Company Description
Equifax Inc. (NYSE: EFX) is a global data, analytics, and technology company in the information sector, classified under all other information services. The company states that it plays an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Equifax combines differentiated data, analytics, and cloud technology to generate insights that support credit, risk, employment, and compliance decisions.
Equifax is headquartered in Atlanta, Georgia, and reports that it operates or has investments in 24 countries across North America, Central and South America, Europe, and the Asia Pacific region. Along with Experian and TransUnion, Equifax is described as one of the major credit bureaus in the United States, providing credit reports that contain credit histories on millions of consumers. These reports and related services are used by lenders as critical inputs to credit decisions.
Business model and key activities
According to the company’s description and available information, Equifax generates revenue by providing data-driven and technology-enabled solutions. Its offerings include consumer credit information, analytics, and decisioning tools that support lending and other financial decisions. The firm’s services are used by financial institutions, employers, and government agencies that rely on timely and accurate data to evaluate creditworthiness, verify income and employment, and manage regulatory obligations.
Polygon data indicates that a significant portion of Equifax revenue has historically come from workforce solutions, which provide income verification and employer human resources services. The Work Number® database and related verification capabilities are part of this area, supporting decisions when consumers apply for jobs, mortgages, social service benefits, and other financial services. Equifax has also expanded these capabilities through acquisitions such as Vault Verify, an outsourced provider of employment and income verification services that offers real-time, API-based verifications.
Global data, analytics, and cloud technology
Equifax emphasizes a combination of differentiated data, analytics, and cloud technology as a core part of its strategy. The company has developed the Equifax Cloud™, which it describes as a custom-built global technology and security infrastructure. This cloud environment and associated data fabric are used to support AI-enabled solutions, faster solution implementation, cloud-native model deployment, and expedited decisioning for customers.
The firm’s EFX.AI™ strategy and related capabilities are supported by a growing intellectual property portfolio. Equifax reports that it has secured dozens of new patents in a recent year, with a substantial number focused on artificial intelligence, machine learning for data and analytics, and risk modeling. Many of these patents are used in customer-facing solutions and are intended to support what the company calls responsible AI.
Credit information and consumer-focused tools
Equifax’s credit reporting activities include the provision of consumer credit files and scores that are used in lending and other financial decisions. The company produces U.S. consumer credit trend reports such as its National Market Pulse data, which track originations, balances, and delinquencies across products including mortgages, auto loans and leases, student loans, bankcards, private label credit cards, and personal loans. These reports use Equifax data to provide insight into national consumer credit conditions.
Beyond traditional credit reporting, Equifax has introduced tools that connect directly to consumer credit profiles. For example, Optimal Path™ is an interactive score planner that uses the Equifax Cloud and EFX.AI capabilities to integrate with a consumer’s Equifax credit profile and generate personalized, actionable credit score plans. These plans can include specific tasks and estimated score impacts based on VantageScore® 3.0 credit scores. Optimal Path is being integrated into platforms such as Kikoff, a personal finance platform that uses Equifax credit reports and scores for its members.
Workforce and employer services
Workforce-related services are a notable part of Equifax operations. Through Equifax Workforce Solutions and The Work Number, the company provides employment and income verification services that help verifiers and employers make more informed decisions. The acquisition of Vault Verify extends these capabilities by adding another mechanism for employers to provide data for verifications, using real-time, transactional, API-based technology.
Equifax also offers unemployment claims management tools. The Unemployment Claims Power of Attorney Manager is a centralized digital platform powered by the Equifax Cloud, designed to help employers manage power of attorney processes for unemployment claims. The platform consolidates power of attorney forms, uses AI to review completed documents for accuracy, and provides step-by-step guidance tailored to state requirements, aiming to reduce administrative burden and improve timeliness and accuracy in handling unemployment claims.
Identity, fraud, and compliance solutions
Equifax provides identity and fraud services that support regulated businesses, particularly in financial services and related industries. Its Anti-Money Laundering (AML) Compliance Solutions are designed to help organizations screen and monitor individuals and entities against sanctions, enforcement, and high-risk business lists. These solutions use AI and a proprietary Intelligent Match Engine to screen across numerous sanctions and watchlists and a large number of adverse news sources through a single platform.
The AML offering includes portfolio monitoring, human analyst review of potential false positives, portfolio remediations (look-backs), and a case management user interface tailored to AML compliance teams. These capabilities are intended to help organizations that receive, handle, or disperse currency manage AML obligations more efficiently and reduce the risk of regulatory penalties and reputational damage.
