Company Description
Riskified Ltd. (NYSE: RSKD) is a software company in the information sector that focuses on ecommerce fraud prevention and risk intelligence. According to company disclosures and recent press releases, Riskified operates an AI-powered ecommerce risk management platform that helps online merchants fight fraud and policy abuse, protect against chargebacks, and improve customer retention. Many large brands and publicly traded companies selling online rely on this platform to make real-time decisions on whether to approve or decline transactions and customer claims.
The company’s platform analyzes the individual behind each interaction to provide real-time decisions and identity-based insights. Riskified explains that it reviews ecommerce orders flowing through merchants’ websites and generates revenue based on the portion of gross merchandise volume (GMV) it approves, multiplied by a risk-adjusted fee. GMV, as defined in its filings, is the gross total dollar value of orders reviewed through its platform, including orders that are not approved. This ties the company’s business model directly to the scale and success of its merchants’ online sales.
Riskified is classified in the Software Publishers industry and operates in the broader information and technology ecosystem around digital commerce. Public disclosures describe a platform developed and managed by a large team of ecommerce risk analysts, data scientists, and researchers. This team builds and refines AI models that evaluate behavioral and statistical patterns to distinguish legitimate customers from fraudsters and policy abusers. By doing so, Riskified aims to help merchants approve more good orders, reduce false declines, and manage fraud-related costs.
Business model and core offerings
Based on company statements, Riskified’s business centers on an AI-powered fraud and risk intelligence platform for ecommerce. The platform is used by merchants across multiple verticals, including categories such as payments and money transfer, tickets and travel, electronics, fashion and luxury goods, general retail, and food. The company notes that its merchants include well-known ecommerce brands and that its technology is applied at scale across a global merchant network.
Riskified’s filings state that revenue is generated by granting merchants access to its ecommerce risk management platform and by reviewing and approving ecommerce transactions for legitimacy. The company emphasizes guaranteed protection against chargebacks for many of its customers, which means it assumes liability for certain fraudulent transactions under specific arrangements. This approach ties platform performance directly to merchant outcomes and aligns incentives around accurate fraud detection and approval decisions.
In addition to core transaction fraud prevention, Riskified has expanded into policy abuse and returns risk. Its Policy Protect product addresses abusive refund and return behavior that can erode merchant profitability and harm customer experience. Within Policy Protect, the company has introduced a feature called Dynamic Returns, which uses AI-powered return decisions that adapt in real time based on customer eligibility and risk. According to Riskified, this allows merchants to tailor refund and exchange options to individual shoppers rather than applying uniform, restrictive policies.
AI and risk intelligence capabilities
Riskified describes its platform as an AI-powered fraud and risk intelligence system that evaluates customer behavior, identity history, and network-level signals across a broad merchant base. The platform analyzes each interaction to produce real-time decisions and identity-based insights. Public communications highlight the use of proprietary data science models that flag suspicious patterns and behavioral indicators, particularly in areas such as refund and return claims.
In its commentary on policy abuse, Riskified notes that it has analyzed over a million refund claims to understand patterns such as “Item Not Received” and “Missing Items” claims, early-claim behavior, and high-value order risks. These analyses inform the models that power features like Dynamic Returns. The company also references tools and dashboards, such as AI Agent Intelligence views in its Control Center, which allow merchants to monitor ecommerce orders originating from AI shopping agents and other emerging channels.
Verticals and use cases
According to Riskified’s disclosures, its merchants operate in a variety of verticals, including Payments and Money Transfer, Tickets and Live Events, Fashion, Electronics, General Retail, and Food. The company has highlighted particular momentum in categories such as Money Transfer and Payments and Tickets and Live Events, where it has won new merchants and expanded relationships with existing customers. These verticals often involve high transaction volumes and complex fraud patterns, making accurate risk assessment critical.
Riskified’s solutions are applied across the customer journey, with a focus on key decision points such as checkout, refunds, and returns. The company emphasizes the importance of balancing fraud prevention with customer experience, noting survey data from its Ascend summit showing that merchants see reducing friction for good customers without increasing fraud risk as a major challenge. Its products, including Adaptive Checkout, Policy Protect, and Dispute Resolve, are positioned to help merchants manage this balance.
