Company Description
Shopify Inc. Class A subordinate voting shares (SHOP) represent ownership in Shopify, a global commerce and software company that provides essential internet infrastructure for commerce. According to the company’s own descriptions in its press releases, Shopify offers a platform and services that help merchants start, scale, market, and run a retail business of any size, supporting sales online, in store, and across multiple channels.
Shopify states that it powers millions of businesses in more than 175 countries. Its tools are described as being engineered for speed, customization, reliability, and security, with the goal of delivering a better shopping experience for consumers whether they buy online, in physical retail locations, or in other environments in between. Brands mentioned by the company as using Shopify include Aldo, BarkBox, BevMo, ButcherBox, Carrier, David's Bridal, JB Hi-Fi, Mejuri, Meta, On Running, SKIMS, Supreme, Vuori, and others.
Business model and segments
Shopify’s business model centers on providing commerce infrastructure and related services to merchants. The firm reports two main revenue streams in its financial statements and press releases: subscription solutions and merchant solutions. Subscription solutions relate to recurring subscription plans that give merchants access to the Shopify platform. Merchant solutions relate to services that support transactions and other activities on top of those subscriptions.
In its quarterly results, Shopify discloses revenue from subscription solutions and merchant solutions separately, along with metrics such as Gross Merchandise Volume (GMV) and Monthly Recurring Revenue (MRR). GMV is defined in the company’s disclosures as the total dollar value of orders facilitated through the Shopify platform, including certain apps and channels where revenue-sharing arrangements are in place, net of refunds and inclusive of shipping and handling, duty, and value-added taxes. MRR is described as the aggregate value of subscription plans in effect on the last day of the period, used as a directional indicator of subscription revenue.
Scale and merchant activity
Shopify’s press releases highlight the scale of commerce activity that flows through its platform. For example, for the Black Friday–Cyber Monday period in 2025, the company reported that merchants using Shopify achieved approximately $14.6 billion in global sales based on GMV, with more than 81 million customers buying from brands powered by Shopify over that weekend. The company also noted that tens of thousands of entrepreneurs made their first sale on Shopify during that period and that many merchants experienced their highest-selling day ever on the platform.
Shopify emphasizes that its infrastructure is built to handle very high volumes of traffic and transactions, citing trillions of edge requests, large volumes of database queries, and high peaks in requests per minute during major shopping events. These operational disclosures are presented by the company as evidence of the platform’s ability to support merchants during peak retail periods.
Global commerce focus
Across multiple press releases, Shopify describes itself as a leading global commerce company and a founder-led commerce company. The company states that it serves entrepreneurs and businesses ranging from first-time founders to large global brands, and that it aims to make commerce better for everyone by simplifying complexity so merchants can focus on their customers. Shopify also notes that it supports merchants across regions including North America, Europe, and Asia Pacific, and that it tracks cross-border orders and localized experiences for buyers.
Shopify’s disclosures indicate that its platform supports both online and offline sales and that it aims to provide a consistent experience across channels. The company also highlights the Shop App as a way for customers to track packages and interact with brands, with hundreds of millions of packages tracked during major shopping periods according to its Black Friday–Cyber Monday data.
Stock listings and share information
Shopify Inc. is a Canadian company with Class A subordinate voting shares that trade under the ticker symbol SHOP. The shares are listed on the Toronto Stock Exchange (TSX). In a 2025 press release, Shopify announced that it would transfer its U.S. stock exchange listing from the New York Stock Exchange to the Nasdaq Global Select Market, while keeping the same ticker symbol SHOP. The company stated that its TSX listing would not be affected and that the Class A subordinate voting shares would continue to trade under SHOP on both Nasdaq and TSX.
Regulatory filings with the U.S. Securities and Exchange Commission (SEC) identify Shopify Inc. as a Canadian issuer with a Commission File Number of 001-37400. The company files reports such as Form 10-Q for quarterly results and Form 8-K to disclose material events, including financial results announcements and certain leadership changes.
Financial reporting and key metrics
In its quarterly financial press releases, Shopify reports metrics such as revenue, gross profit, operating income, free cash flow, GMV, and MRR. The company also provides non-GAAP measures including free cash flow and free cash flow margin, and reconciles these to GAAP figures in its filings. Management commentary in these releases emphasizes a focus on both growth and profitability, referring to multiple consecutive quarters of double-digit free cash flow margins and GMV growth above 20%.
Shopify’s disclosures also discuss constant currency analysis for GMV, revenue, gross profit, and operating income, explaining that this is intended to help investors understand performance without the impact of foreign exchange fluctuations. The company presents these constant currency figures as supplements to its GAAP financial statements.
Corporate governance and leadership updates
Shopify provides information about its governance and leadership through news releases and SEC filings. For example, the company reports the results of its annual meeting of shareholders, including the election of directors, appointment of auditors, and advisory votes on executive compensation. It also uses Form 8-K to disclose changes in senior leadership, such as the departure of a Chief Operating Officer and the appointment of a new COO, and notes that it is a founder-led commerce company.
These governance disclosures are part of Shopify’s regulatory obligations and provide investors with information about board composition, voting outcomes, and key executive roles.
Position within the software and information sector
Within the broader information sector and the software publishers industry, Shopify describes itself as providing essential internet infrastructure for commerce. Rather than focusing on a single retail category, the company’s platform is used by a wide variety of merchants, from small entrepreneurs to established brands in areas such as apparel, cosmetics, consumer goods, and more, as reflected in the examples of brands cited in its press releases.
Because Shopify’s business is tied to merchant activity on its platform, metrics like GMV, MRR, and free cash flow are central to how the company presents its performance. Its regular communication through earnings releases, SEC filings, and event-specific updates (such as Black Friday–Cyber Monday results) gives investors and merchants insight into how the platform is being used and how the business is evolving over time.