Yext, Inc. reports company news around its brand visibility and digital presence platform for multi-location brands. Its updates cover AI and machine-learning technology used to manage structured brand information across search, social media, websites, listings, reviews, reputation management, and customer engagement channels.
Recurring developments include quarterly and fiscal-year results, non-GAAP operating metrics, partner integrations with restaurant and digital marketing technology providers, and capital actions involving Yext common stock. News also reflects how the company positions its platform across AI search, traditional search, social channels, and direct communications for businesses managing digital presence at scale.
Yext (NYSE: YEXT) announced that CFO Steve Cakebread will participate in a virtual fireside chat hosted by RBC Capital Markets on November 18, 2020, at 10:45 a.m. ET. A live webcast of the discussion will be available on the Yext Investor Relations website. Yext is dedicated to improving the search experience by ensuring businesses provide accurate information to consumers online, with notable clients including T-Mobile and the U.S. State Department.
Yext, Inc. (NYSE: YEXT) has announced the launch of Yext Answers in Japanese, expanding its site search product's capabilities. This addition is part of the 'Andromeda' algorithm update, enabling businesses in Japan to provide accurate answers to consumer queries on their websites. Yext Answers, initially launched in English in 2019, utilizes advanced NLP and BERT technology to enhance user experience. The service is available for a 90-day free trial, facilitating immediate implementation for Japanese businesses. This expansion follows the recent introduction of Answers in several European languages.
Yext, Inc. (NYSE: YEXT) announced the Fall '20 Release, now available for early access, enhancing its Search Experience Cloud platform. Key features include new implementation options for Yext Answers, allowing businesses to embed search functionalities on their websites or use an overlay option. The Yext Knowledge Graph now offers custom sections for organizing business information, and businesses can view customer suggestions from Bing to improve accuracy in listings. These updates aim to help businesses efficiently respond to customer inquiries in an ever-evolving digital landscape.
Yext (NYSE: YEXT) has partnered with WebMD to enhance the health care provider information available on WebMD Care and Vitals. The integration allows hospitals and healthcare systems to manage crucial data about their providers, including accepted insurances and specialties. This collaboration targets over 76 million monthly WebMD visitors and aims to provide accurate, current information to patients seeking health care services. Carrie Liken from Yext emphasized the significance of delivering reliable health information, particularly in today’s climate of misinformation.
Yext, Inc. has appointed Hillary Smith, Operating Partner at Craft Ventures, to its Board of Directors, effective October 21, 2020. Smith's extensive experience as a tech executive is expected to provide a valuable perspective as Yext aims to enhance its position in the search industry. She previously served as general counsel for several technology firms and has been recognized for her contributions to tech law. Chairman Michael Walrath expressed optimism about her joining, highlighting her role in Yext's growth strategy and transformation of the branded search landscape.
Yext has partnered with Adelphi University to enhance the university's website through Yext Answers, its innovative search product. This collaboration aims to improve the search experience for users by utilizing Natural Language Processing (NLP) to provide instant answers to queries related to admissions, programs, and COVID-19 updates. The new mobile-optimized and user-friendly website will facilitate easy access to critical information for students and families.
As Adelphi adapts to a hybrid learning model, this initiative reflects their commitment to enhancing the student experience.
Yext, Inc. (NYSE: YEXT) has expanded its partnership with Borrego Health, one of the largest non-profit Federally Qualified Health Centers in the U.S., to enhance the health system's website using Yext Answers. This collaboration aims to provide patients with essential COVID-19 information, including testing locations and telehealth services. Following the initial implementation of Yext's Listings and Pages products, Borrego Health experienced a 108% rise in listing impressions and a 69% increase in clicks within the first year. This expansion underscores Yext's commitment to improving healthcare access during the pandemic.
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Yext, Inc. (NYSE: YEXT) announced the launch of "Hitchhikers," a training program for professionals, aimed at enhancing business growth through custom website solutions. Participants will learn to implement Yext products, including the self-serve Yext Answers, facilitating faster deployment. Inspired by Douglas Adams's The Hitchhiker's Guide to the Galaxy, the program emphasizes community-driven innovation. With interactive modules and challenges, Hitchhikers gain skills to address their organizations' specific needs. Yext's mission is to provide official answers online, improving search experiences globally.