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Customers Bancorp (NYSE: CUBB) grows Q2 2026 profit, loans and deposits

Filing Impact
(High)
Filing Sentiment
(Neutral)
Form Type
8-K

Rhea-AI Filing Summary

Customers Bancorp, Inc. reported strong Q2 2026 results, with net income available to common shareholders of $71.6 million, or $2.05 diluted EPS. Reported and core metrics were similar: core earnings were $71.5 million, also $2.05 per diluted share, with ROAA 1.13% and ROCE about 13.2%. Net interest income was $193.4 million, up year over year, on a tax-equivalent net interest margin of 3.17%. The efficiency ratio and core efficiency ratio were 50.55%, modestly better than a year earlier. Tangible book value per share rose to $65.20, up 16% from Q2 2025.

Total assets reached $26.5 billion. Loans and leases held for investment were a record $18.0 billion, up 3.4% from March 31, 2026 and 16.8% year over year. Deposits were a record $21.7 billion, up 0.6% sequentially and 14.5% year over year, including $6.9 billion of non‑interest‑bearing deposits, 31.8% of total. Estimated uninsured deposits were $7.6 billion, 35% of deposits, with immediately available liquidity covering about 146% of that amount. Investment securities totaled $3.3 billion, and borrowings rose to $2.3 billion.

Credit quality remained solid. The provision for credit losses was $23 million, and net charge‑offs were $14.6 million. The allowance for credit losses on loans and leases was $164 million. Non‑performing loans were $56 million, 0.31% of total loans and leases, with reserves covering about 293% of NPLs. Non‑performing assets were 0.32% of total assets. Capital stayed strong, with CET1 of 12.8%, total risk‑based capital of 14.8%, and tangible common equity to tangible assets of 8.3%; the company repurchased 92,804 shares at an average price of $73.03.

Positive

  • Management highlighted that Q2 2026 delivered core revenue growth of 10%, core earnings growth of 14% and book value per share growth of 16% versus Q2 2025, while maintaining strong capital ratios and low non‑performing asset levels.

Negative

  • None.

Filing Explained

The seven-day loan-closing result is limited to a selected-loan pilot while broader AI operating goals remain in progress.

The July 23 Form 8-K reports unaudited second-quarter results and attaches a press release and investor presentation; for common holders, its disclosed consequence is operational rather than a completed ownership or capital-structure change.

Management says a pilot closed selected commercial loans in seven days, versus the stated 30-to-60-day process, but the presentation describes the broader AI goals as target-state initiatives that are still in progress.

The company also reaffirmed its full-year 2026 guidance, leaving those operating and financial targets as management expectations rather than completed results.

Item 2.02 Results of Operations and Financial Condition Financial
Disclosure of earnings results, typically an earnings press release or preliminary financials.
Item 7.01 Regulation FD Disclosure Disclosure
Material non-public information disclosed under Regulation Fair Disclosure, often investor presentations or guidance.
Item 9.01 Financial Statements and Exhibits Exhibits
Financial statements, pro forma financial information, and exhibit attachments filed with this report.
Net income available to common shareholders $71.6 million For the quarter ended June 30, 2026
Diluted earnings per share $2.05 Q2 2026 diluted EPS
Total loans and leases $18.0 billion Loans and leases portfolio at June 30, 2026
Total deposits $21.7 billion Period-end deposits at June 30, 2026
Non-interest-bearing deposits $6.9 billion (31.8% of deposits) Demand non-interest-bearing deposits at June 30, 2026
Common Equity Tier 1 capital ratio 12.8% Consolidated CET1 ratio at June 30, 2026
Non-performing loans to total loans and leases 0.31% NPL ratio at June 30, 2026
Tangible book value per common share $65.20 Tangible book value per share at June 30, 2026
core efficiency ratio financial
"Q2 2026 core efficiency ratio* was 50.55% compared to Q2 2025 core efficiency ratio*"
A core efficiency ratio measures how well a business turns its regular, ongoing revenue into profit after covering everyday operating costs, excluding one-time gains or losses. Think of it like the fuel efficiency of a car: it shows how much “mileage” (profit) the company gets from its steady sources of income, so investors can judge cost control and the sustainability of earnings without being misled by temporary items.
tangible common equity financial
"tangible common equity* increased $61 million to $2.2 billion, at June 30, 2026"
Tangible common equity is the portion of a company’s net worth that belongs to ordinary shareholders after removing intangible items (like goodwill or patents) and any preferred claims; it’s often expressed on a per-share basis. Think of it as the hard, sellable value left for common owners if you removed non-physical assets and paid off debts—investors use it to judge how much real cushion a company has and whether the stock might be under- or over-valued.
cubiX payments platform technical
"Our cubiX payments platform also continued to scale, with cumulative network transaction volume"
non-performing assets financial
"Non-performing assets (“NPAs”) were $85,661 and NPAs to total assets were 0.32%"
Loans or other credit exposures that are not producing expected income because borrowers have stopped making scheduled payments for a significant period (commonly around 90 days). Think of it like a business lending money that has gone quiet — the cash flow stops while the lender still carries the debt on its books. High levels of non-performing assets matter to investors because they reduce a lender’s earnings, tie up capital that could be used for growth, and signal higher risk of future losses.
net interest margin financial
"Net interest margin, tax equivalent was 3.17% in Q2 2026"
Net interest margin measures how much a bank earns from lending and investing compared with what it pays for funding, expressed as a percentage of its interest-earning assets. Think of it like a grocery store’s markup: it shows the gap between buying cost and selling price per dollar of goods — here, the cost is interest paid and the sale is interest received. Investors watch it because a higher margin usually means a bank is more profitable and better at managing interest rate and credit conditions.
Net income available to common shareholders $71.6 million compared with $55.8 million in Q2 2025.
Core earnings $71.5 million management cited core earnings growth of about 14% versus Q2 2025.
Total loans and leases held for investment $18.0 billion up $2.6 billion, or 16.8%, from June 30, 2025.
Total deposits $21.7 billion up $2.8 billion, or 14.5%, from June 30, 2025.
Tangible book value per common share $65.20 up from $56.24 at June 30, 2025.
Net interest margin (tax equivalent) 3.17% versus 3.27% in Q2 2025.
Efficiency ratio 50.55% compared with 51.23% in Q2 2025.
Non-performing loans to total loans and leases 0.31% up from 0.18% at June 30, 2025.
Guidance

Management stated it is reaffirming full-year 2026 guidance across all metrics, including growth, net interest income, expenses, capital ratios and tax rate.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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FAQ

How did Customers Bancorp (CUBB) perform financially in Q2 2026?
Customers Bancorp posted $71.6 million in net income available to common shareholders, or $2.05 diluted EPS. Core earnings were $71.5 million, also $2.05 per share, with ROAA 1.13% and ROCE about 13.2%, showing solid profitability.

What were Customers Bancorp (CUBB)’s loan and deposit levels at June 30, 2026?
At June 30, 2026, loans and leases held for investment were a record $18.0 billion and total deposits were a record $21.7 billion. Non‑interest‑bearing deposits reached $6.9 billion, representing 31.8% of total deposits, supporting funding quality.

How strong were Customers Bancorp (CUBB)’s capital ratios in Q2 2026?
Capital remained robust, with a Common Equity Tier 1 ratio of 12.8% and a total risk‑based capital ratio of 14.8%. Tangible common equity to tangible assets was 8.3%, and common equity totaled $2.2 billion at June 30, 2026.

What is Customers Bancorp (CUBB)’s credit quality picture as of Q2 2026?
Credit metrics stayed conservative, with non‑performing loans of $56 million, or 0.31% of total loans and leases. The allowance for credit losses was $164 million, covering about 293% of non‑performing loans, and non‑performing assets were 0.32% of total assets.

What strategic initiatives did Customers Bancorp (CUBB) emphasize, including AI and payments?
Management reported advancing AI‑driven automation, including a pilot that cut some commercial loan closing times to seven days. The cubiX payments platform surpassed $5 trillion in cumulative network transaction volume and helped drive real‑estate‑related deposit growth.

Did Customers Bancorp (CUBB) change its 2026 guidance with this update?
Management stated it is reaffirming full‑year 2026 guidance across all metrics. The outlook covers deposit and loan growth, net interest income, non‑interest expense, capital ratios and tax rate, reflecting confidence in executing strategic priorities for the remainder of 2026.
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
FORM 8-K
 

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the
Securities Exchange Act of 1934

Date of Report (date of earliest event reported): July 23, 2026


Capture.jpg

(Exact name of registrant as specified in its charter)
Customers Bancorp, Inc.
Pennsylvania001-3554227-2290659
(State or other jurisdiction of
incorporation or organization)		(Commission File number)(IRS Employer
Identification No.)
701 Reading Avenue
West Reading PA 19611
(Address of principal executive offices, including zip code)
(610) 933-2000
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)

Check the appropriate box below if the form 8-K filing is intended to simultaneously satisfy the filing obligations of the registrant under any of the following provisions (see General Instructions A.2. below):
☐Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
☐Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
☐Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
☐Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))





Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolsName of Each Exchange on which Registered
Voting Common Stock, par value $1.00 per shareCUBINew York Stock Exchange
5.375% Subordinated Notes due 2034CUBBNew York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (17 CFR §230.405) or Rule 12b-2 of the Securities Exchange Act of 1934 (17 CFR §240.12b-2). Emerging growth company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐


Item 2.02.         Results of Operations and Financial Condition

On July 23, 2026, Customers Bancorp, Inc. (the "Company") issued a press release announcing unaudited financial information for the quarter ended June 30, 2026, a copy of which is included as Exhibit 99.1 to this Current Report on Form 8-K and incorporated by reference herein.


Item 7.01         Regulation FD Disclosure

The Company has posted to its website a slide presentation which is attached hereto as Exhibit 99.2 to this Current Report on Form 8-K and incorporated into this Item 7.01 by reference.

The information in this Current Report on Form 8-K, including Exhibits 99.1 and 99.2 attached hereto and incorporated by reference into Item 2.02 and Item 7.01, respectively, shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities under that Section. Furthermore, such information, including the exhibits attached hereto, shall not be deemed incorporated by reference into any of the Company's reports or filings with the SEC, whether made before or after the date hereof, except as expressly set forth by specific reference in such report or filing. The information in this Current Report on Form 8-K, including the exhibits attached hereto, shall not be deemed an admission as to the materiality of any information in this Current Report on Form 8-K that is required to be disclosed solely to satisfy the requirements of Regulation FD.

Item 9.01.        Financial Statements and Exhibits

(d) Exhibits.
ExhibitDescription
Exhibit 99.1
Press Release dated July 23, 2026
Exhibit 99.2
Slide presentation dated July 2026



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, hereunto duly authorized.

