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Verisk Introduces New AI Tools to Streamline the Property Claims Experience

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Verisk (Nasdaq: VRSK) has launched XactAI, a new artificial intelligence suite integrated into their Xactware property claims software. The AI-powered tools aim to streamline insurance claims processing through automated features including note summarization, photo labeling, transcription summaries, and receipt categorization for Additional Living Expenses (ALE).

The system maintains human oversight, allowing claims professionals to review, edit, or override AI-generated content. Built on secure cloud infrastructure, XactAI incorporates enterprise-grade security protocols and adheres to Verisk's Ethical AI principles while supporting regulatory compliance and audit requirements.

Verisk (Nasdaq: VRSK) ha lanciato XactAI, una nuova suite di intelligenza artificiale integrata nel software Xactware per le riserve di sinistri immobiliari. Gli strumenti alimentati dall'IA mirano a snellire l'elaborazione dei sinistri assicurativi tramite funzionalità automatizzate tra cui riepilogo delle note, etichettatura delle foto, sintesi di trascrizioni e classificazione delle spese per Alloggio Aggiuntivo (ALE). Il sistema mantiene la supervisione umana, consentendo ai professionisti del settore sinistri di rivedere, modificare o annullare i contenuti generati dall'IA. Basato su un'infrastruttura cloud sicura, XactAI incorpora protocolli di sicurezza di livello aziendale e aderisce ai principi Etici dell'IA di Verisk, supportando al contempo la conformità normativa e i requisiti di audit.

Verisk (Nasdaq: VRSK) ha lanzado XactAI, una nueva suite de inteligencia artificial integrada en su software de reclamaciones de propiedades Xactware. Las herramientas impulsadas por IA tienen como objetivo agilizar el procesamiento de reclamaciones de seguros mediante características automatizadas que incluyen resumen de notas, etiquetado de fotos, resúmenes de transcripciones y categorización de recibos para Gastos de Vivienda Adicionales (ALE). El sistema mantiene supervisión humana, permitiendo que los profesionales de reclamaciones revisen, editen o anulen el contenido generado por IA. Construido sobre una infraestructura en la nube segura, XactAI incorpora protocolos de seguridad de nivel empresarial y cumple con los principios de IA Ética de Verisk, al tiempo que admite el cumplimiento normativo y los requisitos de auditoría.

Verisk(Nasdaq: VRSK)은 Xactware 재산 청구 소프트웨어에 통합된 새로운 AI 모음인 XactAI를 출시했습니다. AI 기반 도구는 노트 요약, 사진 라벨링, 전사 요약, 추가 생활비(ALE)에 대한 영수증 분류 등 자동화 기능을 통해 보험 청구 처리를 간소화하는 것을 목표로 합니다. 이 시스템은 인간의 감독을 유지하여 청구 전문가가 AI가 생성한 콘텐츠를 검토, 편집 또는 재정의할 수 있도록 합니다. 보안 클라우드 인프라를 기반으로 XactAI는 엔터프라이즈급 보안 프로토콜을 적용하고 Verisk의 윤리적 AI 원칙을 준수하며 규정 준수 및 감사 요구 사항을 지원합니다.

Verisk (Nasdaq: VRSK) a lancé XactAI, une nouvelle suite d'intelligence artificielle intégrée dans leur logiciel de sinistres immobiliers Xactware. Les outils alimentés par l'IA visent à rationaliser le traitement des sinistres d'assurance grâce à des fonctionnalités automatisées telles que le résumé des notes, l'étiquetage des photos, les résumés de transcriptions et la catégorisation des reçus pour les Dépenses de Vie Supplémentaires (ALE). Le système bénéficie d'une supervision humaine, permettant aux professionnels des sinistres d'examiner, modifier ou annuler le contenu généré par l'IA. Construit sur une infrastructure cloud sécurisée, XactAI intègre des protocoles de sécurité de niveau entreprise et respecte les principes d'IA éthique de Verisk tout en soutenant la conformité réglementaire et les exigences d'audit.

