New TSA Wait Time Tracker Now Available in the Award-Winning United Mobile App
Rhea-AI Summary
United (NYSE:UAL) launched a pilot on April 1, 2026 adding estimated TSA security wait times to its award-winning mobile app for travelers at its U.S. hubs. The feature offers regular updates for specific lanes, including standard security and TSA PreCheck, at seven hub airports to help customers plan travel.
The rollout covers Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington D.C.; Houston's estimates use data from Houston Airport System.
Positive
- New TSA wait-time feature rolling out April 1, 2026 to seven U.S. hubs
- Lane-level estimates provided for standard security and TSA PreCheck
- Integrated day-of travel tools including Virtual Gate and bag tracker enhancements
Negative
- Estimated wait times may not reflect actual wait times and can vary from the estimates
- Pilot limited to seven hub airports, excluding many other U.S. airports
News Market Reaction – UAL
In the Apr 1 session, UAL gained 3.27%, reflecting a moderate positive market reaction. Argus tracked a trough of -3.2% from its starting point during tracking. Our momentum scanner triggered 18 alerts that day, indicating notable trading interest and price volatility.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Historical Context
| Date | Event | Sentiment | 24h Move | Catalyst |
|---|---|---|---|---|
| Mar 26 | Labor agreement | Positive | -0.3% | Tentative agreement to raise wages and benefits for ~30,000 flight attendants. |
| Mar 24 | Product innovation | Positive | -0.4% | Announcement of United Relax Row couch-style Economy seating for long-haul flights. |
| Mar 24 | Fleet expansion | Positive | -0.4% | Plan to add 250+ aircraft by April 2028 with new variants and premium cabins. |
| Mar 19 | Premium product | Positive | +1.8% | Tickets on sale for first 787-9 with Elevated interior and Polaris Studio suites. |
| Mar 12 | Catering upgrade | Positive | -4.6% | Launch of 10 exclusive Polaris meals with world-renowned chefs via Chef's Table. |
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
Recent positive customer and fleet announcements often saw muted or negative next-day reactions, with only one of five events aligning positively with the news tone.
Over the past weeks, United announced several customer- and product-focused initiatives. These included a new agreement with flight attendants on Mar 26, launch plans for the Relax Row product and a major fleet expansion of 250+ aircraft by April 2028, plus elevated 787-9 interiors and premium inflight meals. Most of these news items were positive for customer experience, yet four of five saw negative 24-hour price reactions, contrasting with today’s strong move on another digital customer feature.
Key Terms
transportation security administration regulatory
tsa precheck regulatory
gen ai technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Pilot program for new customer feature starts at airline's
First-of-its-kind digital tracker includes regular wait time updates, helping travelers plan their trip and navigate airport lobbies with confidence
In the Travel section of the United mobile app, United customers can view security wait times for the airline's
The new feature is rolling out today to United mobile app users traveling through all of the airline's
"We appreciate the work and professionalism of our TSA agents, and while most began receiving back pay earlier this week, the
United is an industry leader in digital innovations that help customers self-serve and increase transparency. The United mobile app now includes:
- Day-of travel features: New suite of features that include a Virtual Gate, package-delivery-style bag tracker, United ClubSM 'closest and best' feature and more.
- Personalized connection: Features that make catching connecting flights easier, including personalized, turn-by-turn directions to connecting gates with estimated walk times, real-time flight status updates, tips for longer layovers and a heads up if United is able to hold the plane for those with an extra-tight connection.
- Bag tracking enhancements: Integrated Apple's Share Item Location for AirTag, so customers everywhere who travel with an AirTag or Find My network accessory can seamlessly share the accessory location with United's customer service team to help locate their luggage in the event that it is mishandled.
- Automatic rebooking assistance: Rather than standing in line to speak with an agent or manually searching for alternatives, United's self-service tools automatically provide travelers with personalized rebooking options, baggage tracking details, and, when eligible, meal and hotel vouchers if their flight is delayed or canceled.
- Real-time weather updates: United texts real-time radar maps to help customers understand how inclement weather in one part of the country can impact a flight elsewhere. United is the first and only
U.S. airline currently providing its customers these kinds of specific messages and the airline is sending them with assistance from gen AI tools.
United's mobile app was named the "Best Airline App" by The Business Traveler North America in 2023, won the "People's Voice" Webby Award for Best Travel App in 2021 and was a finalist in 2019 for "Business & Finance."
For more information, visit united.com, and download the United mobile app here.
*Customers traveling through George Bush Intercontinental Airport will receive estimated security line wait times based on data collected by Houston Airport System.
†Estimated security wait times are based on data available to United and may not reflect actual wait times, which may vary from the estimates.
About United
At United, Good Leads The Way. With
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SOURCE United Airlines