CUSTOMERS BANCORP, INC.
By: /s/ Mark R. McCollom
Name: Mark R. McCollom
Title: Executive Vice President - Chief Financial Officer


Date: July 23, 2026




EXHIBIT INDEX

Exhibit No.Description
99.1
Press Release dated July 23, 2026
99.2
Slide presentation dated July 2026



Exhibit 99.1
customersbancorp_logoxprim.jpg
Customers Bancorp, Inc. (NYSE:CUBI)
701 Reading Avenue
West Reading, PA 19611

Contacts:
Laura Vele, Chief Marketing Officer 646-315-2017
Customers Bancorp Reports Results for Second Quarter 2026
Second Quarter 2026 Highlights
•Q2 2026 net income available to common shareholders was $71.6 million, or $2.05 per diluted share; ROAA was 1.13% and ROCE was 13.22%.
•Q2 2026 core earnings*1 were $71.5 million, or $2.05 per diluted share; Core ROAA* was 1.13% and Core ROCE* was 13.20%.
•Total deposits increased $140.3 million, or 0.6% in Q2 2026 from Q1 2026, and $2.8 billion, or 14.5% from Q2 2025 to a period end record level of $21.7 billion.
•Total loans increased $623.8 million, or 3.6%, in Q2 2026 from Q1 2026, and $2.6 billion, or 16.9% from Q2 2025 to a period end record level of $18.0 billion.
•Non-interest bearing deposits increased $174.1 million in Q2 2026 compared to Q1 2026 to a period end record level of $6.9 billion, or 31.8% of total deposits.
•Q2 2026 efficiency ratio was 50.55% compared to Q2 2025 efficiency ratio of 51.23%, a decline of 68 basis points and Q2 2026 core efficiency ratio* was 50.55% compared to Q2 2025 core efficiency ratio* of 51.56%, a decline of 101 basis points.

















*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
1 Excludes pre-tax gains on investment securities of $0.1 million.
1

CEO Commentary
West Reading, Pa, July 23, 2026 - “I am pleased to share our second quarter 2026 results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value.” said Customers Bancorp CEO Sam Sidhu.
“Artificial intelligence (“AI”) and automation continued to drive measurable transformative progress across the organization in the second quarter, with tangible results across productivity, revenue, and risk management. On the productivity front, we completed a pilot of our new AI-powered loan closing process, which included successfully closing selected commercial loans in seven days, down from 30 to 60 days typically, achieving this milestone one to two quarters ahead of schedule. We also saw positive revenue impact, with select verticals delivering over 100% improvement in prospecting success rates as AI enhanced our ability to identify and pursue the highest-quality opportunities. Finally, on risk management, we piloted AI-powered KYC screening and OFAC false-positive clearing, strengthening the consistency and defensibility of our compliance processes while freeing up capacity for higher-value work. Together, these results reflect the tangible, organization-wide progress we are making as we continue to scale AI across the bank.
Our cubiX payments platform also continued to scale, with cumulative network transaction volume surpassing $5 trillion in the quarter. We saw particularly strong momentum in our real estate vertical, which added $300 million in deposit balances in the quarter and has a nine figure pipeline per quarter through year end.
We continued to strategically and organically grow our loan and deposit portfolios with momentum throughout the organization. Total loans and leases grew by 3.6% in Q2 2026 compared to Q1 2026, with contributions from multiple verticals allowing us to deliver above industry average growth rates without sacrificing on structure or credit quality.
Total deposits increased by 0.6% in Q2 2026 compared to Q1 2026, and we delivered about $375 million of non-interest bearing deposit growth in Q2 2026 outside of our digital asset channel clients. Year to date our new commercial banking teams hired since Q2 2023 added approximately $570 million in deposits with 65% of the growth from non-interest bearing deposits. The growth continued to be granular as we had an increase of approximately 1,250 commercial accounts on a net basis, or a 5% increase in a single quarter, and the 2025 teams alone added 475 accounts in the quarter.
Our Q2 2026 GAAP earnings were $71.6 million, or $2.05 per diluted share, and core earnings* were $71.5 million, or $2.05 per diluted share. Asset quality remains strong with our NPA ratio at just 0.32% of total assets and reserve levels are robust at 293% of total non-performing loans at the end of Q2 2026. Our TCE / TA ratio* increased by 40 basis points from June 30, 2025 to 8.3% at June 30, 2026, while our balance sheet grew by 2.5% and we repurchased 92,804 shares of common stock at a weighted average price of $73.03 in the quarter.
In Q2 2026, we once again delivered exceptionally strong growth across key metrics of revenue, core earnings*, and book value per share of 10%, 14%*, and 16%, respectively, when compared to Q2 2025” Sam Sidhu concluded.



*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
2

Key Balance Sheet Trends
Loans and Leases Held for Investment
Loans and leases held for investment were a period end record $18.0 billion at June 30, 2026, up $585 million, or 3.4%, from March 31, 2026. C&I specialized lending increased by $253 million, or 3.4% quarter-over-quarter to $7.7 billion. Non-owner occupied commercial real estate loans increased by $145 million, or 8.3%, to $1.9 billion. Multifamily loans increased by $113 million, or 4.5%, to $2.6 billion. Other C&I loans increased by $100 million, or 10.0% to $1.1 billion. These increases were partially offset by a decrease in mortgage finance loans of $101 million, or 5.5% to $1.7 billion.
Loans and leases held for investment of $18.0 billion at June 30, 2026 were up $2.6 billion, or 16.8%, year-over-year. C&I specialized lending increased by $1.2 billion, or 18.5%, year-over-year. Non-owner occupied commercial real estate loans increased by $391 million, or 26.1%. Multifamily loans increased by $377 million, or 16.8%. Owner-occupied commercial real estate loans increased by $206 million, or 19.3%. Consumer installment loans increased by $138 million, or 17.1%. Construction loans increased by $118 million, or 119.9%. Mortgage finance loans increased by $104 million, or 6.4%.
Investment Securities
At June 30, 2026, total investment securities were $3.3 billion, an increase of $602 million compared to March 31, 2026 and an increase of $528 million compared to a year ago, driven primarily from purchases of agency MBS and CMO.
At June 30, 2026, the Available-For-Sale (“AFS”) debt securities portfolio had a spot yield of 5.14%, an effective duration of approximately 2.5 years, and approximately 35% are variable rate. Additionally, approximately 79% of the AFS securities portfolio was AAA rated at June 30, 2026.
At June 30, 2026, the Held-To-Maturity (“HTM”) debt securities portfolio represented only 2.4% of total assets, had a spot yield of 3.18% and an effective duration of approximately 4.2 years. Additionally, at June 30, 2026, approximately 70% of the HTM securities were AAA rated and $0.2 billion were credit enhanced asset backed securities with no current expectation of credit losses.
Deposits
Total deposits increased $140 million, or 0.6% to a period end record $21.7 billion at June 30, 2026 as compared to the prior quarter. The total average cost of deposits increased by 4 basis points to 2.50% in Q2 2026 from 2.46% in the prior quarter. Total estimated uninsured deposits were $7.6 billion1, or 35% of total deposits at June 30, 2026 with immediately available liquidity covering approximately 146% of these deposits.
Total deposits increased $2.8 billion, or 14.5% to $21.7 billion at June 30, 2026 as compared to a year ago. The total average cost of deposits decreased by 35 basis points to 2.50% in Q2 2026 from 2.85% in Q2 2025.
Borrowings
Total borrowings increased $428 million, or 22.5% to $2.3 billion at June 30, 2026 as compared to the prior quarter. This increase primarily resulted from net draws of $500 million in FHLB advances, partially offset by repayment of $70 million in federal funds purchased. Total borrowings increased $853 million, or 57.7%, to $2.3 billion at June 30, 2026 as compared to a year ago primarily due to net draws of $870 million in FHLB advances.
1 Uninsured deposits (estimate) of $9.7 billion to be reported on the Bank’s call report, less deposits of $1.7 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $313 million.
3

Capital
Customers Bancorp’s common equity increased $61 million to $2.2 billion, and tangible common equity* increased $61 million to $2.2 billion, at June 30, 2026 compared to the prior quarter, respectively, primarily from earnings of $72 million, offset in part by $7 million of common share repurchase and an increase in AOCI of $4 million (net of taxes), mostly from increased unrealized losses on swaps designated as cash flow hedges. Customers Bancorp’s common equity increased $424 million to $2.2 billion, and tangible common equity* increased $424 million to $2.2 billion, at June 30, 2026 compared to a year ago, respectively, primarily from earnings of $291 million and the issuance of $163 million of common stock in September 2025, offset in part by $49 million of common share repurchases. Book value per common share increased to $65.31 from $63.64 and $56.36, and tangible book value per common share* increased to $65.20 from $63.54 and $56.24, at June 30, 2026 from March 31, 2026 and June 30, 2025, respectively.
Credit Quality
The provision for credit losses in Q2 2026 was $23 million, compared to $23 million in Q1 2026 and $21 million in Q2 2025.
Net charge-offs were $15 million in Q2 2026, compared to $13 million in Q1 2026 and Q2 2025.
The allowance for credit losses on loans and leases was $164 million at June 30, 2026, compared to $161 million at March 31, 2026 and $147 million at June 30, 2025.
Non-performing loans at June 30, 2026 increased to 0.31% of total loans and leases, compared to 0.27% at March 31, 2026 and 0.18% at June 30, 2025. Nonperforming loans include the guaranteed portion of SBA loans. As of June 30, 2026, nonperforming loans totaled $56 million, of which approximately $12 million represents the government-guaranteed portion. Excluding the government-guaranteed portion, nonperforming loans totaled approximately $44 million, representing 0.24% of total loans and leases.
Key Profitability Trends
Net Interest Income
Net interest income totaled $193.4 million in Q2 2026, an increase of $2.0 million from Q1 2026. This increase was driven by an increase in interest income mainly from C&I specialized lending, partially offset by an increase in interest expense primarily due to a shift in deposit mix and net draws of FHLB advances.
“Net interest income increased 9% year-over-year in the second quarter of 2026. As we previously communicated, we expect the second quarter to represent the trough in our net interest margin, with a rebound to roughly Q1 2026 levels in Q3 2026 and additional expansion in Q4 2026. This trajectory is driven by expected continued low-cost deposit gathering and robust loan growth,” stated Customers Bancorp CFO Mark McCollom.
Net interest income totaled $193.4 million in Q2 2026, an increase of $16.7 million from Q2 2025. This increase was primarily due to higher interest income mainly from C&I specialized lending.
Non-Interest Income
Reported non-interest income totaled $34.0 million for Q2 2026, a decrease of $0.3 million compared to $34.3 million for Q1 2026. The slight decrease was primarily due to decreases of $1.8 million in loan fees mainly from lower gains on stock warrants and $0.9 million in bank-owned life insurance due to lower death benefits. These decreases were partially offset by an increase of $2.6 million in other non-interest income mainly due to a decrease in loss on equity investments and an increase in income from supplemental executive retirement plan (SERP) assets and derivatives.
4

Non-interest income totaled $34.0 million for Q2 2026, an increase of $4.4 million compared to Q2 2025. The increase was primarily due to increases in commercial lease income of $4.3 million and $1.1 million in net gain on sale of loans and leases mainly from the sale of SBA loans, and $1.8 million of net loss on sale of investment securities in Q2 2025, partially offset by a decrease of $2.6 million in other non-interest income primarily from $1.8 million of fees associated with the sunsetting of a loan origination program with a fintech company in Q2 2025.
Non-Interest Expense
Non-interest expenses totaled $114.9 million in Q2 2026, an increase of $2.9 million compared to Q1 2026. The increase was primarily attributable to increases of $4.7 million in salaries and employee benefits mainly due to annual merit increases, higher headcount, $1.0 million in severance expense and higher SERP liability, $1.2 million in technology, communication and bank operations mainly for software and $2.8 million in other non-interest expenses mainly for business development, non-capitalizable loan origination expenses and provision for unfunded lending-related commitments, partially offset by decreases of $3.6 million in FDIC assessments, non-income taxes and regulatory fees and $1.7 million in professional fees.
“In Q2 2026, we had $1.0 million of severance expense and even with this impact, we continued to demonstrate strong expense discipline while investing in our future. We successfully achieved our upsized operational excellence goal of $30 million in annual run rate revenue enhancements and expense savings providing capacity for further investment in the franchise. Importantly we are driving significant positive operating leverage with core revenue* growth of 13% and core expense* growth of only 8% in the six months ended June 30, 2026 compared to 2025. This drove an approximately 200 basis point decline in our core efficiency ratio* over that same time period,” stated Mark McCollom.
Non-interest expenses totaled $114.9 million in Q2 2026, an increase of $8.3 million compared to Q2 2025. The increase was primarily attributable to increases of $10.2 million in salaries and employee benefits and $4.0 million in commercial lease depreciation associated with the Bank’s continued growth, $2.5 million in technology, communication and bank operations mainly for software and processing fees, and $3.1 million in other non-interest expenses mainly due to business development and non-capitalizable loan origination expenses. These increases were partially offset by decreases of $7.3 million in FDIC assessments, non-income taxes and regulatory fees and $3.8 million in professional fees.
Taxes
Income tax expense was $17.9 million in Q2 2026, down from $20.7 million in Q1 2026 and slightly lower than $18.0 million in Q2 2025. The decrease reflects favorable permanent tax differences, partly offset by higher state and local income tax expense. The effective tax rate was 20% for Q2 2026.

