Customers Bancorp provides commercial and consumer banking through Customers Bank, combining a “high-tech, high-touch,” branch-light model with single-point-of-contact relationship managers. It focuses on commercial clients, specialized lending verticals, mortgage finance, equipment finance, and fintech-driven consumer installment loans.
At December 31, 2025, the company reported total assets of $24.9 billion, loans and leases net of credit loss allowance of $16.6 billion, deposits of $20.8 billion and shareholders’ equity of $2.1 billion. Non-performing loans were $43.7 million, or 0.33% of the loan portfolio, reflecting a conservative credit profile.
Customers operates mainly in the Northeast and Mid‑Atlantic, with growing specialized and digital businesses nationwide. It has expanded via venture banking and multiple commercial banking team “lift‑outs” in New York, California, Nevada and national niches such as sports and entertainment and municipal finance. The bank also launched its in‑house cubiX B2B instant payments platform to attract low‑cost deposits and fee income.
Human capital is a strategic focus, with 869 team members at year‑end 2025, 47% women and 27% BIPOC. The company emphasizes CSR, talent development, AI‑enabled training and competitive benefits, and operates under extensive U.S. banking, securities and consumer protection regulation, including Basel III capital rules and CFPB oversight.
Customers Bancorp, Inc. Chief Credit Officer Thomas Henry Kasulka reported a small share disposal tied to equity compensation. On the vesting of a previously granted restricted stock award, 393 shares of common stock were withheld to cover taxes at a price of $69.60 per share, coded as a tax-withholding disposition.
After this non‑market transaction, Kasulka’s reported direct holdings total 19,860 shares of common stock, which includes 15,166 restricted stock units. This reflects routine share withholding for tax obligations rather than an open‑market sale.
Hood River Capital Management LLC reported owning 1,725,701 shares of Customers Bancorp, Inc. common stock, equal to 5.05% of the class as of 12/31/2025. Hood River has sole power to dispose of these shares but no power to vote them.
The firm states that the securities were acquired and are held in the ordinary course of business, and not for the purpose of changing or influencing control of Customers Bancorp, including not in connection with any control-related transaction other than activities solely tied to a nomination under Rule 240.14a-11.
Customers Bancorp, Inc. announced that its board authorized a new common stock repurchase program allowing the company to buy back up to $100 million of its outstanding common stock. The authorization runs for one year from February 12, 2026 and may be suspended or terminated at any time.
Repurchases, if made, may occur in the open market, through privately negotiated transactions or via Rule 10b5-1 plans, and will be funded with cash on hand. Management states the board views this as providing flexibility to deploy capital while continuing to support clients and the company’s long-term growth strategy.
Bay Pond Partners, L.P. filed an Amendment No. 2 to a Schedule 13G reporting its beneficial ownership in Customers Bancorp, Inc. common stock. As of December 31, 2025, Bay Pond reported beneficial ownership of 1,724,476 shares, representing 5.05% of the outstanding common stock.
The firm reported shared voting and dispositive power over all of these shares, with no sole voting or dispositive power. It certified that the shares were not acquired to change or influence control of Customers Bancorp, reflecting a passive investment stance.
Customers Bancorp, Inc.’s Chief Operating Officer filed an amended initial ownership report. The Form 3/A shows beneficial ownership of 2,903 shares of common stock, all represented by restricted stock units. The amendment corrects a prior filing that mistakenly reported 2,093 instead of 2,903 units.
Customers Bancorp, Inc.'s Chief Operating Officer, Stephen Francis Wyremski, filed an initial statement of beneficial ownership. He reports beneficial ownership of 2,093 shares of common stock, held directly. The filing also notes that his holdings include 2,903 Restricted Stock Units, which typically convert into common shares upon vesting under plan terms.
Wellington Management Group and affiliated entities report a 10.6% beneficial stake in Customers Bancorp, Inc. common stock. They disclose beneficial ownership of 3,641,339 shares, all with shared, not sole, voting and dispositive power. The shares are held of record by investment advisory clients of Wellington-affiliated advisers.
Wellington states the position is held in the ordinary course of business and not for the purpose of changing or influencing control of Customers Bancorp. No single underlying client is reported to own more than five percent of the company’s common stock.
Wellington Management Group LLP and affiliated entities report a significant ownership stake in Customers Bancorp, Inc. common stock. They disclose beneficial ownership of 3,385,333 shares of common stock, representing 9.9% of the class as of 12/31/2025.
The Wellington entities report zero sole voting or dispositive power but shared voting and shared dispositive power over these shares. The securities are owned of record by clients of various Wellington investment advisers, with Bay Pond Partners, L.P. identified as a client with an interest exceeding five percent of the class. The filing states the position is held in the ordinary course of business and not for the purpose of changing or influencing control of Customers Bancorp.
Customers Bancorp, Inc. has appointed Stephen Wyremski as Executive Vice President and Chief Operating Officer of Customers Bank, effective January 26, 2026. He brings extensive banking and finance experience, including senior finance roles at Signature Bank and Flagstar Bank, and prior consulting work for Customers Bank on finance and data modernization.
Under his offer letter, Mr. Wyremski will receive a $450,000 annual base salary, a discretionary bonus targeted at up to 125% of base salary, and an additional enhanced discretionary performance bonus of up to 25% of base salary. He is also entitled to a $450,000 sign-on bonus, subject to clawback if he leaves voluntarily or is terminated for cause before the second anniversary of his start date, and a $425,000 completion fee for earlier consulting services. He will be eligible for participation in executive benefit plans, including a SERP after up to two years of service, and is bound by non-compete, non-solicitation, and confidentiality covenants.