Vertex Study: Global Tax and Finance Leaders Significantly Shift in Support of e-Invoicing
Rhea-AI Summary
Vertex (NASDAQ:VERX) released new research on global e-invoicing trends, surveying 1,150 tax and finance professionals. The study reveals 79% of global business leaders view e-invoicing mandates as beneficial, with 80% believing these mandates will enhance data accuracy and financial reporting. The research highlights that 80% of businesses plan to improve e-invoicing system integration within two years.
Key findings show that e-invoicing improves efficiency and cost savings (both ~60%) and enhances economic growth and global competitiveness (~80%). However, challenges persist, with 51% of respondents citing data security concerns and varying international standards as major hurdles. The study also reveals that 47% of sales in mandated countries are currently affected by e-invoicing requirements, expected to rise to 57% by 2027. Additionally, 86% of respondents are either using or planning to use AI for e-invoicing support, particularly in customer support (53%), cash flow management (51%), and fraud detection (49%).
Positive
- 80% of businesses plan to improve e-invoicing system integration over next 2 years
- 60% report improved efficiency and cost savings from e-invoicing
- 80% cite enhanced economic growth and global competitiveness
- 86% of respondents are using or planning to use AI for e-invoicing support
- 83% of accountants and financial professionals expect significant benefits from mandatory e-invoicing
Negative
- 51% report challenges with data security and privacy compliance
- 55-63% face difficulties integrating with existing software
- Time constraints affect system updates (49%), integration (48%), and staff training (46%)
- Sales exposure to e-invoicing mandates expected to increase to 57% by 2027, potentially affecting operations
News Market Reaction
On the day this news was published, VERX declined 0.74%, reflecting a mild negative market reaction.
Data tracked by StockTitan Argus on the day of publication.
Tax technology leader unveils new research showing overwhelming support of global mandates and the benefits of e-invoicing for financial health
KING OF PRUSSIA, Pa., May 06, 2025 (GLOBE NEWSWIRE) -- Vertex Inc. (NASDAQ:VERX) (“Vertex” or the “Company”), a leading global provider of indirect tax solutions, today announced new e-invoicing research revealing that a majority (
The survey, which polled 1,150 global tax and finance professionals, shows e-invoicing implementation is on the rise as
“Today’s tax and finance leaders are operating under increased pressure to drive growth while maintaining tax compliance. This challenge is compounded by rising complexities driven by increased variances around tax rate determination or scope of transactions for real/near-real time reporting,” said Chris Hall, Senior Tax Officer, Vertex. “Preparing for e-invoicing, or aligning with current local mandates, should not add to these uncertainties. Research shows that e-invoicing offers the accuracy, efficiency, and cost optimization needed for future-ready organizations.”
While the global behavioral shift is positive, e-invoicing implementation is not without its challenges. Approximately half (
As the e-invoicing landscape and scale of global mandates continue to evolve, other key highlights of the report include:
- Impact on sales: e-invoicing jurisdictions could become a greater concern in the future if businesses are unable to issue or receive invoices. Businesses selling in mandated countries report
47% of sales would be in scope of these mandates – and that percentage could increase to57% by 2027. - AI support surges: Leaders are using AI in various ways to support e-invoicing across markets, such as customer support and query resolution (
53% ), cash flow management (51% ) and fraud detection and prevention (49% ). Most respondents (86% ) are currently using AI or planning to use AI. - Stakeholders on board:
83% of accountants and financial professionals expect to receive the greatest benefit from mandatory e-invoicing. Similarly,81% of respondents identified IT departments as another key beneficiary, speaking to the critical role of technology and IT support in financial reporting. - Bandwidth challenges: Second to maintaining security and privacy, time is a large roadblock to e-invoicing adoption. The survey finds that the ability to run frequent system updates (
49% ), integrate solutions with existing systems (48% ), and train staff and stakeholders on new processes (46% ) pose issues for organizations.
To request access to the report findings, please contact us.
As Vertex Exchange Europe unfolds, the Company is spotlighting its connected compliance strategy by advancing innovations in e-Invoicing technology and helping businesses anticipate regulatory changes in a rapidly evolving global landscape. To learn more about Vertex’s e-Invoicing solutions, visit www.vertexinc.com/solutions/e-invoicing.
About the Study
The online survey was conducted in March 2025, in partnership with Sapio Research, reaching 1,150 global business decision-makers across nine regions – Eastern and Southern Europe, Benelux, Germany, Latin America, Middle East and Asia, Nordics, North America, UK and Ireland – employed at organizations with
About Vertex
Vertex, Inc. is a leading global provider of indirect tax solutions. The Company’s mission is to deliver the most trusted tax technology enabling global businesses to transact, comply and grow with confidence. Vertex provides solutions that can be tailored to specific industries for major lines of indirect tax, including sales and consumer use, value added and payroll. Headquartered in North America, and with offices in South America and Europe, Vertex empowers the world’s leading brands to simplify the complexity of continuous compliance.
For more information, visit www.vertexinc.com or follow us on X and LinkedIn.
COPYRIGHT © 2025 VERTEX, INC. ALL RIGHTS RESERVED. THE INFORMATION CONTAINED HEREIN IS INTENDED FOR INFORMATION PURPOSES ONLY, MAY CHANGE AT ANY TIME IN THE FUTURE, AND IS NOT LEGAL OR TAX ADVICE.
Vertex Company Contact:
Rachel Litcofsky
Manager, Public Relations
mediainquiries@vertexinc.com
Investor Relations Contact:
Joe Crivelli
VP, Investor Relations
investors@vertexinc.com
FAQ
What percentage of business leaders support e-invoicing mandates according to Vertex's (VERX) study?
How many businesses plan to improve their e-invoicing systems by 2025 according to Vertex (VERX)?
What are the main challenges in e-invoicing implementation according to Vertex's (VERX) research?
How is AI being used in e-invoicing according to Vertex's (VERX) study?
What percentage of sales are affected by e-invoicing mandates according to Vertex (VERX)?
