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Zoom Communications Reports Financial Results for the Second Quarter of Fiscal Year 2027

(Moderate)
(Positive)
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Zoom Communications (NASDAQ: ZM) reported second quarter fiscal 2027 revenue of $1,277.2 million, up 4.9% year over year (4.7% in constant currency). Enterprise revenue rose 7.8% to $787.5 million, while Online revenue was $489.7 million, up 0.6% year over year.

GAAP income from operations was $314.3 million with a 24.6% margin; non-GAAP income from operations was $510.3 million, a 40.0% margin. GAAP net income surged to $1,542.4 million, or $5.15 per diluted share, largely reflecting $1.61 billion in net gains on strategic investments. Non-GAAP net income was $464.0 million, or $1.55 per diluted share.

Zoom ended the quarter with $7.2 billion in cash and marketable securities and generated free cash flow of $472.4 million. The company repurchased about 3.7 million shares in the quarter, bringing total buybacks under the current plan to 44.2 million shares. Zoom guided fiscal 2027 revenue to $5.085–$5.095 billion and non-GAAP EPS to $6.08–$6.12.

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Positive

  • Total Q2 revenue $1,277.2M, up 4.9% year over year
  • Enterprise revenue $787.5M, up 7.8% year over year
  • Non-GAAP operating income $510.3M, margin 40.0%
  • Non-GAAP diluted EPS $1.55 vs $1.53 a year ago
  • Free cash flow $472.4M in Q2, with $7.2B cash and securities
  • Large customers over $100K TTM revenue up 8.2% to 4,625
  • Share repurchases 3.7M shares in Q2; 44.2M under current plan
  • FY27 guidance revenue $5.085–$5.095B; non-GAAP op income $2.065–$2.075B

Negative

  • GAAP income from operations down to $314.3M from $321.7M year over year
  • Non-GAAP net income $464.0M vs $471.3M in prior-year Q2
  • Operating cash flow $494.8M vs $515.9M in prior-year Q2
  • Free cash flow $472.4M vs $508.0M in prior-year Q2
  • Online revenue $489.7M, growing only 0.6% year over year

News Explained

The disclosure adds that approximately $1.3 billion of Zoom’s authorized repurchase capacity remained on July 31, 2026, while its fiscal-year EPS and share-count guidance excludes that impact; the guidance therefore does not commit this amount to reducing shares.

Market reaction after 2Q27 earnings report: ZM -3.53%

-3.53% $97.35 2.5x vol
15m delay
-3.53% Vs previous close
$97.35 Last Price
$94.00 $104.99 Day Range
$28.55B Market Cap
2.5x Rel. Volume

Following this news, ZM has declined 3.53%, reflecting a moderate negative market reaction. Our momentum scanner has triggered 14 alerts so far, indicating notable trading interest and price volatility. The stock is currently trading at $97.35. Trading volume is elevated at 2.5x the average, suggesting increased selling activity.

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Market Context

Recent platform data classified ZM insider activity as Net Selling across 10 transactions. That reco...
Analysis

Recent platform data classified ZM insider activity as Net Selling across 10 transactions. That record adds a governance-related risk lens to the earnings announcement; low short positioning is another context to monitor alongside execution.

Key Figures

Total Revenue: $1,277.2 million Enterprise Revenue: $787.5 million GAAP Operating Income: $314.3 million vs. $321.7 million +5 more
8 metrics
Total Revenue $1,277.2 million Q2 FY2027; up 4.9% year over year
Enterprise Revenue $787.5 million Q2 FY2027; up 7.8% year over year
GAAP Operating Income $314.3 million vs. $321.7 million Q2 FY2027 vs. Q2 FY2026
Operating Margins 24.6% GAAP; 40.0% non-GAAP Q2 FY2027
GAAP Net Income and Diluted EPS $1,542.4 million; $5.15 per share Q2 FY2027
Free Cash Flow $472.4 million vs. $508.0 million Q2 FY2027 vs. Q2 FY2026
Cash and Marketable Securities $7.2 billion As of July 31, 2026
FY2027 Revenue Guidance $5.085 billion-$5.095 billion Full fiscal year 2027

