Company Description
Quad/Graphics, Inc. (NYSE: QUAD), commonly referred to as Quad, describes itself as a marketing experience (MX) company that helps brands make direct consumer connections across household, in-store and online environments. While historically associated with commercial printing, Quad positions its business around an integrated MX Solutions Suite that combines marketing and print services to support clients across the full marketing journey.
According to company disclosures, Quad’s MX Solutions Suite brings together creative, production and media solutions across online and offline channels. These services are supported by technology and data-driven intelligence, which the company states are used to simplify the complexities of omnichannel marketing and remove friction wherever it occurs along the marketing journey. Quad emphasizes tailoring its flexible and scalable solutions to each client’s objectives with a focus on cost efficiencies, speed-to-market, marketing effectiveness and value on client investments.
Business focus and market role
Quad reports that it serves approximately 2,100 clients, including industry-leading blue-chip companies that operate in multiple industry verticals. The company highlights particular focus areas in commerce (retail, consumer packaged goods and direct-to-consumer), financial services and health. These relationships span both business-to-business and business-to-consumer contexts, reflecting Quad’s role in supporting marketing programs for large, established brands.
Quad is also described in company materials as one of the largest commercial printers in North America, as reported by Printing Impressions. This print platform sits alongside its media and creative capabilities, including its full-service media agency Rise and creative agency Betty. Quad notes that it is ranked among the largest agency companies in the U.S. by Ad Age, supported by these agency operations.
Integrated marketing and print capabilities
The company characterizes its model as integrating creative development, media planning and buying, production and print into a connected offering. Quad states that this integration is intended to streamline marketing execution, connect physical and digital touchpoints, and support omnichannel campaigns that reach consumers at home, in-store and online. Within this framework, Quad’s print operations remain a significant component, and the firm continues to operate in the commercial printing segment while expanding its marketing services.
Quad also highlights data and audience intelligence as a core element of its MX positioning. The company references a proprietary household-level data stack and an internal Audience Builder platform designed to create targeted audience segments and enhance campaign performance. According to company statements, this data environment is used to inform media, creative and production decisions across channels.
Geographic presence and workforce
Quad reports that it employs approximately 11,000 people in 11 countries. Its operations include U.S. activities and international locations, with the company noting that it has divested certain European operations in the past. While detailed country-by-country information is not provided in the supplied materials, Quad presents itself as serving clients with both domestic and international needs.
The company’s stock, Class A Common Stock under the symbol QUAD, is listed on the New York Stock Exchange, as reflected in its SEC filings. Quad is incorporated in Wisconsin and maintains its principal executive offices in Sussex, Wisconsin, according to those filings.
Data, AI and audience solutions
Quad describes a significant emphasis on data-driven marketing. Its proprietary Audience Builder platform is presented as a tool that uses a data stack touching a large portion of U.S. households and adults. The company states that this platform helps identify consumers more likely to engage with advertiser messaging, support audience transparency, and improve marketing mix measurement and incrementality.
Recent company communications highlight the addition of natural language AI capabilities to Audience Builder, powered by Snowflake’s Cortex AI platform. Quad explains that this feature allows users to create and refine audience segments using conversational prompts rather than complex technical queries. The company positions this as a way to make audience creation easier, faster and more precise, while relying on household-level data that it characterizes as more stable than certain digital identifiers.
In-store and omnichannel retail focus
Quad points to its work in retail and commerce, including efforts to connect in-store, at-home and online experiences. The company references its In-Store Connect retail media network, which it describes as focused on mid-market grocers and consumer packaged goods brands. According to Quad, campaigns using this network have demonstrated increased brand awareness and product sales, particularly when promotional offers are included.
The company also cites research conducted with The Harris Poll on consumer attitudes toward in-person shopping and catalogs. Quad uses these findings to underscore the ongoing importance it places on physical retail experiences and printed catalogs as part of a broader omnichannel marketing mix.
Agency and creative capabilities
Within its MX framework, Quad highlights two key agency brands:
- Rise – described as a full-service media agency that supports media strategy, planning and execution.
- Betty – described as a creative agency that offers strategy, creative, design and content studios, including brand design through its Favorite Child offering.
Company news indicates that Betty has been selected as creative agency of record by brands such as Gorilla Glue, and that Quad has been chosen as agency of record by Scandinavian Designs, a retailer of modern home furnishings. In these relationships, Quad emphasizes integrated creative, media and print execution, as well as use of its data capabilities.
Health care subsidiary
Quad also owns QuadMed, LLC, described as a health care experience company specializing in employer-sponsored health solutions. QuadMed partners with employers to provide access to primary care, occupational health and related services through employer-sponsored health centers and virtual care offerings. While QuadMed operates as a subsidiary with its own focus on health care delivery, it is presented as part of the broader Quad corporate family.
Client sectors and examples
Across its MX and print activities, Quad notes that it serves clients in sectors such as retail, consumer packaged goods, direct-to-consumer, financial services and health. Company communications reference work with brands including Gorilla Glue, Scandinavian Designs and Utz Brands through its agencies and QuadMed subsidiary. These examples illustrate how Quad positions itself as a partner for brands seeking integrated marketing or health-related employer solutions.
Investor and regulatory context
Quad regularly files reports with the U.S. Securities and Exchange Commission under its NYSE listing. Recent Form 8-K filings indicate that the company uses these reports to announce quarterly financial results and other material events. The company also communicates guidance ranges and capital allocation decisions, including dividends and share repurchases, through its public releases.
FAQs about Quad/Graphics, Inc. (Quad)
- What does Quad/Graphics, Inc. do?
Quad describes itself as a marketing experience (MX) company that helps brands make direct consumer connections from household to in-store to online. It does this through its MX Solutions Suite, which integrates creative, production and media solutions with print and data-driven intelligence. - Is Quad still involved in commercial printing?
Yes. Quad states that it is one of the largest commercial printers in North America, according to Printing Impressions, and continues to operate a significant print platform alongside its marketing and media services. - On which exchange is QUAD stock listed?
Quad’s Class A Common Stock, trading under the symbol QUAD, is listed on the New York Stock Exchange, as noted in its SEC filings. - What industries does Quad focus on serving?
Quad reports that it serves approximately 2,100 clients, including blue-chip companies in commerce (retail, consumer packaged goods and direct-to-consumer), financial services and health, among other industry verticals. - How does Quad use data and AI in its business?
The company highlights a proprietary household-level data stack and its Audience Builder platform, which are used to create targeted audience segments and inform omnichannel campaigns. Quad has added natural language AI capabilities to Audience Builder using Snowflake’s Cortex AI to make audience creation faster and more accessible. - What are Rise and Betty in relation to Quad?
Rise is described as Quad’s full-service media agency, and Betty is its creative agency offering strategy, creative, design and content services. Together, they support Quad’s position as one of the largest agency companies in the U.S. by Ad Age rankings. - Where is Quad headquartered?
Quad is incorporated in Wisconsin and lists its principal executive offices in Sussex, Wisconsin, in its SEC filings. - What is QuadMed and how is it related to Quad?
QuadMed, LLC is a subsidiary of Quad/Graphics, Inc. that focuses on employer-sponsored health solutions. It partners with employers to provide primary care, occupational health and related services through health centers and virtual care. - How large is Quad’s workforce and geographic footprint?
Quad states that it employs approximately 11,000 people in 11 countries. It serves clients in the United States and internationally, and has noted past divestitures of certain European operations. - What differentiates Quad’s marketing experience offering?
According to the company, Quad’s MX model combines creative, media, production, print and data into a connected offering designed to simplify omnichannel marketing, reduce friction along the marketing journey and align with each client’s objectives.