Company Description
Krispy Kreme, Inc. (NASDAQ: DNUT) is a sweet treat brand company known for its iconic Original Glazed® doughnut, which it describes as a hot-off-the-line, melt-in-your-mouth experience. Classified in the Consumer Defensive sector and Grocery Stores industry, Krispy Kreme focuses on doughnuts and related sweet treats distributed through multiple channels.
The company is headquartered in Charlotte, North Carolina. According to its public disclosures and press releases, Krispy Kreme operates in more than 40 countries. It reaches consumers through a network of fresh doughnut shops, partnerships with retailers, and what it characterizes as a rapidly growing digital business. This omni-channel approach allows the brand to sell fresh doughnuts in company-owned shops, franchise locations, and retail points of access supported by production hubs.
Business Model and Segments
Krispy Kreme states that it conducts business through three reported segments: U.S., International, and Market Development. The U.S. segment includes all operations in the United States. The International segment includes operations in markets such as the U.K., Ireland, Australia, New Zealand, Canada, Japan, and Mexico. The Market Development segment includes franchise operations across the globe. The company has disclosed that it derives the majority of its revenue from the U.S. segment.
The company tracks Global Points of Access, which it defines as all locations where fresh doughnuts can be purchased, including Hot Light Theater Shops, Fresh Shops, Carts and Food Trucks, Delivered Fresh Daily (DFD) doors in high-traffic retail environments, and other points of sale at both company-owned and franchise locations. It also tracks Hubs, which are production locations supplying these points of access, and Hubs with Spokes, which produce for other shops and DFD doors. These operating metrics are used internally and shared with investors to describe the scale and structure of the distribution network.
Omni-Channel and Digital Focus
Krispy Kreme highlights a growing digital business, which includes e-commerce and delivery. The company notes that its doughnuts are available in-shop and for pickup or delivery via its app and website in certain markets. In the U.S., it has described digital sales as a meaningful portion of doughnut shop sales and has emphasized digital ordering as part of its strategy to bring doughnuts closer to consumers through multiple channels.
International Footprint and Refranchising
The company operates in more than 40 countries and has indicated that it is pursuing a capital-light international franchise model in many markets. In its communications with investors, Krispy Kreme has described a comprehensive turnaround plan that includes refranchising certain international markets and restructuring a joint venture in the Western U.S. to improve financial flexibility and support debt reduction. An example is a strategic refranchising agreement under which Unison Capital, Inc. agreed to purchase Krispy Kreme’s operations in Japan, with Krispy Kreme expecting to continue the brand in that market through a franchise relationship.
Turnaround Plan and Strategic Priorities
Krispy Kreme has outlined a turnaround plan focused on deleveraging the balance sheet and driving sustainable, profitable growth. The plan includes:
- Refranchising international markets and restructuring certain joint ventures to improve financial flexibility.
- Improving return on invested capital by reducing capital intensity and emphasizing franchise development and use of existing assets.
- Expanding margins through operational efficiency, including outsourcing U.S. logistics and optimizing its fresh delivery model.
- Driving sustainable, profitable growth by focusing on revenue streams the company views as sustainable and profitable, particularly in the U.S. and through capital-light international expansion.
The company also discloses non-GAAP metrics such as organic revenue, Adjusted EBITDA, Sales per Hub, and Free Cash Flow to describe performance trends and the impact of its turnaround initiatives.
Brand, Menu, and Seasonal Offerings
Krispy Kreme consistently describes itself as one of the most beloved and well-known sweet treat brands in the world. Its Original Glazed® doughnut is central to the brand identity. Beyond this core product, the company offers an everyday menu of full-sized doughnuts and periodically refreshes that menu. It has announced the addition of nine new flavors to expand its everyday menu to 16 full-sized doughnuts, including items such as New York Cheesecake, OREO® Cookies and Kreme™, Original Glazed® Cake, Cinnamon Apple Filled, Original Glazed® Kreme™ Filled Doughnut, and several seasonal varieties like Biscoff® Cookie Butter Kreme™, Maple Iced, Chocolate Fudge Brownie Doughnut, and Original Glazed® Pumpkin Spice Cake Doughnut.
Krispy Kreme also runs limited-time seasonal collections. For example, it has introduced a Winter Seasonal Collection featuring Caramel Dulce, Chocolate Truffle, Raspberry Cheesecake, and Cinnamon Sugar Cake doughnuts, designed to reflect flavors associated with winter. The company has stated that it plans a series of seasonal lineups across winter, spring, summer, fall, and holidays as part of a menu refresh.
In addition to doughnuts, Krispy Kreme offers beverages such as Caramel Vanilla Latte and Caramel Brown Sugar Latte in various formats (hot, iced, or frozen) in certain promotions. The company has also referenced other treats, including Minis, Doughnut Dots, Cinnamon Rolls, and a variety of beverages, specialty coffees, and chillers, as part of its broader sweet treat offering.
Promotions, Partnerships, and Events
Krispy Kreme frequently engages customers through promotions and themed campaigns. Examples include:
- Day of the Dozens, an annual promotion on December 12 offering a discounted Original Glazed® dozen with the purchase of any dozen at regular price.
- World Kindness Day offers, such as a free Original Glazed® dozen with the purchase of any regular-priced dozen to encourage sharing.
- New Year promotions featuring special pricing on dozens and delivery offers.
The company also partners with well-known brands and characters. It has launched a Krispy Kreme x Peanuts® Collection featuring Snoopy- and Charlie Brown–themed doughnuts in a custom Peanuts box, and has tied this to Peanuts’ 75th anniversary. In another campaign, Krispy Kreme worked with R&B artist Montell Jordan on a "This is How We Dozen" remix of his hit song to support the expanded everyday menu.
Corporate Purpose and Culture
Krispy Kreme states that its purpose is “touching and enhancing lives through the joy that is Krispy Kreme.” The company indicates that this purpose guides how it operates and is reflected in its focus on people, communities, and the planet. This language appears in multiple press releases and serves as a consistent description of its corporate identity and values.
Stock and Governance
Krispy Kreme, Inc. trades on the NASDAQ under the ticker symbol DNUT. The company files reports, including Forms 8-K, with the U.S. Securities and Exchange Commission. These filings cover topics such as quarterly financial results, executive appointments and departures, compensation arrangements, annual meeting voting outcomes, and material agreements like the termination of a business relationship with McDonald’s USA.