Company Description
Cullen/Frost Bankers, Inc. (NYSE: CFR) is a financial holding company headquartered in San Antonio, Texas. Through its primary subsidiary Frost Bank, it operates in the commercial banking industry within the broader finance and insurance sector. According to company disclosures, Cullen/Frost is one of the 50 largest U.S. banks by asset size and has a long history of serving customers in Texas, with Frost Bank founded in 1868.
The company’s banking, investments and insurance activities are conducted under the Frost brand. Public filings and earnings releases describe Frost as providing banking, investment and insurance services to businesses and individuals across multiple Texas regions, including Austin, Dallas, Fort Worth, the Gulf Coast, Houston, the Permian Basin, Corpus Christi, the Rio Grande Valley and San Antonio. This geographic footprint reflects a focus on the Texas market, with a branch network that has expanded over time through an organic expansion program.
In earnings communications, Cullen/Frost emphasizes an organic growth model and a relationship-focused approach to serving customers. Management commentary highlights steady loan growth, deposit trends that follow seasonal patterns, and ongoing investments in new locations and digital banking tools. The company has reported increases in average loans and deposits over various quarters, alongside growth in non-interest income categories such as trust and investment management fees, service charges on deposit accounts, insurance commissions and other fees.
Regulatory capital ratios disclosed in quarterly results, such as Common Equity Tier 1, Tier 1 and Total Risk-Based Capital ratios, are described as being in excess of well-capitalized levels and above Basel III minimum requirements. The company also reports on credit loss expense, net charge-offs, non-accrual loans and its allowance for credit losses on loans as a percentage of total loans, providing insight into its credit risk profile and loan performance.
Cullen/Frost’s non-interest expense disclosures show spending on salaries and wages, employee benefits, technology, furniture and equipment, deposit insurance, occupancy and other operating costs. The company has cited increases in employee headcount related to organic expansion in various markets, as well as higher technology and cloud services expenses, software maintenance and depreciation. These disclosures indicate continued investment in personnel, infrastructure and technology to support its Texas banking franchise.
Frost Bank, as the banking, investments and insurance subsidiary of Cullen/Frost, participates in community and housing initiatives. For example, a Federal Home Loan Bank of Dallas release notes that Frost Bank has been a long-time supporter of Affordable Housing Program grants, including support for an affordable senior housing development in Houston’s Third Ward through an AHP grant facilitated by Frost. Such activities illustrate the bank’s involvement in community development and affordable housing projects within its Texas markets.
The company’s earnings releases also describe its fee-based businesses, including trust and investment management services. Investment management fees are generally based on the market value of assets within customer accounts and are affected by equity and bond market price movements. Other sources of non-interest income include service charges on deposit accounts, interchange and card transaction fees, insurance commissions and fees, and various other charges, commissions and fees.
Cullen/Frost’s common stock trades on the New York Stock Exchange under the symbol CFR. The company has also issued depositary shares representing interests in its 4.450% Non-Cumulative Perpetual Preferred Stock, Series B, which trade on the NYSE under the symbol CFR.PrB. Board actions disclosed in earnings releases include declarations of cash dividends on common and preferred stock and authorization of a share repurchase program for Cullen/Frost common stock.
Over multiple quarters, management commentary in press releases has underscored the company’s focus on sustainable organic growth, expansion of its location count in Texas markets, and delivery of digital banking tools alongside in-person service. The company describes its strategy as extending the Frost experience to more families and businesses throughout the state while maintaining attention to capital strength, credit quality and operating efficiency.
Business model and revenue drivers
Based on the company’s financial summaries, Cullen/Frost generates revenue from net interest income and a range of non-interest income sources. Net interest income reflects the difference between interest earned on loans and other earning assets and interest paid on deposits and other funding sources. Non-interest income includes trust and investment management fees, service charges on deposit accounts, insurance commissions and fees, interchange and card transaction fees, and other charges, commissions and fees, as well as other non-interest income items.
The company’s disclosures show that trust and investment management fees, service charges on deposit accounts and insurance-related fees are meaningful contributors to non-interest income. These categories have shown growth in various periods, driven by factors such as increases in investment management fees, overdraft charges, commercial service charges and insurance commission revenues.
Geographic focus and market footprint
Cullen/Frost’s public statements consistently describe its operations as centered in Texas. Frost provides banking, investments and insurance services to businesses and individuals in regions including Austin, Corpus Christi, Dallas, Fort Worth, the Gulf Coast, Houston, the Permian Basin, the Rio Grande Valley and San Antonio. The company has reported that it has increased its total location count significantly since launching an organic expansion program in late 2018, adding branches in markets such as Fort Worth and communities near Austin.
This regional focus is also reflected in third-party descriptions that characterize Cullen/Frost as a regional U.S. bank that focuses on the Texas market, with particular strength in markets such as San Antonio and an emphasis on small to medium-size Texas-based commercial clients. While such descriptions provide context, the company’s own releases emphasize its broad service to both businesses and individuals across multiple Texas regions.
Capital, risk and regulatory profile
As a financial holding company with a banking subsidiary, Cullen/Frost is subject to regulatory capital and supervisory requirements. In its quarterly and annual earnings releases, the company reports Common Equity Tier 1, Tier 1 and Total Risk-Based Capital ratios and notes that these ratios exceed well-capitalized thresholds and Basel III minimum requirements. The company also discloses metrics related to credit quality, including credit loss expense, net loan charge-offs, non-accrual loans and the allowance for credit losses on loans as a percentage of total loans.
These disclosures help investors assess the company’s capital strength, asset quality and risk management practices. The company additionally discusses factors that could affect future results, such as economic conditions, interest rate changes, credit performance of borrowers, technological changes, regulatory developments, competition and other risks, in forward-looking statements and risk factor discussions within its earnings materials and SEC filings.
Stock information and corporate structure
Cullen/Frost Bankers, Inc. is incorporated in Texas and files periodic reports with the U.S. Securities and Exchange Commission. Its common stock, with a par value of $0.01 per share, is listed on the New York Stock Exchange under the ticker symbol CFR. Depositary shares representing a fractional interest in its Series B preferred stock are also listed on the NYSE under the symbol CFR.PrB.
The company’s structure as a financial holding company allows it to own and oversee Frost Bank and related financial services activities. Earnings releases and SEC filings indicate that Cullen/Frost’s board of directors regularly considers and declares dividends on both common and preferred shares and may authorize share repurchase programs, subject to market conditions and regulatory considerations.
Community and client focus
Company communications highlight Frost’s long-standing role in helping Texans with their financial needs over three centuries. The bank’s involvement in Affordable Housing Program grants through the Federal Home Loan Bank of Dallas, including support for an affordable senior housing development in Houston, demonstrates participation in community development initiatives. Such activities align with the bank’s regional focus and its relationships with local organizations and customers.
Across its Texas markets, Frost positions itself as serving both business and individual clients with banking, investment and insurance services. Management commentary in earnings releases references efforts to extend the Frost experience to more customers, invest in digital banking capabilities and maintain an empathetic customer experience alongside technology enhancements.