5

Outlook
“We were very pleased with the start to 2026 and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, exceptional payment capabilities, and a single point of contact service model will deliver sustainable long-term growth. We are reaffirming our full-year 2026 guidance across all metrics.
We expect to continue to execute across the company’s four top priorities for 2026. First, on AI and automation, we expect to see meaningful progress on our “top down” priorities including broad deployment of the seven day loan closing agentic tool, onboarding complex commercial deposit accounts in minutes not hours, and launching new business lines in our payment vertical. We also expect further benefits from “bottoms up” use cases as they drive increased revenue and improved productivity through team member hours saved. Second, we expect our payments capabilities to continue to expand, driven by the new industries and use cases we are serving and by strengthening relationships with existing clients through expanded product offerings. Third, we are confident in our ability to continue to deliver above industry average loan and deposit portfolio growth and build upon our successful team recruitment strategy. And fourth, we will seek to accomplish these initiatives while operating with a high standard of regulatory and risk management excellence and maintaining a strong capital base, liquidity, and credit quality.
We believe we are incredibly well positioned to continue to achieve these goals and deliver excellent client service and strong financial performance in 2026 and beyond,” concluded Sam Sidhu.
6

Webcast
Date:            Friday, July 24, 2026        
Time:            9:00 AM EDT
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 2nd Quarter Earnings Webcast.
You may submit questions in advance of the live webcast by emailing our Chief Marketing Officer, Laura Vele at lvele@customersbank.com.
The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with approximately $27 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:
•Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
•No. 45 out of the 100 largest publicly traded banks in 2026 Forbes Best Banks list
•Net Promoter Score of 81 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
“Safe Harbor” Statement
In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or
7

threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2025, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
8

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED
(Dollars in thousands, except per share data)
Q2Q1Q4Q3Q2Six Months Ended June 30,
2026202620252025202520262025
GAAP Profitability Metrics:
Net income available to common shareholders
$71,560 $69,653 $70,088 $73,726 $55,846 $141,213 $65,369 
Per share amounts:
Earnings per share - diluted$2.05 $1.97 $1.98 $2.20 $1.73 $4.02 $2.02 
Book value per common share
$65.31 $63.64 $61.87 $59.83 $56.36 $65.31 $56.36 
Return on average assets (“ROAA”)
1.13 %1.13 %1.20 %1.26 %1.09 %1.13 %0.67 %
Return on average common equity (“ROCE”)
13.22 %13.16 %13.28 %15.57 %12.79 %13.19 %7.57 %
Net interest margin, tax equivalent 3.17 %3.22 %3.40 %3.46 %3.27 %3.19 %3.20 %
Efficiency ratio50.55 %49.68 %49.52 %45.39 %51.23 %50.12 %52.06 %
Non-GAAP Profitability Metrics (1):
Core earnings$71,457 $69,445 $72,851 $73,473 $58,147 $140,902 $108,149 
Per share amounts:
Core earnings per share - diluted$2.05 $1.97 $2.06 $2.20 $1.80 $4.01 $3.33 
Tangible book value per common share
$65.20 $63.54 $61.77 $59.72 $56.24 $65.20 $56.24 
Core ROAA1.13 %1.13 %1.19 %1.25 %1.10 %1.13 %1.04 %
Core ROCE13.20 %13.12 %13.81 %15.52 %13.32 %13.16 %12.53 %
Core efficiency ratio50.55 %49.68 %49.52 %45.40 %51.56 %50.12 %52.11 %
Balance Sheet Trends:
Total assets
$26,520,789 $25,880,767 $24,895,868 $24,260,163 $22,550,800 $26,520,789 $22,550,800 
Total cash and investment securities
$7,437,163 $7,454,901 $7,078,243 $6,997,783 $6,234,043 $7,437,163 $6,234,043 
Total loans and leases
$18,015,300 $17,391,546 $16,782,516 $16,303,147 $15,412,400 $18,015,300 $15,412,400 
Non-interest bearing demand deposits
$6,913,804 $6,739,713 $6,303,748 $6,380,879 $5,481,065 $6,913,804 $5,481,065 
Total deposits
$21,732,897 $21,592,645 $20,778,704 $20,405,023 $18,976,018 $21,732,897 $18,976,018 
Asset Quality:
Net charge-offs $14,579 $13,255 $13,749 $15,371 $13,115 $27,834 $30,259 
Annualized net charge-offs to average total loans and leases0.34 %0.32 %0.33 %0.39 %0.35 %0.33 %0.41 %
Nonaccrual / non-performing loans (“NPLs”)
$56,022 $47,818 $43,688 $28,421 $28,443 $56,022 $28,443 
NPLs to total loans and leases
0.31 %0.27 %0.26 %0.17 %0.18 %0.31 %0.18 %
Reserves to NPLs
292.93 %336.61 %356.29 %534.14 %518.29 %292.93 %518.29 %
Non-performing assets (“NPAs”)
$85,661 $74,737 $72,344 $61,057 $60,778 $85,661 $60,778 
NPAs to total assets
0.32 %0.29 %0.29 %0.25 %0.27 %0.32 %0.27 %

9

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
FINANCIAL HIGHLIGHTS - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Q2Q1Q4Q3Q2Six Months Ended June 30,
2026202620252025202520262025
Capital Metrics:
Common equity to total assets
8.3 %8.3 %8.5 %8.4 %7.9 %8.3 %7.9 %
Tangible common equity to tangible assets (1)
8.3 %8.3 %8.5 %8.4 %7.9 %8.3 %7.9 %
Common equity Tier 1 capital ratio (2)
12.8 %12.89 %12.99 %13.00 %12.05 %12.8 %12.05 %
Total risk based capital ratio (2)
14.8 %14.88 %15.39 %15.35 %14.49 %14.8 %14.49 %
Customers Bank Capital Ratios (2):
Common equity Tier 1 capital to risk-weighted assets13.5 %13.78 %13.25 %13.22 %13.00 %13.5 %13.00 %
Total capital to risk-weighted assets 14.5 %14.77 %14.62 %14.60 %14.43 %14.5 %14.43 %
Tier 1 capital to average assets (leverage ratio) 9.3 %9.37 %8.90 %8.84 %8.86 %9.4 %8.86 %
Share amounts:
Average shares outstanding - basic33,796,369 34,080,834 34,170,777 32,340,813 31,585,390 33,937,816 31,516,887 
Average shares outstanding - diluted34,905,731 35,313,835 35,396,324 33,460,055 32,374,061 35,108,656 32,431,995 
Shares outstanding
33,772,598 33,692,632 34,191,223 34,163,506 31,606,934 33,772,598 31,606,934 
(1) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document.
(2) Regulatory capital ratios are estimated for Q2 2026 and actual for the remaining periods.

10

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED
(Dollars in thousands, except per share data)Six Months Ended
Q2Q1Q4Q3Q2June 30,
2026202620252025202520262025
Interest income:
Loans and leases$268,628 $258,734 $274,752 $272,131 $246,869 $527,362 $477,877 
Investment securities34,727 32,141 31,979 36,091 37,381 66,868 71,720 
Interest earning deposits37,628 41,830 44,862 49,639 39,972 79,458 82,886 
Loans held for sale1,280 1,235 1,432 1,589 1,806 2,515 6,567 
Other2,394 2,372 2,173 2,029 1,973 4,766 3,860 
Total interest income344,657 336,312 355,198 361,479 328,001 680,969 642,910 
Interest expense:
Deposits130,296 126,126 131,797 141,983 134,045 256,422 265,353 
FHLB advances17,109 12,935 14,490 12,945 12,717 30,044 24,518 
Subordinated debt2,723 4,621 3,355 3,251 3,229 7,344 6,441 
Federal funds purchased99 13 — — — 112 — 
Other borrowings1,064 1,266 1,128 1,388 1,307 2,330 2,449 
Total interest expense151,291 144,961 150,770 159,567 151,298 296,252 298,761 
Net interest income193,366 191,351 204,428 201,912 176,703 384,717 344,149 
Provision for credit losses23,067 23,372 22,337 26,543 20,781 46,439 49,078 
Net interest income after provision for credit losses170,299 167,979 182,091 175,369 155,922 338,278 295,071 
Non-interest income:
Commercial lease income15,392 15,418 14,186 11,536 11,056 30,810 21,724 
Loan fees8,673 10,506 7,420 11,443 9,106 19,179 16,341 
Bank-owned life insurance 2,213 3,084 2,189 2,165 2,249 5,297 6,909 
Mortgage finance transactional fees1,332 1,306 1,339 1,298 1,175 2,638 2,108 
Net gain (loss) on sale of loans and leases1,061 1,044 (62)— — 2,105 2 
Net gain (loss) on sale of investment securities154 355 (27)186 (1,797)509 (1,797)
Impairment loss on debt securities— — — — — — (51,319)
Other5,218 2,603 7,471 3,563 7,817 7,821 11,148 
Total non-interest income34,043 34,316 32,516 30,191 29,606 68,359 5,116 
Non-interest expense:
Salaries and employee benefits56,037 51,294 51,744 48,723 45,848 107,331 88,522 
Technology, communication and bank operations12,891 11,643 11,388 10,415 10,382 24,534 21,694 
Commercial lease depreciation12,761 12,692 11,668 9,463 8,743 25,453 17,206 
Professional services10,024 11,695 12,390 12,281 13,850 21,719 25,707 
Loan servicing3,710 3,859 4,050 4,167 4,053 7,569 8,683 
Occupancy3,495 3,956 4,291 4,370 3,551 7,451 6,963 
FDIC assessments, non-income taxes and regulatory fees4,585 8,215 9,023 8,505 11,906 12,800 23,656 
Advertising and promotion481 554 812 636 461 1,035 989 
Other10,907 8,080 11,943 6,657 7,832 18,987 15,977 
Total non-interest expense114,891 111,988 117,309 105,217 106,626 226,879 209,397 
Income before income tax expense89,451 90,307 97,298 100,343 78,902 179,758 90,790 
Income tax expense17,891 20,654 22,806 24,598 17,963 38,545 16,939 
Net income71,560 69,653 74,492 75,745 60,939 141,213 73,851 
Preferred stock dividends— — 1,605 2,019 3,185 — 6,574 
Loss on redemption of preferred stock— — 2,799 — 1,908 — 1,908 
Net income available to common shareholders$71,560 $69,653 $70,088 $73,726 $55,846 $141,213 $65,369 
Basic earnings per common share$2.12 $2.04 $2.05 $2.28 $1.77 $4.16 $2.07 
Diluted earnings per common share 2.05 1.97 1.98 2.20 1.73 4.02 2.02 
11

