Company Description
CXApp Inc. (NASDAQ: CXAI) operates in the information sector as a data processing, hosting, and related services company focused on AI-powered workplace and employee experience. According to company disclosures and recent announcements, CXAI positions itself as a global technology leader in employee workplace experiences, workplace experience applications, and enterprise Agentic AI and spatial intelligence. The company’s software platform is designed to help large enterprises orchestrate people, spaces, and services across hybrid and distributed work environments.
CXAI’s business centers on its CXAI platform, described as a SaaS workplace-experience and Agentic AI platform anchored at the intersection of customer experience (CX) and artificial intelligence (AI). The platform is used by large, global enterprises, including Fortune 1000 and Fortune 500 companies across sectors such as technology, financial services, consumer, healthcare, media, and entertainment. CXAI reports deployments across dozens of countries and hundreds of cities, indicating a broad international enterprise footprint.
AI-Powered Workplace and Employee Experience
The company describes itself as a leader in Agentic AI and spatial intelligence for enterprise workplaces. Its platform is built to support hybrid work by enabling employees to navigate offices and campuses, reserve desks and rooms, access workplace services, and engage with their work environment through a single, enterprise-branded application. CXAI highlights capabilities around digital mapping, spatial analytics, and real-time operational intelligence that help organizations understand space utilization, patterns of movement, engagement, and collaboration.
According to CXAI, the platform is used to coordinate daily workplace operations across offices, campuses, and regions; support hybrid work at scale; and provide real-time visibility into how spaces are used and how employees interact with the workplace. The company emphasizes that its software becomes embedded in daily employee workflows and operational decision-making, rather than functioning as a standalone application.
Agentic AI and Autonomous Workplace Operations
Recent company communications describe an Agentic AI roadmap aimed at evolving from static analytics toward AI-driven systems capable of reasoning, recommending, and autonomously executing workplace workflows. CXAI states that its Agentic AI engine acts as an autonomous digital workplace assistant that senses occupancy, predicts behavior, and optimizes interactions across physical and digital spaces. Focus areas include automating complex workplace workflows such as space reservations and service requests, proactively identifying inefficiencies across people, space, and services, and enabling real-time orchestration across workplace environments.
These capabilities are presented as supporting enterprises as they move toward more intelligent, AI-assisted workplace operations. CXAI also notes that its platform is being used as an intelligence layer for hybrid work, return-to-office (RTO) initiatives, and employee engagement, with the goal of improving productivity, engagement, and operational efficiency.
Spatial Intelligence and CXAI VU
Spatial intelligence is a core theme in CXAI’s positioning. The company highlights CXAI VU as a spatial intelligence, visualization, and analytics component of its platform. CXAI VU is described as enabling organizations to visualize space utilization and workplace activity across campuses and regions, analyze patterns of movement and collaboration, and support data-driven planning for hybrid work, real estate optimization, and workplace design. The company reports that CXAI VU is deployed across its customer base and that it underpins key performance indicators related to space planning efficiency, real estate optimization, and employee productivity.
In addition, CXAI references intellectual property in spatial intelligence and workplace automation, including issued patents related to 3D and augmented reality mapping. These patents are cited as part of a multi-dimensional mapping strategy aimed at providing contextually aware, immersive workplace experiences.
Platform Components and Products
According to company materials, the CXAI platform includes several named components and products. The CXAI Apps, CXAI BTS, and CXAI VU components are identified as key parts of the platform. CXAI BTS is described as an access, space, and content management system that manages access, space, and content on the platform and supports unified workplace experiences. The company also references the CXAI Kiosk for just-in-time bookings and connections from interactive screens, and the CXAI Digital Assistant as a context-aware AI concierge for workplace interactions.
These tools are presented as working together to support booking, navigation, communications, services, and operational coordination in the workplace. CXAI states that customers are expanding usage beyond reservations into broader navigation, communications, services, and operational coordination, reinforcing the platform’s role as a workplace experience and intelligence system.
Business Model and Revenue Characteristics
From its public communications, CXAI describes itself as operating a scalable SaaS business model with a high proportion of recurring revenue. The company highlights multi-year enterprise contracts and a subscription-based revenue mix. It reports that the majority of revenue is recurring, with subscription revenue representing nearly all of total revenue in recent periods, and that it generates revenue primarily from licenses and subscription fees for its platform and modules.
CXAI emphasizes high gross margins and a focus on operational efficiency and scalable growth. It presents its platform as a subscription and consumption model anchored on AI, with annual recurring revenue growth driven by enterprise adoption of AI-enabled modules, expansion within existing customers, and platform innovation.
Customer Base and Use Cases
Company announcements indicate that CXAI serves major global enterprises, including Fortune 1000 and Fortune 500 organizations, across verticals such as media and entertainment, technology, financial services, consumer, and healthcare. The platform is used in complex, global, multi-campus deployments, including iconic corporate campuses and large real estate footprints.
Use cases described by CXAI include supporting return-to-office strategies, enabling hybrid work, improving employee engagement, and providing real-time operational intelligence. Customers reportedly use the platform to manage space utilization, coordinate workplace services, support navigation and wayfinding, and provide employees with a unified interface for planning their workday. The company notes that some clients have used space utilization data from the platform to inform real estate decisions and workplace design.
Partnerships and Ecosystem
CXAI references collaborations with major cloud providers, including Google Cloud, Microsoft Azure, and AWS, to support secure, enterprise-grade deployments and global scalability. The company highlights a strategic partnership with Google Cloud focused on Agentic AI technologies, including the use of Gemini capabilities and data agents to power automation, natural language interactions, and analytics within the CXAI platform and CXAI VU.
In addition, CXAI has announced an intent to form a strategic collaboration with Noro, a company that builds immersive, life-size telepresence portals. This collaboration is described as combining CXAI’s Agentic AI workplace experience platform with Noro’s immersive presence technology to create more connected, adaptive, and human-centered hybrid work environments.
Market Positioning and Industry Context
In its own materials, CXAI describes itself as a leader or emerging category leader in AI-powered workplace experience, spatial intelligence, and enterprise Agentic AI. It has been named as a Representative Vendor in a market guide for workplace experience applications and participates in industry events focused on the future of work, hybrid workplace transformation, and AI-driven employee experience.
The company situates its platform within a broader enterprise AI and workplace technology market that it characterizes as a large and expanding opportunity. CXAI emphasizes that agentic AI and digital employee experience are in early adoption stages, and it positions its platform as aligned with these trends by providing an AI-native, workplace-focused intelligence layer.
Capital Markets and Regulatory Status
CXApp Inc. is listed on The Nasdaq Stock Market LLC under the ticker symbol CXAI for its common stock and CXAIW for its warrants, as disclosed in its SEC filings. The company identifies as an emerging growth company under applicable securities regulations. Recent Form 8-K filings describe financing arrangements involving pre-paid purchase agreements with an institutional investor and related issuances of common stock under exemptions from registration.
These filings also confirm that CXAI’s common stock and warrants are registered under Section 12(b) of the Securities Exchange Act of 1934 and continue to trade on Nasdaq. The company uses SEC filings to report material events, financing transactions, and other regulatory disclosures.