Qualtrics International Inc. Stock Price, News & Analysis

Qualtrics (NASDAQ: XM) announced significant partnerships with leading financial services organizations, including Lloyds Banking Group, M&T Bank, and PNC Financial Services Group, in Q2 2022. These companies are implementing Qualtrics solutions to enhance customer and employee experiences amid economic uncertainties. Dmitry Binkevich emphasized the platform's role in improving operational efficiency and fostering better engagement. Qualtrics aims to address the challenges of multi-channel interactions and drive brand loyalty through its XM platform, which currently supports over 800 financial institutions.

Qualtrics (NASDAQ: XM) announced significant adoption of its customer experience solutions by numerous organizations in Q2 2022, including PNC Financial Group and Repsol. Amid economic challenges, companies are prioritizing customer feedback to enhance experiences. A study revealed that 30% of consumers switched brands based on safety measures during the pandemic. The Qualtrics CX platform allows companies to gather insights from various channels to adjust to changing consumer demands. Major clients like Ooredoo Group and Tata Digital are leveraging these solutions to stay competitive and meet customer expectations.

Qualtrics (NASDAQ: XM) announced a surge in partnerships with educational institutions, including the New York City Department of Education and Washington State University, to enhance the student experience. In Q2 2022, these organizations adopted Qualtrics' experience management solutions to understand and improve enrollment processes and overall student satisfaction. The focus is on recognizing evolving expectations and delivering targeted support, especially in light of challenges from the pandemic. Qualtrics now serves over 1,000 educational institutions globally.

Qualtrics (NASDAQ: XM) has announced that numerous organizations, including M&T Bank and Merck KGaA, selected its employee experience solutions in Q2 2022. Amid economic uncertainty, businesses are prioritizing talent retention, with 72% of executives planning to increase staffing investments. Qualtrics’ EmployeeXM™ allows real-time feedback from employees, promoting trust and engagement. In Q2, M&T Bank expanded its Qualtrics program post-acquisition of People’s United Bank, while Merck KGaA aimed to enhance its employee and leadership development using Qualtrics’ insights.

Qualtrics (NASDAQ: XM) announced that several leading healthcare organizations, such as Banner Health and Christus Health, selected its experience management solutions in Q2 2022. The Qualtrics XM Platform™ enhances patient and employee experiences by leveraging real-time feedback and analytics to drive improvements. Key insights reveal that 41% of healthcare customers switch brands after negative service interactions. The company is poised to support healthcare organizations in achieving better patient care and loyalty through its AI-powered platform.

Qualtrics, the leader in experience management, reported impressive Q2 2022 results with total revenue reaching $356.4 million, a 43% increase year over year. Subscription revenue was $300.6 million, up 47% year over year. Despite these gains, the company reported a net loss of $(279.2) million, or $(0.48) per share. The non-GAAP operating income was $7.2 million, down from $11.5 million a year prior. For Q3 2022, Qualtrics anticipates total revenue between $358 million and $360 million.

According to a new analysis from the Qualtrics XM Institute, companies with superior customer experience ratings saw their stock performance outperform industry peers from 2019 to 2022. This trend reflects a significant shift towards customer capitalism, with 73% of executives anticipating more demanding customers. The study found that organizations with high customer experience ratings increased their stock performance by 45%, whereas those with poor ratings experienced a 21% decline. The gap in stock performance between these groups doubled between 2019 and 2021.

Qualtrics (Nasdaq: XM) has launched a new film series titled Irreverent on XM+, focusing on brands that redefine business through unique customer experiences. The series highlights companies like Costco and Fenty Beauty, showcasing their strategies for customer loyalty and inclusivity. Qualtrics emphasizes the importance of experience management in driving business growth and will continue to feature notable brands in future episodes. The series is accessible to all XM+ subscribers.

Qualtrics (NASDAQ: XM) announced that it will release its financial results for the second quarter of 2022, ending June 30, 2022, after market close on July 20, 2022. A conference call is scheduled for 3 p.m. MDT to discuss the results with investors. Qualtrics specializes in experience management, providing organizations with tools to analyze and improve customer, employee, product, and brand experiences. More than 16,750 organizations utilize Qualtrics' XM Platform to make data-driven decisions.