Organizations can achieve greater productivity and employee engagement with improved performance management, new research finds
WTW (NASDAQ:WTW) research published Oct 29, 2025 finds performance management optimization could boost productivity by at least 10% for almost half of organizations. The study reports only 39% of organizations say their process meets employee expectations while just 20% rate managers effective at coaching. 37% currently use AI in performance processes; common AI uses include goal setting (44%) and development plans (40%). 54% of organizations have integrated skills into performance management; only 18% use skills for pay decisions.
WTW (NASDAQ:WTW) ricerca pubblicata il 29 ottobre 2025 mostra che l'ottimizzazione della gestione delle prestazioni potrebbe aumentare la produttività di almeno 10% per quasi la metà delle organizzazioni. Lo studio riferisce che solo 39% delle organizzazioni afferma che il proprio processo soddisfa le aspettative dei dipendenti, mentre appena 20% ritengono i dirigenti efficaci nel coaching. 37% attualmente utilizza l'IA nei processi di performance; gli usi comuni dell'IA includono la definizione degli obiettivi (44%) e i piani di sviluppo (40%). 54% delle organizzazioni hanno integrato le competenze nella gestione delle prestazioni; solo 18% usano le competenze per decisioni salariali.
WTW (NASDAQ:WTW) investigación publicada el 29 de octubre de 2025 descubre que la optimización de la gestión del rendimiento podría aumentar la productividad en al menos 10% para casi la mitad de las organizaciones. El estudio informa que solo 39% de las organizaciones dicen que su proceso cumple con las expectativas de los empleados, mientras que apenas 20% califican a los gerentes como eficaces en el coaching. 37% actualmente utiliza IA en los procesos de rendimiento; los usos comunes de la IA incluyen fijar metas (44%) y planes de desarrollo (40%). 54% de las organizaciones han integrado habilidades en la gestión del rendimiento; solo 18% utilizan habilidades para decisiones de salario.
WTW (NASDAQ:WTW)의 연구는 2025년 10월 29일 발표되었으며, 성과 관리 최적화가 거의 절반의 조직에서 생산성을 최소 10% 향상시킬 수 있다고 밝힙니다. 연구에 따르면 조직의 39%만이 자사 프로세스가 직원의 기대를 충족한다고 말하며, 관리자가 코칭에 능하다고 평가하는 비율은 20%37%가 현재 성과 프로세스에 AI를 사용하고 있으며, AI의 일반적 사용은 목표 설정(44%)과 개발 계획(40%)입니다. 54%의 조직이 성과 관리에 역량을 통합했고, 급여 의사결정에 역량을 사용하는 비율은 18%에 불과합니다.
WTW (NASDAQ:WTW) recherche publiée le 29 octobre 2025 montre que l'optimisation de la gestion de la performance pourrait augmenter la productivité d'au moins 10% pour près de la moitié des organisations. L'étude indique que seulement 39% des organisations estiment que leur processus répond aux attentes des employés, tandis que seulement 20% évaluent les managers comme efficaces en matière de coaching. 37% utilisent actuellement l'IA dans les processus de performance ; les usages courants de l'IA incluent la fixation d'objectifs (44%) et les plans de développement (40%). 54% des organisations ont intégré des compétences dans la gestion de la performance ; seulement 18% utilisent les compétences pour les décisions salariales.
WTW (NASDAQ:WTW) Forschung veröffentlicht am 29. Okt. 2025 zeigt, dass die Optimierung des Leistungsmanagements die Produktivität um mindestens 10% für fast die Hälfte der Organisationen steigern könnte. Die Studie berichtet, dass nur 39% der Organisationen angeben, dass ihr Prozess die Erwartungen der Mitarbeitenden erfüllt, während nur 20% die Manager als im Coaching wirksam bewerten. 37% verwenden derzeit KI in Leistungsprozessen; gängige KI-Anwendungen sind Zielsetzung (44%) und Entwicklungspläne (40%). 54% der Organisationen haben Kompetenzen in das Leistungsmanagement integriert; nur 18% verwenden Kompetenzen für Gehaltsentscheidungen.
