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Verizon helps families stay connected as Hurricane Melissa makes landfall in Jamaica

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Verizon (NYSE: VZ) is waiving charges to help customers after Hurricane Melissa made landfall in Jamaica. From Oct 28 to Nov 12, 2025, Verizon will rate international calls to Jamaica, Turks and Caicos, and the Bahamas at $0.00/minute for consumer and small business wireless and landline customers.

Customers located within Jamaica, Turks and Caicos, and the Bahamas will also receive free calling, texting and data roaming. The offer includes Verizon-owned prepaid brands and requires no customer action.

Verizon (NYSE: VZ) rinuncia alle tariffe per aiutare i clienti dopo che l'uragano Melissa ha toccato terra in Giamaica. Dal 28 ottobre al 12 novembre 2025, Verizon applicherà tariffe di chiamata internazionale verso Giamaica, Turks and Caicos e le Bahamas a 0,00 $/minuto per i clienti consumer e di piccola impresa con servizi wireless e fissi.

I clienti situati in Giamaica, Turks and Caicos e Bahamas usufruiranno anche di chiamate gratuite, messaggi e roaming dati. L'offerta comprende i marchi prepagati di proprietà Verizon e non richiede alcuna azione da parte del cliente.

Verizon (NYSE: VZ) está eximiendo cargos para ayudar a los clientes luego de que el huracán Melissa tocó tierra en Jamaica. Del 28 de octubre al 12 de noviembre de 2025, Verizon cotizará llamadas internacionales hacia Jamaica, Turks y Caicos y las Bahamas a $0.00/minuto para clientes minoristas y de pequeñas empresas con servicios inalámbricos y de líneas fijas.

Los clientes ubicados en Jamaica, Turks y Caicos y las Bahamas también recibirán llamadas, mensajes de texto y roaming de datos gratis. La oferta incluye marcas prepago propiedad de Verizon y no requiere acción por parte del cliente.

버라이즌(NYSE: VZ)는 허리케인 멜리사가 자메이카에 상륙한 후 고객의 요금을 면제합니다. 2025년 10월 28일 ~ 11월 12일 동안 버라이즌은 자메이카, 터크스카이커스, 바하마로의 국제 전화 요금을 분당 $0.00으로 적용하며, 소비자 및 소기업의 무선 및 유선 고객에게 적용됩니다.

자메이카, 터크스카이커스, 바하마에 위치한 고객은 무료 전화, 문자 및 데이터 로밍도 이용할 수 있습니다. 이 프로모션은 버라이즌 소유의 선불 브랜드를 포함하며 고객의 별도 조치가 필요하지 않습니다.

Verizon (NYSE: VZ) renonce à ses frais pour aider les clients après que l’ouragan Melissa a touché terre en Jamaïque. Du 28 octobre au 12 novembre 2025, Verizon appliquera des tarifs internationaux vers la Jamaïque, les Turks et Caicos et les Bahamas à $0,00/minute pour les clients grand public et petites entreprises utilisant le mobile et le fixe.

Les clients situés en Jamaïque, aux Turks et Caicos et aux Bahamas bénéficieront également d’appels, de textos et d’itinérance de données gratuits. L’offre comprend les marques prépayées détenues par Verizon et ne nécessite aucune action de la part du client.

Verizon (NYSE: VZ) erhebt keine Gebühren, um Kunden nach dem Hurrikan Melissa, der auf Jamaica landete, zu helfen. Von 28. Oktober bis 12. November 2025 wird Verizon internationale Anrufe nach Jamaika, Turks- und Caicosinseln und die Bahamas für Verbraucher- und Kleinunternehmens-Mobil- und Festnetzkunden zu 0,00 $/Minute berechnen.

Kunden, die sich in Jamaika, den Turks- und Caicosinseln und den Bahamas befinden, erhalten außerdem kostenlose Anrufe, Textnachrichten und Datenroaming. Das Angebot umfasst Verizon-eigene Prepaid-Marken und erfordert keinerlei Handlungen seitens des Kunden.