Previous Earnings Reports

5 past events · Latest: May 21 (Positive)
Same Type Pattern 5 events
Date Event Sentiment 24h Move Catalyst
May 21 Q1 FY2027 earnings Positive +9.2% Revenue and enterprise growth increased alongside expanded guidance and repurchase authorization.
Feb 25 Q4 FY2026 earnings Positive -11.6% Quarterly and annual results showed improved profitability, but the reaction was negative.
Nov 24 Q3 FY2026 earnings Positive +9.8% Revenue, earnings, cash flow, customer growth, and repurchase authorization supported the release.
Aug 21 Q2 FY2026 earnings Positive +12.7% Revenue, margins, earnings, guidance, and customer metrics improved year over year.
May 21 Q1 FY2026 earnings Positive -0.2% Revenue and profitability increased, but the recorded 24-hour reaction was negative.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Positive earnings events aligned with positive reactions in three of five tag-matched events and diverged in two.

Key Terms

constant currency, non-gaap, net dollar expansion rate, free cash flow
4 terms
constant currency financial
"Adjusting for foreign currency impact, revenue in constant currency was $1,274.5 million"
Constant currency is a way of measuring financial results that removes the effects of changes in currency exchange rates. It allows for a clearer comparison of a company's performance over time by showing what the numbers would look like if exchange rates had stayed the same. This helps investors understand whether growth comes from actual business improvements or just currency fluctuations.
non-gaap financial
"Non-GAAP income from operations, which adjusts for stock-based compensation expense"
Non-GAAP refers to financial measures that companies use to show their earnings or performance without including certain expenses or income that are often added back to give a different picture. It matters because it can make a company's results look better or more favorable, but it may also hide important costs, so investors need to look at both GAAP (official rules) and non-GAAP numbers to get a full understanding.
View in glossary
net dollar expansion rate financial
"The trailing 12-month net dollar expansion rate for Enterprise customers was 99%"
Net dollar expansion rate measures how revenue from an existing group of customers changes over a period after accounting for upgrades, downgrades, and cancellations. Think of it like checking a garden: instead of counting new plants, you track whether the plants you already had grew, shrank, or disappeared; a rate above 100% means existing customers are paying more overall, signaling healthy upsells and predictable growth, while a rate below 100% warns of contraction and customer churn.
free cash flow financial
"Free cash flow, which is net cash provided by operating activities less purchases"
Free cash flow is the amount of money a company has left over after paying all its expenses and investing in its business, like buying equipment or updating facilities. It shows how much cash is available to reward shareholders, pay down debt, or save for future growth. This helps investors understand if a company is financially healthy and able to grow.
View in glossary

AI-generated analysis. How Rhea-AI works. Not financial advice.

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  • Second quarter total revenue of $1,277.2 million, up 4.9% year over year as reported and 4.7% in constant currency
  • Second quarter Enterprise revenue of $787.5 million, up 7.8% year over year
  • Second quarter GAAP operating margin of 24.6% and non-GAAP operating margin of 40.0%
  • Trailing 12-month net dollar expansion rate for Enterprise customers increased to 99% from 98% as of the same quarter last fiscal year
  • Repurchased approximately 3.7 million shares of common stock in second quarter, bringing the total shares repurchased under the current plan to 44.2 million
  • Number of customers contributing more than $100,000 in trailing 12 months revenue up 8.2% year over year

SAN JOSE, Calif., Aug. 25, 2026 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM), today announced financial results for the second fiscal quarter ended July 31, 2026.