WTW (NASDAQ:WTW) نشرت أبحاثها في 29 أكتوبر 2025 وتبيّن أن تحسين إدارة الأداء قد يعزز الإنتاجية بنسبة 10% على الأقل لما يقرب من نصف المنظمات. وتشير الدراسة إلى أن 39% فقط من المنظمات تقول إن عمليتها تلبي توقعات الموظفين، في حين أن 20% فقط يعتبرون المدراء فعالين في التوجيه. 37% يستخدمون حالياً الذكاء الاصطناعي في عمليات الأداء؛ وتشتمل الاستخدامات الشائعة للذكاء الاصطناعي على تحديد الأهداف (44%) وخطط التطوير (40%). 54% من المنظمات دمجت المهارات في إدارة الأداء؛ فقط 18% يستخدمون المهارات في قرارات الرواتب.
WTW (NASDAQ:WTW) 的研究发表于 2025 年 10 月 29 日，发现绩效管理优化可能将生产力提高至 至少 10%，适用于将近一半的组织。研究还显示，只有 39% 的组织表示他们的流程满足员工期望，而只有 20% 的组织认为管理者在辅导方面是有效的。37% 目前在绩效流程中使用人工智能；AI 的常见用途包括设定目标（44%）和发展计划（40%）。54% 的组织已将技能融入绩效管理；只有 18% 使用技能来进行薪酬决定。
- Estimated productivity increase of ≥10% if optimized
- 37% of organizations currently using AI in performance
- 44% cite AI for goal setting
- 54% have integrated skills into performance management
- Top-rated employees receive >2x merit increases at 33% of orgs
- Almost 50% give 50% larger bonuses to top performers
- Only 39% say performance management meets expectations
- Only 20% report managers are effective coaches
- Just 18% use skills data for pay decisions
- 54% have changed or are considering changing rating scales
AI and skill integration are enhancing the performance management process
NEW YORK, Oct. 29, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ:WTW), a leading global advisory, broking and solutions company, found that almost half of organizations believe performance management optimization would significantly increase productivity, yet most programs lack clarity and effectiveness. The study also found that more organizations are using AI and integrating skills as part of their performance management process.
According to the 2025 Performance Management and Pay for Performance Virtual Focus Groups, almost half of organizations say productivity would increase by at least
Another obstacle pertains to the role of managers. Although manager feedback is the most commonly used source of data in the evaluation process, just
“Managers often lack the training and tools needed to have difficult conversations and deliver honest feedback, which limits the effectiveness of performance management,” said Kristy McClellan, Director, Work and Rewards, WTW. “Companies are starting to use AI to increase efficiency, improve the quality of outcomes, and enhance both the employee and manager experience."
More than one-third (
In addition to AI, more than half of organizations (
Organizations are also seeking more simplification, fairness and differentiation around performance ratings. Currently about half of organizations (
“Optimizing performance management processes is more than a systems upgrade. By embracing AI, integrating skills, simplifying ratings, and ensuring fair pay practices, companies can reap significant rewards in productivity as well as employee engagement,” said Matt Kamensky, Senior Director, Employee Experience, WTW.
Other key findings
- Compared to average performing employees, those awarded the highest performance rating get a merit increase that is more than twice as large at one-third of organizations and bonus payouts that are 50 percent larger at almost half of organizations.
- The most common reasons organizations use pay for performance are to reward high performers (
68% ), motivate and engage employees (53% ), drive business results (50% ) and retain high potentials (48% ). - More than half of organizations say they effectively differentiate and reward high performance. Just as many are confident using performance rating as an objective reason for pay differentiation.
- To ensure fairness and consistency in pay for performance, organizations apply performance rating calibrations, clear guidelines and pay ranges, HR review and data analysis, training and communication support, and systematic processes and tools.
About the research
The 2025 Performance Management and Pay for Performance Virtual Focus Groups were conducted from September 15 to September 18, 2025, with multiple sessions to accommodate participants from different time zones globally. The Performance Management Focus Groups had a total of 280 registrants and the Pay for Performance Virtual Focus Groups had a total of 208 registrants. The registrants represented different geographic scopes (domestic, international, and global) across a broad range of industries.
About WTW
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.
Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.
Media contacts
Ileana Feoli
Ileana.feoli@wtwco.com
Stacy Bronstein
sbronstein@meritcomms.com
FAQ
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