Customers Bancorp Stock Price, News & Analysis

Customers Bancorp, Inc. (NYSE: CUBI) is a bank holding company in the commercial banking industry. It operates through its wholly owned banking subsidiary, Customers Bank, which serves commercial and consumer clients with technology-enabled, tailored product experiences. According to company disclosures, Customers Bancorp is described as one of the nation’s top-performing banking companies and is among the 80 largest bank holding companies in the United States by assets.

Customers Bank focuses on relationship-driven banking supported by a Single Point of Contact service model. Under this approach, clients work with a dedicated banker who coordinates their banking needs. The bank emphasizes a combination of personalized, people-first service and technology-enabled delivery, positioning its offerings as high-touch while still leveraging digital capabilities.

Business Activities and Services

Based on institutional background information provided in multiple press releases, Customers Bank serves both commercial and consumer clients. Its activities include traditional commercial and industrial (C&I) lending, commercial real estate lending, and multifamily lending. The bank also provides national corporate banking services to specialized lending clients. In addition, the company’s earlier description notes operations across lending activities, commercial lending, consumer lending, private banking, deposit products, other funding sources, and financial products and services, with a majority of revenue derived from commercial lending.

Customers Bank’s model integrates customized lending, commercial real estate financing, treasury management, and private banking with what it describes as a national platform and a boutique service feel. The company highlights its use of technology-enabled, tailored product experiences to support both business and personal banking relationships.

Scale and Regulatory Status

Customers Bancorp reports that it has assets in excess of $22 billion and, in later disclosures, over $24 billion, placing it among sizable U.S. regional banking organizations. It is a member of the Federal Reserve System, and deposits at Customers Bank are insured by the Federal Deposit Insurance Corporation. The company has issued subordinated notes under an indenture with Wilmington Trust, National Association, and has conducted registered offerings of voting common stock and subordinated debt under effective shelf registration statements on Form S-3.

The company has also issued preferred stock, including Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series F. An 8-K filed on October 31, 2025, and related press release describe the full redemption of all 3,400,000 shares of this Series F preferred stock as of December 15, 2025. A Form 25 filed with the New York Stock Exchange on December 15, 2025, documents the removal from listing and/or registration of the Series F preferred stock. These actions reflect adjustments to the company’s capital structure.

Client Experience and Service Model

Customers Bank emphasizes what it calls people-first banking and a differentiated, relationship-driven approach. The bank cites a Single Point of Contact model designed so that each client interacts with a banker who understands their business and banking needs. Press releases describe this as a key element of the bank’s culture and client experience.

The company reports Net Promoter Scores (NPS) that it compares to industry averages. In one release, Customers Bank cites an NPS of 73 compared to an industry average of 41. A later release notes an NPS of 81 for 2025, also compared to an industry average of 41. These scores are presented by the bank as evidence of client loyalty and satisfaction, based on independent surveys of personal, commercial, and business banking clients.

Geographic and Market Focus

Customers Bank describes itself as a national organization and a regional bank. In a press release announcing new offices, the bank states that it is expanding its physical presence with new offices in Irvine, Sherman Oaks, Sacramento, Reno, and Las Vegas. This expansion is described as deepening the bank’s footprint in what it characterizes as high-opportunity regions and positioning it to serve entrepreneurs, privately held businesses, commercial real estate developers, and investors in those markets.

The bank’s disclosures emphasize serving markets that it associates with economic growth and what it calls the innovation economy. It also notes that each new location is led by banking professionals with ties to local business communities, with the goal of providing local decision-making and personalized service.

Capital Markets and Funding

Customers Bancorp has accessed capital markets through offerings of voting common stock and subordinated notes. In September 2025, the company announced the launch and subsequent pricing of an underwritten public offering of voting common stock, with stated uses of proceeds including support for organic growth, potential redemption of preferred stock, investments in Customers Bank and other subsidiaries as regulatory capital, possible investments or acquisitions, and other general corporate purposes. In December 2025, the company completed an underwritten public offering of 6.875% Fixed-to-Floating Rate Subordinated Notes due 2036, with net proceeds intended for general corporate purposes, which may include redemption of a portion of its 6.125% Fixed-to-Floating Rate Subordinated Notes due 2029, funding organic growth, repaying indebtedness, redeeming preferred stock, repurchasing common stock, and funding potential acquisitions.

An 8-K filed on December 22, 2025, describes the Second Supplemental Indenture governing these subordinated notes, including their ranking as subordinated obligations of Customers Bancorp, the fixed and floating interest rate periods, interest payment dates, and optional redemption terms. The filing also notes covenants that limit certain actions involving material subsidiaries, including Customers Bank.

Leadership and Governance

Customers Bancorp has disclosed leadership transitions through its SEC filings and press releases. An 8-K dated January 5, 2026, states that the Board of Directors appointed Sam Sidhu as Chief Executive Officer of the company effective January 1, 2026, and as a director of the company, also effective January 1, 2026. The same filing explains that the size of the Board was increased to thirteen members and describes new employment agreements for the Executive Chairman, Jay Sidhu, and the Chief Executive Officer, Sam Sidhu. These agreements include terms related to base salary, long-term and short-term incentive awards, supplemental retirement benefits, severance arrangements, and change-in-control provisions.

The company has also granted performance-based restricted stock units to its Chief Executive Officer under its stock incentive plan, as described in the same 8-K. These governance and compensation disclosures provide insight into how Customers Bancorp structures executive leadership and aligns incentives with its stated strategic objectives.

