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WTW appoints Alena Kharkavets as Head of Claims in North America

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WTW (NASDAQ: WTW) has appointed Alena Kharkavets as North American Head of Claims in its Insurance Consulting and Technology (ICT) business. Kharkavets joins from Intact Financial Corporation where she spent nearly 20 years developing expertise in pricing, claims, underwriting, M&A, digital distribution, and strategy.

In her new role, Kharkavets will focus on advancing claims analytics by incorporating data science and AI into claims processes. She will also provide strategic advice on leveraging data and analytics for improved organizational decision-making.

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On the day this news was published, WTW declined 0.44%, reflecting a mild negative market reaction.

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NEW YORK, July 07, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ: WTW), a global advisory, broking and solutions company, today announced that Alena Kharkavets has been appointed North American Head of Claims in its Insurance Consulting and Technology (ICT) business.

Kharkavets comes to WTW from Intact Financial Corporation (TSE: IFC), Canada’s largest provider of property and casualty insurance, where she held progressively senior roles and spent nearly twenty years building deep, end-to-end expertise in pricing, claims, underwriting, M&A, digital distribution and strategy.

Kharkavets will work with clients to advance their claims analytics, embedding data science and AI into claims processes to create better claims outcomes for carriers and their customers. She will also collaborate on projects outside of claims, including leading on the provision of strategic advice to clients on the most effective use of data and analytics to improve decision making across their organizations.

Laura Doddington, Head of Personal and Commercial Lines, North America, Insurance Consulting and Technology, WTW, said: “Alena is a recognized leader in insurance pricing and claims analytics and we are excited to have her join our team. Her deep expertise, technical skills and commitment to data-driven decision making will be major assets to our clients, as we continue to strengthen our position as the leading consulting and technology solutions provider for the insurance industry.”

Alena Kharkavets said: “I am excited to be given the opportunity to work with WTW’s hugely experienced and talented ICT team. I look forward to harnessing and extending WTW’s market-leading technology capabilities and innovations to deliver solutions that generate exceptional value to our clients and build upon WTW’s reputation for excellence.”

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organisations sharpen their strategy, enhance organisational resilience, motivate their workforce and maximise performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.

Learn more at wtwco.com.

Media Contact
Andrew Collis: +44 7932 725 267 | Andrew.Collis@wtwco.com

Arnelle Sullivan: +1 (718) 208-0474 | Arnelle.Sullivan@wtwco.com


FAQ

Who is the new Head of Claims at WTW North America?

Alena Kharkavets has been appointed as WTW's North American Head of Claims in the Insurance Consulting and Technology business.

What is Alena Kharkavets' previous work experience before joining WTW?

Kharkavets previously worked at Intact Financial Corporation for nearly 20 years, where she held senior roles in pricing, claims, underwriting, M&A, digital distribution and strategy.

What will be Alena Kharkavets' main responsibilities at WTW?

She will advance claims analytics, embed data science and AI into claims processes, and provide strategic advice on using data and analytics for improved decision-making across client organizations.

When will Alena Kharkavets start her role as WTW's Head of Claims?

The appointment was announced on July 7, 2025, though the specific start date was not disclosed in the announcement.
Willis Towers

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