XBP Global, CXAI and Macro Group Collaborate to Deliver an AI-Powered Hybrid Workplace

XBP Global Holdings (NASDAQ: XBP) announced a collaboration with CXApp (NASDAQ: CXAI) and Macro Group on an integrated hybrid workplace offering for enterprise clients.

Rhea-AI Summary

XBP Global Holdings (NASDAQ: XBP) announced a collaboration with CXApp (NASDAQ: CXAI) and Macro Group on an integrated hybrid workplace offering for enterprise clients.

The offering combines XBP Global’s Smart Office suite for mail, shipping and facility services with CXAI’s Flow employee and workplace experience platform. Macro Group contributes facilities management and health, safety and environment consultancy. The companies presented the joint offering on October 7, 2026 at “The Future of Work,” hosted at XBP Global’s New York office.

Key Terms

chain-of-custody, erp, crm, health, safety and environment (hse)

4 terms

chain-of-custody technical

"single-scan chain-of-custody tracking for inbound physical mail and packages"

A chain-of-custody is the documented trail showing who handled, transferred, stored and accessed an asset, sample or record from origin to its final destination. Think of it like a series of signed receipts that prove an item was tracked and not tampered with. Investors care because a clear chain-of-custody preserves evidence, regulatory compliance and product integrity, reducing legal, valuation and operational risks that can affect company value.

erp technical

"into client downstream platforms—such as ERP, CRM, and ECM systems"

ERP, or Enterprise Resource Planning, is a comprehensive software system that helps organizations manage and integrate core business processes such as finance, supply chain, and human resources in one unified platform. For investors, ERP systems can indicate how efficiently a company operates; strong and well-integrated systems often suggest good management and potential for sustainable growth.

crm technical

"into client downstream platforms—such as ERP, CRM, and ECM systems"

Customer relationship management (CRM) is the set of tools, practices and software companies use to track and manage interactions with customers and potential customers, like an organized digital address book combined with a sales coach. It matters to investors because effective CRM systems can boost sales, improve customer retention and lower marketing costs, which directly affects revenue growth and profit margins — key drivers of a company’s value.

health, safety and environment (hse) technical

"facilities management and health, safety and environment (HSE) consultancy"

Health, Safety and Environment (HSE) is a company management area covering policies, procedures and activities designed to protect workers’ health, prevent workplace injuries and control environmental impacts from operations. HSE programs include risk assessments, safety training, incident reporting and investigation, regulatory compliance (permits, emissions limits, waste handling), and monitoring or auditing systems to reduce hazards and legal or operational risks. The specific rules and standards HSE teams follow vary by industry and jurisdiction, so HSE represents the organizational framework and controls used to meet applicable health, safety and environmental laws and best practices.

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Joint offering combines XBP’s Smart Office suite, CXAI’s employee experience platform, and Macro Group’s facilities management expertise; showcased at “The Future of Work” event in New York

IRVING, Texas, Oct. 08, 2026 (GLOBE NEWSWIRE) -- XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a multinational technology and services company powering intelligent workflows for organizations worldwide, today announced a collaboration with CXApp Inc. (NASDAQ: CXAI) (“CXAI”) and Macro Group to deliver an integrated, technology-enabled hybrid workplace offering for enterprise clients.

The three companies presented the joint offering on October 7, 2026 at “The Future of Work,” an event hosted at XBP Global’s office in New York.

Connected workplace offering

Hybrid work has left many organizations with scattered mail, manual handoffs between teams, and office space that is used unevenly. The joint offering addresses these issues by connecting physical workplace operations with employee-facing technology and facilities management.