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET - UNAUDITED
(Dollars in thousands)
June 30,March 31,December 31,September 30,June 30,
20262026202520252025
ASSETS
Cash and due from banks$85,546 $89,153 $62,051 $57,951 $72,986 
Interest earning deposits4,093,306 4,709,051 4,349,412 4,127,688 3,430,525 
Cash and cash equivalents4,178,852 4,798,204 4,411,463 4,185,639 3,503,511 
Investment securities, at fair value2,626,717 1,993,152 1,937,646 2,010,820 1,877,406 
Investment securities held to maturity631,594 663,545 729,134 801,324 853,126 
Loans held for sale58,611 20,282 26,102 30,897 32,963 
Loans and leases receivable16,217,068 15,519,493 15,041,340 14,673,636 13,719,829 
Loans receivable, mortgage finance, at fair value1,654,795 1,758,685 1,612,997 1,486,978 1,536,254 
Loans receivable, installment, at fair value84,826 93,086 102,077 111,636 123,354 
Allowance for credit losses on loans and leases(164,106)(160,962)(155,656)(151,809)(147,418)
Total loans and leases receivable, net of allowance for credit losses on loans and leases17,792,583 17,210,302 16,600,758 16,120,441 15,232,019 
FHLB, Federal Reserve Bank, and other restricted stock144,971 117,880 110,411 103,290 100,590 
Accrued interest receivable103,125 105,002 103,626 106,379 101,481 
Bank premises and equipment, net19,773 15,749 16,745 15,340 5,978 
Bank-owned life insurance310,312 306,927 305,503 303,212 300,747 
Other real estate owned12,568 12,506 12,432 12,432 12,306 
Goodwill and other intangibles3,629 3,629 3,629 3,629 3,629 
Other assets638,054 633,589 638,419 566,760 527,044 
Total assets$26,520,789 $25,880,767 $24,895,868 $24,260,163 $22,550,800 
LIABILITIES AND SHAREHOLDERS’ EQUITY
Demand, non-interest bearing deposits$6,913,804 $6,739,713 $6,303,748 $6,380,879 $5,481,065 
Interest bearing deposits14,819,093 14,852,932 14,474,956 14,024,144 13,494,953 
Total deposits21,732,897 21,592,645 20,778,704 20,405,023 18,976,018 
Federal funds purchased— 70,000 — — — 
FHLB advances2,059,163 1,561,655 1,325,068 1,195,437 1,195,377 
Other borrowings99,278 99,243 99,208 99,173 99,138 
Subordinated debt171,741 171,614 281,147 182,718 182,649 
Accrued interest payable and other liabilities252,018 241,310 296,224 251,753 234,060 
Total liabilities24,315,097 23,736,467 22,780,351 22,134,104 20,687,242 
Preferred stock— — — 82,201 82,201 
Common stock36,485 36,312 36,189 36,161 36,123 
Additional paid in capital669,114 669,112 666,756 662,252 572,473 
Retained earnings1,676,407 1,604,847 1,535,194 1,465,106 1,391,380 
Accumulated other comprehensive income (loss), net(58,346)(54,657)(54,050)(51,089)(71,325)
Treasury stock, at cost(117,968)(111,314)(68,572)(68,572)(147,294)
Total shareholders’ equity2,205,692 2,144,300 2,115,517 2,126,059 1,863,558 
Total liabilities and shareholders’ equity$26,520,789 $25,880,767 $24,895,868 $24,260,163 $22,550,800 

12

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED
(Dollars in thousands)
Three Months Ended
June 30, 2026March 31, 2026June 30, 2025
Average BalanceInterest Income or Expense
Average Yield or Cost (%)
Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $4,064,683 $37,628 3.66%$4,492,897 $41,830 3.78%$3,565,168 $39,972 4.50%
Investment securities (1)
2,982,966 34,727 4.66%2,735,786 32,141 4.70%2,890,878 37,381 5.19%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
8,274,803 139,664 6.77%7,863,238 132,861 6.85%6,785,684 126,854 7.50%
Other commercial & industrial loans (2)
1,478,857 22,160 6.01%1,450,962 24,202 6.76%1,484,528 25,862 6.99%
Mortgage finance loans1,590,328 17,078 4.31%1,513,914 16,250 4.35%1,501,484 18,349 4.90%
Multifamily loans2,492,956 29,118 4.68%2,494,849 28,249 4.59%2,317,381 25,281 4.38%
Non-owner occupied commercial real estate loans2,003,968 29,842 5.97%1,907,541 27,711 5.89%1,581,087 23,003 5.84%
Residential mortgages527,816 6,265 4.75%524,282 6,240 4.77%537,008 6,344 4.74%
Installment loans947,935 25,781 10.91%912,090 24,456 10.87%879,972 22,982 10.48%
Total loans and leases (3)
17,316,663 269,908 6.25%16,666,876 259,969 6.32%15,087,144 248,675 6.61%
Other interest-earning assets174,621 2,394 5.50%156,894 2,372 6.13%133,824 1,973 5.91%
Total interest-earning assets24,538,933 344,657 5.62%24,052,453 336,312 5.66%21,677,014 328,001 6.07%
Non-interest-earning assets828,466 868,524 685,975 
Total assets $25,367,399 $24,920,977 $22,362,989 
Liabilities
Interest checking accounts$5,075,436 $41,077 3.25%$4,993,616 $40,023 3.25%$4,935,587 $47,245 3.84%
Money market deposit accounts4,593,765 39,880 3.48%4,364,149 36,640 3.40%4,137,035 40,397 3.92%
Other savings accounts1,655,029 13,943 3.38%1,579,730 13,580 3.49%1,325,639 12,767 3.86%
Certificates of deposit3,438,721 35,396 4.13%3,456,664 35,883 4.21%2,852,645 33,636 4.73%
Total interest-bearing deposits (4)
14,762,951 130,296 3.54%14,394,159 126,126 3.55%13,250,906 134,045 4.06%
Federal funds purchased10,659 99 3.75%1,367 13 3.73%— — —%
Borrowings1,989,478 20,896 4.21%1,712,498 18,822 4.46%1,417,370 17,253 4.88%
Total interest-bearing liabilities16,763,088 151,291 3.62%16,108,024 144,961 3.65%14,668,276 151,298 4.14%
Non-interest-bearing deposits (4)
6,183,251 6,393,947 5,593,581 
Total deposits and borrowings22,946,339 2.64%22,501,971 2.61%20,261,857 2.99%
Other non-interest-bearing liabilities249,563 272,488 221,465 
Total liabilities 23,195,902 22,774,459 20,483,322 
Shareholders’ equity2,171,497 2,146,518 1,879,667 
Total liabilities and shareholders’ equity$25,367,399 $24,920,977 $22,362,989 
Net interest income193,366 191,351 176,703 
Tax-equivalent adjustment790 257 366 
Net interest earnings$194,156 $191,608 $177,069 
Interest spread2.98%3.05%3.07%
Net interest margin3.15%3.22%3.27%
Net interest margin tax equivalent (5)
3.17%3.22%3.27%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.50%, 2.46% and 2.85% for the three months ended June 30, 2026, March 31, 2026 and June 30, 2025, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 21% for the three months ended June 30, 2026 and March 31, 2026 and 26% for the three months ended June 30, 2025, presented to approximate interest income as a taxable asset.
13

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED)
(Dollars in thousands)
Six Months Ended
June 30, 2026June 30, 2025
Average Balance
Interest Income or ExpenseAverage Yield or Cost (%)Average BalanceInterest Income or ExpenseAverage Yield or Cost (%)
Assets
Interest earning deposits $4,278,663 $79,458 3.69%$3,710,585 $82,886 4.50%
Investment securities (1)
2,860,058 66,868 4.68%2,995,074 71,720 4.83%
Loans and leases:
Commercial & industrial:
Specialized lending loans and leases (2)
8,070,098 272,525 6.81%6,630,720 247,805 7.54%
Other commercial & industrial loans (2)
1,465,556 46,362 6.38%1,513,526 49,795 6.63%
Mortgage finance loans1,552,332 33,328 4.33%1,377,730 33,101 4.85%
Multifamily loans2,493,897 57,367 4.64%2,295,757 48,945 4.30%
Non-owner occupied commercial real estate loans1,956,021 57,553 5.93%1,565,815 44,567 5.74%
Residential mortgages526,065 12,505 4.76%533,828 12,572 4.75%
Installment loans930,112 50,237 10.90%908,922 47,659 10.57%
Total loans and leases (3)
16,994,081 529,877 6.29%14,826,298 484,444 6.59%
Other interest-earning assets165,796 4,766 5.80%130,825 3,860 5.95%
Total interest-earning assets24,298,598 680,969 5.64%21,662,782 642,910 5.98%
Non-interest-earning assets846,849 676,326 
Total assets $25,145,447 $22,339,108 
Liabilities
Interest checking accounts$5,034,752 $81,100 3.25%$5,145,729 $97,148 3.81%
Money market deposit accounts4,479,969 76,520 3.44%4,010,647 78,164 3.93%
Other savings accounts1,617,588 27,523 3.43%1,239,021 23,458 3.82%
Certificates of deposit3,447,665 71,279 4.17%2,801,467 66,583 4.79%
Total interest-bearing deposits (4)
14,579,974 256,422 3.55%13,196,864 265,353 4.05%
Federal funds purchased6,039 112 3.75%— — —%
Borrowings1,851,753 39,718 4.33%1,382,349 33,408 4.87%
Total interest-bearing liabilities16,437,766 296,252 3.63%14,579,213 298,761 4.13%
Non-interest-bearing deposits (4)
6,288,017 5,651,789 
Total deposits and borrowings22,725,783 2.63%20,231,002 2.98%
Other non-interest-bearing liabilities260,535 233,891 
Total liabilities 22,986,318 20,464,893 
Shareholders’ equity2,159,129 1,874,215 
Total liabilities and shareholders’ equity$25,145,447 $22,339,108 
Net interest income384,717 344,149 
Tax-equivalent adjustment1,047 729 
Net interest earnings$385,764 $344,878 
Interest spread3.01%3.00%
Net interest margin3.18%3.20%
Net interest margin tax equivalent (5)
3.19%3.20%
(1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts.
(2) Includes owner occupied commercial real estate loans.
(3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees.
(4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.48% and 2.84% for the six months ended June 30, 2026 and 2025, respectively.
(5) Tax-equivalent basis, using an estimated marginal tax rate of 21% for the six months ended June 30, 2026 and 26% for the six months ended June 30, 2025, presented to approximate interest income as a taxable asset.
14

