Company Description
Lightspeed Commerce Inc. (NYSE: LSPD, TSX: LSPD) is a POS and payments platform that provides an omnichannel commerce-enabling software-as-a-service (SaaS) solution for retail, golf, and hospitality businesses. The company focuses on helping merchants manage in-person and online sales, embedded payments, inventory, reporting, staff and supplier management, and financial services within a unified environment. According to company disclosures, Lightspeed powers businesses in over 100 countries and positions itself as a partner for ambitious retail, golf and hospitality entrepreneurs.
Founded in 2005 in Montréal, Canada, Lightspeed is dual-listed on the New York Stock Exchange and the Toronto Stock Exchange under the symbol LSPD. The company reports that it has teams across North America, Europe, and Asia Pacific, reflecting an international operational footprint. Its platform is designed to help merchants run more efficiently across all channels and locations, with an emphasis on delivering customer experiences and supporting business growth.
Business model and core platform
Lightspeed Commerce Inc. provides an omnichannel commerce-enabling SaaS platform. As described in its public materials, the company brings together:
- Point of sale (POS) systems for retail, hospitality, and golf merchants
- Ecommerce capabilities for merchants that sell online
- Embedded payments integrated into its POS and commerce workflows
- Inventory and product management tools
- Reporting and analytics features
- Staff and supplier management tools
- Certain financial services, including merchant financing through Lightspeed Capital in selected markets
- An exclusive wholesale retail network that connects brands and retailers
The company states that its software platform provides customers with the functionality they need to engage with consumers, manage operations, accept payments, and grow their businesses. It sells its platform through a direct sales force in the United States, Canada, the United Kingdom, Australia, and other countries, and has indicated that it derives a majority of its revenue from the United States.
Retail, hospitality, and golf focus
Lightspeed describes itself as a unified omnichannel platform for retail, golf, and hospitality businesses. Across these sectors, the company emphasizes tools that help merchants operate across multiple locations and channels. In retail, Lightspeed offers Lightspeed Retail and related ecommerce and payments capabilities. In hospitality, it offers Lightspeed Restaurant and associated tools designed for restaurants and other foodservice operators. In golf, it offers a platform that includes business intelligence dashboards tailored to golf clubs.
The company highlights that it supports businesses "at the heart of communities" and aims to help them accelerate growth, deliver customer experiences, and run smarter across all channels and locations. Its disclosures also reference a wholesale retail network that connects brands and retailers, as well as a B2B commerce platform under the NuORDER by Lightspeed brand.
AI and data-driven capabilities
Lightspeed has publicly announced a growing focus on artificial intelligence (AI) and data-driven tools layered into its platform. In its communications, the company describes Lightspeed AI as an "intelligence layer" that introduces conversational assistants within Lightspeed Retail and Lightspeed Restaurant. These assistants allow merchants to ask natural-language questions about their business and receive contextual insights without navigating complex dashboards.
According to the company, Lightspeed AI is intended to help merchants:
- Ask questions in natural language and receive instant responses based on their data
- Generate explanations and recommendations rather than raw numbers alone
- Refine insights through follow-up questions
- Access assortment and financial insights inside NuORDER for wholesale buying teams
Lightspeed has also highlighted AI-powered tools such as AI Showroom for retailers that want a modern online presence without a full ecommerce store, a generative AI web builder for ecommerce merchants, and AI-generated product descriptions to streamline online merchandising. These initiatives indicate that AI is integrated into both retail and wholesale workflows.
Wholesale and NuORDER by Lightspeed
Lightspeed Wholesale, operating under the NuORDER by Lightspeed brand, is described as a B2B commerce platform powering wholesale buying and selling. The company reports that NuORDER offers commerce solutions that streamline how brands sell their products and provide retailers with insights for better buying and assortment planning decisions. Public information notes that more than 4,000 brands and more than 100,000 vetted retailers use NuORDER.
Lightspeed acquired NuORDER in 2021 and has since developed a Marketplace experience within NuORDER and integrated it with Lightspeed POS. Marketplace is described as a centralized, multi-brand shopping and ordering experience that enables retailers to browse, compare, and purchase products across brands in one place, with direct POS integration for Lightspeed retailers. The company positions Marketplace as a way to connect wholesale commerce and ordering directly to retail inventory planning and operations, with data-informed workflows for both brands and retailers.
