STOCK TITAN

American Well raises 2026 revenue outlook to $204M–$206M

Amwell raised its 2026 revenue and adjusted EBITDA outlook and reiterated its objective for positive operating cash flow in Q4.

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Sentiment and the balance of points

Rhea-AI Sentiment reads the wording of the document, how positive or negative its language is on a 1 to 5 scale. The balance of points shown with the takes weighs what the document actually discloses, so the two can disagree, for example when a trial that missed its main goal is described in upbeat language.

Form Type
8-K

Rhea-AI Filing Summary

American Well Corp reported third-quarter 2026 revenue of $48.991 million, compared with $56.286 million in the year-earlier quarter. Subscription revenue was $23.9 million and Amwell Medical Group visit revenue was $23.7 million; gross margin was 53%, and platform visits totaled 0.8 million. Net loss was $10.958 million versus $31.911 million, while adjusted EBITDA loss was $3.598 million versus $12.669 million. Both losses were greater than in Q2 2026: net loss was $9.625 million and adjusted EBITDA loss was $1.150 million.

Amwell raised 2026 revenue guidance to $204 million-$206 million from $200 million-$205 million and adjusted EBITDA guidance to ($8) million-($7) million from ($9) million-($7) million; AMG visit guidance remains 1.32 million-1.37 million. Q4 guidance is revenue of $48 million-$50 million and adjusted EBITDA of $0-$1 million. The company reiterated its objective to achieve positive cash flow from operations in Q4. For the nine months ended September 30, 2026, operating cash use was $1.934 million, compared with $48.598 million in the 2025 period.

2 points · 0 major

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How the balance works

Positive

  • Moderate pointNet loss narrowed to $10.958 million from $31.911 million year over year.
  • Moderate pointNine-month operating cash use was $1.934 million, versus $48.598 million in 2025.

Negative

  • Moderate pointRevenue was $48.991 million, compared with $56.286 million in Q3 2025.
  • Moderate pointAdjusted EBITDA loss widened to $3.598 million from $1.150 million in Q2.

Filing Explained

Amwell’s third-quarter results are reported; September 30, 2026 cash and cash equivalents were $180,786 thousand.

The balance sheet lists 15,490,195 Class A shares issued and outstanding at September 30, 2026, versus 14,782,788 at December 31, 2025; Class B and Class C counts were unchanged at 1,369,518 and 277,777.

Cash and cash equivalents were $180,786 thousand at September 30, 2026, compared with $182,328 thousand at December 31, 2025.

Item 2.02 Results of Operations and Financial Condition Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, or exhibit attachments filed with this report.
Revenue $48.991 million Three months ended September 30, 2026; $56.286 million in the year-earlier quarter
Subscription revenue $23.9 million Third quarter 2026
Amwell Medical Group visit revenue $23.7 million Third quarter 2026
Gross margin 53% Third quarter 2026
Net loss ($10.958) million Third quarter 2026; ($31.911) million in Q3 2025 and ($9.625) million in Q2 2026
Adjusted EBITDA ($3.598) million Third quarter 2026; ($12.669) million in Q3 2025 and ($1.150) million in Q2 2026
Platform visits 0.8 million Third quarter 2026
Net cash used in operating activities ($1.934) million Nine months ended September 30, 2026; ($48.598) million in the 2025 period
Adjusted EBITDA financial
"Adjusted EBITDA should not be considered as an alternative to net loss"
Adjusted EBITDA is a way companies measure how much money they make from their core operations, like running a business, by removing certain costs or income that aren’t part of regular business activities. It helps investors see how well a company is doing without distractions from unusual expenses or gains, making it easier to compare companies or track performance over time.
Deferred contract acquisition costs financial
"Deferred contract acquisition costs, net of current portion"
Costs that an insurance company capitalizes because they are directly tied to acquiring new or renewed insurance contracts—examples include commissions paid to agents and underwriting expenses that vary with sales. These costs are recorded as an asset on the balance sheet (often called deferred acquisition costs or DAC) and are gradually expensed (amortized) over the expected period that the related policies will produce revenue; the amortization pattern typically follows how premiums or expected profits emerge. The asset is subject to recoverability or impairment testing, so if future policy margins are insufficient to recover the capitalized costs they are written down and recognized as an expense.
Non-controlling interest financial
"Net income attributable to non-controlling interest"
Non-controlling interest represents the portion of ownership in a company held by investors who do not have a controlling stake, meaning they do not have enough voting power to make major decisions. It is similar to owning a minority share of a business partner’s company—while they benefit from profits, they cannot control how the company is run. This matters to investors because it shows how much of the company's value is owned by outside shareholders and affects overall financial reporting.
Capitalized software development costs technical
"Capitalized software development costs"
Costs for creating or enhancing internal-use or sold software that a company records as an asset on the balance sheet instead of expensing immediately. Like treating the purchase of a long-lasting tool as an investment rather than a one-time bill, these costs are spread out as non-cash depreciation over future periods. Investors watch this because it boosts current profits and reported assets, changing growth and margin comparisons and sometimes masking true cash profitability.
Revenue $48.991 million Compared with $56.286 million in Q3 2025
Net loss ($10.958) million Compared with ($31.911) million in Q3 2025 and ($9.625) million in Q2 2026
Adjusted EBITDA ($3.598) million Compared with ($12.669) million in Q3 2025 and ($1.150) million in Q2 2026
Guidance