Verisk (Nasdaq: VRSK) hat XactAI vorgestellt, eine neue KI-Suite, die in ihre Xactware-Software für Immobilienansprüche integriert ist. Die KI-gestützten Tools zielen darauf ab, die Bearbeitung von Versicherungsschutzansprüchen durch automatisierte Funktionen wie Notizzusammenfassungen, Fotoetikettierung, Transkriptzusammenfassungen und Belegkategorisierung für zusätzliche Lebenshaltungskosten (ALE) zu rationalisieren. Das System behält menschliche Aufsicht bei und ermöglicht es Schadenbearbeitern, von KI generierte Inhalte zu überprüfen, zu bearbeiten oder zu überstimmen. Auf einer sicheren Cloud-Infrastruktur aufgebaut, integriert XactAI branchenführende Sicherheitsprotokolle und hält sich an Verisk's Prinzipien der Ethik KI, während es Compliance-Anforderungen und Audit-Anforderungen unterstützt.

أطلقت شركة فيريسك (ناسداك: VRSK) XactAI، وهي حزمة ذكاء اصطناعي جديدة مدمجة في برنامج المطالبات الخاصة بالممتلكات Xactware. تهدف الأدوات المدعومة بالذكاء الاصطناعي إلى تسريع معالجة مطالبات التأمين من خلال ميزات آلية بما في ذلك تلخيص الملاحظات، ووضع علامات على الصور، وتلخيص النسخ، وتصنيف الإيصالات للنفقات المعيشية الإضافية (ALE). يحافظ النظام على الإشراف البشري، مما يسمح لمختصي المطالبات بمراجعة المحتوى الذي أنشأه الذكاء الاصطناعي وتحريره أو تجاوزها. مبني على بنية سحابية آمنة، يدمج XactAI بروتوكولات أمان من الدرجة المؤسساتية ويفي بمبادئ الذكاء الاصطناعي الأخلاقي لدى فيريسك مع دعم الامتثال التنظيمي ومتطلبات التدقيق.

Verisk(纳斯达克股票代码:VRSK)推出了 XactAI,这是一个嵌入其 Xactware 财产理赔软件的新人工智能套件。该 AI 驱动的工具旨在通过自动化功能简化保险理赔处理,包括记事摘要、照片标注、转录摘要,以及用于额外居住费用(ALE)的收据分类。系统保持人工监督,理赔专业人员可以审查、编辑或覆盖 AI 生成的内容。基于安全云基础设施,XactAI 采用企业级安全协议,并遵循 Verisk 的伦理 AI 原则,同时支持合规性和审计要求。

Positive
  • Introduction of AI automation to streamline claims processing workflows
  • Human oversight maintained for all AI-generated content
  • Enhanced security features with cloud-native infrastructure
  • Multiple practical applications including note summarization and receipt categorization
Negative
  • None.

Insights

Verisk's new XactAI suite enhances claims efficiency through automation while maintaining human oversight, potentially improving service delivery and competitive positioning.

Verisk's launch of XactAI represents a strategic enhancement to its core Xactware product suite, which is already widely used throughout the insurance claims industry. The new AI capabilities target critical efficiency bottlenecks in the claims process by automating four key administrative functions: note summarization, photo labeling, audio/video transcription, and receipt categorization for Additional Living Expenses (ALE).

What makes this development particularly significant is its focus on augmenting rather than replacing human decision-making. All AI-generated outputs require human verification, which addresses a major adoption barrier for AI in regulated industries like insurance. This hybrid approach helps Verisk navigate the complex regulatory landscape while still delivering productivity gains.

The ALE receipt categorization feature is especially noteworthy as it targets a particularly labor-intensive aspect of property claims that directly impacts policyholder experience. By streamlining how displaced homeowners document expenses, Verisk is addressing both operational efficiency and customer satisfaction in one solution.

From a technology perspective, Verisk is emphasizing security and compliance, critical factors for insurance carriers considering AI adoption. The press release specifically mentions encryption, privacy standards, audit trails, and alignment with the company's established Ethical AI principles - all essential considerations for insurers operating under strict regulatory frameworks.

This product launch positions Verisk to potentially capture additional market share in the increasingly competitive insuretech space, where AI-driven efficiency is becoming a key differentiator. By embedding these capabilities within their existing Xactware platform, they're creating natural upgrade opportunities within their current customer base rather than requiring disruptive implementation of entirely new systems.