Additional patented technologies relate to identity verification and fraud prevention, such as secure online access control to prevent misuse of identification information and device-agnostic access control techniques. These systems are described as creating behavioral fingerprints and secure resource management systems that can be applied in identity verification and fraud prevention solutions in markets such as Australia and the United Kingdom.
AI, patents, and responsible innovation
Equifax reports a substantial and growing patent portfolio spanning multiple countries, with many patents tied to AI and machine learning techniques. Examples include patents for production-ready attribute creation and management for software development, consolidation of data sources for expedited risk assessment validation, trended attribute data structures for automated modeling, and machine-learning techniques for integrated risk scores that combine traditional and alternative data.
The company highlights that more than 320 of its pending and approved patents support its approach to responsible AI, and that many patented techniques are incorporated into customer-facing solutions. These solutions are used to improve the accuracy and fairness of risk assessment, enhance fraud prevention, and deliver more precise and timely decisioning for lenders and other customers.
Dividend history and capital markets presence
Equifax common stock trades on the New York Stock Exchange under the symbol EFX. The company has disclosed that its Board of Directors has declared regular quarterly dividends and has stated that Equifax has paid cash dividends for more than 100 consecutive years. Equifax also participates in investor conferences hosted by financial institutions and technology and AI-focused organizers, where senior executives discuss the business with investors.
Geographic reach and scale
Equifax states that it is supported by nearly 15,000 employees worldwide. Its operations and investments span 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. The company positions itself as a global participant in data, analytics, and technology services that underpin credit, employment, identity, and compliance decisions across multiple markets.
FAQs about Equifax (EFX)
- What does Equifax Inc. do?
Equifax is a global data, analytics, and technology company that provides credit information, analytics, and related technology solutions. Its services help financial institutions, companies, employers, and government agencies make critical decisions with greater confidence by using differentiated data, analytics, and cloud technology.
- How does Equifax generate revenue?
According to available descriptions, Equifax generates revenue by supplying data-driven and technology-enabled solutions, including consumer credit information, analytics, decisioning tools, and workforce-related services such as employment and income verification. Polygon data also notes that workforce solutions, including employer human resources services, represent a significant portion of its revenue.
- What role does Equifax play in the credit ecosystem?
Along with Experian and TransUnion, Equifax is identified as one of the major credit bureaus in the United States. Its credit reports provide credit histories on millions of consumers, and these reports are critical inputs to lenders’ credit decisions. Equifax also publishes consumer credit trend data, such as its National Market Pulse reports.
- Where is Equifax headquartered and in how many countries does it operate?
Equifax is headquartered in Atlanta, Georgia. The company reports that it operates or has investments in 24 countries across North America, Central and South America, Europe, and the Asia Pacific region.
- What is the Equifax Cloud?
The Equifax Cloud is described by the company as a custom-built global technology and security infrastructure. It supports AI-enabled solutions, cloud-native model deployment, faster solution implementation, and expedited decisioning, and underpins offerings such as Optimal Path and various AML and verification solutions.
- What is EFX.AI and how does Equifax use artificial intelligence?
EFX.AI refers to Equifax’s AI strategy and capabilities. The company reports that many of its patents support AI techniques for data and analytics, risk modeling, and responsible AI. These capabilities are incorporated into customer-facing solutions for risk assessment, fraud prevention, and personalized credit score planning.
- What are The Work Number and Vault Verify?
The Work Number is an Equifax database used for employment and income verification. Vault Verify, which Equifax has acquired, is an outsourced provider of employment and income verification services that offers real-time, transactional, API-based verifications. Vault Verify complements The Work Number by providing additional data and mechanisms for employers to support verification processes.
- How does Equifax support employers with unemployment claims?
Equifax offers the Unemployment Claims Power of Attorney Manager, a centralized digital platform powered by the Equifax Cloud. It helps employers manage power of attorney forms for unemployment claims by consolidating documents, using AI to review forms for accuracy, and providing step-by-step instructions based on state requirements.
- What AML and compliance solutions does Equifax offer?
Equifax provides Anti-Money Laundering Compliance Solutions that use AI to screen and monitor individuals and entities against sanctions, enforcement, and high-risk business lists. The offering includes portfolio monitoring, human analyst review, portfolio remediations, and a case management interface designed for AML compliance teams.
- Does Equifax pay dividends?
Equifax has disclosed that its Board of Directors declares quarterly cash dividends on its common stock. The company states that it has paid cash dividends for more than 100 consecutive years.