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED
(Dollars in thousands)
June 30,March 31,December 31,September 30,June 30,
20262026202520252025
Loans and leases held for investment
Commercial:
Commercial & industrial:
Specialized lending$7,650,758 $7,398,205 $7,090,087 $7,083,620 $6,454,661 
Other commercial & industrial
1,103,797 1,003,750 1,033,704 1,056,173 1,037,684 
Mortgage finance
1,730,041 1,831,408 1,700,380 1,577,038 1,625,764 
Multifamily2,623,964 2,510,697 2,490,336 2,356,590 2,247,282 
Commercial real estate owner occupied1,270,575 1,279,501 1,135,119 1,058,741 1,065,006 
Commercial real estate non-owner occupied1,888,040 1,742,989 1,738,821 1,582,332 1,497,385 
Construction216,832 204,999 162,966 123,290 98,626 
Total commercial loans and leases16,484,007 15,971,549 15,351,413 14,837,784 14,026,408 
Consumer:
Residential508,187 495,458 497,567 514,544 520,570 
Manufactured housing24,763 26,065 27,452 28,749 30,287 
Installment:
Personal647,149 599,302 581,340 570,768 457,728 
Other292,583 278,890 298,642 320,405 344,444 
Total installment loans939,732 878,192 879,982 891,173 802,172 
Total consumer loans1,472,682 1,399,715 1,405,001 1,434,466 1,353,029 
Total loans and leases held for investment$17,956,689 $17,371,264 $16,756,414 $16,272,250 $15,379,437 
Loans held for sale
Commercial:
Commercial real estate non-owner occupied$— $— $— $4,700 $— 
Total commercial loans and leases— — — 4,700 — 
Consumer:
Residential2,528 1,767 1,851 2,229 5,180 
Installment:
Personal53,101 17,056 23,357 23,728 27,682 
Other2,982 1,459 894 240 101 
Total installment loans56,083 18,515 24,251 23,968 27,783 
Total consumer loans58,611 20,282 26,102 26,197 32,963 
Total loans held for sale$58,611 $20,282 $26,102 $30,897 $32,963 
Total loans and leases portfolio$18,015,300 $17,391,546 $16,782,516 $16,303,147 $15,412,400 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
PERIOD END DEPOSIT COMPOSITION - UNAUDITED
(Dollars in thousands)
June 30,March 31,December 31,September 30,June 30,
20262026202520252025
Demand, non-interest bearing$6,913,804 $6,739,713 $6,303,748 $6,380,879 $5,481,065 
Demand, interest bearing5,107,649 5,085,040 5,049,151 5,050,437 4,912,839 
Total demand deposits12,021,453 11,824,753 11,352,899 11,431,316 10,393,904 
Savings1,555,932 1,742,652 1,731,010 1,554,533 1,375,072 
Money market4,592,851 4,604,981 4,398,827 4,339,371 4,206,516 
Time deposits3,562,661 3,420,259 3,295,968 3,079,803 3,000,526 
Total deposits$21,732,897 $21,592,645 $20,778,704 $20,405,023 $18,976,018 

15


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED
(Dollars in thousands)
As of June 30, 2026As of March 31, 2026As of June 30, 2025
Loan typeTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loansTotal loansAllowance for credit lossesTotal reserves to total loans
Commercial:
Commercial & industrial, including specialized lending
$8,829,801 $40,158 0.45 %$8,474,678 $41,214 0.49 %$7,581,855 $36,262 0.48 %
Multifamily2,623,964 29,324 1.12 %2,510,697 19,441 0.77 %2,247,282 20,864 0.93 %
Commercial real estate owner occupied1,270,575 10,226 0.80 %1,279,501 10,556 0.83 %1,065,006 12,514 1.18 %
Commercial real estate non-owner occupied1,888,040 13,503 0.72 %1,742,989 18,470 1.06 %1,497,385 20,679 1.38 %
Construction216,832 2,803 1.29 %204,999 2,672 1.30 %98,626 2,160 2.19 %
Total commercial loans and leases receivable14,829,212 96,014 0.65 %14,212,864 92,353 0.65 %12,490,154 92,479 0.74 %
Consumer:
Residential508,187 6,251 1.23 %495,458 5,713 1.15 %520,570 6,331 1.22 %
Manufactured housing24,763 3,244 13.10 %26,065 3,338 12.81 %30,287 3,721 12.29 %
Installment854,906 58,597 6.85 %785,106 59,558 7.59 %678,818 44,887 6.61 %
Total consumer loans receivable1,387,856 68,092 4.91 %1,306,629 68,609 5.25 %1,229,675 54,939 4.47 %
Loans and leases receivable held for investment
16,217,068 164,106 1.01 %15,519,493 160,962 1.04 %13,719,829 147,418 1.07 %
Loans receivable, mortgage finance, at fair value1,654,795 — — %1,758,685 — — %1,536,254 — — %
Loans receivable, installment, at fair value84,826 — — %93,086 — — %123,354 — — %
Loans held for sale58,611 — — %20,282 — — %32,963 — — %
Total loans and leases portfolio$18,015,300 $164,106 0.91 %$17,391,546 $160,962 0.93 %$15,412,400 $147,418 0.96 %
16


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
ASSET QUALITY - UNAUDITED (CONTINUED)
(Dollars in thousands)
As of June 30, 2026As of March 31, 2026As of June 30, 2025
Loan typeNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLsNon accrual /NPLsTotal NPLs to total loansTotal reserves to total NPLs
Commercial:
Commercial & industrial, including specialized lending
$22,828 0.26 %175.92 %$18,588 0.22 %221.72 %$4,218 0.06 %859.70 %
Multifamily14,205 0.54 %206.43 %9,090 0.36 %213.87 %— — %— %
Commercial real estate owner occupied5,692 0.45 %179.66 %5,740 0.45 %183.90 %7,005 0.66 %178.64 %
Commercial real estate non-owner occupied135 0.01 %10002.22 %135 0.01 %13681.48 %62 0.00 %33353.23 %
Construction— — %— %— — %— %— — %— %
Total commercial loans and leases receivable42,860 0.29 %224.02 %33,553 0.24 %275.25 %11,285 0.09 %819.49 %
Consumer:
Residential6,740 1.33 %92.74 %7,509 1.52 %76.08 %8,234 1.58 %76.89 %
Manufactured housing1,047 4.23 %309.84 %1,143 4.39 %292.04 %1,608 5.31 %231.41 %
Installment4,075 0.48 %1437.96 %3,736 0.48 %1594.16 %4,944 0.73 %907.91 %
Total consumer loans receivable11,862 0.85 %574.03 %12,388 0.95 %553.83 %14,786 1.20 %371.56 %
Loans and leases receivable54,722 0.34 %299.89 %45,941 0.30 %350.37 %26,071 0.19 %565.45 %
Loans receivable, mortgage finance, at fair value— — %— %— — %— %— — %— %
Loans receivable, installment, at fair value1,231 1.45 %— %1,626 1.75 %— %1,961 1.59 %— %
Loans held for sale69 0.12 %— %251 1.24 %— %411 1.25 %— %
Total loans and leases portfolio$56,022 0.31 %292.93 %$47,818 0.27 %336.61 %$28,443 0.18 %518.29 %
17


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED
(Dollars in thousands)
Q2Q1Q4Q3Q2Six Months Ended June 30,
2026
2026
2025
2025
2025
20262025
Loan type
Commercial & industrial, including specialized lending$2,648 $2,576 $1,620 $2,180 $3,871 $5,224 $7,102 
Multifamily4,880 2,630 4,612 — — 7,510 3,834 
Commercial real estate owner occupied(332)(5)(40)335 411 (337)427 
Commercial real estate non-owner occupied— — (225)3,073 — — — 
Construction— — — — (3)— (6)
Residential20 — 16 25 (4)20 (4)
Installment7,363 8,054 7,766 9,758 8,840 15,417 18,906 
Total net charge-offs (recoveries) from loans held for investment$14,579 $13,255 $13,749 $15,371 $13,115 $27,834 $30,259 

CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
LOANS AND LEASES RISK RATINGS - UNAUDITED
(Dollars in thousands)
June 30,March 31,December 31,September 30,June 30,
20262026202520252025
Loans and leases (1) risk ratings:
Commercial loans and leases
Pass$14,434,943 $13,803,943 $13,316,507 $12,927,467 $12,047,656 
Special Mention
132,704 159,714 216,462 187,794 174,587 
Substandard
257,517 245,028 200,779 230,079 256,849 
Total commercial loans and leases14,825,164 14,208,685 13,733,748 13,345,340 12,479,092 
Consumer loans
Performing1,375,438 1,294,311 1,287,408 1,308,987 1,209,377 
Non-performing12,418 12,318 15,516 13,843 20,298 
Total consumer loans1,387,856 1,306,629 1,302,924 1,322,830 1,229,675 
Loans and leases receivable (1)
$16,213,020 $15,515,314 $15,036,672 $14,668,170 $13,708,767 
(1)    Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.
18


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.

Core Earnings - Customers Bancorp
Six Months Ended
June 30,
Q2 2026Q1 2026Q4 2025Q3 2025Q2 202520262025
(Dollars in thousands, except per share data)
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
USD
Per share
GAAP net income to common shareholders$71,560 $2.05 $69,653 $1.97 $70,088 $1.98 $73,726 $2.20 $55,846 $1.73 $141,213 $4.02 $65,369 $2.02 
Reconciling items (after tax):
Impairment loss on debt securities— — — — — — — — — — — — 39,875 1.23 
(Gains) losses on investment securities(103)0.00 (208)(0.01)(36)0.00 (253)(0.01)1,388 0.04 (311)(0.01)1,264 0.04 
Derivative credit valuation adjustment— — — — — — — — — — — — 210 0.01 
Loss on redemption of preferred stock— — — — 2,799 0.08 — — 1,908 0.06 — — 1,908 0.06 
Unrealized (gain) loss on loans held for sale— — — — — — — — (223)(0.01)— — 295 0.01 
Loan program termination fees— — — — — — — — (772)(0.02)— — (772)(0.02)
Core earnings$71,457 $2.05 $69,445 $1.97 $72,851 $2.06 $73,473 $2.20 $58,147 $1.80 $140,902 $4.01 $108,149 $3.33 

Core Return on Average Assets - Customers Bancorp
Six Months Ended
June 30,
(Dollars in thousands, except per share data)Q2 2026Q1 2026Q4 2025Q3 2025Q2 202520262025
GAAP net income$71,560 $69,653 $74,492 $75,745 $60,939 $141,213 $73,851 
Impairment loss on debt securities— — — — — — 39,875 
(Gains) losses on investment securities(103)(208)(36)(253)1,388 (311)1,264 
Derivative credit valuation adjustment— — — — — — 210 
Unrealized (gain) loss on loans held for sale— — — — (223)— 295 
Loan program termination fees— — — — (772)— (772)
Core earnings
$71,457 $69,445 $74,456 $75,492 $61,332 $140,902 $114,723 
Average total assets
$25,367,399 $24,920,977 $24,721,373 $23,930,723 $22,362,989 $25,145,447 $22,339,108 
Core return on average assets1.13 %1.13 %1.19 %1.25 %1.10 %1.13 %1.04 %