“FY27 continues to progress well, reflecting focused execution against our three priorities and clear Enterprise business momentum. Total revenue grew 4.9% year over year, anchored by 7.8% growth in Enterprise revenue, its strongest growth rate in three years,” said Eric S. Yuan, Zoom’s founder and CEO. “Our AI-first Customer Experience portfolio continues to scale, delivering high-double-digit ARR expansion, driven in part by strong adoption of Zoom Virtual Agent, whose customer count increased 256% year over year. With innovations including ZoomMate, My Notes, AI Productivity Suite, ZVA Receptionist, and Workvivo HQ Agent, and acquisitions like Common Room and BrightHire, we are embedding AI into the flow of work across collaboration, customer experience, revenue orchestration, recruiting, and employee experience. The breadth of that AI adoption reflects how Zoom is differentiating as a system of action for modern work, moving enterprise operations from conversation to completion.”

Second Quarter Fiscal Year 2027 Financial Highlights:

  • Revenue: Total revenue for the second quarter was $1,277.2 million, up 4.9% year over year. Adjusting for foreign currency impact, revenue in constant currency was $1,274.5 million, up 4.7% year over year. Enterprise revenue was $787.5 million, up 7.8% year over year, and Online revenue was $489.7 million, up 0.6% year over year.
  • Income from Operations and Operating Margin: GAAP income from operations for the second quarter was $314.3 million, compared to GAAP income from operations of $321.7 million in the second quarter of fiscal year 2026. Non-GAAP income from operations, which adjusts for stock-based compensation expense and related payroll taxes, acquisition-related expenses, and litigation settlements, net, was $510.3 million for the second quarter, compared to non-GAAP income from operations of $503.2 million in the second quarter of fiscal year 2026. For the second quarter, GAAP operating margin was 24.6% and non-GAAP operating margin was 40.0%.
  • Net Income and Diluted Net Income Per Share: GAAP net income for the second quarter was $1,542.4 million, or $5.15 per share, compared to GAAP net income of $358.6 million, or $1.16 per share, in the second quarter of fiscal year 2026. Non-GAAP net income for the second quarter, which adjusts for stock-based compensation expense and related payroll taxes, gains on strategic investments, net, acquisition-related expenses, litigation settlements, net, and the tax effects on non-GAAP adjustments, was $464.0 million, or $1.55 per share. In the second quarter of fiscal year 2026, non-GAAP net income was $471.3 million, or $1.53 per share.
  • Cash and Marketable Securities: Total cash, cash equivalents, and marketable securities, excluding restricted cash, as of July 31, 2026 was $7.2 billion.
  • Cash Flow: Net cash provided by operating activities was $494.8 million for the second quarter, compared to $515.9 million in the second quarter of fiscal year 2026. Free cash flow, which is net cash provided by operating activities less purchases of property and equipment, was $472.4 million, compared to $508.0 million in the second quarter of fiscal year 2026.

Customer Metrics: Drivers of total revenue included acquiring new customers. At the end of the second quarter of fiscal year 2027:

  • The number of customers contributing more than $100,000 in trailing 12 months revenue was 4,625, up 8.2% from the same quarter last fiscal year.
  • The trailing 12-month net dollar expansion rate for Enterprise customers was 99%, up from 98% as of the same quarter last fiscal year.
  • Online average monthly churn was 2.9%, consistent with the same quarter last fiscal year.
  • Online customers with at least 16 months of continual service represented 75.6% of total Online MRR, up 70 bps year over year.

Financial Outlook: Zoom is providing the following guidance for its third quarter of fiscal year 2027 and updating its guidance for full fiscal year 2027.

  • Third Quarter Fiscal Year 2027: Total revenue is expected to be between $1.275 billion and $1.280 billion and revenue in constant currency is expected to be between $1.275 billion and $1.280 billion. Non-GAAP income from operations is expected to be between $510.0 million and $515.0 million. Non-GAAP diluted EPS is expected to be between $1.46 and $1.48 with approximately 301 million weighted average shares outstanding.
  • Full Fiscal Year 2027: Total revenue is expected to be between $5.085 billion and $5.095 billion and revenue in constant currency is expected to be between $5.071 billion and $5.081 billion. Non-GAAP income from operations is expected to be between $2.065 billion and $2.075 billion. Non-GAAP diluted EPS is expected to be between $6.08 and $6.12 with approximately 301 million weighted average shares outstanding. Full fiscal year free cash flow is expected to be between $1.780 billion and $1.820 billion.