For 2026, revenue of $204 million-$206 million, adjusted EBITDA of ($8) million-($7) million, and AMG visits of 1.32 million-1.37 million. For Q4 2026, revenue of $48 million-$50 million and adjusted EBITDA of $0-$1 million; the company reiterated its objective to achieve positive cash flow from operations.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

How much revenue did AMWL report in Q3 2026?

American Well reported $48.991 million in third-quarter 2026 revenue. Subscription revenue was $23.9 million, and Amwell Medical Group visit revenue was $23.7 million; the company also reported 0.8 million total platform visits.

What is AMWL's 2026 and Q4 guidance?

Amwell raised 2026 revenue guidance to $204 million-$206 million and adjusted EBITDA guidance to ($8) million-($7) million. AMG visit guidance remains 1.32 million-1.37 million. Q4 guidance is revenue of $48 million-$50 million and adjusted EBITDA of $0-$1 million; the company reiterated its objective for positive cash flow from operations in Q4.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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false000139358400013935842026-11-032026-11-03

 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

 

FORM 8-K

 

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): November 03, 2026

 

 

American Well Corporation

(Exact name of Registrant as Specified in Its Charter)

 

 

Delaware

001-39515

20-5009396

(State or Other Jurisdiction
of Incorporation)

(Commission File Number)

(IRS Employer
Identification No.)

 

 

 

 

 

75 State Street

Ste. 100

 

Boston, Massachusetts

 

02109

(Address of Principal Executive Offices)

 

(Zip Code)

 

Registrant’s Telephone Number, Including Area Code: 617 204-3500

 

 

(Former Name or Former Address, if Changed Since Last Report)

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:


Title of each class

 

Trading
Symbol(s)

 


Name of each exchange on which registered

Class A Common Stock, $0.01 Par Value

 

AMWL

 

New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

 


Item 2.02 Results of Operations and Financial Condition.

On November 3, 2026, American Well Corporation (the "Company") announced its financial results for the fiscal quarter ended September 30, 2026. The Company's Earnings Report is furnished as Exhibit 99.1 to this Form 8-K and is incorporated by reference herein.

The Company will host a conference call to discuss its financial results today at 5 p.m. ET. The call can be accessed via a live audio webcast at https://edge.media-server.com/mmc/p/b826q95x/. A webcast replay will be available for approximately 90 days at investors.amwell.com.

The information contained in this Item 2.02 and Exhibit 99.1 attached hereto shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.

Item 9.01 Financial Statements and Exhibits.

