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Crawford & Company filed an amended annual report on Form 10‑K/A for the year ended December 31, 2025 to correct the report date and wording in Ernst & Young LLP’s audit report and consent. The company states there are no changes to its previously reported financial statements or other disclosures.
For 2025, Crawford generated $1,310.8 million in total revenues and $19.6 million in net income attributable to shareholders, with basic earnings per share of $0.40 for both Class A and Class B shares. Operating cash flow strengthened to $101.8 million, while total assets were $764.3 million and total shareholders’ investment was $171.4 million at December 31, 2025.
Crawford & Company reported softer fourth quarter 2025 results but resilient full-year performance. Fourth quarter revenues before reimbursements fell to $308.5 million, down 11% from $347.3 million, and the company recorded a net loss of $(7.2) million, or $(0.15) per diluted share for both CRD-A and CRD-B, versus prior-year net income.
For full-year 2025, revenues before reimbursements edged down 2% to $1.266 billion, while net income declined to $19.6 million, or $0.39 per diluted CRD-A share and $0.40 for CRD-B. However, non-GAAP performance improved: consolidated adjusted operating earnings rose to $82.3 million and adjusted EBITDA to $118.4 million, with non-GAAP diluted EPS of $0.91 for both share classes.
Broadspire and International Operations achieved record annual revenues, and all three major operating segments (North America Loss Adjusting, International Operations, Broadspire) increased full-year operating earnings. Platform Solutions declined sharply on lower weather-related activity after a hurricane-driven 2024. Cash from operations strengthened to $101.8 million, free cash flow reached $63.3 million, debt was reduced to $189.1 million, and the company returned capital through a $0.29 annual dividend per share and $10.5 million of share repurchases. Effective January 1, 2026, Crawford is realigning into U.S. Operations, Broadspire, and International Operations to support a streamlined, client-centric structure.
Crawford & Company director Amy T. Shore reported an acquisition of Class A Common Stock. On 02/09/2026, she acquired 11,111 Class A shares at a reported price of $0 per share. Following this transaction, she directly owns 17,267 Class A shares of Crawford & Company.
Crawford & Company disclosed insider share activity by a senior vice president. On 12/16/2025, the officer acquired 6,795 shares of Class A common stock at a reported price of $0 and recorded a separate transaction labeled code F involving 3,192 shares at $11. After these moves, the insider directly owned 13,867 shares of Crawford & Company Class A common stock.