Company Description
First Advantage Corporation (NASDAQ: FA) operates in the human resources technology industry as a provider of global software and data solutions. According to company disclosures, it focuses on employment background screening, digital identity solutions, and verification services that support hiring and onboarding processes for organizations worldwide. First Advantage is classified under human resources consulting services within the broader professional, scientific, and technical services sector.
Enabled by its proprietary technology and artificial intelligence, First Advantage states that its platforms, data, and APIs power employment background screening, digital identity, and verification services across more than 200 countries and territories. The company emphasizes the use of automation and technology to help organizations "hire smarter and onboard faster," positioning its offerings as tools that modernize hiring and onboarding on a global scale.
Business model and solutions
First Advantage describes itself as a provider of global software and data in HR technology. Its disclosed offerings include employment background screening, digital identity solutions, and verification services. These services are delivered through technology platforms, data assets, and application programming interfaces (APIs) that are enabled by proprietary technology and AI. The company highlights a strong emphasis on innovation, automation, and customer success in how it delivers and supports these solutions.
The company reports that it serves approximately 80,000 organizations. By combining background screening, identity, and verification capabilities, First Advantage seeks to support employers in mitigating hiring-related risks and improving the efficiency of onboarding processes. Its solutions are used across a broad range of industries, and management commentary references vertical strategies that include areas such as retail and e-commerce and transportation and logistics.
Global footprint and customer base
First Advantage reports that it serves customers in over 200 countries and territories. This global reach is tied to its software and data platforms, which are used to support employment screening and related verification processes for organizations that hire across multiple jurisdictions. The company’s disclosures indicate that it works with tens of thousands of customers, reflecting extensive use of its HR technology solutions.
The company is headquartered in Atlanta, Georgia. From this base, it supports its global operations and customer relationships. Management commentary in earnings releases references both Americas and international activities, and the company notes continued revenue growth in its international business in recent reporting periods.
Segments and organizational structure
According to prior descriptions, First Advantage reports its operations through segments identified as First Advantage Americas, First Advantage International, and Sterling. The company has stated that maximum revenue is generated from the First Advantage Americas segment. Sterling refers to Sterling Check Corp., which First Advantage has identified as an acquisition that expanded its capabilities and reach in the background screening industry.
Management has also referenced an internal strategic framework referred to as "FA 5.0," which is associated with product and technology initiatives, go-to-market execution, and innovation. While detailed segment-level strategies are not fully described in the provided materials, the company has highlighted integration of the Sterling acquisition, synergy realization, and a focus on both domestic and international growth.
Use of technology, AI, and data
First Advantage repeatedly emphasizes that its solutions are enabled by proprietary technology and AI. The company states that its platforms, data, and APIs are designed to power employment background screening, digital identity solutions, and verification services. Management commentary highlights AI and automation efforts as drivers of efficiency as the business grows, and the company notes that it receives positive feedback from customers on its software and data offerings.
Because First Advantage operates in a highly regulated environment involving personal data, data security, and AI, the company’s disclosures also identify regulatory compliance, data protection, and technology infrastructure reliability as key areas of focus and risk. It cites potential exposure to evolving laws and regulations related to personal data, data security, and AI, as well as dependence on third-party data providers and technology infrastructure, including data centers, servers, and cloud and internet providers.
Industry context and risk factors
First Advantage operates in the HR technology and background screening space, which is sensitive to hiring volumes and broader macroeconomic conditions. The company notes that its results can be affected by customers’ onboarding volumes and economic drivers that are sensitive to macroeconomic cycles, such as interest rate volatility and inflation, geopolitical unrest, global trade disputes, and uncertainty in financial markets.
In its risk disclosures, First Advantage highlights that it operates in a highly regulated industry and is subject to numerous and evolving laws and regulations, including those related to personal data, data security, and AI. It also notes risks related to security breaches, cyber-attacks, or mishandling of personal data, reliance on third-party data providers, and potential legal or regulatory proceedings arising from the sensitive nature of its products and solutions.
Capital structure, credit facilities, and sponsor
First Advantage has disclosed that an indirect subsidiary, First Advantage Holdings, LLC, is party to a first lien credit agreement. In 2025, the company reported entering into an amendment that reduced interest rates on its term loan facility and revolving credit facility, indicating active management of its borrowing costs. Management commentary in earnings releases also references efforts to reduce net leverage, voluntary principal repayments, and a focus on deleveraging supported by operating cash flows.
The company notes that it has indebtedness that could affect its ability to raise additional capital, respond to changes in the economy or industry, and meet its obligations. It also discloses that it is controlled by a sponsor, identified as Silver Lake Group, L.L.C. and its affiliates, and that the sponsor’s interests may differ from those of other stockholders.
Financial reporting and non-GAAP metrics
First Advantage provides financial information in its quarterly and annual reports and earnings releases, and it supplements GAAP results with non-GAAP metrics. The company defines and regularly reports measures such as Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Net Income, Adjusted Diluted Earnings Per Share, and Adjusted Operating Cash Flow. Management states that these non-GAAP measures are used to evaluate business strategies, make budgeting decisions, establish incentive compensation, and compare performance with peers.
The company explains that Adjusted EBITDA is calculated as net income (or net loss) before interest, taxes, depreciation, and amortization, further adjusted for items such as loss on extinguishment of debt, share-based compensation, transaction and acquisition-related charges, integration and restructuring charges, and other non-cash charges. Adjusted Net Income and Adjusted Diluted Earnings Per Share are similarly defined to exclude certain items and apply an effective tax rate, while Adjusted Operating Cash Flow adjusts operating cash flows for cash costs directly associated with the Sterling acquisition and integration.
Growth, strategy, and acquisitions
First Advantage has described the acquisition of Sterling Check Corp. as a transformational transaction that expanded its capabilities and reach in the background screening industry. Management commentary indicates that integration and synergy generation efforts are progressing ahead of schedule, with specific references to realized cost synergies and ongoing plans to achieve targeted synergy levels. The company also notes that its strategy includes diversified exposure across verticals and geographies, targeted go-to-market execution, and an emphasis on product, data, and technology.
In addition to its acquisition activity, First Advantage has referenced an internal strategic program, FA 5.0, which is associated with product and technology solutions, go-to-market excellence, and innovation. The company has used investor events, such as its inaugural Investor Day, to present its strategic vision, financial growth outlook, and key initiatives related to its HR technology offerings.
Stock information and exchange listing
First Advantage Corporation’s common stock trades on the NASDAQ under the ticker symbol FA. The company has not disclosed any delisting, deregistration, or bankruptcy events in the provided materials. It regularly issues press releases and files current reports on Form 8-K to announce quarterly financial results, credit agreement amendments, and participation in investor conferences.