(d) Exhibits. The following exhibit is being filed herewith:

 

 

 

99.1

Earnings Report, dated November 3, 2026, issued by American Well Corporation

104

Cover Page Interactive Data File (embedded within the Inline XBRL document)

 


SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

 

 

AMERICAN WELL CORPORATION

 

 

 

 

Date:

November 3, 2026

By:

/s/ Anna Nesterova

 

 

 

Anna Nesterova
Head of Legal

 


 

Exhibit 99.1

img267946692_0.gif

 

 

 

AMWELL® ANNOUNCES RESULTS FOR THE third QUARTER 2026

 

BOSTON, November 3, 2026 –Amwell® (NYSE: AMWL), a leading provider of a comprehensive SaaS-based technology-enabled healthcare platform, today announced financial results for the third quarter ended September 30, 2026.

 

“Health plans and employers want engagement, outcomes and proof, and Amwell’s single platform is built to deliver all three,” said Dr. Ido Schoenberg, Chairman and CEO of Amwell. “Across six focus areas that all run on one platform, we are activating more members, simplifying their experience and deepening their relationship with clinicians, giving customers choice without the sprawl, demonstrating outcomes, and using a common data structure to show what works. We expect to generate positive cash flow from operations in the fourth quarter, and we believe we are well positioned to be the trusted platform where AI-powered care runs.”

Amwell Third Quarter 2026 Highlights:

•
Recorded Total Revenue of $49.0 million, exceeding the previously provided financial guidance range for Q3
o
Achieved subscription revenue of $23.9 million
o
Recorded Amwell Medical Group (“AMG”) visit revenue of $23.7 million
•
Reported gross margin of 53%
•
Net loss was ($11.0) million, compared to ($9.6) million in the second quarter of 2026
•
Adjusted EBITDA of ($3.6) million compared to ($1.2) million in the second quarter of 2026
•
Total visits on the platform were 0.8 million.

Financial Outlook

The Company is raising its 2026 revenue outlook, and adjusted EBITDA outlook, and reaffirming its AMG visit guidance

•
Revenue in the range of $204 million to $206 million increased from $200 million to $205 million
•
AMG visits between 1.32 million and 1.37 million
•
Adjusted EBITDA in the range between ($8) million to ($7) million increased from ($9) million to ($7) million.

 

The Company also provided financial guidance for Q4 2026 Revenue and adjusted EBITDA:

•
Q4 revenue in the range of $48 million to $50 million
•
Q4 adjusted EBITDA expected to in the range of $0 million to $1 million.

 

The Company also reiterated its objective to achieve positive cash flow from operations in the fourth quarter of 2026.

Amwell will host a conference call to discuss its financial results today at 5 p.m. ET. The call can be accessed via a live audio webcast at https://edge.media-server.com/mmc/p/b826q95x/. A webcast replay will be available for approximately 90 days at investors.amwell.com.

Other than with respect to GAAP Revenue, the Company only provides guidance on a non-GAAP basis. The Company does not provide a reconciliation of forward-looking Adjusted EBITDA (non-GAAP) to GAAP net income (loss), due to the inherent difficulty in forecasting and quantifying certain amounts that are necessary for such reconciliation. Because other deductions used to calculate projected net income (loss) vary dramatically based on actual events, the Company is not able to forecast on a GAAP basis with reasonable certainty all deductions needed in order to provide a GAAP calculation of projected net income (loss) at this time. The amount of these deductions may be material and, therefore, could result in projected GAAP net income (loss) being materially less than projected Adjusted EBITDA (non-GAAP).

 


 

About Amwell

Amwell offers payers and health systems a single, comprehensive, technology-enabled care platform. We use technology to provide patients with better access to more convenient, affordable and effective care. The Amwell platform includes software and services that power many clinical programs from Amwell and our growing number of partners. Our platform allows patients to experience unified, personalized and simple access to diversified clinical programs across the care continuum. As more people seek care online and more clinical programs become available, we offer integrated, future-ready, consistent solutions. The Amwell platform is proven, operating at a large scale, enabling care for millions of patients and their sponsors while delivering dependable outcomes. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. . For more information, visit business.amwell.com or LinkedIn.

