VIQ Introduces VIQ SmartAudit - Advanced Verification Technology Designed to Strengthen Accuracy, Consistency and Customer Confidence Across All Verticals
Rhea-AI Summary
VIQ Solutions (VQSSF) announced VIQ SmartAudit, an advanced verification and quality‑assurance technology in development, scheduled for release in mid‑2026.
SmartAudit is designed to improve transcription and multi‑speaker accuracy across VIQ business lines (justice, insurance, law enforcement, government, corporate compliance) by providing immediate quality scoring, routing to appropriate resources, verification indicators for focused human review, and a blanket audit of all text work products.
The company says SmartAudit will enable full verification on 100% of transcriptions, support more consistent workflows, faster deliveries, and aligns with VIQ's multi‑year technology roadmap; updates will be provided as development progresses.
Positive
- Scheduled release in mid‑2026
- Claims 100% verification for all transcriptions
- Provides immediate quality scoring and automated routing
- Applies across multiple verticals (justice, insurance, law enforcement, government, corporate)
Negative
- None.
Toronto, Ontario--(Newsfile Corp. - December 2, 2025) - VIQ Solutions Inc. (TSXV: VQS) ("VIQ or the "Company") today announced the development of VIQ SmartAudit, an advanced verification and quality-assurance technology in development, which is scheduled for release in mid-2026. VIQ SmartAudit is designed to enhance the accuracy of transcriptions and multi-speaker content across all VIQ business lines, including justice, insurance, law enforcement, government, and corporate compliance. It introduces a more consistent, data-driven approach to reviewing and validating digital and recorded content.
"VIQ SmartAudit reflects our commitment to elevating accuracy and transparency across every industry we serve," said Larry Taylor, Interim CEO of VIQ. "This technology is expected to support human expertise by identifying areas that may require review, enable more consistent workflows, and strengthen overall confidence in the transcriptions and final work products we deliver."
What VIQ SmartAudit Is Designed to Provide
When launched in 2026, VIQ SmartAudit is expected to offer capabilities such as:
Detection of potential omissions, mistranscription, discrepancies or unclear dialogue, articulated to each individual vertical in which VIQ operates
Immediate quality scoring for each document and routing to appropriate resources based on need
Verification indicators to guide focused reviews by human editors
Blanket audit review of all VIQ text work products
SmartAudit will ensure full verification on
Part of VIQ's Multi-Year Technology Roadmap
VIQ SmartAudit is a core initiative within VIQ's long-term strategy to build on its proven architecture, improve verification, workflows, increase accuracy, and strengthen the quality and consistency of customer service across its global operations. The Company will continue to provide updates as SmartAudit progresses toward its release.
"Because VIQ operates on a structured, global architecture, we are able to continually learn from best practices across all regions and apply those insights to every account we serve," said Elizabeth Pennell, Global Head of Operations at VIQ. "Our global footprint enables us to bring forward the most effective practices from around the world, benefiting each client with enhancements informed by real-world experience, technology depth and cross-regional experience - delivered in a more efficient and cost-effective manner."
Company Contact:
Larry Taylor, Interim CEO, VIQ Solutions
(800) 263-9947
Media Contact:
Jacob Manning, VIQ Solutions
Email: marketing@viqsolutions.com
For more information about VIQ, please visit viqsolutions.com
About VIQ Solutions
VIQ Solutions is a global provider of secure, AI-driven, digital voice and video capture technology and transcription services. VIQ Solutions offers a seamless, comprehensive solution suite that delivers intelligent automation, enhanced with human review, to drive transformation in the way content is captured, secured, and repurposed into actionable information. The cyber-secure, AI technology and services platform are implemented in the most rigid security environments including criminal justice, legal, insurance, government, corporate finance, media, and transcription service provider markets, enabling them to improve the quality and accessibility of evidence, to easily identify predictive insights and to achieve digital transformation faster and at a lower cost.
Forward-looking Statements
Certain statements included in this press release constitute forward-looking statements or forward-looking information (collectively, "forward-looking statements") under applicable securities legislation. Such forward-looking statements or information are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that reliance on such information may not be appropriate for other purposes.
Forward-looking statements typically contain statements with words such as "anticipate", "believe", "expect", "plan", "intend", "estimate", "propose", "project" or similar words, including negatives thereof, suggesting future outcomes or that certain events or conditions "may" or "will" occur. These statements are only predictions. Forward-looking statements in this press release include but are not limited to statements with respect to the launch of VIQ SmartAudit and the timing thereof, Company's ability to accelerate automation and optimize costs and efficiencies.
Forward-looking statements are based on several factors and assumptions which have been used to develop such statements, but which may prove to be incorrect. Although VIQ believes that the expectations reflected in such forward-looking statements are reasonable, undue reliance should not be placed on forward-looking statements because VIQ can give no assurance that such expectations will prove to be correct. In addition to other factors and assumptions which may be identified in this press release, assumptions have been made regarding, among other things, recent initiatives, cost savings from workforce and product optimization, cost reductions from the Company's workflow solutions and that sales and prospects may increase revenue. Readers are cautioned that the foregoing list is not exhaustive of all factors and assumptions that have been used.
Forward-looking statements are necessarily based on a number of opinions, assumptions and estimates that while considered reasonable by the Company as of the date of this press release, are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking statements, including but not limited to the factors described in greater detail in the "Risk Factors" section of the Company's annual information form and in the Company's other materials filed with the Canadian securities regulatory authorities.
These factors are not intended to represent a complete list of the factors that could affect the Company; however, these factors should be considered carefully. Such estimates and assumptions may prove to be incorrect or overstated. The forward-looking statements contained in this press release are made as of the date of this press release and the Company expressly disclaims any obligations to update or alter such statements, or the factors or assumptions underlying them, whether as a result of new information, future events or otherwise, except as required by law.
Neither the TSX Venture Exchange, nor its regulation services provider (as that term is defined in the policies of the exchange), accepts responsibility for the adequacy or accuracy of this release.
To view the source version of this press release, please visit https://www.newsfilecorp.com/release/276629
FAQ
What is VIQ SmartAudit and when will VQSSF release it?
How will VIQ SmartAudit affect transcription accuracy for VQSSF?
Does VIQ SmartAudit cover all VIQ business lines (VQSSF)?
What operational features will VQSSF's SmartAudit deliver on launch?
Will VQSSF guarantee verification of every transcript with SmartAudit?