The EPS and share count figures do not include the impact from approximately $1.3 billion of authorized share repurchase remaining as of July 31, 2026.

Additional information on Zoom's reported results, including a reconciliation of the non-GAAP results to their most comparable GAAP measures, is included in the financial tables below. A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to Zoom's results computed in accordance with GAAP.

A supplemental financial presentation and other information can be accessed through Zoom’s investor relations website at investors.zoom.com.

Zoom Video Earnings Call

Zoom will host a Zoom Video Webinar for investors on August 25, 2026 at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time to discuss the company’s financial results, business highlights and financial outlook. Investors are invited to join the Zoom Video Webinar by visiting: https://investors.zoom.com/

About Zoom

Zoom (NASDAQ:ZM) is a system of action for modern work, turning live collaboration into completed results. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, phone, contact center, and more — all with the built-in assistance of Zoom AI. Founded in 2011, Zoom is headquartered in San Jose, CA. For more information, visit zoom.com.

Forward-Looking Statements

This press release contains express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding Zoom's financial outlook for the third quarter of fiscal year 2027 and full fiscal year 2027, Zoom’s market position, opportunities, and growth strategy, product initiatives, including future product and feature releases, and go-to-market motions and the expected benefits resulting from the same, market trends, and Zoom's stock repurchase program. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements, including: declines in new customers, renewals or upgrades, or decline in demand for our platform, difficulties in evaluating our prospects and future results of operations given our continuing growth in scale, complexity and scope, the pace of development, adoption, or performance of our AI capabilities, competition from other providers of communications platforms, the effect of macroeconomic conditions on our business, including geopolitical tensions, tariffs and escalating trade tensions, interest rate fluctuations, inflationary pressures and market and foreign currency exchange rate volatility, lengthened sales cycles with large organizations, delays or outages in services from our co-located data centers, failures in internet infrastructure or interference with broadband access, compromised security measures, including ours and those of the third parties upon which we rely, and global security concerns and their potential impact on regional and global economies and supply chains. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our most recent filings with the Securities and Exchange Commission (the “SEC”), including our quarterly report on Form 10-Q for the fiscal quarter ended April 30, 2026. Forward-looking statements speak only as of the date the statements are made and are based on information available to Zoom at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Zoom assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Non-GAAP Financial Measures

Zoom has provided in this press release financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Zoom uses these non-GAAP financial measures internally in analyzing its financial results and believes that use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing Zoom’s financial results with other companies in its industry, many of which present similar non-GAAP financial measures.

Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with Zoom’s condensed consolidated financial statements prepared in accordance with GAAP. A reconciliation of Zoom’s historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review the reconciliation.

Non-GAAP Income from Operations and Non-GAAP Operating Margin. Zoom defines non-GAAP income from operations as income from operations excluding stock-based compensation expense and related payroll taxes, acquisition-related expenses, and litigation settlements, net. Zoom excludes stock-based compensation expense because it is non-cash in nature and excluding this expense provides meaningful supplemental information regarding Zoom’s operational performance and allows investors the ability to make more meaningful comparisons between Zoom’s operating results and those of other companies. Zoom excludes the amount of employer payroll taxes related to employee stock plans, which is a cash expense, in order for investors to see the full effect that excluding stock-based compensation expense had on Zoom's operating results. In particular, this expense is dependent on the price of our common stock and other factors that are beyond our control and do not correlate to the operation of the business. Zoom views acquisition-related expenses when applicable, such as amortization of acquired intangible assets, transaction costs, and acquisition-related retention payments that are directly related to business combinations as events that are not necessarily reflective of operational performance during a period. Zoom excludes significant litigation settlements, net of amounts covered by insurance, that we deem not to be in the ordinary course of our business. In fact, Zoom believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods that may or may not include such expenses and assist in the comparison with the results of other companies in the industry. Zoom defines non-GAAP operating margin as non-GAAP income from operations divided by GAAP revenue.