©2026American Well Corporation. All rights reserved. Amwell®, SilverCloud®, Amwell PlatformTM, Amwell Converge ®, CarepointTM and the Amwell Logo are registered trademarks or trademarks of American Well Corporation.

Forward-Looking Statements

This press release contains forward-looking statements about us and our industry that involve substantial risks and uncertainties and are based on our beliefs and assumptions and on information currently available to us. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations, financial condition, business strategy and plans and objectives of management for future operations, are forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “will,” or “would,” or the negative of these words or other similar terms or expressions.

Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements represent our beliefs and assumptions only as of the date of this release. These statements, and related risks, uncertainties, factors and assumptions, include, but are not limited to: our ability to successfully transition our clients to our current platform without significant attrition; our ability to renew and upsell our client base; the election by the Defense Health Agency to deploy our solution across their entire enterprise; the continuation of the DHA relationship beyond Q3 2026 with comparable financial terms; weak growth and increased volatility in the telehealth market; our ability to adapt to rapid technological changes; increased competition from existing and potential new participants in the healthcare industry; changes in healthcare laws, regulations or trends and our ability to operate in the heavily regulated healthcare industry; our ability to comply with federal and state privacy regulations; the significant liability that could result from a cybersecurity breach; our ability to commence and complete and strategic transformation initiatives and the impact of such initiatives; and other factors described under ‘Risk Factors’ in our most recent form 10-K filed with the SEC. These risks are not exhaustive. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons actual results could differ materially from those anticipated in the forward-looking statements, even if new information becomes available in the future. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed or will file with the Securities and Exchange Commission. These filings, when available, are available on the investor relations section of our website at investors.amwell.com and on the SEC’s website at www.sec.gov.

Contacts

Media: Press@amwell.com

Investors:

Asher Dewhurst

amwell@icrhealthcare.com

 


 

AMERICAN WELL CORPORATION

CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share amounts)

 

 

 

September 30, 2026

 

 

December 31, 2025

 

Assets

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

180,786

 

 

$

182,328

 

Restricted cash

 

 

795

 

 

 

—

 

Accounts receivable ($0 and $955, from related parties and net of
   allowances of $11,600 and $9,463, respectively)

 

 

54,486

 

 

 

49,693

 

Inventories

 

 

889

 

 

 

1,187

 

Deferred contract acquisition costs

 

 

2,672

 

 

 

2,660

 

Prepaid expenses and other current assets

 

 

9,684

 

 

 

10,813

 

Total current assets

 

 

249,312

 

 

 

246,681

 

Restricted cash

 

 

—

 

 

 

795

 

Property and equipment, net

 

 

150

 

 

 

225

 

Intangible assets, net

 

 

54,715

 

 

 

66,073

 

Operating lease right-of-use asset

 

 

—

 

 

 

3,930

 

Deferred contract acquisition costs, net of current portion

 

 

3,427

 

 

 

4,459

 

Other assets

 

 

1,612

 

 

 

1,624

 

Total assets

 

$

309,216

 

 

$

323,787

 

Liabilities and Stockholders’ Equity

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

Accounts payable

 

$

3,844

 

 

$

1,649

 

Accrued expenses and other current liabilities

 

 

56,129

 

 

 

45,308

 

Operating lease liability, current

 

 

2,008

 

 

 

3,632

 

Deferred revenue ($1 and $113 from related parties, respectively)

 

 

20,730

 

 

 

22,625

 

Total current liabilities

 

 

82,711

 

 

 

73,214

 

Other long-term liabilities

 

 

1,062

 

 

 

1,075

 

Operating lease liability, net of current portion

 

 

—

 

 

 

892

 

Deferred revenue, net of current portion

 

 

277

 

 

 

818

 

Total liabilities

 

 

84,050

 

 

 

75,999

 

Commitments and contingencies

 

 

 

 

 

 

Stockholders’ equity:

 

 

 

 

 

 