19


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Core Return on Average Common Equity - Customers Bancorp
Six Months Ended
June 30,
(Dollars in thousands, except per share data)Q2 2026Q1 2026Q4 2025Q3 2025Q2 202520262025
GAAP net income to common shareholders$71,560 $69,653 $70,088 $73,726 $55,846 $141,213 $65,369 
Reconciling items (after tax):
Impairment loss on debt securities— — — — — — 39,875 
(Gains) losses on investment securities(103)(208)(36)(253)1,388 (311)1,264 
Derivative credit valuation adjustment— — — — — — 210 
Loss on redemption of preferred stock— — 2,799 — 1,908 — 1,908 
Unrealized (gain) loss on loans held for sale— — — — (223)— 295 
Loan program termination fees— — — — (772)— (772)
Core earnings$71,457 $69,445 $72,851 $73,473 $58,147 $140,902 $108,149 
Average total common shareholders’ equity
$2,171,497 $2,146,518 $2,093,510 $1,878,115 $1,751,037 $2,159,129 $1,741,029 
Core return on average common equity13.20 %13.12 %13.81 %15.52 %13.32 %13.16 %12.53 %
Core Efficiency Ratio - Customers Bancorp
Six Months Ended
June 30,
(Dollars in thousands, except per share data)Q2 2026Q1 2026Q4 2025Q3 2025Q2 202520262025
GAAP net interest income$193,366 $191,351 $204,428 $201,912 $176,703 $384,717 $344,149 
GAAP non-interest income (loss)
$34,043 $34,316 $32,516 $30,191 $29,606 $68,359 $5,116 
(Gains) losses on investment securities(130)(269)(47)(334)1,797 (399)1,637 
Derivative credit valuation adjustment— — — — — — 270 
Unrealized (gain) loss on loans held for sale— — — — (289)— 378 
Impairment loss on debt securities— — — — — — 51,319 
Loan program termination fees— — — — (1,000)— (1,000)
Core non-interest income33,913 34,047 32,469 29,857 30,114 67,960 57,720 
Core revenue$227,279 $225,398 $236,897 $231,769 $206,817 $452,677 $401,869 
GAAP non-interest expense$114,891 $111,988 $117,309 $105,217 $106,626 $226,879 $209,397 
Core non-interest expense$114,891 $111,988 $117,309 $105,217 $106,626 $226,879 $209,397 
Core efficiency ratio (1)
50.55 %49.68 %49.52 %45.40 %51.56 %50.12 %52.11 %
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.

20


CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
(Dollars in thousands, except per share data)
Tangible Common Equity to Tangible Assets - Customers Bancorp
(Dollars in thousands, except per share data)Q2 2026Q1 2026Q4 2025Q3 2025Q2 2025
GAAP total shareholders’ equity
$2,205,692 $2,144,300 $2,115,517 $2,126,059 $1,863,558 
Reconciling items:
   Preferred stock— — — (82,201)(82,201)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,202,063 $2,140,671 $2,111,888 $2,040,229 $1,777,728 
GAAP total assets$26,520,789 $25,880,767 $24,895,868 $24,260,163 $22,550,800 
Reconciling items:
Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible assets$26,517,160 $25,877,138 $24,892,239 $24,256,534 $22,547,171 
Tangible common equity to tangible assets8.3 %8.3 %8.5 %8.4 %7.9 %


Tangible Book Value per Common Share - Customers Bancorp
(Dollars in thousands, except share and per share data)Q2 2026Q1 2026Q4 2025Q3 2025Q2 2025
GAAP total shareholders’ equity
$2,205,692 $2,144,300 $2,115,517 $2,126,059 $1,863,558 
Reconciling Items:
   Preferred stock— — — (82,201)(82,201)
   Goodwill and other intangibles(3,629)(3,629)(3,629)(3,629)(3,629)
Tangible common equity$2,202,063 $2,140,671 $2,111,888 $2,040,229 $1,777,728 
Common shares outstanding33,772,598 33,692,632 34,191,223 34,163,506 31,606,934 
Tangible book value per common share$65.20 $63.54 $61.77 $59.72 $56.24 
21

1 Q2’26 1 July 2026 Investor Presentation

 

2 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2025, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law. Forward-Looking Statements

 

3 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers Bancorp Franchise Commercially oriented bank with industry-leading service combining a high touch, single point of contact model with innovative technology solutions Net Promoter Score Measuring business customer satisfaction and loyalty Customers Bank2 Banking Industry Benchmark3 NYSE: CUBI | FTE Employees ~885 | Total Assets $26.5B Data as of 6/30/2026 Customers Bancorp, Inc. 1. Non-GAAP measure, refer to appendix for reconciliation 2. As of December 2025 3. The Qualtrics U.S. Banking Relational Net Promoter® Score (NPS®) benchmark is derived from Qualtrics' vast Customer Experience dataset. The dataset includes 2022-2023 anonymized results from 50+ U.S. banking organizations, covering 80+ separate relationship surveys, and encompassing 400,000 individual survey respondents Key Balance Sheet Stats Delivering exceptional growth across the Bank Total Assets Total Gross Loans Total Deposits TBVPS1 Q2’26 ($) 26.5B 18.0B 21.7B 65.20 YoY Growth (%) 18 17 15 16 Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets) 81 41

 

4 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Q2’26 Key Accomplishments 1. Teams hired since Q2’23 2. Non-GAAP measure, refer to appendix for reconciliation 3. 2026 proxy peers most recent quarter (“MRQ”); MRQ represents Q2’26 for proxy peer banks that have reported earnings data before July 23, 2026. Otherwise represents Q1’26 data 4. Q4’2019 to Q2’2026 5. CET1 is estimated pending final regulatory report Record period end loans of $18.0 billion 4% loan growth QoQ 17% loan growth YoY Diversified across the franchise with multiple verticals contributing to growth Record period end deposits of $21.7 billion Record $6.9 billion non-interest bearing (“NIB”) deposits, or 32% of total deposits Approximately $375 million of NIB deposit growth QoQ outside of digital assets (“DA”) channel New commercial banking teams1 added approximately $570 million of deposits YTD Solid Loan GrowthAccretive Deposit Performance NII increased 9% YoY Robust low-cost deposit and loan pipelines expected to drive margin expansion Net Interest Income (NII) & Net Interest Margin (NIM) CET1 ratio at 12.8%5 TCE/TA2 increased 40 bps YoY to 8.3% Approximately 93k shares repurchased at wtd. avg. price of ~$73 Tangible book value crossed $65 per share2 YoY growth of 16% Approximately 15% CAGR since 20194 Strong Capital & LiquidityTangible Book Value Growth Core non-interest expense as percent of average assets2 of 1.82% is among the lowest of regional bank peers3 Core efficiency ratio2 declined 100bps YoY Approximately 430 bps of positive operating leverage generated YTD’26 compared to YTD’25 Positive Operating Leverage

 

5 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Organic Growth: Accelerate Franchise Growth and deliver top-tier, high-quality organic loan and deposit growth by recruiting high- performing executives and deposit-rich teams to expand our commercial banking franchise 1 2 3 Payments: Expand the cubiX ecosystem, broaden existing network to serve additional industries and develop sophisticated product offerings and embedded payments solutions 4 2026 Priorities AI: Operationalize AI at Scale and deploy AI across the organization, targeting full workflow orchestration and operating leverage Risk Management Excellence: Sustain and operate with the highest standards of regulatory and risk management excellence — turning discipline into a competitive advantage and an enabler of growth

 

6 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Agentic Integration Approach AI: Experiencing Transformational Change Across the Bank 1. Represents target-state operating goals; initiatives are in progress and not realized 2. Hours saved reflect self-reported estimates from survey of employees using AI tools. Survey data as of July 3, 2026 3. Includes custom GPTs and other similar AI agent products across major platforms used in the last 6 months 4. Includes FTEs mobilized across AI transformation initiatives Increase Revenue Reduce Risk Improve Productivity Top-Down Strategic Transformation Priorities1 Loans 7-day close, down from 30+ days Deposits Commercial onboarding in minutes, not hours Payments cubiX agentic interface enabling the processing of nearly 2 billion client API requests by YE’2026 Front Office Operations RiskFinance & Accounting Compliance Data & Insights 46,000+ Hours saved2 600+ Agents deployed3 100% AI-licensed 40 AI mobilization team4 Bottom-Up Use Cases Key Results Select Partners Cycle seeks to weave AI into the Bank’s operating fabric Pair engineers + bankers = agentic pods Understand shadow the real workflow Prioritize highest- impact opportunities Build agents on our own data & systems Validate prove it, measure impact Absorb ship into the operating fabric Agentic workflow

 

7 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Payments: Positioned at the Forefront of the Industry Accelerate Industry Adoption L IVE & SCALING Digital Assets Mortgage Finance OPPORTUNITY Illustrative use case: Traditional finance exchanges trending toward 23/5 trading 1. Daily cubiX volume available beginning 10/16/24. The network was previously referred to as CBIT before cubiX launch in Q4’24. Includes Internal Transfer Activity and Wire Transfers from cubiX/CBIT Client Base 2. Calculated as the ending deposit balances of the DA, mortgage finance and real estate payments verticals Instant Payments Platform RTP FedNow Wires ACH cubiX 100% FY 2025 82% 16% 2% Q1’26 78% 14% 8% Q2’26 DA Mortgage Finance Real Estate (pipeline) Real Estate cubiX network activity1 $ trillions, cumulative cubiX deposit balance mix2 $ millions, ending Real Estate payments vertical spotlight $ millions, nding QoQ Momentum 7x Transaction volume 4x+ Spot deposit balances ~350 New deposit accounts Accelerating deposit balances $95 $399 Q1’26 Q2’26 Q3’26 Q4’26 9 figure deposit pipeline per quarter Real Estate Client Spot Deposit Balance 2023 2024 2025 Q2’26 $0.4 $1.9 $3.9 $5.0 Illustrative Cumulative transaction volume surpassed $5T in Q2’26 Capital Markets New Verticals in Flight Illustrative use case: Cross-border 24/7

 

8 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Organic Growth: Core to the Success of Customers Bank 1. Banks cited from J.D. Power: “2026 J.D. Power Retail Banking Satisfaction Study“ sourced via analyst industry report dated June 5, 2026. Peer banks that completed M&A transactions amounting to >35% the size of the acquiring institution since 2019 have been omitted from the chart 2. As of December 2025 3. The Qualtrics U.S. Banking Relational Net Promoter® Score (NPS®) benchmark is derived from Qualtrics' vast Customer Experience dataset. The dataset includes 2022-2023 anonymized results from 50+ U.S. banking organizations, covering 80+ separate relationship surveys, and encompassing 400,000 individual survey respondents 4. Represents 6.25 year (2019 – Q1’26) CAGR 5. Revenue is calculated as the sum of net interest income and noninterest income 6. Non-GAAP measure, refer to appendix for reconciliation 7. U.S. Banks with total assets between $20 billion and $100 billion. Source S&P Cap IQ 8. Represents 6 year (2019-2025) CAGR for banks with available data throughout the time period horizon 9. Peer banks that completed M&A transactions amounting to >35% the size of the acquiring institution between 2019 and 2025 have been omitted from the peer set 10. Originally reported 2019 Core EPS of $2.28 which was recast to $2.35 to reflect the results of discontinued operations Organic Growth Flywheel NPS Scores vs. Deposit Growth 0% 10% 20% 0 20 40 60 80 100 NPS 6.25Y Deposit CAGR CUBI CUBI Peer Bank1 Peer-Leading Performance $7.61 2019 2025 $2.3510 22%3 2019 2025 $358 $81815%3 $26.17 $61.77 2019 2025 15%3 Top 5 Revenue Compounder7,8,9 #1 Core EPS Compounder7,8 Core EPS6 $ Revenue5 $ millions TBVPS6 $ #2 TBVPS Compounder7,8 Net Promoter Score ~2x the benchmark and #1 in the peer set1 Deposit growth — 100% organic ~16% deposit CAGR4 2x+ peer median1 growth rate Exceptional service NPS of 81 Client engagement Retention, referrals Performance & momentum Winning culture Reinvest in service & tech Technology & people Industry Benchmark: 41 Peer Median Deposit CAGR: 7.0% Customers Bank2 Banking Industry Benchmark3 81 41 16% Top teams deepen franchise Deposits & expertise