فيريزون (NYSE: VZ) تتنازل عن الرسوم لمساعدة العملاء بعد أن ضرب الإعصار ميليسا جامايكا. من 28 أكتوبر إلى 12 نوفمبر 2025 ستسسير Verizon مكالمات دولية إلى جامايكا وتوركس آند كايكوس والباهاماس بـ $0.00/دقيقة للمستهلكين والعملاء من الشركات الصغيرة عبر الخدمات اللاسلكية والهاتف الثابت.

كما سيتمكن العملاء الموجودون في جامايكا وتوركس وكايكوس والباهاماس من إجراء الاتصالات مجاناً والرسائل القصيرة والتجوال البيانات. يشمل العرض علامات Verizon المسبقة الدفع الملكية ولا يلزم أي إجراء من العميل.

Verizon(纽约证券交易所代码:VZ) 在千禧风暴 Melissa 在牙买加登陆后取消相关费用以帮助客户。从2025年10月28日至11月12日,Verizon 将对前往牙买加、特克斯和凯科斯群岛及巴哈马的国际电话定价为$0.00/分钟,面向个人和小型企业无线与固定电话用户。

位于牙买加、特克斯和凯科斯群岛及巴哈马的客户还将享受免费通话、短信和数据漫游。该优惠包含 Verizon 自有的预付品牌且无需客户采取任何操作。

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Free calling/texting/data for customers in Jamaica, Turks and Caicos, and the Bahamas and free calling from the US to these countries until Nov 12

What you need to know:

  • In response to Hurricane Melissa, Verizon is offering free wireless and landline calling to Jamaica, Turks and Caicos, and the Bahamas to help our customers connect with loved ones.
  • Customers within Jamaica, Turks and Caicos, and the Bahamas will also receive waived calling, texting and data charges
  • This applies to all consumer and small business customers, including prepaid brands.
  • The offer is effective from October 28 through November 12, 2025.

NEW YORK, Oct. 29, 2025 (GLOBE NEWSWIRE) -- Following Hurricane Melissa’s catastrophic Category 5 landfall today in Jamaica, Verizon is helping its customers keep in touch with family and loved ones.

From October 28 through November 12, 2025, Verizon is waiving charges for international calls from its consumer and small business* wireless and landline customers to Jamaica, Turks and Caicos, and the Bahamas. In addition, customers in Jamaica, Turks and Caicos, and the Bahamas, will receive free calling, texting and data roaming. This also includes customers of Verizon-owned prepaid brands including Straight Talk, Tracfone, Total by Verizon, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus.

Customers do not have to take any action to take advantage of this offer. Calls will be rated at $0.00 per minute.

For more information on Verizon’s emergency response efforts, please visit our Emergency Resource Center: https://www.verizon.com/about/news/emergency-resource-center

*Verizon small business customers include customers with 50 lines or less.

About Verizon:

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $136.8 billion in 2023. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

Media Contact:
Steve Van Dinter
steven.vandinter@verizon.com


FAQ

What relief did Verizon (VZ) announce for Hurricane Melissa on Oct 29, 2025?

Verizon waived international call charges to Jamaica, Turks and Caicos, and the Bahamas and provided free calling/text/data roaming there from Oct 28–Nov 12, 2025.

Who qualifies for Verizon's free calling and data for Jamaica after Hurricane Melissa?

All consumer and small business customers (small business = 50 lines or less), including Verizon-owned prepaid brands, qualify.

Does Verizon charge customers in Jamaica, Turks and Caicos, and the Bahamas during the relief period?

No. Customers in those countries receive waived calling, texting and data roaming charges from Oct 28–Nov 12, 2025.

Are Verizon prepaid brands included in the Hurricane Melissa support?

Yes. Prepaid brands such as Straight Talk, Tracfone, Total by Verizon, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus are included.

Do Verizon customers need to take any action to get the free service during Hurricane Melissa relief?

No action is required; calls will be automatically rated at $0.00 per minute for the covered period.

How long will Verizon's Hurricane Melissa relief for calls and data remain in effect?

The relief is effective from October 28 through November 12, 2025.
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