Non-GAAP Net Income and Non-GAAP Net Income Per Share, Basic and Diluted. Zoom defines non-GAAP net income as GAAP net income adjusted to exclude stock-based compensation expense and related payroll taxes, acquisition-related expenses, gains/losses on strategic investments, net, litigation settlements, net, and the tax effects of all non-GAAP adjustments. Zoom excludes these items because they are considered by management to be outside of Zoom’s core operating results. These adjustments are intended to provide investors and management with greater visibility to the underlying performance of Zoom’s business operations, facilitate comparison of its results with other periods, and may also facilitate comparison with the results of other companies in the industry. Zoom defines non-GAAP net income per share, basic and diluted, as non-GAAP net income divided by the number of shares outstanding, basic and diluted, calculated in accordance with GAAP.

Free Cash Flow and Free Cash Flow Margin. Zoom defines free cash flow as GAAP net cash provided by operating activities less purchases of property and equipment. Zoom considers free cash flow to be a liquidity measure that provides useful information to management and investors regarding net cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow the business. Zoom defines free cash flow margin as free cash flow divided by GAAP revenue.

Revenue in Constant Currency. Zoom defines revenue in constant currency as GAAP revenue adjusted for revenue reported in currencies other than United States dollars as if they were converted into United States dollars using the average exchange rates from the comparative period rather than the actual exchange rates in effect during the respective periods. Zoom provides revenue in constant currency information as a framework for assessing how Zoom's underlying businesses performed period to period, excluding the effects of foreign currency fluctuations.

Customer Metrics

Zoom defines a customer as a separate and distinct buying entity, which can be a single paid user or an organization of any size (including a distinct unit of an organization) that has multiple users. Zoom defines Enterprise customers as distinct business units that have been engaged by either our direct sales team, resellers, or strategic partners. All other customers that subscribe to our services directly through our website are referred to as Online customers.

Zoom calculates net dollar expansion rate as of a period end by starting with the annual recurring revenue (“ARR”) from Enterprise customers as of 12 months prior (“Prior Period ARR”). Zoom defines ARR as the annualized revenue run rate of subscription agreements from all customers at a point in time. Zoom calculates ARR by taking the monthly recurring revenue (“MRR”) and multiplying it by 12. MRR is defined as the recurring revenue run-rate of subscription agreements from all Enterprise customers for the last month of the period, including revenue from monthly subscribers who have not provided any indication that they intend to cancel their subscriptions. Zoom then calculates the ARR from these Enterprise customers as of the current period end (“Current Period ARR”), which includes any upsells, contraction, and attrition. Zoom divides the Current Period ARR by the Prior Period ARR to arrive at the net dollar expansion rate. For the trailing 12 months calculation, Zoom takes an average of the net dollar expansion rate over the trailing 12 months.

Zoom calculates online average monthly churn by starting with the Online customer MRR as of the beginning of the applicable quarter (“Entry MRR”). Zoom defines Entry MRR as the recurring revenue run-rate of subscription agreements from all Online customers except for subscriptions that Zoom recorded as churn in a previous quarter based on the customers' earlier indication to us of their intention to cancel that subscription. Zoom then determines the MRR related to customers who canceled or downgraded their subscription or notified us of that intention during the applicable quarter (“Applicable Quarter MRR Churn”) and divides the Applicable Quarter MRR Churn by the applicable quarter Entry MRR to arrive at the MRR churn rate for Online Customers for the applicable quarter. Zoom then divides that amount by three to calculate the online average monthly churn.

Public Relations

Karen Modlin
Head of Corporate Communications
press@zoom.us

Investor Relations

Charles Eveslage
Head of Investor Relations
investors@zoom.us


Zoom Communications, Inc.
Condensed Consolidated Balance Sheets
(In thousands)
  