 

9 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED ACCRETIVE DEPOSIT PERFORMANCE Successful Execution of Deposit Franchise Transformation Led by Team Recruitment Strategy 2025 Teams Spotlight 1. Includes commercial banking teams hired since Q2’23 2. Includes team members that have joined or are in advanced conversations $0.6 2023 2024 2025 Q2’26 $1.7 $3.3 $3.9 6.5x 2023 Vintage 2024 Vintage 2025 Vintage Ending Deposit Balance1 $ billions Commercial Deposit Accounts 13,769 15,383 20,401 23,111 25,524 2022 2023 2024 2025 Q2’26 +10% Q2’26 Account Openings 2025 Teams All Other Teams ~1,250 Net Accounts Added Scale ~1,600 deposit accounts $0.5B+ deposit balance Funding Quality 63% NIBD ~0.7% spot deposit cost ~500 bps loan to deposit spread 1.7x deposit to loans Q2’26 profitable in ~3 quarters Economics $0.3B loan balance YTD Growth 65% NIBD % of Total Deposits 3% 18% 38% 62% ~30 Team Members 2026 Teams Preview ~30 New team members2 9-figure pipeline Through YE’26 Diversified Deposit, loans & fee income opportunities

 

10 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Profitability Balance Sheet Credit 3.17% vs. 3.22% NIM $26.5B +2% Total Assets 0.18% +4 bps Commercial NCOs Ratio1 $18.0B +4% Total Loans and Leases 0.31% +4 bps NPLs to Total Loans Financial Highlights - GAAP Highlights Q2’26 EARNINGS REVIEW Total Deposits $21.7B +1% Reserves to NPLs 293% vs. 337% $2.05 DILUTED EPS $71.6M NET INCOME ROCE 13.2% ROAA 1.13% vs. 1.13% 1. Q2’26 annualized NCOs as percentage of average total loans and leases for Q2’26 was 0.34%, up 2 bps compared to Q1’26 Q2’26 (vs. Q1’26)

 

11 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Non-interest Bearing Deposit Composition 1. 2026 proxy peers most recent quarter (“MRQ”) 2. DA Vertical spot balances were $3.8B, $4.0B, and $3.2B in Q2’26, Q1’26, and Q2’25, respectively Total Deposits $ billions Average cost of deposits $5.5 $4.9 $8.6 Q2’25 $6.4 $5.0 $9.0 Q3’25 $6.3 $5.1 $9.4 Q4’25 $6.7 $5.1 $9.8 Q1’26 $6.9 (32%) $5.1 $9.7 Q2’26 $19.0 $20.4 $20.8 $21.6 $21.7 Non-Interest Bearing DDA Interest Bearing DDA Non-DDA • Non-interest bearing balances excluding the DA vertical increased approximately $375 million in the quarter2 2.50% Steady Deposit Growth and Mix Improvement Approaching $22 billion in deposits with 32% non-interest bearing balances ACCRETIVE DEPOSIT PERFORMANCE • Non-interest bearing deposits increased by $174 million in the quarter to a second consecutive period end record $6.9 billion, or 32% of total deposits, representing top quartile of peer banks1 Quarterly Non-interest Bearing Deposit Growth ex. DA Vertical2 $ millions Q2’25 Q3’25 Q4’25 Q1’26 Q2’26 $26 $96 $144 $231 $372 QoQ NIBD Growth (ex. DA Vertical) 32% 29% 25% CUBI Regional Bank Peers (MRQ) Top Quartile (29.0%) QoQ: +14% YoY: +37% Q2’26 Q2’25 Q2’24

 

12 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Strong Loan Growth With Diversified Contributions Across The Franchise Q2’26 Loan Portfolio $ billions • Loan growth of over $600 million, or 4% QoQ, compared to 2% for the industry1 ROBUST LOAN GROWTH 1. US Banks with $10-$100 billion in assets that have reported earnings data before July 23, 2026. Source S&P Cap IQ 2. Includes Investment CRE, Construction, and Multifamily 3. Includes Public Finance, FIG, Commercial Banking Teams, Mortgages, PPP, and remaining loan verticals 4. Fund Finance includes Lender Finance and Capital Call Lines Real Estate Specialty Finance Consumer Installment Community C&I Other3 Fund Finance4 Healthcare Total Loan Growth Mortgage Warehouse SBA Lending Tech and Venture $270 $107 $99 $76 $63 $50 $45 $40 -$25 -$101 $624 CRE2 Q2’26 Loan Growth by Verticals $ millions Total Loans Q2’25 Q3’25 Q4’25 Q1’26 Q2’26 $15.4 $16.3 $16.8 $17.4 $18.0 • Top growth verticals included CRE, Real Estate Specialty Finance, Consumer, Community C&I • Diversified loan growth focused on adding franchise value

 

13 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Net Interest Income Growth of 9% Year-over-Year Net Interest Income & Net Interest Margin $ millions, percent 3.27% 3.46% 3.40% 3.22% 3.17% 3.25% 3.24% Q2’25 Q3’25 Q4’25 Q1’26 Q2’26 $176.7 $201.9 $204.4 $191.4 $193.4 NET INTEREST INCOME & NET INTEREST MARGIN • $16 million NII growth YoY driven by higher average loan balances and lower cost of funds • Cumulative IB and total deposit beta of 65% and 58%, respectively • Robust low-cost deposit and loan pipelines expected to drive margin expansion Key Highlights Net Interest Income NIM Illustrative NIM excl. Accretion Income Impact1 1. Q3’25 and Q4’25 contained large accretion benefit from a purchase of a loan portfolio at a discount from a participation partner

 

14 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Peer Leading Efficiency While Investing In Our Business $106.6 $105.2 $117.3 $112.0 $114.9 51.6% Q2’25 45.4% Q3’25 49.5% Q4’25 49.7% Q1’26 50.6% Q2’26 Core Non-Interest Expense1 $ millions • Core efficiency ratio1 has declined by approximately 100bps YoY while investing in the franchise Core Non-Interest Expense / Average Assets1 percent • CUBI’s core non-interest expense as percent of average assets1 is among the lowest of regional bank peers2 1.82% CUBI CUBI (Q2’26) Regional Bank Peers (MRQ) 1. Non-GAAP measure, refer to appendix for reconciliation 2. 2026 proxy peers most recent quarter (“MRQ”) Top Quartile (2.00%) Median (2.25%) OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Core Non-interest Expense1 Core Efficiency Ratio1 Includes $1.0 million of severance expense

 

15 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED • Process automation for AI • Technology platform consolidation • Realization of benefits from risk management enhancements • Strategic realignment Revenue Initiatives • Increase treasury management fees from commercial clients • Capital markets and fee-based businesses Expense Initiatives OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS OE2: 2026 Operational Excellence Initiative Target Achieved New Investment Target of $30 Million Annual Run-Rate Already Achieved in Q2’26 Savings Used to Invest in the Franchise ~$4.0M Revenue Initiatives Expense Initiatives Phase 1 Phase 1 Total New Target New Initiatives Target ~$16.0M $20.0M Phase 1: Initial Target Accomplished $30.0M Phase 2: New Target Accomplished $10.0M Phase 2

 

16 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Tangible Book Value1 per share Tangible Book Value Up 16% Year-over-Year 1. Non-GAAP measure, refer to appendix for reconciliation 2. CAGR from Q4’19 to Q2’26 inclusive of impact of AOCI mark-to-market; Q4’19 and Q2’26 AOCI impact of $(0.04) and $(1.73) per share, respectively 3. 2026 proxy peers most recent quarter (“MRQ”) $26.17 $27.92 $37.21 $38.97 $47.61 $54.08 $61.77 $65.20 2019 2020 2021 2022 2023 2024 2025 Q2’26 +14% TANGIBLE BOOK VALUE GROWTH • TBVPS1 increased 3% QoQ and 16% YoY to $65.20 • Tangible book value1 per share increased 2.5x since Q4’192 • 15%2 CAGR in TBVPS1 since Q4’192 compared to 5% for regional bank peers3 Key Highlights ~ 5

 

17 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED ` ` 14.5% 15.4% 15.4% 14.9% 14.8% Total Risk-Based Capital percent 7.9% 8.4% 8.5% 8.3% 8.3% TCE/TA2 percent 1. Capital ratios are estimated pending final regulatory report 2. Non-GAAP measure, refer to appendix for reconciliation Strong Capital Levels Provide Significant Flexibility 12.1% 13.0% 13.0% 12.9% 12.8% CET1 Risk-Based Capital percent STRONG CAPITAL AND LIQUIDITY • Strong capital ratios provide flexibility • TCE/TA2 Ratio up 40 basis points YoY with 18% increase in tangible assets2 over same period Q2’25 Key Highlights Q3’25 Q4’25 Q1’26 Q2’261

 

18 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Commercial NCOs percent NPAs % of Total Assets percent Credit Metrics Remain Stable Consumer NCOs percent Total NCOs percent MAINTAINING SUPERIOR CREDIT QUALITY 1. 2026 proxy peers most recent quarter (“MRQ”) V • Reserves to NPLs strong at 293% • NPAs to total assets remain low at 32 bps and below regional bank peer median1 of 40 bps Q2’25 Q3’25 Q4’25 0.13% 0.16% 0.16% 0.14% 0.18% 2.50% 2.60% 2.08% 2.27% 2.01% 0.35% 0.39% 0.33% 0.32% 0.34% 0.27% 0.25% 0.29% 0.29% 0.32%0.32% 0.34% 0.35% 0.34% 0.40% CUBI Regional Bank Peers1 Q1’26 Loan Yield less NCOs • CUBI generates an above peer median1 yield when accounting for costs associated with net charge-offs Median: 5.73% 5.91% CUBICUBI (Q2’26) Regional Bank Peers (MRQ)1 Q2’26

 

19 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 2026 Management Outlook Metrics Deposit Growth Loan Growth Net Interest Income Tax Rate CET1 (%) FY 2025 $20.8B $16.8B $750M 22.3% 13.0% Notes 8 – 12% 23 – 25% Non-Interest Expense $432M Current Outlook FY 2026 8 – 12% $800M – $830M $440M – $460M 11.5 – 12.5%

 