Preferred stock, $0.01 par value; 100,000,000 shares authorized, no shares issued
   or outstanding as of September 30, 2026 and as of December 31, 2025

 

 

—

 

 

 

—

 

Common stock, $0.01 par value; 1,000,000,000 Class A shares authorized,

   15,490,195 and 14,782,788 shares issued and outstanding, respectively;

   100,000,000 Class B shares authorized, 1,369,518 shares issued and

   outstanding; 200,000,000 Class C shares authorized 277,777 issued and

   outstanding as of September 30, 2026 and as of December 31, 2025

 

 

172

 

 

 

165

 

Additional paid-in capital

 

 

2,316,345

 

 

 

2,309,145

 

Accumulated other comprehensive income (loss)

 

 

(11,043

)

 

 

(12,099

)

Accumulated deficit

 

 

(2,093,803

)

 

 

(2,061,628

)

Total American Well Corporation stockholders’ equity

 

 

211,671

 

 

 

235,583

 

Non-controlling interest

 

 

13,495

 

 

 

12,205

 

Total stockholders’ equity

 

 

225,166

 

 

 

247,788

 

Total liabilities and stockholders’ equity

 

$

309,216

 

 

$

323,787

 

 

 

 


 

AMERICAN WELL CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(in thousands, except share and per share amounts)

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Revenue

 

 

 

 

 

 

 

 

 

 

 

 

($28, $744, $642 and $2,009 from related parties,

   respectively)

 

$

48,991

 

 

$

56,286

 

 

$

155,922

 

 

$

194,017

 

Costs and operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Costs of revenue, excluding depreciation and amortization

   of intangible assets

 

 

23,032

 

 

 

26,779

 

 

 

74,437

 

 

 

89,496

 

Research and development

 

 

9,595

 

 

 

18,582

 

 

 

32,326

 

 

 

58,921

 

Sales and marketing

 

 

7,285

 

 

 

9,078

 

 

 

20,874

 

 

 

34,172

 

General and administrative

 

 

15,493

 

 

 

21,736

 

 

 

47,095

 

 

 

66,083

 

Depreciation and amortization expense

 

 

5,240

 

 

 

9,443

 

 

 

19,824

 

 

 

25,467

 

Total costs and operating expenses

 

 

60,645

 

 

 

85,618

 

 

 

194,556

 

 

 

274,139

 

Loss from operations

 

 

(11,654

)

 

 

(29,332

)

 

 

(38,634

)

 

 

(80,122

)

Interest income and other (expense) income, net

 

 

1,465

 

 

 

638

 

 

 

1,161

 

 

 

4,171

 

Net gain (loss) on divestiture

 

 

—

 

 

 

(2,000

)

 

 

7,027

 

 

 

8,713

 

Loss before expense from income taxes and loss from equity method investment

 

 

(10,189

)

 

 

(30,694

)

 

 

(30,446

)

 

 

(67,238

)

Income tax expense

 

 

(769

)

 

 

(1,217

)

 

 

(438

)

 

 

(1,060

)

Loss from equity method investment

 

 

—

 

 

 

—

 

 

 

—

 

 

 

(1,500

)

Net loss

 

 

(10,958

)

 

 

(31,911

)

 

 

(30,884

)

 

 

(69,798

)

Net income attributable to non-controlling interest

 

 

403

 

 

 

467

 

 

 

1,290

 

 

 

980

 

Net loss attributable to American Well Corporation

 

$

(11,361

)

 

$

(32,378

)

 

$

(32,174

)

 

$

(70,778

)

Net loss per share attributable to common stockholders,

   basic and diluted

 

$

(0.67

)

 

$

(2.00

)

 

$

(1.91

)

 

$

(4.44

)

Weighted-average common shares outstanding, basic and

   diluted

 

 

17,059,760

 

 

 

16,214,711

 

 

 

16,805,214

 

 

 

15,928,671

 

Net loss

 

$

(10,958

)

 

$

(31,911

)

 

$

(30,884

)

 

$

(69,798

)