 As of
 July 31,
2026
 January 31,
2026
Assets(unaudited)  
Current assets:   
Cash and cash equivalents$931,992  $1,272,877
Marketable securities 6,317,729   6,544,031
Accounts receivable, net 532,958   497,339
Deferred contract acquisition costs, current 139,034   108,856
Prepaid expenses and other current assets 193,688   234,856
Total current assets 8,115,401   8,657,959
Deferred contract acquisition costs, noncurrent 264,361   215,533
Property and equipment, net 254,705   264,525
Operating lease right-of-use assets 56,402   52,423
Strategic investments 3,785,876   1,578,611
Goodwill 599,181   400,392
Deferred tax assets 328,894   646,640
Other assets, noncurrent 180,576   144,333
Total assets$13,585,396  $11,960,416
Liabilities and stockholders’ equity   
Current liabilities:   
Accounts payable$14,364  $6,268
Accrued expenses and other current liabilities 557,561   581,773
Deferred revenue, current 1,549,428   1,411,149
Total current liabilities 2,121,353   1,999,190
Deferred revenue, noncurrent 12,735   13,195
Operating lease liabilities, noncurrent 33,340   30,710
Other liabilities, noncurrent 114,357   109,063
Total liabilities 2,281,785   2,152,158
    
Stockholders’ equity:   
Common stock 292   295
Additional paid-in capital 3,666,536   4,099,753
Accumulated other comprehensive income (31,005)  8,544
Retained earnings 7,667,788   5,699,666
Total stockholders’ equity 11,303,611   9,808,258
Total liabilities and stockholders’ equity$13,585,396  $11,960,416

Note: The amount of unbilled accounts receivable included within accounts receivable, net on the condensed consolidated balance sheets was $88.4 million and $84.9 million as of July 31, 2026 and January 31, 2026, respectively.



Zoom Communications, Inc.
Condensed Consolidated Statements of Operations
(Unaudited, in thousands, except share and per share amounts)
    
 Three Months Ended July 31, Six Months Ended July 31,
 2026
 2025
 2026
 2025
Revenue$1,277,217 $1,217,227 $2,516,223 $2,391,942
Cost of revenue 291,722  273,165  566,009  551,567
Gross profit 985,495  944,062  1,950,214  1,840,375
Operating expenses:       
Research and development 242,497  206,447  470,423  411,863
Sales and marketing 330,521  338,995  660,571  685,965
General and administrative 98,161  76,885  194,431  179,220
Total operating expenses 671,179  622,327  1,325,425  1,277,048
Income from operations 314,316  321,735  624,789  563,327
Gains on strategic investments, net 1,614,203  45,056  1,766,500  31,437
Other income, net 66,448  81,371  135,298  169,163
Income before provision for income taxes 1,994,967  448,162  2,526,587  763,927
Provision for income taxes 452,522  89,570  558,465  150,732
Net income 1,542,445  358,592  1,968,122  613,195
        
Net income per share:       
Basic$5.27 $1.19 $6.70 $2.02
Diluted$5.15 $1.16 $6.56 $1.97
Weighted-average shares used in computing net income per share:       
Basic 292,879,238  301,779,114  293,688,378  303,354,835
Diluted 299,746,342  308,224,372  300,021,287  310,515,069



Zoom Communications, Inc.
Condensed Consolidated Statements of Cash Flows
(Unaudited, in thousands)
    
