lines and helping them plan their travel with confidence.

In the Travel section of the United mobile app, United customers can view security wait times for the airline's U.S. hub airports in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C. United will provide estimated wait times for specific lanes – including standard security and TSA PreCheck® – throughout terminals serving United customers, allowing them to choose the option that works best for them.^†

The new feature is rolling out today to United mobile app users traveling through all of the airline's U.S. hub airports.

"We appreciate the work and professionalism of our TSA agents, and while most began receiving back pay earlier this week, the U.S. Department of Homeland Security shutdown continues and people want to stay informed about expected security wait times at our airports," said Jason Birnbaum, United's Chief Information Officer. "Our customers rely on our mobile app for all their travel needs, and this new feature lets them know what to expect and better plan their trip."

United is an industry leader in digital innovations that help customers self-serve and increase transparency. The United mobile app now includes:

• Day-of travel features: New suite of features that include a Virtual Gate, package-delivery-style bag tracker, United Club^SM 'closest and best' feature and more.
• Personalized connection: Features that make catching connecting flights easier, including personalized, turn-by-turn directions to connecting gates with estimated walk times, real-time flight status updates, tips for longer layovers and a heads up if United is able to hold the plane for those with an extra-tight connection.
• Bag tracking enhancements: Integrated Apple's Share Item Location for AirTag, so customers everywhere who travel with an AirTag or Find My network accessory can seamlessly share the accessory location with United's customer service team to help locate their luggage in the event that it is mishandled.
• Automatic rebooking assistance: Rather than standing in line to speak with an agent or manually searching for alternatives, United's self-service tools automatically provide travelers with personalized rebooking options, baggage tracking details, and, when eligible, meal and hotel vouchers if their flight is delayed or canceled.
• Real-time weather updates: United texts real-time radar maps to help customers understand how inclement weather in one part of the country can impact a flight elsewhere. United is the first and only U.S. airline currently providing its customers these kinds of specific messages and the airline is sending them with assistance from gen AI tools.

United's mobile app was named the "Best Airline App" by The Business Traveler North America in 2023, won the "People's Voice" Webby Award for Best Travel App in 2021 and was a finalist in 2019 for "Business & Finance."

For more information, visit united.com, and download the United mobile app here. 

^*Customers traveling through George Bush Intercontinental Airport will receive estimated security line wait times based on data collected by Houston Airport System.

^†Estimated security wait times are based on data available to United and may not reflect actual wait times, which may vary from the estimates.

About United

At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers, and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/new-tsa-wait-time-tracker-now-available-in-the-award-winning-united-mobile-app-302731382.html

SOURCE United Airlines

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What is United (UAL) announcing about TSA wait times on April 1, 2026?

United added estimated TSA security wait times to its mobile app for hub airports. According to the company, the pilot provides regular lane-level updates at seven U.S. hubs to help travelers choose lanes and plan arrivals.

Which U.S. airports will show TSA wait times in the United app (UAL)?

TSA wait-time estimates appear at United's seven U.S. hubs: Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco, and Washington D.C. According to the company, Houston estimates use Houston Airport System data.

Do the United app TSA wait-time estimates include TSA PreCheck for UAL travelers?

Yes, the app provides lane-level estimates including TSA PreCheck and standard security. According to the company, users can view estimated wait times for specific lanes throughout terminals serving United customers.

When did United (UAL) roll out the TSA wait-time tracker in its mobile app?

The feature began rolling out on April 1, 2026 as a pilot at United's U.S. hub airports. According to the company, the rollout delivers regular wait-time updates throughout the day.

How accurate are the TSA wait-time estimates in the United app for UAL passengers?

Estimated wait times are based on data available to United and may not match actual line times. According to the company, estimates are intended to guide planning but can vary from real-time waits.