VIAVI State of the Network Study Shows that Teams with Unified Data Sources Achieve Faster MTTD, Shorter MTTR, and Stronger NetSecOps Alignment Across Hybrid Environments

Rhea-AI Summary

VIAVI Solutions' 2025/2026 State of the Network study reveals significant trends in enterprise network management. The study, based on insights from 750 global professionals, shows that 79% of enterprises plan to increase their reliance on packet capture in 2025. Organizations with strong packet capture capabilities demonstrated notable improvements, being four times more likely to resolve issues within an hour and showing 35% higher likelihood of resolution within three hours. The research highlights a 125% increase in collaborative monitoring models due to multi-cloud environments, with 42% of organizations implementing NetSecOps models reporting enhanced security benefits. Despite economic challenges, 92% of organizations reported sufficient budget, though 78% indicated needing more support for network security threats. The study emphasizes the growing importance of unified visibility, smarter tooling, and operational alignment in managing hybrid infrastructure and complex cloud environments.

Positive

• 79% of enterprises planning to increase reliance on packet capture in 2025
• Organizations with strong packet capture are 4x more likely to resolve issues within an hour
• 125% increase in collaborative monitoring models for multi-cloud environments
• 92% of organizations report sufficient budget for their needs
• 42% of organizations with NetSecOps models reported enhanced security benefits

Negative

• 78% of organizations need more support to prepare for rising network security threats

• 79% of enterprises to increase reliance on packet capture in 2025
• Packet capture contributes to MTTR reduction and 4X increase in sub-hour resolution
• VIAVI's unified network and security solution will be showcased at Cisco Live! booth 2643 from June 8-12 in San Diego, CA.

CHANDLER, Ariz., June 5, 2025 /PRNewswire/ -- According to the 2025/2026 State of the Network study by VIAVI Solutions Inc. (VIAVI) (NASDAQ: VIAV), reliance on packet capture to improve mean times to detection (MTTD) and resolution (MTTR) is likely to increase in 79% of enterprise organizations this year.

Running annually in partnership with Enterprise Strategy Group, now part of Omdia, the study reveals how IT network and security teams are evolving to meet the demands of hybrid infrastructure, rising cloud complexity, and increasing pressure to detect and resolve issues faster. Based on insights from 750 global professionals, it highlights a clear shift toward deeper network observability, renewed reliance on packet capture, growing cross-functional collaboration in cloud monitoring, and the accelerating convergence of network operations (NetOps) and security operations (SecOps).

The study shows that organizations with strong packet capture experienced notable improvements to MTTD, with double the number of respondents reporting a significantly shorter MTTD rate over the past year compared to those lacking strong packet capture capability. In addition, respondents with good packet capture abilities were four times more likely to resolve issues in under an hour, and almost 35% more likely to resolve them in under three hours.

"As environments grow more distributed and threats become more dynamic, the path forward is clear. Unified visibility, smarter tooling, and operational alignment are no longer optional – they're essential," said Chris Labac, Vice President and General Manager, Network Performance and Threat Solutions, VIAVI. "Packet-level visibility has been proven to accelerate the detection, response, and resolution of network issues. Our report demonstrates that organizations not only understand the need for full fidelity forensics, multi-cloud visibility and NetSecOps alignment, but are actively putting steps in place to improve overall network observability."

Summary of key findings:

• 79% of organizations report growing reliance on packet data, with measurable improvements in MTTD, MTTR, and alert accuracy.
• Organizations with robust packet visibility are four times more likely to achieve MTTR under an hour compared to those without.
• The shift toward multi-cloud environments is driving a 125% increase in collaborative monitoring models.
• 42% of organizations that implemented NetSecOps models reported enhanced security benefits.
• While 92% of organizations reported that they had sufficient budget to meet their needs, 78% believed there was a need for more support to prepare for rising network security threats.

"Networks are under constant threat and permanently stretched, yet what is clear from VIAVI and ESG's research is that most companies are taking steps to continually improve their uptime. Indeed, despite hard times, investment is set to increase in the overwhelming majority of companies for every single one of the 11 IT solutions we examined," said Jim Frey, Principal Analyst, Networking, Enterprise Strategy Group from Informa Tech Target. "This means there's a lot to be positive about, and this research demonstrates exactly where organizations are getting the greatest returns on investment to enable the best practices to be used across the industry."

VIAVI will be showcasing its unified network and security solution at Cisco Live! booth 2643 from June 8-12 in San Diego, CA.

About VIAVI

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. Learn more about VIAVI at www.viavisolutions.com. Follow us on VIAVI Perspectives, LinkedIn and YouTube.

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SOURCE VIAVI Solutions

FAQ

What are the key findings of VIAVI's 2025/2026 State of the Network study?

The study found that 79% of enterprises will increase packet capture reliance, organizations with strong packet capture are 4x more likely to resolve issues within an hour, there's a 125% increase in collaborative monitoring, and 42% of NetSecOps implementations showed enhanced security benefits.

How does packet capture affect MTTR (Mean Time to Resolution) according to VIAVI's study?

According to the study, organizations with good packet capture abilities were four times more likely to resolve issues in under an hour and almost 35% more likely to resolve them in under three hours.

What percentage of organizations in the VIAV study reported having sufficient budget?

92% of organizations reported having sufficient budget to meet their needs, although 78% indicated needing more support for rising network security threats.

How many global professionals participated in VIAVI's 2025/2026 network study?

The study included insights from 750 global professionals in network and security teams.

What is the impact of multi-cloud environments on monitoring models according to VIAVI?

The shift toward multi-cloud environments is driving a 125% increase in collaborative monitoring models among organizations.