Zoom Communications Inc Stock Price, News & Analysis

Zoom (NASDAQ: ZM) has announced significant enhancements to its Team Chat platform, introducing a redesigned sidebar and AI-powered features. The new sidebar offers improved customization options, including drag-and-drop tab arrangement, advanced sorting, and filtering capabilities. Key improvements include:

- Customizable workspace organization with tabs for direct messages, channels, and apps
- Support for code blocks and in-line code formatting
- AI Companion integration for chat summaries and message composition
- Advanced search capabilities across chat, meetings, and documents
- Continuous meeting chat functionality

The AI Companion features are included at no additional cost for eligible paid users, allowing them to generate chat summaries, compose messages, and extract action items from conversations. The platform updates aim to streamline collaboration and improve productivity within the Zoom Workplace ecosystem.

Zoom Communications reported Q3 FY2025 results with total revenue of $1,177.5 million, up 3.6% year over year. Enterprise revenue grew 5.8% to $698.9 million, while Online revenue remained flat at $478.7 million. The company achieved a GAAP operating margin of 15.5% and non-GAAP operating margin of 38.9%. Notable highlights include record-low Online monthly churn of 2.7% and a significant Contact Center deal exceeding 20,000 seats. The company increased its stock repurchase authorization by $1.2 billion, with approximately $2.0 billion remaining. For Q4 FY2025, Zoom expects revenue between $1.175-1.180 billion.

Jenne has announced a strategic partnership with Zoom Video Communications (ZM) to distribute Zoom's AI-first work platform to its resellers and customers. The collaboration will provide access to Zoom's comprehensive suite of solutions, including AI Companion, Phone, Team Chat, Contact Center, Docs, and Meetings. This expansion aims to enhance Jenne's portfolio of unified communications solutions, enabling their partners to deliver modern workplace communication tools to businesses of all sizes. The partnership focuses on meeting the growing demand for flexible, scalable communication platforms in remote, hybrid, and in-office work environments.

Zoom Video Communications (NASDAQ: ZM) has announced it will release its Q3 FY2025 financial results on Monday, November 25, 2024, after market close. The company will host a live Zoom Webinar at 2:00 pm PT / 5:00 pm ET, accessible through their investor relations website. A replay of the webinar will be made available approximately two hours after the event concludes.

Zoom Video Communications (NASDAQ: ZM) has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive time. The report evaluated 11 companies in the unified communications space. Zoom's UCaaS offerings include Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

Graeme Geddes, chief growth and sales officer at Zoom, stated that this recognition demonstrates their commitment to providing top-tier UCaaS solutions. He emphasized Zoom's consistency in delivering collaboration and communication tools that empower users and enhance productivity, despite changes in the industry over the past five years.

ServiceNow (NYSE: NOW) and Zoom (NASDAQ: ZM) announced an expanded strategic alliance at Zoomtopia 2024 to integrate their generative AI technologies, ServiceNow Now Assist and Zoom AI Companion, in the first half of 2025. This integration aims to offer advanced workflow automation across both platforms, enhancing collaboration and productivity in enterprises.

The integration will allow Zoom AI Companion to summarize and transcribe team discussions, turning action items into tasks connected to ServiceNow workflows. Now Assist for Strategic Portfolio Management can then trigger proper workflows, automatically creating and assigning tickets. This collaboration seeks to transform unstructured conversations into structured data linked to intelligent workflows.

The integration requires the purchase of both Zoom's custom AI Companion add-on and ServiceNow Now Assist, with general availability expected in the first half of 2025.

Zoom unveiled AI-first work platform innovations at Zoomtopia 2024, including Zoom AI Companion 2.0 and a new custom add-on. Key features include:

1. Persistent side panel for seamless AI integration across Zoom Workplace
2. Expanded context understanding and advanced synthesis
3. Web connectivity for real-time information lookup
4. Action detection and completion across workloads

The custom add-on, launching in 2025 at $12/user/month, offers personalization, third-party app integration, and AI Studio for tailored experiences. Other announcements include Zoom Tasks, AI-enhanced Phone features, and industry-specific solutions for healthcare, education, and frontline workers.

Zoom Video Communications has launched Zoom Phone in India, starting with the Maharashtra Telecom Circle (Pune). This cloud phone solution, licensed by the Department of Telecommunications (DoT), offers native India phone numbers and will expand to other major technology centers. Zoom India received the Unified License with Access and Long Distance licenses in April 2023.

Zoom Phone provides local telephony services and integrates with Zoom Workplace, offering features like AI Companion capabilities for enhanced call productivity. The service is available as an add-on for existing paid Zoom customers and supports inbound and outbound calling through the public switched telephone network (PSTN).

This launch demonstrates Zoom's commitment to the Indian market and its ability to provide a compliant, reliable collaboration platform for multinational corporations and local businesses.

Zoom Video Communications (NASDAQ: ZM) has appointed Michelle Chang as its new Chief Financial Officer (CFO), effective October 7, 2024. Chang, with over 25 years of financial leadership experience, most recently served as Corporate Vice President and CFO of Microsoft's Commercial Sales & Partner Organization. She will report directly to Zoom's founder and CEO Eric S. Yuan, overseeing the company's financial strategy and leading the global finance organization.

Chang succeeds Kelly Steckelberg, who will continue in an advisory role until the announcement of Zoom's third fiscal quarter results ending October 31, 2024. The appointment aligns with Zoom's focus on driving innovation, growth, and value creation, particularly as the company advances its Zoom 2.0 vision and AI-first work platform strategy. Chang expressed excitement about joining Zoom and supporting its mission to deliver customer happiness through innovative workplace communications and collaboration solutions.