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VIAVI and 3-GIS Partnership Enables Faster, More Accurate Fiber Fault Location at Windstream Wholesale

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VIAVI Solutions (NASDAQ: VIAV) and 3-GIS have announced a strategic partnership to enhance fiber fault location capabilities, with their integrated solution already deployed at Windstream Wholesale. The partnership combines VIAVI's ONMSi Remote Fiber Test System with 3-GIS's geospatial capabilities, enabling faster and more accurate fiber network maintenance.

The solution provides instant detection of fiber impairments and streamlines maintenance operations by offering a single source of information to technicians. At Windstream Wholesale, the integration has automated previously manual processes, allowing for proactive customer notification of issues and faster fault resolution. The partnership comes at a crucial time as fiber deployment surges across transport networks, data centers, and enterprises to support AI/ML and high-performance computing.

VIAVI Solutions (NASDAQ: VIAV) e 3-GIS hanno annunciato una collaborazione strategica per migliorare le capacità di localizzazione dei guasti nelle reti in fibra ottica, con la loro soluzione integrata già implementata presso Windstream Wholesale. La partnership unisce il sistema ONMSi Remote Fiber Test di VIAVI alle competenze geospaziali di 3-GIS, permettendo una manutenzione delle reti in fibra più rapida e precisa.

La soluzione consente la rilevazione immediata delle anomalie sulla fibra e semplifica le operazioni di manutenzione offrendo ai tecnici un’unica fonte di informazioni. Presso Windstream Wholesale, l’integrazione ha automatizzato processi precedentemente manuali, consentendo una notifica proattiva ai clienti in caso di problemi e una risoluzione più veloce dei guasti. Questa collaborazione arriva in un momento cruciale, con la diffusione crescente della fibra nelle reti di trasporto, nei data center e nelle imprese, a supporto di AI/ML e calcolo ad alte prestazioni.

VIAVI Solutions (NASDAQ: VIAV) y 3-GIS han anunciado una alianza estratégica para mejorar las capacidades de localización de fallos en fibra óptica, con su solución integrada ya implementada en Windstream Wholesale. La asociación combina el sistema ONMSi Remote Fiber Test de VIAVI con las capacidades geoespaciales de 3-GIS, permitiendo un mantenimiento de redes de fibra más rápido y preciso.

La solución ofrece detección instantánea de fallos en la fibra y simplifica las operaciones de mantenimiento al proporcionar una única fuente de información para los técnicos. En Windstream Wholesale, la integración ha automatizado procesos que antes eran manuales, permitiendo notificaciones proactivas a los clientes sobre problemas y una resolución más rápida de fallos. Esta alianza llega en un momento crucial, con el aumento del despliegue de fibra en redes de transporte, centros de datos y empresas para apoyar la IA/ML y la computación de alto rendimiento.

VIAVI Solutions(NASDAQ: VIAV)와 3-GIS가 광섬유 결함 위치 파악 기능을 강화하기 위한 전략적 파트너십을 발표했으며, 이들의 통합 솔루션은 이미 Windstream Wholesale에 적용되었습니다. 이번 파트너십은 VIAVI의 ONMSi 원격 광섬유 테스트 시스템과 3-GIS의 지리공간 기술을 결합하여 더 빠르고 정확한 광섬유 네트워크 유지보수를 가능하게 합니다.

이 솔루션은 광섬유 장애를 즉시 감지하고, 기술자에게 단일 정보 출처를 제공하여 유지보수 작업을 간소화합니다. Windstream Wholesale에서는 이 통합으로 이전에 수동으로 수행되던 프로세스가 자동화되어 고객에게 문제 발생을 사전에 알리고 결함 해결 시간을 단축할 수 있게 되었습니다. 이 파트너십은 AI/ML 및 고성능 컴퓨팅을 지원하기 위해 운송 네트워크, 데이터 센터, 기업 전반에 걸쳐 광섬유 배치가 급증하는 중요한 시기에 이루어졌습니다.

VIAVI Solutions (NASDAQ : VIAV) et 3-GIS ont annoncé un partenariat stratégique visant à améliorer les capacités de localisation des défauts dans les réseaux en fibre optique, leur solution intégrée étant déjà déployée chez Windstream Wholesale. Ce partenariat combine le système ONMSi Remote Fiber Test de VIAVI avec les capacités géospatiales de 3-GIS, permettant une maintenance des réseaux en fibre plus rapide et plus précise.

