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United Natural Foods Expands Supply Chain Evolution with Implementation of A.I.-Powered Warehouse Automation System in its New Manchester Distribution Center

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United Natural Foods, Inc. (UNFI) plans to implement an A.I.-powered robotic automation system in its soon-to-be-completed distribution center in Manchester, PA. The advanced system, manufactured by Symbotic, is expected to enhance customer experience, improve quality and service, increase capacity, and lower overall costs. The new facility is set to come online in the Summer of 2024 and the automation system is expected to be fully operational by Spring 2025.
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The integration of Symbotic's A.I.-powered robotic automation system into UNFI's distribution center is a strategic move aimed at streamlining operations. The anticipated improvements in order accuracy and operational efficiency are likely to reduce the incidence of errors and delays, which can have a direct impact on customer satisfaction and retention. Furthermore, the increased capacity and reduced costs associated with fulfilling customer orders could lead to better profit margins and potentially lower prices for end consumers.

It is also important to consider the scalability that such technology offers. As UNFI expands its customer base, the automation system could provide the necessary support to handle higher volumes without a proportionate increase in labor costs or errors. Additionally, the long-term savings from reduced labor and improved efficiency must be weighed against the initial capital expenditure and ongoing maintenance costs of the automation system.

From a financial perspective, the investment in warehouse automation is indicative of UNFI's commitment to a multi-year transformation plan aimed at enhancing competitiveness and profitability. Investors should note the potential for cost savings in the long run, as the initial outlay for the automation system may be offset by lower operating expenses. Additionally, the move signals UNFI's proactive approach to adopting innovative technologies, which could be a catalyst for stock performance as markets often react positively to efficiency-enhancing investments.

However, it's critical to monitor the execution of this technology integration, as any delays or technical challenges could affect expected cost savings and operational improvements. The market will also be looking for updates on the system's performance post-implementation to assess the actual impact on UNFI's financials.

In the broader context of the industry, UNFI's move to implement an A.I.-powered automation system aligns with a growing trend of digital transformation in the supply chain sector. Competitors may also be incentivized to adopt similar technologies to remain competitive, potentially leading to an industry-wide shift towards automation. This could have broader implications for the labor market within the sector, as the demand for traditional warehouse roles may decrease while the need for tech-savvy operational staff could increase.

The impact on UNFI's market share and customer acquisition will also be an area to watch. If the automation leads to significant improvements in service quality, it could enhance UNFI's reputation as a forward-thinking distributor, potentially attracting new business partnerships and expanding their presence in the Northeast.

Symbotic’s A.I.-powered warehouse automation system expected to enhance capability, performance, and efficiency of UNFI’s Manchester distribution center.

PROVIDENCE, R.I.--(BUSINESS WIRE)-- United Natural Foods, Inc. (NYSE: UNFI) (the “Company” or “UNFI”) today announced plans to implement an A.I.-powered robotic automation system in its soon-to-be-completed distribution center (DC), in Manchester, PA. This advanced system, manufactured by Symbotic, is the second installation for UNFI and part of the Company’s commitment to further enhance the effectiveness and efficiency of its distribution center network. Once installed, UNFI expects the system to enhance the customer experience, improve quality and service to customers, increase capacity within its facilities, and lower overall costs to fulfill customer orders.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240129358372/en/

UNFI announces plans to implement it second A.I.-powered robotic automation system in its soon-to-be-completed distribution center in Manchester, PA. This advanced system, manufactured by Symbotic, is the second installation for UNFI and part of the Company’s commitment to further enhance the effectiveness and efficiency of its distribution center network. (Photo: Business Wire)

UNFI announces plans to implement it second A.I.-powered robotic automation system in its soon-to-be-completed distribution center in Manchester, PA. This advanced system, manufactured by Symbotic, is the second installation for UNFI and part of the Company’s commitment to further enhance the effectiveness and efficiency of its distribution center network. (Photo: Business Wire)

UNFI’s new Manchester distribution center is a 1.3 million square-foot facility set to come online in the Summer of 2024 to improve existing customer experience and support new customer growth across the Northeast. Once completed, Symbotic’s end-to-end solution will provide robotic case pick capabilities in Manchester’s dry grocery area, improve order accuracy for customers, and automate the assembly of customer order pallets. Part of UNFI’s multi-year transformation plan, this new technology is intended to improve the customer receiving and replenishment experience when the order is delivered at the store. It is expected to be fully operational by Spring 2025.