Recognition and Accolades

In multiple institutional background sections of its press releases, Customers Bancorp notes recognition from third-party publications. The company reports that it has been named a Top 10 Performing Bank by American Banker for five consecutive years from 2021 to 2025, including the number one position in 2024 among banks with $10 billion to $50 billion in assets. It also reports being recognized by Forbes among America’s Top 100 Banks for several consecutive years and being listed in the Inc. Magazine Best in Business list in the Financial Services category. In another release, the company notes that it ranked No. 72 out of the 100 largest publicly traded banks in a Forbes Best Banks list.

These external rankings are presented by the company as indicators of performance and reputation within the banking sector. They are based on criteria determined by the respective publications and provide context for how Customers Bancorp compares to other publicly traded banks by those measures.

Risk, Capital, and Financial Reporting

Customers Bancorp provides detailed financial and risk information in its earnings press releases and SEC filings. For example, its third quarter 2025 earnings release discusses net interest income, net interest margin, loan and lease balances, investment securities portfolios, deposit composition and costs, borrowings, capital levels, credit quality metrics, non-interest income, non-interest expense, and income tax expense. The company also references non-GAAP measures, such as core earnings and tangible common equity, and provides reconciliations in its full earnings materials.

In that release, management commentary highlights capital raises, changes in capital ratios, balance sheet growth, credit quality indicators such as non-performing assets and allowance for credit losses, and trends in deposit mix and funding costs. The company also discusses investments in risk management infrastructure, technology, and human capital, as well as its approach to operational efficiency.

Stock Information and Listing

Customers Bancorp’s common stock trades on the New York Stock Exchange under the symbol CUBI, as indicated in its press releases and SEC filings. The company’s SEC filings, including Forms 8-K and Form 25 related to specific securities, document its ongoing reporting obligations and changes in the listing status of particular classes of securities, such as the Series F preferred stock. The Form 25 filed on December 15, 2025, relates specifically to the removal from listing and/or registration of the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series F, and does not indicate a delisting of the company’s common stock.

FAQs About Customers Bancorp, Inc. (CUBI)

• What does Customers Bancorp, Inc. do?
  Customers Bancorp, Inc. is a bank holding company whose primary business is conducted through Customers Bank. It engages in commercial and consumer banking activities, including commercial and industrial lending, commercial real estate lending, multifamily lending, and other financial products and services, with a significant emphasis on commercial lending.
• How does Customers Bank describe its client service model?
  Customers Bank highlights a Single Point of Contact model, where each client works with a dedicated banker. The bank characterizes its approach as people-first and relationship-driven, combining personalized service with technology-enabled product experiences.
• What types of clients does Customers Bank serve?
  According to company disclosures, Customers Bank serves commercial and consumer clients, including entrepreneurs, privately held businesses, commercial real estate developers, investors, and other specialized lending clients. It also provides national corporate banking services to specialized lending clients.
• On which exchange is CUBI listed and what type of security is it?
  Customers Bancorp, Inc.’s common stock is listed on the New York Stock Exchange under the ticker symbol CUBI. The company has also issued other securities, such as subordinated notes and previously issued Series F preferred stock, which has since been fully redeemed.
• What happened to Customers Bancorp’s Series F preferred stock?
  An 8-K dated October 31, 2025, and related press release state that Customers Bancorp, Inc. redeemed all 3,400,000 shares of its Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series F, on December 15, 2025. After that redemption, no shares of the Series F preferred stock remained outstanding. A Form 25 filed on December 15, 2025, documents the removal of this class of securities from listing and/or registration on the New York Stock Exchange.
• How has Customers Bancorp raised capital in recent periods?
  Customers Bancorp has raised capital through offerings of voting common stock and subordinated notes. In 2025, it announced an underwritten public offering of voting common stock and completed an underwritten public offering of 6.875% Fixed-to-Floating Rate Subordinated Notes due 2036. The company stated that it intends to use the net proceeds for general corporate purposes, including support for organic growth, potential redemption of existing subordinated notes and preferred stock, repurchases of common stock, and potential acquisitions of financial services businesses.
• What recognitions has Customers Bancorp reported?
  The company reports that it has been named a Top 10 Performing Bank by American Banker for multiple consecutive years, including the number one position in 2024 among banks with $10 billion to $50 billion in assets. It also notes recognition by Forbes among America’s Top 100 Banks and inclusion in an Inc. Magazine Best in Business list in the Financial Services category, as well as a ranking of No. 72 among the 100 largest publicly traded banks in a Forbes Best Banks list.
• How does Customers Bancorp describe its customer satisfaction?
  Customers Bancorp cites Net Promoter Scores as an indicator of customer loyalty and satisfaction. It reports NPS figures such as 73 and 81, which it compares to an industry average of 41, based on independent surveys of its personal, commercial, and business banking clients.
• What regulatory filings does Customers Bancorp make?
  As a public company with securities listed on the New York Stock Exchange, Customers Bancorp files reports with the U.S. Securities and Exchange Commission, including Forms 8-K for material events, registration statements for securities offerings, and other required filings. It also files Form 25 when specific classes of securities, such as its Series F preferred stock, are removed from listing and/or registration.
• How does Customers Bancorp describe its growth and expansion?
  In its public communications, Customers Bancorp points to organic growth, capital raises, and geographic expansion. For example, it has announced new offices in several West Coast markets and has discussed using capital raised from equity and debt offerings to fund organic growth at Customers Bank and potential acquisitions of financial services businesses.