La solution offre une détection instantanée des défauts sur la fibre et simplifie les opérations de maintenance en fournissant une source d’information unique aux techniciens. Chez Windstream Wholesale, cette intégration a automatisé des processus auparavant manuels, permettant une notification proactive des clients en cas de problème et une résolution plus rapide des défauts. Ce partenariat intervient à un moment crucial, alors que le déploiement de la fibre se développe rapidement dans les réseaux de transport, les centres de données et les entreprises pour soutenir l’IA/ML et le calcul haute performance.

VIAVI Solutions (NASDAQ: VIAV) und 3-GIS haben eine strategische Partnerschaft angekündigt, um die Fähigkeiten zur Fehlerortung in Glasfasernetzwerken zu verbessern. Ihre integrierte Lösung ist bereits bei Windstream Wholesale im Einsatz. Die Partnerschaft verbindet VIAVIs ONMSi Remote Fiber Test System mit den geospatialen Fähigkeiten von 3-GIS, was eine schnellere und genauere Wartung von Glasfasernetzen ermöglicht.

Die Lösung erkennt Glasfaserstörungen sofort und vereinfacht Wartungsarbeiten, indem sie Technikern eine einzige Informationsquelle bietet. Bei Windstream Wholesale hat die Integration zuvor manuelle Prozesse automatisiert, was eine proaktive Kundenbenachrichtigung bei Problemen und eine schnellere Fehlerbehebung ermöglicht. Die Partnerschaft kommt zu einem entscheidenden Zeitpunkt, da der Glasfaserausbau in Transportnetzen, Rechenzentren und Unternehmen zunimmt, um KI/ML und Hochleistungsrechnen zu unterstützen.

Positive
  • Integration enables instant detection of fiber impairments before customers identify issues
  • Automation of manual processes reduces operational costs and service downtime
  • Solution allows correlation of alarms to specific client services for proactive customer notification
  • Streamlined maintenance through single source of information eliminates conflicting data
Negative
  • None.

Insights

VIAVI's partnership with 3-GIS automates fiber fault detection, potentially boosting revenue through value-added services while addressing critical network reliability demands.

The partnership between VIAVI and 3-GIS represents a strategic evolution in fiber network maintenance capabilities that addresses a growing market need. With fiber deployment accelerating to support data-intensive applications like AI/ML and high-performance computing, the demand for reliable, high-uptime fiber infrastructure is intensifying across multiple sectors.

What makes this integration particularly valuable is its ability to transform the traditionally reactive process of fiber fault management into a proactive one. By combining VIAVI's ONMSi Remote Fiber Test System with 3-GIS's geospatial capabilities, network operators can now detect partial or full fiber cuts before their customers experience service disruptions. This capability directly addresses one of the most significant pain points in fiber network management: the costly downtime associated with fault identification and resolution.

The implementation at Windstream Wholesale serves as a compelling proof point. By automating what was previously a manual process, Windstream can now correlate alarms to specific client services, enabling proactive customer notification and faster issue resolution. The operational efficiency gains are substantial - streamlined maintenance, reduced repair times, and optimized technician dispatch all translate to lower operational expenses and improved service level agreement (SLA) performance.

From a market perspective, this solution positions VIAVI to capture value in the growing fiber infrastructure management segment. As fiber networks become more complex and widespread, solutions that enhance reliability while leveraging existing GIS investments will likely see strong demand from service providers looking to balance network expansion with operational efficiency. The partnership strategy also demonstrates VIAVI's focus on creating ecosystem solutions rather than isolated products, potentially creating stronger customer relationships and recurring revenue opportunities.

CHANDLER, Ariz., May 29, 2025 /PRNewswire/ -- VIAVI Solutions Inc. (VIAVI) (NASDAQ: VIAV) and 3-GIS, a market-leading fiber network design and management software provider, today announced a partnership to empower businesses with faster, more accurate fiber fault location capabilities, while also leveraging customers' existing Geographic Information System (GIS) investments. The combined solution, currently deployed at Windstream Wholesale, automates the current manual processes, offering significant advantages in improving network maintenance, minimizing downtime, increasing revenue and reducing cost. VIAVI, 3-GIS and Windstream will discuss this joint solution and its customer benefits in a webinar hosted by the Fiber Broadband Association on June 12, 2025.

Fiber deployment is on the rise across transport networks, data centers, enterprises and home broadband. Demand is surging to support AI/ML, high-performance computing and other advanced technologies. Building out fiber networks is costly and time-consuming, and even slight degradations can have a significant effect on the end user's quality of experience, making fault identification and resolution critical to the network operator's financial performance.