Agentic commerce and AI shopping agents
Recent company communications describe Riskified’s work in the emerging area of agentic commerce, where AI shopping agents and large language models (LLMs) assist consumers in researching products, comparing prices, and in some cases completing purchases. Riskified has reported survey findings that a significant share of shoppers already use AI tools in their shopping journeys, and that many are comfortable with AI agents making purchases on their behalf.
Riskified notes that this shift introduces new risk and liability questions for merchants, particularly when disputes arise from AI-initiated transactions. To address these challenges, the company has launched tools such as AI Agent Approve, an MCP server package on AWS Marketplace that allows merchants and LLM providers to communicate with the Riskified platform APIs, and AI Agent Policy Builder, which helps merchants configure and enforce policies around agentic abuse, including programmatic returns abuse, reseller arbitrage, and promotional abuse.
Through a partnership with HUMAN Security, Riskified combines its ecommerce risk management expertise with HUMAN’s visibility and governance capabilities for AI agents. This collaboration is intended to provide merchants with a unified trust framework across both human and AI-driven interactions, applying consistent fraud and policy abuse controls regardless of how a transaction is initiated.
Events, community, and ecosystem
Riskified organizes and hosts Ascend, which it describes as a premier summit for ecommerce risk management. Ascend brings together merchants, industry experts, and technology leaders to discuss fraud prevention, policy abuse, and growth strategies in digital commerce. The event features keynotes, panel discussions, and interactive sessions on topics such as explainable AI in fraud decisioning, checkout optimization, and policy management.
The company has expanded Ascend into a global event series, with gatherings in regions including North America, Europe, Australia, China, and Japan. Riskified reports that attendance and represented merchant ecommerce volume at Ascend have grown significantly over time, reflecting broad interest in fraud prevention and risk intelligence. The summit also serves as a venue for sharing survey insights and case studies demonstrating how merchants use AI-driven risk tools to influence revenue and customer experience.
Capital allocation and corporate structure
Riskified is listed on the New York Stock Exchange under the symbol RSKD and files reports with the U.S. Securities and Exchange Commission as a foreign private issuer on Form 20-F and Form 6-K. The company has disclosed multiple share repurchase authorizations, including a Board-approved program to repurchase up to a specified dollar amount of its Class A ordinary shares, subject to Israeli regulatory procedures. It has also reported completed repurchases of millions of ordinary shares under these authorizations.
In a Form 6-K dated November 24, 2025, Riskified reported entering into a privately negotiated share repurchase agreement with funds affiliated with Pitango Venture Capital to repurchase 3,000,000 Class A ordinary shares. The transaction was approved by the company’s Audit Committee and Board of Directors and funded from existing repurchase authorizations. These activities reflect a capital allocation approach that includes returning capital to shareholders through buybacks.
Riskified’s SEC filings also reference its status under Israeli corporate law, including the use of the term “distribution” for share repurchases and the requirement for creditor objection periods in connection with certain distributions. The company holds annual general meetings of shareholders in Tel Aviv, Israel, and furnishes related proxy materials and compensation policies for executive officers and directors as exhibits to its Form 6-K reports.
Riskified’s role in ecommerce and fraud management
Across its public communications, Riskified positions fraud and risk management as a strategic driver of ecommerce performance rather than a purely operational function. Survey data shared by the company indicates that merchants see false declines, returns abuse, and friction at checkout as significant sources of lost revenue and customer dissatisfaction. Riskified’s platform is designed to address these issues by combining AI models, network-level intelligence, and identity-based insights to make more accurate decisions.
By offering guaranteed chargeback protection in many cases and tools for managing policy abuse, Riskified aligns its incentives with those of merchants seeking to grow online sales while controlling fraud-related losses. Its focus on emerging trends such as agentic commerce, AI shopping agents, and global event series like Ascend underscores its role in shaping conversations around the future of digital commerce risk.