Product innovation across segments
Company communications detail a range of product innovations across retail, hospitality, and golf. In retail, Lightspeed has introduced tools such as:
- AI Showroom for a lightweight online presence
- A generative AI web builder for ecommerce site creation
- AI-generated product descriptions for online merchandising
- NuORDER Marketplace for centralized wholesale ordering
In hospitality, Lightspeed has launched features including:
- Lightspeed Tempo, a pacing intelligence built into Lightspeed Restaurant that uses real-time dining flow data to guide service pacing
- A Hospitality Integration Hub with access to more than 200 third-party applications
- Benchmarks & Trends enhancements that highlight best and worst days relative to the market
- Timed Menus for automated menu changes based on time of day or other criteria
- Google Sync with Order Anywhere to synchronize business information with Google Business Profiles
For golf, Lightspeed has described a business intelligence tool with dashboards tailored to golf merchants, enabling clubs to view key reports and navigate analytics within their golf administration environment.
Geographic reach and customer base
Lightspeed states that it powers businesses in over 100 countries and that its growth engines include retail in North America and hospitality in Europe. The company reports customer locations across retail and hospitality, as well as golf, and emphasizes that its wholesale network connects thousands of brands with a large base of vetted retailers. NuORDER by Lightspeed is described as supporting wholesale operations for brands and retailers around the world.
The company has also highlighted partnerships and customer wins across various regions, including retail customers in North America, hospitality customers in Europe, and golf clubs. In wholesale, NuORDER by Lightspeed has publicly announced partnerships with brands and retailers, including an extended relationship with Nordstrom focused on data-driven wholesale strategies.
Regulatory filings and reporting
As a foreign private issuer listed in the United States, Lightspeed Commerce Inc. files reports on Form 40-F and Form 6-K with the U.S. Securities and Exchange Commission. Recent Form 6-K filings have included interim financial statements, management's discussion and analysis, conference call announcements, and information on strategic appointments and voting results from shareholder meetings. These filings provide investors with updates on financial performance, outlook, governance, and other material information.
Recognition and corporate initiatives
Lightspeed has been recognized in Deloitte's Technology Fast 50 program in Canada, including an Enterprise—Industry Leaders award for revenue growth over a multi-year period. The company has also referenced sustainability and corporate responsibility initiatives, such as publishing an annual Sustainability Report and participating in programs like Carbon Friendly Dining.
FAQs about Lightspeed Commerce Inc. (LSPD)
- What does Lightspeed Commerce Inc. do?
Lightspeed Commerce Inc. offers an omnichannel POS and payments platform delivered as SaaS. Its platform brings together point of sale, ecommerce, embedded payments, inventory, reporting, staff and supplier management, financial services, and a wholesale retail network to help retail, golf, and hospitality businesses manage operations and sales. - When was Lightspeed Commerce Inc. founded?
According to company disclosures, Lightspeed was founded in 2005 in Montréal, Canada. - Where is Lightspeed Commerce Inc. headquartered?
Lightspeed states that it is based in Montréal, Québec, Canada, with teams across North America, Europe, and Asia Pacific. - On which exchanges does LSPD trade?
Lightspeed Commerce Inc. is dual-listed on the New York Stock Exchange and the Toronto Stock Exchange under the ticker symbol LSPD. - What industries does Lightspeed focus on?
The company describes itself as a unified omnichannel platform for retail, golf, and hospitality businesses, with products such as Lightspeed Retail, Lightspeed Restaurant, and golf-focused tools. - What is Lightspeed AI?
Lightspeed AI is described as an AI-powered intelligence layer integrated across the Lightspeed platform. It introduces conversational assistants within Lightspeed Retail, Lightspeed Restaurant, and NuORDER to help merchants ask questions in natural language and receive contextual, data-driven insights. - What is NuORDER by Lightspeed?
NuORDER by Lightspeed is a B2B commerce platform for wholesale buying and selling. It is used by brands and retailers to streamline wholesale operations, manage product data, and support assortment planning. Lightspeed acquired NuORDER in 2021 and has integrated it into its broader wholesale and marketplace offerings. - How does Lightspeed support wholesale commerce?
Through Lightspeed Wholesale and NuORDER by Lightspeed, the company offers a marketplace and platform where brands can showcase products and retailers can browse, compare, and order across multiple brands. This is integrated with Lightspeed POS for retailers using its retail platform. - What types of businesses use Lightspeed?
Company materials reference independent retailers, hospitality operators such as restaurants, and golf clubs, as well as brands and retailers that participate in its wholesale and marketplace ecosystem. - Where can investors find Lightspeed's financial information?
Investors can review Lightspeed's financial statements, MD&A, and other disclosures in its Form 6-K and Form 40-F filings with securities regulators, as well as in materials referenced in those filings.