Patterson Veterinary Keeps Pets (And Pet Owners) Happy With Improved Client Experience

Rhea-AI Summary

Patterson Veterinary Supply announced a partnership with Weave, an all-in-one software platform for healthcare practices, including veterinary clinics. This collaboration aims to enhance customer engagement and streamline operations through automated interactions, marketing, scheduling, appointment reminders, and payment systems.

Weave's integration offers various user-friendly features such as Call Pop, Missed Call Texts, and Practice Analytics, leveraging VoIP phone systems. The addition of Weave to Patterson's portfolio is expected to bring efficiency and improved client experiences to veterinary practices.

The announcement highlights the commitment of both Patterson Veterinary and Weave to support veterinary practices with advanced, efficiency-driven technology solutions.

Positive

• Partnership with Weave enhances product offering portfolio.
• Weave provides automated staff and client interactions, improving efficiency.
• User-friendly features like Call Pop, Missed Call Texts, and Practice Analytics.
• Integration expected to improve data accuracy and provide seamless care.
• Partnership aims to elevate client experiences and support veterinary practices' growth.

Negative

• No direct financial data or metrics provided to assess immediate impact on revenue.
• Potential integration challenges and costs for existing veterinary practices.

New offering strengthens relationship and expands capabilities for customers

LOVELAND, Colo.--(BUSINESS WIRE)-- Today, Patterson Veterinary Supply, Inc., the companion animal business of Patterson Companies, Inc. (Nasdaq: PDCO), announced the addition of Weave (NYSE: WEAV) and its full suite of client engagement features to its product offering portfolio.

Weave, a leading all-in-one software platform for small- and medium-sized human and animal healthcare practices, provides automated staff and client interactions and experiences, from marketing and scheduling communications to appointment reminders and payment capabilities, all in a variety of user-friendly platforms.

“We believe Weave will provide tremendous value for our customers, as both Patterson Veterinary and Weave understand the critical nature of efficiency-driven technology solutions in the companion animal market,” said Christal Hahn, director of commercial software development with Patterson Veterinary.

Weave integrations enable veterinary clinics to automate more tasks, improve data accuracy and provide seamless care to clients. The platform utilizes VoIP phone systems to unlock powerful Weave features like Call Pop, Missed Call Texts, Practice Analytics and more.

“We are committed to providing unparalleled support and innovative solutions to veterinary practices,” said Marcus Bertilson, chief operating officer of Weave. “Our experience platform combined with Patterson Veterinary practice management software and related solutions give veterinary practices everything they need to grow their practice and elevate client experiences.”

To learn more about Weave for veterinary practices, visit pattersonvet.com/weave.

About Patterson Veterinary

Patterson Veterinary, a subsidiary of Patterson Companies Inc. (Nasdaq: PDCO), connects animal health customers in North America and the U.K. to the latest products, technologies, services and innovative business solutions that enable operational and professional success. Our comprehensive portfolio, distribution network and supply chain are equaled only by our dedicated, knowledgeable people who deliver unrivaled expertise and unmatched customer service and support. Learn more: www.pattersonveterinary.com.

About Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with, and engage customers to grow their business. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software. To learn more, visit getweave.com/newsroom/.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240522651815/en/

Patterson Corporate Communications

Patterson Companies Inc.

651.905.3349

corporate.communications@pattersoncompanies.com

pattersoncompanies.com

Source: Weave

FAQ

What is the new offering by Patterson Veterinary Supply?

Patterson Veterinary Supply announced the addition of Weave's client engagement features to its product portfolio.

How does Weave enhance veterinary practices?

Weave offers automated staff and client interactions, marketing, scheduling, appointment reminders, and payment capabilities.

What features does Weave provide for veterinary clinics?

Weave provides features like Call Pop, Missed Call Texts, Practice Analytics, and more, utilizing VoIP phone systems.

What benefits does the partnership between Patterson Veterinary and Weave bring?

The partnership is expected to improve efficiency, data accuracy, and client experiences in veterinary practices.

When was the partnership between Patterson Veterinary and Weave announced?

The partnership was announced today.

What is the stock symbol for Patterson Companies?

The stock symbol for Patterson Companies is PDCO.