Company Description
Gartner, Inc. (NYSE: IT) is a business and technology insights company that delivers actionable, objective research and analysis to organizations. According to its public communications, Gartner provides insights that help clients make smarter decisions and improve performance on their mission‑critical priorities. The company is classified in the Information sector within Data Processing, Hosting, and Related Services and its common stock is listed on the New York Stock Exchange under the ticker symbol IT.
Based on available information, Gartner’s activities center on providing independent research and analysis on information technology and related technology industries. Its research is delivered to clients in the form of reports, briefings and updates. Typical clients described in the data include chief information officers and other business executives who are involved in planning their organizations’ IT budgets and broader technology strategies.
Gartner states that it operates through multiple business segments. Earlier descriptions refer to Research, Conferences and Consulting as key segments, with the majority of revenue generated from the Research segment. More recent disclosures describe a segment structure that includes Business and Technology Insights ("Insights"), Conferences, Consulting and an Other category that includes Gartner Digital Markets. In a quarterly results release, the company noted that it renamed its former Research segment to Business and Technology Insights (or “Insights”) to reflect the nature of the value it provides to clients.
The Insights segment (formerly Research) focuses on delivering written and data‑driven content, briefings and related services that provide guidance on technology, business and functional topics. Conference segment disclosures highlight that Gartner runs large‑scale events such as Gartner IT Symposium/Xpo, Gartner Finance Symposium/Xpo and Gartner HR Symposium/Xpo. These events bring together executives such as CIOs, CFOs and CHROs to explore themes including AI, digital transformation, finance transformation, HR strategy and technology disruption. The Consulting segment provides advisory work that complements its research and conference content.
Gartner’s public materials emphasize its role in analyzing and forecasting IT spending and technology trends. For example, the company publishes forecasts of worldwide IT spending across categories such as data center systems, devices, software, IT services and communications services. It also releases annual lists of top strategic technology trends and commentary on emerging areas such as agentic AI, AI security platforms, domain‑specific language models and AI‑native development platforms. These outputs are positioned as tools for technology and business leaders to understand market opportunities, risks and adoption patterns.
The company highlights several specialized practices tailored to executive audiences, including Gartner for Finance Leaders, Gartner for HR Leaders and Gartner for High Tech Leaders and Providers. These practices combine business and technology insights to address role‑specific priorities, such as AI in finance, workforce strategy in the AI era and the implications of the AI vendor race for technology providers. Gartner also references interactive tools such as Gartner AI Use Case Insights, which allows clients to explore AI use cases and case studies across industries and business functions.
In its communications, Gartner describes itself as an indispensable partner to C‑level executives and technology providers as they implement AI strategies. It notes that clients across the C‑suite use its proprietary AskGartner AI tool to determine how to leverage AI in their businesses. The company cites a network of more than 2,500 business and technology experts, thousands of written insights and a large library of AI use cases and case studies as part of the foundation for its advisory work.
Gartner’s financial disclosures and SEC filings show that it uses a mix of GAAP and non‑GAAP metrics to describe performance, including Adjusted EBITDA, Adjusted EPS and free cash flow, along with foreign‑currency‑neutral measures. The company has also reported share repurchase authorizations approved by its Board of Directors and has completed public offerings of senior unsecured notes, using proceeds in part to repay borrowings under a revolving credit facility and for general corporate purposes. These capital allocation and financing activities are described in detail in its Form 8‑K filings.
According to its earnings releases, Gartner’s segment reporting highlights contributions from Insights, Conferences, Consulting and Other (which includes Gartner Digital Markets). The company explains that Digital Markets is treated as an operating segment but does not meet the criteria of a reportable segment, and its results are included in the Other category where segment information is provided. Gartner also discusses contract value metrics for areas such as Global Technology Sales and Global Business Sales, which are used to track the value of ongoing client relationships.