Other comprehensive income (loss), net of tax:

 

 

 

 

 

 

 

 

 

 

 

 

Foreign currency translation

 

 

(756

)

 

 

375

 

 

 

1,056

 

 

 

2,701

 

Comprehensive loss

 

 

(11,714

)

 

 

(31,536

)

 

 

(29,828

)

 

 

(67,097

)

Less: Comprehensive income attributable to non-controlling interest

 

 

403

 

 

 

467

 

 

 

1,290

 

 

 

980

 

Comprehensive loss attributable to American Well Corporation

 

$

(12,117

)

 

$

(32,003

)

 

$

(31,118

)

 

$

(68,077

)

 

 


 

AMERICAN WELL CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands, except share and per share amounts)

 

 

Nine Months Ended September 30,

 

 

 

2026

 

 

2025

 

Cash flows from operating activities:

 

 

 

 

 

 

Net loss

 

$

(30,884

)

 

$

(69,798

)

Adjustments to reconcile net loss to net cash used in operating activities:

 

 

 

 

 

 

Impairment on right of use asset

 

 

3,424

 

 

 

—

 

Depreciation and amortization expense

 

 

19,837

 

 

 

25,467

 

Provisions for credit losses

 

 

2,823

 

 

 

151

 

Amortization of deferred contract acquisition costs

 

 

1,981

 

 

 

1,962

 

Amortization of deferred contract fulfillment costs

 

 

197

 

 

 

745

 

Inventory provisions

 

 

(300

)

 

 

375

 

Net gain on divestiture

 

 

(7,027

)

 

 

(8,713

)

Stock-based compensation expense

 

 

6,670

 

 

 

17,432

 

Loss on equity method investment

 

 

—

 

 

 

1,500

 

Deferred income taxes

 

 

—

 

 

 

(29

)

Changes in operating assets and liabilities:

 

 

 

 

 

 

Accounts receivable

 

 

(7,630

)

 

 

9,001

 

Inventories

 

 

598

 

 

 

660

 

Deferred contract acquisition costs

 

 

(978

)

 

 

(1,520

)

Prepaid expenses and other current assets

 

 

922

 

 

 

681

 

Other assets

 

 

(39

)

 

 

382

 

Accounts payable

 

 

2,195

 

 

 

896

 

Accrued expenses and other current liabilities

 

 

8,663

 

 

 

(3,313

)

Deferred revenue

 

 

(2,386

)

 

 

(24,477

)

Net cash used in operating activities

 

 

(1,934

)

 

 

(48,598

)

Cash flows from investing activities:

 

 

 

 

 

 

Purchases of property and equipment

 

 

(23

)

 

 

(9

)

Capitalized software development costs

 

 

(8,594

)

 

 

—

 

Purchases of investments

 

 

—

 

 

 

(1,000

)

Proceeds from divestiture, net of cash divested

 

 

7,027

 

 

 

20,400

 

Net cash (used in) provided by investing activities

 

 

(1,590

)

 

 

19,391

 

Cash flows from financing activities:

 

 

 

 

 

 

Proceeds from employee stock purchase plan

 

 

542

 

 

 

844

 

Payments for the purchase of treasury stock

 

 

(1

)

 

 

(3

)

Net cash provided by financing activities

 

 

541

 

 

 

841

 

Effect of exchange rates changes on cash, cash equivalents, and restricted cash

 

 

1,441

 

 

 

938

 

Net decrease in cash, cash equivalents, and restricted cash

 

 

(1,542

)

 

 

(27,428

)

Cash, cash equivalents, and restricted cash at beginning of period

 

 

183,123

 

 

 

229,111

 

Cash, cash equivalents, and restricted cash at end of period

 

$

181,581

 

 

$

201,683

 

Cash, cash equivalents, and restricted cash at end of period:

 

 

 

 

 

 

Cash and cash equivalents

 

 

180,786

 

 

 

200,888

 

Restricted cash

 

 

795

 

 

 

795

 

Total cash, cash equivalents, and restricted cash at end of period

 

