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United Community earns 15 Greenwich Excellence and Best Brand Awards for Middle Market and Small Business Banking

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United Community (UCBI) has been honored with multiple Greenwich Excellence and Best Brand Awards for the eighth consecutive year, winning a total of 15 awards including national honors for Overall Satisfaction and Likelihood to Recommend. The bank received recognition for its focus on commercial banking and personal customer service, while still offering large-bank solutions across the Southeast.
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GREENVILLE, S.C., Feb. 21, 2024 /PRNewswire/ -- For the eighth consecutive year, United Community is proud to be honored with multiple Greenwich Excellence and Best Brand Awards for providing trust, value, and overall satisfaction to its middle market and small business clients. United earned a combined 15 awards, including national honors for Overall Satisfaction and Likelihood to Recommend.

"We are thrilled to see our focus in commercial banking being recognized. While we are a community bank, we have a strong emphasis on our commercial offerings," said Rich Bradshaw, President and Chief Banking Officer of United. "We are proud to be a bank that provides personal customer service, while still offering the large-bank solutions to our customers across the Southeast."

United won nine national awards and six regional awards in the following categories:

     Middle Market Banking

  • Overall Satisfaction (National)
  • Cash Management - Overall Satisfaction (South Region)
  • Overall Satisfaction (South Region)

     Small Business Banking

  • Overall Satisfaction (National)
  • Best Brand - Ease of Doing Business (National)
  • Best Brand - Trust (National)
  • Best Brand - Values Long-Term Relationships (National)
  • Cash Management - Customer Service (National)
  • Cash Management - Overall Product Capabilities (National)
  • Cash Management - Overall Satisfaction (National)
  • Likelihood to Recommend (National)
  • Cash Management - Overall Satisfaction (South Region)
  • Likelihood to Recommend (South Region)
  • Overall Satisfaction (South Region)
  • RM Proactively Provides Advice (South Region)

Among the more than 500 U.S. banks evaluated, United is one of only 23 which received awards for middle market banking and 39 that received awards for small business banking. United has now earned a total of 52 Greenwich awards over the last eight years.

Coalition Greenwich is a leading global research provider in the financial services industry. Results are based on interviews with nearly 28,000 executives across the country.

About United Community Banks, Inc.

United Community Banks, Inc. (NASDAQ: UCBI) is the financial holding company for United Community, a top 100 US financial institution that is committed to improving the financial health and well-being of its customers and the communities it serves. United Community provides a full range of banking, wealth management, and mortgage services. As of December 31, 2023, United Community had $27.2 billion in assets and 207 offices across Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee, as well as a national SBA lending franchise and a national equipment financing subsidiary. United Community is a nine-time winner of the J.D. Power award that ranked the bank #1 in customer satisfaction with consumer banking in the Southeast and was recognized by Forbes as one of the World's Best Banks and one of America's Best Banks. United was recognized in the 2023 Greenwich Excellence and Best Brand Awards, receiving 15 awards that included national honors for Overall Satisfaction in small business banking and middle market banking. United Community was also recognized in 2023 by Newsweek as one of the Most Trusted Companies in America and named by American Banker as one of the "Best Banks to Work For" for the seventh consecutive year. Additional information about United Community can be found at ucbi.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/united-community-earns-15-greenwich-excellence-and-best-brand-awards-for-middle-market-and-small-business-banking-302067695.html

SOURCE United Community Bank

FAQ

How many awards did United Community (UCBI) win?

United Community won a total of 15 awards, including national honors for Overall Satisfaction and Likelihood to Recommend.

What categories did United Community (UCBI) win awards in?

United won awards in categories such as Overall Satisfaction, Cash Management, Best Brand, and Likelihood to Recommend for both Middle Market Banking and Small Business Banking.

How many U.S. banks received awards for middle market banking?

United is one of only 23 U.S. banks that received awards for middle market banking.

Who is the President and Chief Banking Officer of United Community (UCBI)?

Rich Bradshaw is the President and Chief Banking Officer of United Community.

What is the total number of Greenwich awards United Community (UCBI) has earned over the last eight years?

United has earned a total of 52 Greenwich awards over the last eight years.

United Community Banks Inc.

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About UCBI

the bank that service built since 1950, united community bank has been dedicated to providing platinum-level service to our customers as the foundation of every relationship. known as the bank that service built℠, we are committed to improving the lives of residents in the communities we serve through this philosophy of delivering exceptional banking service. we carry an average rating of 96%* in customer satisfaction, the highest in the u.s. banking industry, and we operate as one of the strongest and most secure banks in the southeast. headquartered in blairsville, ga, we are the third-largest traditional bank holding company in the state with more than 100 locations throughout georgia, north carolina, tennessee and south carolina. we provide valuable products ranging from personal banking and mortgage services to small business administration loans and risk-management solutions to meet our customers' needs. when it comes to a better banking experience, united community bank