Company Description
E-Home Household Service Holdings Limited (NASDAQ: EJH) is a Nasdaq-listed household service company based in Fuzhou, China. According to the company, it provides integrated household services through its own online channels, including its website and the WeChat platform "e-home," and delivers services offline across different customer groups. Established in 2014, E-Home describes itself as a modern enterprise focused on comprehensive services for family life.
The company states that its main service areas include installation and maintenance of home appliances and smart home equipment, housekeeping and cleaning, nanny and maternity matron services, home-based elderly care, and cleaning of public establishments. Over time, E-Home reports that it has formed two primary business channels targeting individual consumers (ToC) and business clients (ToB). The ToC business focuses on family-oriented services such as nanny, confinement nurse, home-based elderly care, cleaning, repair and maintenance. The ToB business focuses on public cleaning and cleaning projects for units of public places.
Business Segments and Subsidiaries
Company disclosures and prior descriptions indicate that E-Home organizes its operations around several activity lines. Earlier descriptions referenced four reportable segments: appliance installation and maintenance services, housekeeping services, senior care services, and educational consulting services, with a significant portion of revenue historically generated from installation and maintenance. More recent company communications emphasize two main service groupings (ToC and ToB), supported by what E-Home calls two important subsidiaries.
The first subsidiary identified by the company is Zhongrun (Fujian) Pharmaceutical Co., Ltd. (also referred to as Zhongrun Pharmaceutical). E-Home describes Zhongrun as integrating pharmaceutical warehousing, distribution, wholesaling, retailing, and online sales. The second subsidiary, Chuangying (also referred to as Chuang Ying Business School), is described as focusing on corporate president class training, internal training, corporate consulting and counseling, and policy counseling. In various announcements, E-Home also refers to educational consulting and training activities associated with this subsidiary.
Service Model and Customer Channels
According to company announcements, E-Home operates a model in which orders are received online and services are provided offline. The company highlights its dual-channel approach:
- ToC (individual consumers): nanny and maternity matron services, home-based elderly care, household cleaning, repair and maintenance of home appliances and smart home products, and other integrated family services.
- ToB (business clients): cleaning services for public establishments and public places, including projects commissioned by property management and other institutional customers.
E-Home repeatedly states that it follows a business philosophy of "solving every issue of customers with heart" and a code of conduct of "doing everything well with heart," and that it aims to set a benchmark in the household service industry in China.
Use of Internet, AI and Metaverse Technologies
In multiple news releases, E-Home explains that it has incorporated what it calls "Internet + AI" into its operations and management. The company reports that customer service is handled by AI customer service tools, and that management functions have adopted Internet and AI-based systems. It also states that AI robots have been introduced on a pilot basis for cleaning staff in certain projects.
E-Home has announced the introduction of AI robotic automatic cleaning equipment for public place cleaning projects, with the goal of realizing intelligent cleaning services in public spaces. The company links this to challenges in the domestic service industry such as high personnel costs and aging workforces, and describes the use of unmanned AI cleaning equipment as part of a shift from traditional manual labor to more technology-supported work.
The company has also announced the launch of an AI Home Trainer, described as a self-developed AI housekeeping trainer that combines AI and metaverse virtual human technology. According to E-Home, this trainer covers service operation processes, maintenance techniques, tool usage, and service terminology for different types of domestic service personnel, including maintenance engineers, cleaners, nannies and caregivers. The AI trainer is presented as a tool for both pre-service training and in-service training, allowing personnel to receive training anytime and interact with the trainer to address specific problems.
AI Cleaning Robots and Household Services
In addition to public place cleaning, E-Home has disclosed that it has introduced AI-powered home cleaning robots into household cleaning services. The company states that these AI cleaning robots are intended to gradually replace manual cleaning services with robotic solutions. E-Home describes this as a way to save time and effort for customers, enhance customer experience, reduce operational costs, and open broader development prospects for the company within the domestic service industry.
Resource Recycling Activities
E-Home has announced the establishment of a Resource Recycling Department. According to the company, this department recovers used home appliances, unused and old materials, and engages in waste classification and recycling through door-to-door services provided by its maintenance technicians, cleaners, nannies and caretakers. E-Home explains that this department initially operates as an independent business unit and is planned to be registered as a subsidiary company to operate independently in parallel. The company links this activity to national policy guidance and describes it as an extension of its existing service base.
Planned and Completed Acquisitions and Cooperation
Company announcements describe E-Home’s intention to expand into areas related to artificial intelligence and smart community services. In one release, E-Home states that it intends to merge with and acquire Fuzhou Yunding Mutual Chain Information Technology Co., Ltd., described as a comprehensive Internet of Things information platform company focused on AI access control systems and intelligent community services. A later announcement states that E-Home has decided to acquire Fuzhou Yunding. According to E-Home, Fuzhou Yunding holds more than 20 authorized intellectual property rights and has implemented AI access control and smart community services in over 500 residential projects in Fujian and Anhui provinces, with more than 3 million registered app users. E-Home characterizes this acquisition as a way to access customers needing domestic services through the front-end of an IoT information platform and to integrate the industry from front-end to back-end.
In the pharmaceutical area, E-Home has disclosed that its subsidiary Zhongrun (Fujian) Pharmaceutical Co., Ltd. intends to merge with NBL Pharmaceuticals (New Zealand) Limited and that the parties have signed a cooperation agreement to expand overseas markets and improve the company’s overall competitiveness before a formal merger. The company describes this cooperation as part of its strategic development and internationalization plans, with the aim of building a healthcare drug portfolio and combining Chinese and international resources.
Capital Markets and Share Consolidation
E-Home Household Service Holdings Limited files as a foreign private issuer and reports under Form 20-F, as indicated in its Form 6-K filings. The company has disclosed several capital-raising transactions. In an August 2025 Form 6-K, E-Home reports entering into a Securities Purchase Agreement for a registered direct offering of ordinary shares under an effective shelf registration statement on Form F-3. In a November 2025 Form 6-K, the company reports a separate Securities Purchase Agreement for a private placement of ordinary shares pursuant to Regulation S.
The company has also described a share consolidation (reverse stock split). In a May 2025 press release, E-Home states that shareholders approved a share consolidation at a ratio ranging from one-for-two to one-for-fifty, with the exact ratio to be set by the board. The board later determined a one-for-fifty ratio, and the company announced that its ordinary shares would begin trading on a post-consolidation basis on the Nasdaq Stock Market under the symbol EJH on May 30, 2025. A related Form 6-K explains that the board retained the discretion not to proceed with the consolidation if it determined that doing so was not in the company’s best interests.
Corporate Philosophy and Positioning
Across its public communications, E-Home repeatedly emphasizes its positioning as an integrated home services provider in China and a modern enterprise offering comprehensive services for family life. The company highlights its combination of traditional domestic services with technology such as AI, IoT platforms, metaverse-based customer service and training, and AI robotic equipment. It also underscores its efforts to align with national policy in areas such as resource recycling. E-Home states that it aims to act as a benchmark in the household service industry and to maintain high service standards for both individual and business clients.