VIAVI and 3-GIS have integrated the VIAVI ONMSi Remote Fiber Test System (RFTS) with 3-GIS's robust geospatial capabilities, speeding up the network technician's work to identify and resolve issues during network operations and maintenance. The VIAVI and 3-GIS integrated solution has been successfully implemented at Windstream Wholesale, as part of Windstream Wholesale's Intelligent Converged Optical Network (ICON).

Designed for rapid deployment on any existing fiber, the solution provides instant detection of full- or partial-cut impairments, allowing companies such as Windstream Wholesale to take action before their dark fiber customers identify a fiber issue. Significant reductions in repair times are also achieved by dispatching the right technician and test equipment the first time. Further, the integration allows Windstream Wholesale to correlate alarms directly to a specific client's service, enabling them to proactively notify the customer that action is already being taken before the customer calls in faults.

This combination of ONMSi with 3-GIS streamlines maintenance and repair operations by providing a single source of information to a technician, eliminating any conflicting data from different sources and speeding fault resolution.

"Fiber network technicians face immense pressure to deploy and maintain high-speed networks efficiently while minimizing downtime. Identifying and resolving faults quickly is critical to ensuring reliable service for end customers," said Russell Taws, Director, Fiber and Access Solutions, VIAVI. "We are excited to partner with a fellow industry leader in 3-GIS to deliver advanced fault identification and location, empowering technicians with precise, real-time insights to resolve issues faster, reduce unnecessary troubleshooting and ultimately deliver a seamless connectivity experience."

"This partnership represents a powerful fusion of VIAVI's diagnostic precision and 3-GIS's geospatial intelligence," said Dustin Sutton, Chief Marketing Officer, 3-GIS. "For our customers, the result is transformative: faster, automated fault resolution that directly translates into minimized downtime, optimized field operations and stronger SLA performance. We're enabling service providers to not only maintain their networks more efficiently but also to solidify their reputation for reliability and maximize the strategic value of their 3-GIS platform." 

"This integration between VIAVI and 3-GIS systems automates what was a completely manual process," said Glen Grochowski, Director, Windstream Wholesale Engineering "It has allowed us to automate fiber fault detection, streamline fault response, and speed technician dispatch, reducing our operational costs and service downtime."

Through this collaboration, service providers can maximize their current GIS investments while enhancing the speed and accuracy of fault location, ultimately improving network operations and customer satisfaction.

About VIAVI
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. Learn more about VIAVI at www.viavisolutions.com. Follow us on VIAVI Perspectives, LinkedIn and YouTube.

About 3-GIS
3-GIS provides web-based solutions for telecom network design, management, and deployment. Its advanced geospatial platform enables companies to visualize and optimize their network assets, helping telecom organizations scale faster and manage their resources more effectively. 3-GIS empowers businesses to build smarter networks, reduce costs, and improve service quality. Learn more about 3-GIS at www.3-gis.com or follow on LinkedIn for the latest news.

About Windstream Wholesale
Windstream Wholesale (WW) is an innovative optical technology leader that delivers fast, flexible, and customized wavelength and dark fiber solutions to carriers, content providers, and hyperscalers in the U.S. and Canada. WW is one of three brands managed by Windstream. The company's quality-first approach connects customers to new opportunities and possibilities by delivering a full suite of advanced communications services. Windstream also offers fiber-based broadband to residential and small business customers in 18 states as well as managed cloud communications and security services to mid-to-large enterprises and government entities across the U.S. Windstream is a privately held company headquartered in Little Rock, Ark. Additional information about WW is available at windstreamwholesale.com. Follow us LinkedIn @Windstream.

Media Inquiries:
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Emma Jenkins
emma@grandbridges.com
+1 415 800 4529

 

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SOURCE VIAVI Solutions

FAQ

What is the partnership between VIAVI Solutions (VIAV) and 3-GIS?

VIAVI and 3-GIS have partnered to integrate VIAVI's ONMSi Remote Fiber Test System with 3-GIS's geospatial capabilities to provide faster, more accurate fiber fault location capabilities while leveraging existing GIS investments.

How does the VIAVI (VIAV) and 3-GIS solution benefit Windstream Wholesale?

The solution automates fiber fault detection, streamlines fault response, speeds up technician dispatch, reduces operational costs and service downtime, and enables proactive customer notification of issues.

What are the key features of VIAVI's (VIAV) fiber fault location system?

The system provides instant detection of full- or partial-cut impairments, enables precise technician dispatch, and correlates alarms to specific client services through a single source of information.

When will VIAVI (VIAV) and partners discuss their fiber solution in detail?

VIAVI, 3-GIS, and Windstream will discuss the joint solution and its benefits in a Fiber Broadband Association webinar on June 12, 2025.
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