Each company contributes a distinct layer:

• XBP Global's Smart Office suite unifies inbound receiving, outbound shipping, digital mail, and facility services on one connected platform. XBPTrack provides single-scan chain-of-custody tracking for inbound physical mail and packages, with real-time recipient notifications and smart locker integration. Complementing physical processing, digital mail solutions digitize incoming correspondence at the point of receipt, extracting actionable data and embedding digital documents directly into client downstream platforms—such as ERP, CRM, and ECM systems—to fuel automated enterprise workflows. XBPShip lets users compare carrier rates, generate labels, and ship from a desk or mobile device, with built-in address validation and compliance screening. XBPH360 replaces informal facility checklists with digital logs, timestamps, and photo validation.
• CXAI’s employee and workplace experience platform, Flow, serves as an agentic AI layer for the hybrid enterprise, consolidating disconnected workplace tools into one seamless platform to deliver a frictionless workday. Employees can effortlessly book spaces, navigate campuses, manage and announce internal events, access smart lockers, and handle workplace services, including food ordering, service ticketing, and more, all in one place. Its natural-language AI companion completes everyday tasks on demand via voice or text, while providing workplace and real estate leaders with predictive recommendations to ensure spaces are better used, streamline services, and continuously optimize enterprise operations.
• Macro Group provides facilities management and health, safety and environment (HSE) consultancy, aligning clients' physical spaces with their hybrid work strategies.
  

The result: self-service for employees and real-time visibility for facility and real estate teams.

“Our clients rely on us to embed technology directly into their mission-critical workflows—transforming physical workplaces, modernizing digital mail platforms, and stripping friction out of everyday operations," said Andrej Jonovic, Chief Executive Officer of XBP Global. "Hybrid work has made workplace management far more complex. Bringing our Smart Office suite together with CXAI's employee experience platform and Macro Group's facilities expertise gives clients one connected, real-time view of their workplace operations."

Interested organizations can learn more and request a demonstration at lp.xbpglobal.com/the-future-of-work.

Forward-Looking Statements
This press release contains “forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. These statements include financial forecasts, projections, and other statements about future operations, financial position, business strategy, market opportunities, and trends. Forward-looking statements can often be identified by terms such as “may,” “should,” “expect,” “intend,” “will,” “estimate,” “anticipate,” “believe,” “predict,” “plan,” “targets,” “projects,” “could,” “would,” “continue,” “forecast,” or similar expressions. All forward-looking statements are based on estimates, forecasts, and assumptions that are inherently uncertain and subject to risks and factors that could cause actual results to differ materially. These include, but are not limited to: (1) risks related to the acquisition and related restructuring, including the inability to realize anticipated benefits, disruptions to operations, and costs associated with the acquisition; (2) legal proceedings; (3) failure to maintain compliance with Nasdaq listing standards; (4) competition and market conditions; (5) economic, geopolitical, and regulatory changes; (6) challenges in retaining clients, employees, and suppliers; and (7) other risks detailed in the Company’s filings with the SEC, including the “Risk Factors” section of its Annual Report on Form 10-K for 2025. Readers are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date made. XBP Global undertakes no obligation to update these statements, except as required by law. There is no assurance that XBP Global or its subsidiaries will achieve the results projected in these statements.
     
About XBP Global

XBP Global is a multinational technology and services company powering intelligent workflows for organizations worldwide. With a presence in 20 countries and approximately 9,200 employees, XBP Global partners with over 2,000 clients, including many of the Fortune 100, to orchestrate mission-critical systems that enable hyper-automation.

Our proprietary platforms, agentic AI-driven automation, and deep domain expertise across industries and the public and private sectors enable our clients to entrust us with their most impactful digital transformations and workflows. By combining innovation with execution excellence, XBP Global helps businesses reimagine how they work, transact, and unlock value.

About CXAI

CXAI is an enterprise agentic AI platform company focused on helping organizations improve productivity, automate workflows and enhance business performance through artificial intelligence.

CXAI’s platform combines operational intelligence, analytics, workplace technologies and intelligent automation to deliver measurable business outcomes across enterprise and mid-market organizations. CXAI serves customers across technology, financial services, healthcare, media and other industries while expanding its AI capabilities through both organic growth and strategic acquisitions.

About Macro Group

Macro Group is a global facilities management delivery company providing high-performing, experience-led environments for complex real estate portfolios.

Operating in over 45 countries, we deliver integrated facilities management services alongside project consultancy and HSE advisory expertise, helping organizations optimize performance, enhance workplace experiences, manage risk and ensure compliance across the built environment.

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