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Verizon helps families stay connected as Hurricane Melissa makes landfall in Jamaica

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Verizon (NYSE: VZ) is waiving charges to help customers after Hurricane Melissa made landfall in Jamaica. From Oct 28 to Nov 12, 2025, Verizon will rate international calls to Jamaica, Turks and Caicos, and the Bahamas at $0.00/minute for consumer and small business wireless and landline customers.

Customers located within Jamaica, Turks and Caicos, and the Bahamas will also receive free calling, texting and data roaming. The offer includes Verizon-owned prepaid brands and requires no customer action.

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News Market Reaction

+2.26%
5 alerts
+2.26% News Effect
+$3.84B Valuation Impact
$173.75B Market Cap
0.2x Rel. Volume

On the day this news was published, VZ gained 2.26%, reflecting a moderate positive market reaction. Our momentum scanner triggered 5 alerts that day, indicating moderate trading interest and price volatility. This price movement added approximately $3.84B to the company's valuation, bringing the market cap to $173.75B at that time.

Data tracked by StockTitan Argus on the day of publication.

Free calling/texting/data for customers in Jamaica, Turks and Caicos, and the Bahamas and free calling from the US to these countries until Nov 12

What you need to know:

  • In response to Hurricane Melissa, Verizon is offering free wireless and landline calling to Jamaica, Turks and Caicos, and the Bahamas to help our customers connect with loved ones.
  • Customers within Jamaica, Turks and Caicos, and the Bahamas will also receive waived calling, texting and data charges
  • This applies to all consumer and small business customers, including prepaid brands.
  • The offer is effective from October 28 through November 12, 2025.

NEW YORK, Oct. 29, 2025 (GLOBE NEWSWIRE) -- Following Hurricane Melissa’s catastrophic Category 5 landfall today in Jamaica, Verizon is helping its customers keep in touch with family and loved ones.

From October 28 through November 12, 2025, Verizon is waiving charges for international calls from its consumer and small business* wireless and landline customers to Jamaica, Turks and Caicos, and the Bahamas. In addition, customers in Jamaica, Turks and Caicos, and the Bahamas, will receive free calling, texting and data roaming. This also includes customers of Verizon-owned prepaid brands including Straight Talk, Tracfone, Total by Verizon, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus.

Customers do not have to take any action to take advantage of this offer. Calls will be rated at $0.00 per minute.

For more information on Verizon’s emergency response efforts, please visit our Emergency Resource Center: https://www.verizon.com/about/news/emergency-resource-center

*Verizon small business customers include customers with 50 lines or less.

About Verizon:

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $136.8 billion in 2023. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

Media Contact:
Steve Van Dinter
steven.vandinter@verizon.com


FAQ

What relief did Verizon (VZ) announce for Hurricane Melissa on Oct 29, 2025?

Verizon waived international call charges to Jamaica, Turks and Caicos, and the Bahamas and provided free calling/text/data roaming there from Oct 28–Nov 12, 2025.

Who qualifies for Verizon's free calling and data for Jamaica after Hurricane Melissa?

All consumer and small business customers (small business = 50 lines or less), including Verizon-owned prepaid brands, qualify.

Does Verizon charge customers in Jamaica, Turks and Caicos, and the Bahamas during the relief period?

No. Customers in those countries receive waived calling, texting and data roaming charges from Oct 28–Nov 12, 2025.

Are Verizon prepaid brands included in the Hurricane Melissa support?

Yes. Prepaid brands such as Straight Talk, Tracfone, Total by Verizon, Simple Mobile, Safelink, Walmart Family Mobile, Net10, GoSmart, and Page Plus are included.

Do Verizon customers need to take any action to get the free service during Hurricane Melissa relief?

No action is required; calls will be automatically rated at $0.00 per minute for the covered period.

How long will Verizon's Hurricane Melissa relief for calls and data remain in effect?

The relief is effective from October 28 through November 12, 2025.
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