XactAI brings new automated capabilities to Verisk’s Xactware, a leading software for claims professionals

JERSEY CITY, N.J., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Verisk (Nasdaq: VRSK), a leading data analytics and technology provider to the global insurance industry, today announced the launch of XactAI: a suite of capabilities powered by artificial intelligence that are purpose-built to enhance efficiency, consistency, and speed in claims handling.

Now available as part of the Xactware suite of products for property claims, XactAI uses artificial intelligence and generative AI to automate processes such as summarizing complex data and organizing associated documentation. It also offers advanced workflow features to support participants in the lifecycle of a claim including insurance professionals, adjusters and contractors. By supporting consistent, data-driven decisions and expediting routine tasks and workflows, XactAI supports better outcomes for policyholders.

Each feature in XactAI is designed to augment human decision making. All XactAI outputs are routed through human oversight, allowing stakeholders to confirm, edit, or override AI-generated content. Key features of XactAI at launch include:

  • Note Summarization: Quickly summarizes long claim notes into short, clear overviews tailored to the type of loss.
  • Automatic Photo Labeling: Uses generative AI to label and describe photos so adjusters don’t have to write initial drafts manually.
  • Transcription Summary: Converts audio and video into structured summaries to help document claims faster and more accurately.
  • AI-Driven Additional Living Expenses (ALE) Receipt Categorization: Allows policyholders to more easily organize their reimbursable expenses incurred while being displaced from their home by extracting and categorizing key information from receipt images for review.

“By harnessing the best and most tested capabilities of generative AI to automate repetitive administrative tasks, we’re helping claims professionals make time for the most rewarding part of the job: bringing the parties to a claim together to help make policyholders whole, with greater speed and accuracy,” said David Obert, chief product officer of Property Estimating Solutions at Verisk.

XactAI is built on secure, cloud-native infrastructure leveraging the most reliable models and training methods, enterprise-grade security protocols and industry-specific safeguards. The data—including images, documents, and receipts—is encrypted, processed within environments that are managed according to Verisk’s rigorous standards for privacy, compliance, security, and human oversight, detailed in Verisk’s Ethical AI principles & commitment. The product also benefits from Verisk’s deep regulatory expertise and is built with compliance in mind: supporting audit trails, documentation standards and insurer obligations.

For more information on XactAI or to schedule a demo, click here.

About Verisk 
Verisk (Nasdaq: VRSK) is a leading strategic data analytics and technology partner to the global insurance industry. It empowers clients to strengthen operating efficiency, improve underwriting and claims outcomes, combat fraud and make informed decisions about global risks, including climate change, extreme events, sustainability and political issues. Through advanced data analytics, software, scientific research and deep industry knowledge, Verisk helps build global resilience for individuals, communities and businesses. With teams across more than 20 countries, Verisk consistently earns certification by Great Place to Work and fosters an inclusive culture where all team members feel they belong. For more, visit Verisk.com and the Verisk Newsroom



Morgan Hurley
Verisk
Morgan.Hurley@verisk.com
551-655-7858

FAQ

What new AI features did Verisk (VRSK) introduce in XactAI?

XactAI includes four main features: note summarization for claims, automatic photo labeling, transcription summary for audio and video, and AI-driven Additional Living Expenses (ALE) receipt categorization.

How does Verisk's XactAI handle data security and privacy?

XactAI uses enterprise-grade security protocols with encrypted data processing, cloud-native infrastructure, and environments managed according to Verisk's rigorous privacy and compliance standards.

What role do humans play in Verisk's XactAI claims processing?

All XactAI outputs require human oversight, allowing claims professionals to confirm, edit, or override any AI-generated content.

How does XactAI benefit insurance policyholders?

XactAI helps deliver faster claims processing and more consistent outcomes for policyholders by automating administrative tasks and streamlining the claims handling process.

What types of compliance features are built into Verisk's XactAI?

XactAI includes audit trails, documentation standards, and insurer obligation support to ensure regulatory compliance in claims processing.
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