Company Description
InnovAge Holding Corp. (Nasdaq: INNV) is a healthcare delivery company that focuses on managing the care of high-cost, frail, and predominantly dual-eligible seniors through the Program of All-inclusive Care for the Elderly (PACE). The company describes itself as a market leader in this area, with a mission of enabling older adults to age independently in their own homes for as long as safely possible. Its participant-centered care model is designed to improve the quality of care that seniors receive while reducing the over-utilization of high-cost care settings, such as hospitals and nursing homes.
According to the company’s disclosures, InnovAge operates a PACE healthcare model that it believes benefits all constituencies involved in senior care — participants, their families, providers, and government payors. Under its PACE contracts, the company assumes the risk that the cost of providing services may exceed its compensation, which makes cost management and clinical performance important to its operations. InnovAge manages its business as one reportable segment focused on PACE.
PACE-focused healthcare platform
InnovAge’s business centers on the PACE model, which is a comprehensive care approach for older adults who qualify for nursing home-level care but wish to remain in their homes and communities. The company’s model is described as patient- or person-centered, with coordinated services aimed at keeping participants safely at home for as long as possible. The company highlights that its care delivery approach is intended to address two major challenges in U.S. healthcare: rising costs and poor outcomes for high-need seniors.
As of various reporting dates in 2025, InnovAge reported serving thousands of participants across multiple PACE centers in several U.S. states. The company’s communications reference approximately 7,530 to 7,890 participants and 20 centers in six states, illustrating the scale of its operations within the PACE framework. InnovAge also notes that it is the nation’s largest provider of PACE based on participants served, reflecting its emphasis on this specific care model.
Participant-centered care and service scope
InnovAge describes its care model as designed to improve participants’ quality of care while limiting reliance on high-cost institutional settings. In its public materials, the company explains that PACE is structured to help seniors live independently at home while receiving the healthcare and support they need. Within this framework, PACE delivers coordinated medical, dental, therapy, and social services, along with transportation and in-home support, with an interdisciplinary care team working with each participant to create a personalized plan that promotes health, dignity, and quality of life.
InnovAge emphasizes that many of its participants are dual-eligible for Medicare and Medicaid, and that its model is oriented toward clinically frail and often underserved seniors. The company’s disclosures indicate that it works closely with government payors and that a limited number of government contracts are a key source of revenue, which also exposes the company to reimbursement and policy risks.
Geographic footprint and joint ventures
The company reports operating 20 PACE centers across six states, serving participants in multiple markets. One example highlighted in its news releases is the InnovAge Florida PACE center in Tampa, which the company describes as having one of the largest footprints in the nation among PACE centers, with capacity to serve approximately 1,300 seniors. InnovAge has also announced a joint venture involving its Tampa, Florida center with Tampa General Hospital, aimed at expanding community-based care options and improving access to PACE services for clinically frail and underserved seniors in the Tampa Bay area.
Through such arrangements, InnovAge seeks to align with organizations that share a focus on senior health and community-based care. The company’s communications describe these partnerships as a way to extend the benefits of the PACE model to more seniors while maintaining the goal of helping participants live safely and independently at home.
Corporate status and stock information
InnovAge Holding Corp. is a publicly traded company listed on the Nasdaq Global Select Market under the ticker symbol INNV. The company identifies itself as an emerging growth company in its SEC filings. Its common stock has a par value of $0.001 per share, and it files periodic reports, proxy statements, and current reports with the U.S. Securities and Exchange Commission (SEC), including Form 10-K annual reports, Form 10-Q quarterly reports, Form 8-K current reports, and a definitive proxy statement on Schedule 14A for its annual meeting of stockholders.
In its proxy materials, InnovAge outlines typical public company governance matters such as the election of directors, ratification of its independent registered public accounting firm, and information on executive and director compensation, related party transactions, and security ownership of certain beneficial owners and management.
Financial reporting and performance metrics
InnovAge regularly reports its financial results and operating metrics through press releases and Form 8-K filings. The company highlights measures such as total revenues, net income or net loss, and margins, as well as non-GAAP metrics including Center-level Contribution Margin and Adjusted EBITDA. It defines Center-level Contribution Margin as total revenues less external provider costs and cost of care (excluding depreciation and amortization), and uses this measure to assess performance at the center level and allocate resources.
Adjusted EBITDA is defined by the company as net income or loss adjusted for interest expense, other investment income, depreciation and amortization, income taxes, and certain non-recurring or exceptional items. InnovAge states that management uses these non-GAAP measures to evaluate core operating performance and trends, and that these metrics are also used in its annual budgeting and forecasting processes. The company notes that its definitions of non-GAAP measures may differ from those used by other companies.
Risk factors and regulatory environment
InnovAge’s public disclosures and forward-looking statements highlight several factors that can affect its performance. These include the viability of its growth strategy, the ability to find suitable geographies for new centers, attract and retain participants, and obtain necessary licenses. The company also points to macroeconomic challenges such as labor shortages, labor competition, inflation, and the effects of government budget decisions, including legislation affecting Medicaid funding.
Because InnovAge’s revenues depend on a limited number of government payors, the company notes that it faces risks from potential loss of contracts and from inspections, reviews, audits, and investigations under federal and state programs. It also acknowledges the risk that submissions to government payors, including risk adjustment information, could be found inaccurate or unsupportable, potentially leading to repayment obligations or penalties. In addition, InnovAge cites the importance of complying with Nasdaq’s continued listing requirements.
Corporate governance and shareholder engagement
InnovAge holds an annual meeting of stockholders, conducted virtually, where shareholders vote on director elections and other proposals such as the ratification of the independent auditor. The company provides proxy materials, including a definitive proxy statement and its Annual Report on Form 10-K, and offers multiple ways for stockholders to vote, including online, by phone, by mail, or during the virtual meeting. Its proxy statement includes commonly asked questions about the annual meeting process, voting eligibility, and how to access and review proxy materials electronically.
The company’s board of directors oversees governance matters, and the proxy statement details board composition, corporate governance practices, and committee structures. InnovAge also discloses information on executive officers, executive and director compensation, and certain relationships and related party transactions, as required by SEC rules.
Workforce and culture
InnovAge has reported earning recertification as a Great Place to Work®, based on employee survey feedback. In its communications, the company notes that a high percentage of employees report pride in working for an organization whose mission contributes to community well-being. The certification process evaluates multiple elements of employee experience, including perceptions of the organization’s impact, the meaning of their work, and their sense that their work makes a difference.
Company statements emphasize that its mission is rooted in care not only for participants but also for employees who serve them. InnovAge highlights its commitment to supporting and nurturing employees’ dedication to seniors and their families, positioning workplace culture as an important part of its ability to deliver coordinated care under the PACE model.
Investor communications and events
InnovAge engages with investors through earnings releases, conference calls, webcasts, and participation in healthcare conferences. The company announces the timing of its quarterly and annual financial results and hosts conference calls to review performance and guidance. It also participates in events such as the J.P. Morgan Healthcare Conference, where it presents to the investment community.
These communications often include financial guidance ranges for metrics such as census (participants served), total member months, total revenues, and Adjusted EBITDA. The company cautions that such guidance is subject to risks and uncertainties, and it directs investors to its risk factor disclosures in SEC filings for more detail. InnovAge also uses investor relations web resources to provide access to webcasts, replays, and financial documents.