 Three Months Ended July 31, Six Months Ended July 31,
  2026   2025   2026   2025 
Cash flows from operating activities:       
Net income$1,542,445  $358,592  $1,968,122  $613,195 
Adjustments to reconcile net income to net cash provided by operating activities:       
Stock-based compensation expense 179,784   188,699   358,737   390,268 
Amortization of deferred contract acquisition costs 55,640   70,006   107,155   139,563 
Depreciation and amortization 32,331   32,163   65,112   67,479 
Deferred income taxes 318,171   (28,581)  341,465   (53,271)
Gains on strategic investments, net (1,614,203)  (45,056)  (1,766,500)  (31,437)
Provision for accounts receivable allowances 2,300   4,265   5,326   10,120 
Unrealized foreign exchange losses (gains) 2,337   (913)  3,001   (8,539)
Non-cash operating lease cost 6,164   6,386   12,048   12,494 
Amortization of discount/premium on marketable securities (4,964)  (8,790)  (6,257)  (21,635)
Other (6,363)  (330)  987   3,812 
Changes in operating assets and liabilities:       
Accounts receivable (64,940)  (36,093)  (40,250)  (23,608)
Prepaid expenses and other assets 42,790   15,453   45,906   3,160 
Deferred contract acquisition costs (99,420)  (81,404)  (186,162)  (129,552)
Accounts payable (4,379)  (2,458)  5,948   4,794 
Accrued expenses and other liabilities 53,788   (1,602)  (13,960)  (81,985)
Deferred revenue 60,169   52,874   129,774   125,015 
Operating lease liabilities, net (6,899)  (7,271)  (14,091)  (14,672)
Net cash provided by operating activities 494,751   515,940   1,016,361   1,005,201 
Cash flows from investing activities:       
Purchases of marketable securities (3,315,905)  (1,092,019)  (4,488,122)  (2,227,043)
Maturities of marketable securities 380,476   1,054,802   1,238,601   2,088,081 
Sales of marketable securities 3,428,694   10,000   3,428,694   12,525 
Purchases of property and equipment (22,353)  (7,966)  (43,466)  (33,876)
Purchases of strategic investments (295,379)  (27,495)  (441,074)  (27,495)
Proceeds from strategic investments 125   2,505   309   2,505 
Cash paid for acquisition, net of cash acquired (248,655)     (248,655)   
Purchases of intangible assets (524)  (500)  (524)  (500)
Net cash used in investing activities (73,521)  (60,673)  (554,237)  (185,803)
Cash flows from financing activities:       
Proceeds from exercise of stock options 1,048   421   1,552   1,375 
Proceeds from issuance of common stock for employee stock purchase plan 40,892   36,057   40,892   36,057 
Proceeds from employee equity transactions (remitted) to be remitted to employees and tax authorities, net (22,952)  (10,773)  6,285   (2,083)
Cash paid for repurchases of common stock, including excise taxes (360,506)  (465,263)  (722,189)  (883,284)
Taxes paid related to net share settlement of equity awards (59,593)  (55,304)  (121,761)  (137,457)
Net cash used in financing activities (401,111)  (494,862)  (795,221)  (985,392)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash (2,450)  1,422   (2,136)  13,276 
Net increase (decrease) in cash, cash equivalents, and restricted cash 17,669   (38,173)  (335,233)  (152,718)
Cash, cash equivalents, and restricted cash – beginning of period 930,879   1,246,872   1,283,781   1,361,417 
Cash, cash equivalents, and restricted cash – end of period$948,548  $1,208,699  $948,548  $1,208,699 



Zoom Communications, Inc.
Reconciliation of GAAP to Non-GAAP Measures
(Unaudited, in thousands, except share and per share amounts)
    
 Three Months Ended July 31, Six Months Ended July 31,
  2026   2025   2026   2025 
GAAP income from operations$314,316  $321,735  $624,789  $563,327 
Add:       
Stock-based compensation expense and related payroll taxes 186,663   195,782   375,835   412,512 
Litigation settlements, net    (18,000)     (18,000)
Acquisition-related expenses 9,298   3,709   18,372   12,713 
Non-GAAP income from operations$510,277  $503,226  $1,018,996  $970,552 
GAAP operating margin 24.6%  26.4%  24.8%  23.6%
Non-GAAP operating margin 40.0%  41.3%  40.5%  40.6%
        
GAAP net income$1,542,445  $358,592  $1,968,122  $613,195 
Add:       
Stock-based compensation expense and related payroll taxes 186,663   195,782   375,835   412,512 
Litigation settlements, net    (18,000)     (18,000)
Gains on strategic investments, net (1,614,203)  (45,056)  (1,766,500)  (31,437)
Acquisition-related expenses 9,298   3,709   18,372   12,713 
Tax effects on non-GAAP adjustments 339,811   (23,708)  333,225   (69,371)
Non-GAAP net income$464,014  $471,319  $929,054  $919,612 
        
