We Energies named the nation's most trusted energy company by business customers

Rhea-AI Summary

We Energies has been recognized as the top energy company in the U.S. according to the 2021 Trusted Business Partner Brand Trust Index by Escalent. This recognition stems from We Energies' commitment to supporting local businesses and communities during the COVID-19 pandemic. The company offered flexible payment options and enhanced digital services while also contributing to community relief efforts. The survey involved over 15,000 utility customers and measured factors such as customer focus, communication, and environmental dedication.

Positive

• Rated as the top energy company by business customers in 2021.
• Recognized for effective support during the COVID-19 pandemic, including flexible payment arrangements.
• Enhanced digital services provided to assist customers.

Negative

• None.

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MILWAUKEE, July 13, 2021 /PRNewswire/ -- We Energies is being recognized as the nation's top energy company by the businesses it serves. We Energies received the highest score on the 2021 Trusted Business Partner Brand Trust Index in a nationwide study by Escalent, a top human behavior and analytics advisory firm.

We Energies received the honor, in part, because of its efforts to connect with and assist local businesses and communities throughout the COVID-19 pandemic. In addition to providing affordable, reliable and clean energy during the pandemic, We Energies worked with customers on flexible payment arrangements and enhanced digital services. The We Energies Foundation also supported communities through donations to front-line relief efforts and a rebuild and revitalize fund aimed at helping businesses in historically underinvested communities.

"In a year of extraordinary challenges, our focus on providing reliable, world-class service never wavered," said Tom Metcalfe, president — We Energies. "We are grateful to serve our customers every day."

The Trusted Business Partner recognition from Escalent is based on surveys of more than 15,000 business electric and natural gas utility customers. The report evaluates energy companies in the areas of customer focus, business community support, communications effectiveness, reliable quality, environmental dedication and company reputation.

About We Energies
We Energies is a utility subsidiary of WEC Energy Group (NYSE: WEC). The company serves more than 1.1 million electric customers and 1.1 million natural gas customers in Wisconsin. We Energies is the trade name of Wisconsin Electric Power Co. and Wisconsin Gas LLC. Visit We Energies at we-energies.com and WEC Energy Group at wecenergygroup.com.

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SOURCE WEC Energy Group

FAQ

What did We Energies achieve in the 2021 Trusted Business Partner Brand Trust Index?

We Energies was named the top energy company by business customers.

How did We Energies support businesses during the COVID-19 pandemic?

The company provided flexible payment options and enhanced digital services.

What factors contributed to We Energies' recognition by Escalent?

The recognition was based on customer focus, community support, communication effectiveness, and environmental dedication.

How many utility customers participated in the Escalent survey?

More than 15,000 business electric and natural gas utility customers participated.

Who is the president of We Energies?

Tom Metcalfe is the president of We Energies.