$

181,581

 

 

$

201,683

 

Supplemental disclosure of cash flow information:

 

 

 

 

 

 

Cash paid for income taxes

 

$

1,012

 

 

$

1,513

 

 

 


 

Non-GAAP Financial Measures:

 

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States, of US GAAP, we use adjusted EBITDA, which is a non-U.S GAAP financial measure to clarify and enhance an understanding of past performance. We believe that the presentation of adjusted EBITDA enhances an investor’s understanding of our financial performance. We further believe that adjusted EBITDA is a useful financial metric to assess our operating performance from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize adjusted EBITDA as the primary measure of our performance.

We calculate adjusted EBITDA as net loss adjusted to exclude (i) interest income and other income (expense), net, (ii) tax benefit and expense, (iii) depreciation and amortization, (iv) net gain (loss) on divestiture, (v) stock-based compensation expense and (vi) severance and strategic transformation costs.

We believe adjusted EBITDA is commonly used by investors to evaluate our performance and that of our competitors. However, our use of the term adjusted EBITDA may vary from that of others in our industry. Adjusted EBITDA should not be considered as an alternative to net loss before taxes, net loss, loss per share or any other performance measures derived in accordance with U.S. GAAP as measures of performance.

Adjusted EBITDA has important limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of the limitations of adjusted EBITDA include (i) adjusted EBITDA does not properly reflect capital commitments to be paid in the future, and (ii) although depreciation and amortization are non-cash charges, the underlying assets may need to be replaced and adjusted EBITDA does not reflect these capital expenditures. Our adjusted EBITDA may not be comparable to similarly titled measures of other companies because they may not calculate adjusted EBITDA in the same manner as we calculate the measure, limiting its usefulness as a comparative measure.

In evaluating adjusted EBITDA, you should be aware that in the future we will incur expenses similar to the adjustments in this presentation. Our presentation of adjusted EBITDA should not be construed as an inference that our future results will be unaffected by these expenses or any unusual or non-recurring items. Adjusted EBITDA should not be considered as an alternative to loss before benefit from income taxes, net loss, earnings per share, or any other performance measures derived in accordance with U.S. GAAP. When evaluating our performance, you should consider adjusted EBITDA alongside other financial performance measures, including our net loss and other GAAP results.

 

The following table presents a reconciliation of adjusted EBITDA from the most comparable GAAP measure, net loss, for the three and nine months ended September 30, 2026 and 2025 and the three months ended June 30, 2026:

 

 

Three Months Ended September 30,

 

Nine Months Ended September 30,

 

Three Months Ended June 30, 2026

(in thousands)

 

2026

 

2025

 

2026

 

2025

 

Net loss

 

 $ (10,958)

 

 $ (31,911)

 

 $ (30,884)

 

 $ (69,798)

 

 $ (9,625)

Add:

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

  5,240

 

                 9,443

 

                19,824

 

               25,467

 

  7,021

Interest income and other (expense) income, net

 

  (1,465)

 

                 (638)

 

               (1,161)

 

             (4,171)

 

  617

Net gain (loss) on divestiture(2)

 

  —

 

                 2,000

 

               (7,027)

 

              (8,713)

 

  —

Income tax expense (benefit)

 

  769

 

                 1,217

 

                    438

 

                 1,060

 

  (548)

Stock-based compensation

 

  2,333

 

                 4,027

 

                  6,665

 

               17,375

 

  2,028

Severance and strategic transformation costs(1)

 

  483

 

                 3,193

 

                  4,317

 

                 9,199

 

  (643)

Adjusted EBITDA

 

 $ (3,598)

 

 $ (12,669)

 

 $ (7,828)

 

 $ (29,581)

 

 $ (1,150)

 

(1)
Severance and strategic transformation costs include expenses associated with the termination of employees and expenses (including abandonment of our corporate headquarters) that focus on transforming the strategy of the Company’s sales and growth organization as well as our overall cost structure.
(2)
Gain on divestiture is related to the gain recognized on the sale of our APC business.

 


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