Net income per share - basic and diluted:       
GAAP net income per share - basic$5.27  $1.19  $6.70  $2.02 
Non-GAAP net income per share - basic$1.58  $1.56  $3.16  $3.03 
GAAP net income per share - diluted$5.15  $1.16  $6.56  $1.97 
Non-GAAP net income per share - diluted$1.55  $1.53  $3.10  $2.96 
        
GAAP and non-GAAP weighted-average shares used to compute net income per share - basic 292,879,238   301,779,114   293,688,378   303,354,835 
GAAP and non-GAAP weighted-average shares used to compute net income per share - diluted 299,746,342   308,224,372   300,021,287   310,515,069 
        
Net cash provided by operating activities$494,751  $515,940  $1,016,361  $1,005,201 
Less: Purchases of property and equipment (22,353)  (7,966)  (43,466)  (33,876)
Free cash flow (non-GAAP)$472,398  $507,974  $972,895  $971,325 
Net cash used in investing activities$(73,521) $(60,673) $(554,237) $(185,803)
Net cash used in financing activities$(401,111) $(494,862) $(795,221) $(985,392)
Operating cash flow margin (GAAP) 38.7%  42.4%  40.4%  42.0%
Free cash flow margin (non-GAAP) 37.0%  41.7%  38.7%  40.6%
        
 Three Months Ended July 31, Six Months Ended July 31,
  2026   2026 
 Revenue YoY Revenue Growth (%) Revenue YoY Revenue Growth (%)
GAAP revenue$1,277,217   4.9% $2,516,223   5.2%
Add: Constant currency impact (2,751)  (0.2)%  (12,936)  (0.5)%
Revenue in constant currency (non-GAAP)$1,274,466   4.7% $2,503,287   4.7%



FAQ

How did Zoom (ZM) perform in Q2 fiscal 2027 in terms of revenue and growth?

Zoom reported Q2 fiscal 2027 revenue of $1,277.2 million, up 4.9% year over year. According to Zoom, revenue in constant currency was $1,274.5 million, reflecting 4.7% growth, with stronger momentum in the Enterprise segment than in Online services.

What were Zoom’s (ZM) Q2 fiscal 2027 earnings and profit margins?

Zoom posted Q2 GAAP net income of $1,542.4 million, or $5.15 per diluted share. According to Zoom, GAAP operating margin was 24.6%, while non-GAAP operating margin reached 40.0%, supported by non-GAAP income from operations of $510.3 million in the quarter.

How did Zoom’s Enterprise and Online segments perform in Q2 2027?

Enterprise revenue reached $787.5 million, up 7.8% year over year, while Online revenue was $489.7 million, up 0.6%. According to Zoom, the number of customers generating over $100,000 in trailing 12-month revenue grew 8.2% to 4,625.

What cash flow and liquidity did Zoom (ZM) report for Q2 fiscal 2027?

Zoom generated Q2 operating cash flow of $494.8 million and free cash flow of $472.4 million. According to Zoom, total cash, cash equivalents, and marketable securities were $7.2 billion as of July 31, 2026, providing substantial balance sheet flexibility.

What is Zoom’s fiscal 2027 guidance for revenue and non-GAAP EPS?

For fiscal 2027, Zoom expects revenue of $5.085–$5.095 billion and non-GAAP diluted EPS of $6.08–$6.12. According to Zoom, non-GAAP income from operations is projected at $2.065–$2.075 billion and free cash flow at $1.780–$1.820 billion.

How many shares did Zoom (ZM) repurchase in Q2 fiscal 2027 and what remains?

Zoom repurchased approximately 3.7 million shares in Q2, totaling 44.2 million under its current plan. According to Zoom, about $1.3 billion of authorized share repurchase capacity remained as of July 31, 2026, excluding any future program changes.

What key customer metrics did Zoom (ZM) highlight for Q2 fiscal 2027?

Zoom reported 4,625 customers contributing over $100,000 in trailing 12-month revenue, up 8.2% year over year. According to Zoom, Enterprise net dollar expansion was 99%, Online average monthly churn was 2.9%, and long-tenured Online customers represented 75.6% of Online MRR.