Across its public communications, Gartner consistently characterizes its mission as delivering objective, data‑driven insights that help organizations navigate technology change, especially in areas related to artificial intelligence, digital transformation, cybersecurity and the future of work. Its conferences, research publications, advisory services and interactive tools are presented as integrated ways for clients to access those insights and apply them to their own strategic and operational decisions.
Business segments and activities
- Business and Technology Insights ("Insights"): Formerly known as the Research segment, this area provides written insights, data, and related content that help clients address technology and business priorities. It is identified in company disclosures as a major contributor to revenue and gross contribution.
- Conferences: Gartner organizes events such as Gartner IT Symposium/Xpo, Gartner Finance Symposium/Xpo and Gartner HR Symposium/Xpo. These conferences focus on topics including AI, IT strategy, finance transformation, HR in the AI era and broader technology disruption.
- Consulting: Consulting services are mentioned as a distinct segment that works alongside research and conferences. They provide more tailored advisory engagements based on Gartner’s analytical frameworks and market insights.
- Other (including Gartner Digital Markets): Gartner has disclosed that Gartner Digital Markets is an operating segment whose results are reported within the Other category. Digital Markets was previously included in the Insights segment before being reclassified in segment reporting.
Capital markets and regulatory profile
Gartner’s common stock, with a par value of $0.0005 per share, trades on the New York Stock Exchange under the symbol IT, as disclosed in multiple Form 8‑K filings. The company has issued senior notes under an automatic shelf registration statement on Form S‑3, including 4.950% Senior Notes due 2031 and 5.600% Senior Notes due 2035. These notes are governed by an indenture and supplemental indentures with a corporate trustee and are described as senior unsecured obligations of Gartner.
The indenture governing the notes includes covenants that limit Gartner’s ability to create liens, engage in sale and leaseback transactions and merge or consolidate with other entities, subject to exceptions and qualifications. Events of default provisions allow for acceleration of the notes in certain circumstances. Gartner has stated that it intends to use proceeds from the notes offerings to repay borrowings under its revolving credit facility, pay related fees and expenses and use any remaining amounts for general corporate purposes, which may include repurchases of its common stock.
In separate Form 8‑K filings, Gartner has disclosed share repurchase authorizations approved by its Board of Directors. These authorizations permit the company to repurchase shares through methods such as open market purchases, trading plans, accelerated stock repurchases and private transactions, subject to market conditions and legal requirements. Gartner notes that it is not obligated to repurchase any particular amount of common stock and that repurchases may be suspended at its discretion.
Role in the technology and AI landscape
Gartner’s press releases describe it as a business and technology insights company that analyzes trends such as worldwide IT spending, the evolution of AI infrastructure and devices, and the dynamics of the AI vendor race. Its analysts publish forecasts and identify strategic technology trends, including AI supercomputing platforms, multiagent systems, domain‑specific language models, AI security platforms, AI‑native development platforms, confidential computing, physical AI, preemptive cybersecurity, digital provenance and geopatriation.
The company also comments on the state of specific AI markets, such as agentic AI, and discusses themes like market consolidation, adoption gaps and the implications for technology providers and investors. These analyses are presented in research reports, special reports and related commentary that are made available to Gartner clients and, in some cases, summarized in public press releases.
Use of non‑GAAP metrics and financial communication
In its earnings releases, Gartner explains several non‑GAAP financial measures, including Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Net Income, Adjusted EPS and free cash flow. The company provides definitions of these metrics and reconciliations to the most directly comparable GAAP measures. It notes that these non‑GAAP measures are intended to help users understand its recurring operations by excluding items such as stock‑based compensation, amortization of acquired intangibles, acquisition and integration charges, certain non‑recurring items and, where applicable, gains on event cancellation insurance claims and goodwill impairment.
Gartner also provides foreign‑currency‑neutral metrics for contract values, revenues and certain expenses, describing these as a way to eliminate the effects of exchange rate fluctuations and present underlying trends. Its earnings communications are accompanied by webcasts and earnings supplements, which are made available through its investor relations website.