20 Analyst Coverage D.A. Davidson Companies Peter Winter Hovde Group David Bishop Keefe, Bruyette & Woods Inc. Kelly Motta Morgan Stanley Brian Wilczynski Stephens Inc. Matt Breese Raymond James Steve Moss B. Riley Securities, Inc. Hal Goetsch TD Cowen Janet Lee 2026 New Analyst JPMorgan Anthony Elian Piper Sandler Manuel Navas Maxim Group LLC Michael Diana

 

21 Appendix

 

22 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Investment Securities – AFS percent, Q2’26 Securities Portfolio Characteristics • Spot yield: 5.14% • Effective duration: 2.5 years • Floating rate securities: 35% • Credit rating: 79% AAA with only 2% at BB Investment Securities – HTM percent, Q2’26 • Spot yield: 3.18% • Effective duration: 4.2 years • Floating rate securities: ~31% • Credit rating: 70% AAA with no rated securities non- investment grade • ABS: $0.2 billion of credit enhanced asset backed securities 71% 29% MBS & CMO Credit Enhanced ABS Total: $0.6 billion Corporate ABS Other MBS & CMO Total: $2.6 billion 9% 11% 78% 1%

 

23 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED 1. Excludes mortgage finance and installment loans reported at fair value, loans held for sale 2. Utilized Moody’s June 2026 baseline and adverse forecast scenario with qualitative adjustments for Q2’26 provision for credit losses 3. Utilized Moody’s March 2026 baseline and adverse forecast scenario with qualitative adjustments for Q1’26 provision for credit losses Allowance for Credit Losses for Loans and Leases June 30, 2026 March 31, 2026 Amortized Cost1 Allowance for Credit Losses Lifetime Loss Rate2 Amortized Cost1 Allowance for Credit Losses Lifetime Loss Rate3 ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industrial, including Specialized Lending $ 8,829,801 $ 40,158 0.45 % $ 8,474,678 $ 41,214 0.49 % Multifamily 2,623,964 29,324 1.12 % 2,510,697 19,441 0.77 % Commercial Real Estate Owner Occupied 1,270,575 10,226 0.80 % 1,279,501 10,556 0.83 % Commercial Real Estate Non-Owner Occupied 1,888,040 13,503 0.72 % 1,742,989 18,470 1.06 % Construction 216,832 2,803 1.29 % 204,999 2,672 1.30 % Total Commercial Loans and Leases Receivable $ 14,829,212 $ 96,014 0.65 % $ 14,212,864 $ 92,353 0.65 % Consumer: Residential Real Estate $ 508,187 $ 6,251 1.23 % $ 495,458 $ 5,713 1.15 % Manufacturing Housing 24,763 3,244 13.10 % 26,065 3,338 12.81 % Installment 854,906 58,597 6.85 % 785,106 59,558 7.59 % Total Consumer Loans Receivable $ 1,387,856 $ 68,092 4.91 % $ 1,306,629 $ 68,609 5.25 % Total Loans and Leases Receivable $ 16,217,068 $ 164,106 1.01 % $ 15,519,493 $ 160,962 1.04 %

 

24 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in Customers' industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance. The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document. Reconciliation of Non-GAAP Measures - Unaudited

 

25 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 71,560 $ 2.05 $ 69,653 $ 1.97 $ 70,088 $ 1.98 $ 73,726 $ 2.20 $ 55,846 $ 1.73 Reconciling items (after tax): (Gains) losses on investment securities (103) 0.00 (208) (0.01) (36) 0.00 (253) (0.01) 1,388 0.04 Loss on redemption of preferred stock — — — — 2,799 0.08 — — 1,908 0.06 Unrealized (gain) loss on loans held for sale — — — — — — — — (223) (0.01) Loan program termination fees — — — — — — — — (772) (0.02) Core earnings $ 71,457 $ 2.05 $ 69,445 $ 1.97 $ 72,851 $ 2.06 $ 73,473 $ 2.20 $ 58,147 $ 1.80

 

26 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp 2025 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 209,183 $ 6.26 $ 166,429 $ 5.09 $ 235,448 $ 7.32 $ 218,402 $ 6.51 $ 300,134 8.91 $ 118,537 $ 3.74 $ 64,868 $ 2.05 Reconciling items (after tax): (Income) loss from discontinued operations — — — — — — — — 39,621 1.18 10,461 0.33 2,060 0.07 Severance expense — — 3,666 0.11 1,251 0.04 1,058 0.03 1,517 0.05 — — 373 0.01 Impairment loss on debt securities 39,875 1.19 — — — — — — — — — — — — Impairments on fixed assets and leases — — — — 98 0.00 1,051 0.03 1,118 0.03 — — — — Merger and acquisition related expenses — — — — — — — — 320 0.01 1,038 0.03 76 0.00 Loss on sale of consumer installment loans — — — — — — 18,221 0.54 — — — — — — Loss on sale of capital call lines of credit — — — — 3,914 0.12 — — — — — — — — (Gains) losses on investment securities 975 0.03 20,331 0.62 407 0.01 18,926 0.56 (26,015) (0.77) (17,412) (0.55) (1,912) (0.06) Loss on sale of foreign subsidiaries — — — — — — — — 2,150 0.06 — — — — Loss on cash flow hedge derivative terminations — — — — — — — — 18,716 0.56 — — — — Derivative credit valuation adjustment 210 0.01 4 0.00 219 0.01 (1,243) (0.04) (1,285) (0.04) 5,811 0.18 811 0.03 Risk participation agreement mark-to-market adjustment — — — — — — — — — — (1,080) (0.03) — — Legal settlement — — 158 0.02 — — — — 897 0.03 258 0.01 1,520 0.05 Unrealized (gain) loss on loans held for sale 295 0.01 608 0.02 — — — — — — 1,913 0.06 — — Deposit relationship adjustment fees — — — — — — — — 4,707 0.14 — — — — Loss on redemption of preferred stock 4,707 0.14 — — — — — — 2,820 0.08 — — — — Tax on surrender of bank-owned life insurance policies — — — — 4,141 0.13 — — — — — — — — FDIC special assessment — — 518 0.02 2,755 0.09 — — — — — — — — Unrealized (gain) on equity method investments — — (8,608) (0.26) — — — — — — — — — — Loss upon acquisition of interest-only GNMA securities — — — — — — — — — — — — 5,682 0.18 Losses on sale of non-QM residential mortgage loans — — — — — — — — — — — — 595 0.02 Loan program termination fees (772) (0.02) — — — — — — — — — — — — Core earnings $ 254,473 $ 7.61 $ 183,105 $ 5.60 $ 248,233 $ 7.72 $ 256,415 $ 7.63 $ 344,700 10.23 $ 119,526 $ 3.77 $ 74,073 $ 2.35

 

27 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net income $ 71,560 $ 69,653 $ 74,492 $ 75,745 $ 60,939 Reconciling items (after tax): (Gains) losses on investment securities (103) (208) (36) (253) 1,388 Unrealized (gain) loss on loans held for sale — — — — (223) Loan program termination fees — — — — (772) Core earnings $ 71,457 $ 69,445 $ 74,456 $ 75,492 $ 61,332 Average total assets $ 25,367,399 $ 24,920,977 $ 24,721,373 $ 23,930,723 $ 22,362,989 Core return on average assets 1.13 % 1.13 % 1.19 % 1.25 % 1.10 %

 

28 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Common Equity - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net income to common shareholders $ 71,560 $ 69,653 $ 70,088 $ 73,726 $ 55,846 Reconciling items (after tax): (Gains) losses on investment securities (103) (208) (36) (253) 1,388 Loss on redemption of preferred stock — — 2,799 — 1,908 Unrealized (gain) loss on loans held for sale — — — — (223) Loan program termination fees — — — — (772) Core earnings $ 71,457 $ 69,445 $ 72,851 $ 73,473 $ 58,147 Average total common shareholders' equity $ 2,171,497 $ 2,146,518 $ 2,093,510 $ 1,878,115 $ 1,751,037 Core return on average common equity 13.20 % 13.12 % 13.81 % 15.52 % 13.32 %

 

29 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) 1. Core efficiency ratio calculated as non-interest expense divided by core revenue Core Efficiency Ratio - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net interest income $ 193,366 $ 191,351 $ 204,428 $ 201,912 $ 176,703 GAAP non-interest income (loss) $ 34,043 $ 34,316 $ 32,516 $ 30,191 $ 29,606 (Gains) losses on investment securities (130) (269) (47) (334) 1,797 Unrealized (gain) loss on loans held for sale — — — — (289) Loan program termination fees — — — — (1,000) Core non-interest income 33,913 34,047 32,469 29,857 30,114 Core revenue $ 227,279 $ 225,398 $ 236,897 $ 231,769 $ 206,817 GAAP non-interest expense $ 114,891 $ 111,988 $ 117,309 $ 105,217 $ 106,626 Core non-interest expense $ 114,891 $ 111,988 $ 117,309 $ 105,217 $ 106,626 Core efficiency ratio (1) 50.55 % 49.68 % 49.52 % 45.40 % 51.56 %

 

30 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Non-Interest Expense to Average Total Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP non-interest expense $ 114,891 $ 111,988 $ 117,309 $ 105,217 $ 106,626 Core non-interest expense $ 114,891 $ 111,988 $ 117,309 $ 105,217 $ 106,626 Average total assets $ 25,367,399 $ 24,920,977 $ 24,721,373 $ 23,930,723 $ 22,362,989 Core Non-interest Expense to average assets 1.82 % 1.82 % 1.88 % 1.74 % 1.91 %

 

31 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP total shareholders' equity $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 $ 1,863,558 Reconciling items: Preferred stock — — — (82,201) (82,201) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,202,063 $ 2,140,671 $ 2,111,888 $ 2,040,229 $ 1,777,728 GAAP Total assets $ 26,520,789 $ 25,880,767 $ 24,895,868 $ 24,260,163 $ 22,550,800 Reconciling items: Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible assets $ 26,517,160 $ 25,877,138 $ 24,892,239 $ 24,256,534 $ 22,547,171 Tangible common equity to tangible assets 8.3 % 8.3 % 8.5 % 8.4 % 7.9 %

 

32 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP total shareholders' equity $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 $ 1,863,558 Reconciling Items: Preferred stock — — — (82,201) (82,201) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,629) Tangible common equity $ 2,202,063 $ 2,140,671 $ 2,111,888 $ 2,040,229 $ 1,777,728 Common shares outstanding 33,772,598 33,692,632 34,191,223 34,163,506 31,606,934 Tangible book value per common share $ 65.20 $ 63.54 $ 61.77 $ 59.72 $ 56.24

 

33 © 2026 C USTO M ERS BANC O RP, INC . / ALL RIG HTS RESERVED Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2025 Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 2,115,517 $ 1,836,683 $ 1,638,394 $ 1,402,961 $ 1,366,217 $ 1,117,086 $ 1,052,795 Reconciling Items: Preferred stock — (137,794) (137,794) (137,794) (137,794) (217,471) (217,471) Goodwill and other intangibles (3,629) (3,629) (3,629) (3,629) (3,736) (14,298) (15,195) Tangible common equity $ 2,111,888 $ 1,695,260 $ 1,496,971 $ 1,261,538 $ 1,224,687 $ 885,317 $ 820,129 Common shares outstanding 34,191,223 31,346,507 31,440,906 32,373,697 32,913,267 31,705,088 31,336,791 Tangible book value per common share $ 61.77 $ 54.08 $ 47.61 $ 38.97 $ 37.21 $ 27.92 $ 26.17

 

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