Company Description
Fiserv, Inc. (NYSE: FI) is a Fortune 500 company in the information sector that operates in the data processing, hosting, and related services industry with a focus on payments and financial services technology. The company describes itself as a global leader in payments and financial technology, helping clients "move more than money" through technology that supports the broader financial services ecosystem.
Across its disclosures and news releases, Fiserv consistently highlights its role in areas such as account processing and digital banking solutions, card issuer processing and network services, payments, e-commerce, and merchant acquiring and processing. A central element of its merchant-facing offering is Clover®, which Fiserv describes as the world’s smartest point-of-sale system and business management platform. Clover is used by small businesses and merchants and is also integrated into broader initiatives, such as the Clover x Shark Tank Summit and the Fiserv Small Business Index, which draws on transaction data from approximately 2 million U.S. small businesses, including hundreds of thousands using the Clover platform.
Fiserv is a member of the S&P 500® Index and is repeatedly cited in its own communications as one of Fortune® World’s Most Admired Companies™ and one of TIME Magazine’s Most Influential Companies™. The company’s securities filings indicate that Fiserv, Inc. is incorporated in Wisconsin, with principal executive offices in Milwaukee, Wisconsin.
Business focus and solutions
According to multiple company news releases, Fiserv’s technology supports financial institutions, merchants, and other clients through:
- Account processing and digital banking solutions that support core banking and digital experiences for banks and credit unions.
- Card issuer processing and network services, enabling the issuance and processing of payment cards.
- Payments and e-commerce, supporting electronic transactions and online commerce flows.
- Merchant acquiring and processing, connecting merchants to payment networks and enabling them to accept and process transactions.
- Clover® point-of-sale and business management, providing an all-in-one system for small businesses and merchants to manage payments and related business functions.
Fiserv also emphasizes its role in digital assets and stablecoins. In partnership with the Bank of North Dakota, the company announced that North Dakota’s first stablecoin, the Roughrider coin, will launch on the Fiserv digital asset platform. The company has also introduced a white-label stablecoin, FIUSD, and describes its digital asset platform as a way to provide a more efficient and interoperable digital asset payment service for banking and payment flows.
Segments and strategic pillars
In its financial reporting, Fiserv refers to at least two major segments: Merchant Solutions and Financial Solutions. Merchant Solutions includes activities such as merchant acquiring, processing, and the Clover platform, while Financial Solutions covers services to financial institutions, including account processing and related offerings. The company has also announced a One Fiserv action plan, which it describes as prioritizing and enhancing client focus across strategic pillars that build on its strengths.
The One Fiserv plan, as outlined in company communications, focuses on:
- Operating with a client-first mindset to win new enterprise clients and grow average revenue per client.
- Building a small business operating platform through Clover.
- Creating differentiated platforms in finance and commerce, including embedded finance and stablecoin initiatives.
- Delivering operational excellence enabled by AI.
- Employing disciplined capital allocation for the long term.
Innovation, AI, and content management
Fiserv has announced products that highlight its use of AI and cloud technologies. For example, the company introduced Content Next™ from Fiserv, described as a next-generation, multi-tenant, cloud based content management and workflow solution developed in partnership with OpenText. Content Next is characterized as supporting enterprise content management administrators, bank and credit union employees, and end customers, with features such as embedded AI tools for search, content classification, document summarization, and automated processing of documents. It also offers self-service administration, customizable workspaces based on roles and processes, a centralized repository with governance features, and integration with Microsoft 365 and Google Workspace.
These initiatives illustrate how Fiserv positions itself at the intersection of financial services, technology, and data-driven operations, extending beyond core payments into content management and workflow optimization for financial institutions.
Capital markets and listing status
Fiserv’s common stock has been listed on the New York Stock Exchange under the ticker symbol FI. In an 8-K filing, the company disclosed that it notified the NYSE of its intention to voluntarily withdraw the listing of its common stock and certain senior notes from the NYSE and transfer the listings to The Nasdaq Stock Market LLC. The filing states that the common stock and the notes have been approved for listing on Nasdaq and will trade under the symbols FISV, FISV27, FISV30, FISV31, FISV31A, FISV28C, FISV32, and FISV36, respectively. A subsequent Form 25 filing confirms the removal of Fiserv’s common stock and specified senior notes from listing and registration on the NYSE under the voluntary withdrawal rule.
These filings indicate a change of listing venue rather than a cessation of trading, with the company continuing to access public capital markets through its common stock and multiple series of senior notes.
Role in small business and data insights
Fiserv publishes the Fiserv Small Business Index®, which it describes as a measure derived from point-of-sale transaction data, including card, cash, and check transactions across approximately 2 million U.S. small businesses. The index is benchmarked to 2019 and provides numeric measures of consumer spending and customer traffic, with data available by region, state, and business type. Many of the small businesses in the index use the Clover point-of-sale and business management platform.
Through this index, Fiserv highlights its access to and analysis of transaction data in the small business ecosystem, reinforcing its positioning in data processing and hosting and its connection to real-world commerce activity.
Digital assets, deposits, and funding solutions
In addition to its core payments and processing offerings, Fiserv has announced a definitive agreement to acquire StoneCastle Cash Management. StoneCastle is described as enabling a network of depository institutions, primarily community banks and credit unions, to access stable, cost-efficient deposit funding from thousands of businesses and enterprise customers holding cash balances. Fiserv states that this acquisition will help it become a technology-enabled source of institutional deposits and support financial institutions in integrating insured deposit products alongside account processing, digital banking, payments, and cash-management capabilities.
Fiserv also notes plans to leverage StoneCastle’s platform to help financial institutions retain funds associated with FIUSD stablecoin issuance, linking its stablecoin initiatives with deposit funding and balance sheet optimization for banks and credit unions.
Company scale and recognition
In its own materials, Fiserv refers to itself as the world’s largest Fintech and a global leader in payments and financial technology. The company cites recognition such as being named the #1 global financial technology provider on the International Data Corporation (IDC) FinTech Top 100 Rankings for multiple years. It also notes that it processes transactions for approximately 10,000 financial institution clients and six million merchant locations, handling 90 billion transactions annually, based on its partnership announcement with the Bank of North Dakota.
These statements, drawn from Fiserv’s own communications, underscore the company’s scale in the financial technology and payments infrastructure space.