Welcome to our dedicated page for Verint Sys news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Sys stock.
This page provides a dedicated feed of news and press releases related to Verint Systems Inc. (formerly NASDAQ: VRNT), historically known as Verint, The CX Automation Company. Verint’s announcements focus on its role in Customer Experience (CX) Automation, its AI-powered Verint Open Platform and its relationships with major enterprise customers, including more than 80 of the Fortune 100 companies.
Readers can use this news stream to follow how Verint positions its CX Automation capabilities, AI-powered bots and open platform in the market. Company press releases highlight topics such as customer awards for CX Automation outcomes, recognition from independent analysts and review platforms, workplace culture achievements and strategic partnerships that extend Verint’s reach in contact center and workforce management environments.
Typical news items include Verint’s recognition in buyers guides for APAC contact centre CX platforms with AI, TrustRadius Buyer’s Choice awards for Verint CX Automation and Verint WFM, and Great Place To Work certifications across multiple countries. Other releases cover events such as the Verint Engage conference and EMEA Inspire Awards, where organizations using Verint solutions are recognized for measurable AI business outcomes in areas like augmented workforce, AI and analytics, self-service, regulatory compliance and digital-first engagement.
This archive also captures material corporate developments, including Verint’s agreement to be acquired by Thoma Bravo and the subsequent merger in which Verint became a wholly owned subsidiary of Calabrio, Inc., leading to the delisting of VRNT from the Nasdaq Global Select Market. Investors and researchers can review these historical announcements to understand Verint’s strategic direction, CX Automation narrative and the context around its transition from a public company to part of a private, portfolio-backed group.
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Verint (Nasdaq: VRNT) announced a revamped partner program aimed at enhancing growth and market differentiation for its partners. The program introduces personalized workshops, clearly defined solution offers, and enhanced capabilities for developers via an expanded Developer Portal and Marketplace. This initiative focuses on digital-first and workforce engagement strategies, offering partners improved resources and faster paths to customer solutions. Verint asserts that these changes will better equip partners to navigate evolving customer engagement needs.
Verint (NASDAQ: VRNT), a leader in customer engagement, has been recognized as a top performer in the Ventana Research Agent Management Value Index 2022. The evaluation examines software across seven categories, focusing on product experience and customer validation. Verint earned leadership status in adaptability, capability, reliability, and usability. Additionally, it was classified as an Exemplary Vendor, showcasing a strong technology strategy that integrates AI and analytics for improved customer interactions. Verint launched Verint Da Vinci, enhancing its AI capabilities and automating experiences across enterprises.
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Verint's Cloud Platform was showcased at Engage 2022, emphasizing a One Workforce strategy to enhance customer engagement across channels. CEO Dan Bodner highlighted the importance of eliminating organizational silos to improve flexibility and responsiveness in customer service. The platform integrates AI, analytics, and automation to optimize resource allocation and enhance operational efficiency. Key features include real-time support, intelligent hiring, and next-gen interaction analytics. Verint serves over 85% of Fortune 100 companies, positioning itself as a leader in customer engagement solutions.
Verint (Nasdaq: VRNT) has launched Verint Total Quality, a comprehensive approach aimed at enhancing quality across enterprises. Announced at the Engage 2022 customer conference, this solution addresses challenges in delivering exceptional customer experience amid expanding engagement channels and compliance demands. The Total Quality approach allows organizations to monitor more interactions, automate coaching, and integrate customer perspectives, thereby reducing risks of non-compliance and improving efficiency. This innovation aims to elevate customer satisfaction while reducing operational efforts.
Verint (Nasdaq: VRNT) reported Q1 results for the three months ended April 30, 2022, showing a strong revenue increase of 8.5% year-over-year on a GAAP basis, achieving $218 million. Non-GAAP revenue was $219 million, with diluted EPS at $0.52. Cloud revenue surged by 38%, and 58% of new bookings came from SaaS. Looking ahead, the company raised its FYE 2023 cloud revenue growth guidance to 32%-34% and expects total revenue of around $940 million. Operating cash flow increased 43% to $54 million, reflecting strong cash generation.
Verint (Nasdaq: VRNT) has announced a strategic partnership with Intelligent Voice Limited to enhance compliance solutions in financial services. The new Verint Financial Compliance Profiling solution integrates Verint’s data management and analytics with Intelligent Voice’s speech recognition and AI capabilities. This collaboration addresses the challenges of a distributed workforce and increasing regulatory scrutiny by offering advanced speech analysis across 25 languages. With over 800 financial organizations as clients, Verint aims to improve data capture and compliance efficiencies.