“We always want to make doing business with UNFI easier for our customers and suppliers, and that means investing in ways to make our supply chain more effective and efficient,” said Erin Horvath, UNFI’s Chief Operating Officer. “Automating key distribution centers, such as Centralia and our new facility in Manchester, will help us improve order accuracy and deliver a better overall customer experience, while also reducing operating cost. Symbotic has been a great partner and we’re pleased that the Centralia installation is on schedule, allowing us to begin implementation of our next automation system in Manchester.”

The Symbotic warehouse automation system in Manchester is the same technology that is currently being deployed at the Company’s distribution center in Centralia, WA. The installation of the Centralia system is on track to become operational in the first half of 2024.

About UNFI

UNFI is North America's premier grocery wholesaler delivering the widest variety of fresh, branded, and owned brand products to more than 30,000 locations throughout North America, including natural product superstores, independent retailers, conventional supermarket chains, ecommerce providers, and food service customers. UNFI also provides a broad range of value-added services and segmented marketing expertise, including proprietary technology, data, market insights, and shelf management to help customers and suppliers build their businesses and brands. As the largest full-service grocery partner in North America, UNFI is committed to building a food system that is better for all and is uniquely positioned to deliver great food, more choices, and fresh thinking to customers. To learn more about how UNFI is delivering value for its stakeholders, visit www.unfi.com.

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding the Company’s business that are not historical facts are “forward-looking statements” that involve risks and uncertainties and are based on current expectations and management estimates; actual results may differ materially. The risks and uncertainties which could impact these statements include those described in the Company’s filings under the Securities Exchange Act of 1934, as amended, including its annual report on Form 10-K for the year ended July 29, 2023 filed with the SEC on September 26, 2023 and other filings the Company makes with the SEC. Any forward-looking statements are made pursuant to the Private Securities Litigation Reform Act of 1995 and, as such, speak only as of the date made. The Company is not undertaking to update any information contained in this press release to reflect subsequently occurring events or circumstances. Any estimates of future results of operations are based on a number of assumptions, many of which are outside the Company’s control and should not be construed in any manner as a guarantee that such results will in fact occur. These estimates are subject to change and could differ materially from final reported results.

For UNFI Investors:

Kristyn Farahmand

401-213-2160

kristyn.farahmand@unfi.com

-or-

Steve Bloomquist

952-828-4144

steve.j.bloomquist@unfi.com

For Media:

UNFI

Charles Davis

215-539-1696

cdavis@unfi.com

Source: United Natural Foods, Inc.

UNFI plans to implement an A.I.-powered robotic automation system in its soon-to-be-completed distribution center in Manchester, PA.

The advanced system is manufactured by Symbotic.

The new facility is set to come online in the Summer of 2024.

The automation system is expected to be fully operational by Spring 2025.
United Natural Foods Inc.

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About UNFI

unfi is the leading independent national distributor of natural, organic and specialty foods and related products including nutritional supplements, personal care items and organic produce, in the united states & canada. in addition to excellent distribution services, we provide a range of innovative, value-added services for our customers and suppliers, to foster mutual success and growth. our services include marketing and promotional tools, merchandising, category management and store support services. our distribution operations are divided into five principal units: unfi, eastern region; unfi, western region; albert’s organics; select nutrition distributors; and unfi canada. in addition to distribution operations, unfi's divisions include blue marble brands, earth origins markets, woodstock farms manufacturing and honest green. we distribute from 28 distribution centers to customers throughout the united states & canada and to more than 40 additional countries.