Hilde Garssen joins ING (NYSE: ING) management board as CHRO from KPN
Filing Impact
Filing Sentiment
Form Type
6-K
Rhea-AI Filing Summary
ING Groep N.V. is appointing Hilde Garssen to its Management Board Banking as chief human resources officer, effective 1 September 2026. She joins from KPN, where she has been chief people officer and a Board of Management member, and previously spent 19 years at ABN AMRO in senior HR and transformation roles.
Garssen succeeds former CHRO Ruth McGill, with the role having been covered on an interim basis by Isaac Vitini. Elevating the CHRO position to the Management Board underscores ING’s focus on people, culture and organisational change as it pursues its strategy to become the best European bank. The appointment has been approved by the European Central Bank.
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Key Figures
Effective date: 1 September 2026
Industry experience: more than 25 years
Employees: more than 60,000 employees
+3 more
6 metrics
Effective date
1 September 2026
Start of Hilde Garssen’s role as CHRO on Management Board Banking
Industry experience
more than 25 years
Experience across banking and telecommunications sectors
Employees
more than 60,000 employees
ING Bank workforce providing retail and wholesale banking services
Country presence
over 100 countries
Countries where ING Bank serves customers
MSCI ESG rating
AAA
Upgraded from ‘AA’ to ‘AAA’ in October 2025
ESG risk rating
18.0
Sustainalytics ESG risk rating as of June 2025 (low risk)
Key Terms
Management Board Banking, chief human resources officer, Market Abuse Regulation, ESG risk rating
4 terms
Management Board Banking financial
"ING announced today that Hilde Garssen will be appointed to the Management Board Banking (MBB) as chief human resources officer"
chief human resources officer financial
"will be appointed to the Management Board Banking (MBB) as chief human resources officer (CHRO), effective 1 September 2026"
The chief human resources officer is the senior executive who leads a company's people strategy—hiring, pay and benefits, training, workplace culture, legal compliance, and leadership development—like a head coach who builds and keeps the team. Investors care because the CHRO’s choices shape productivity, labor costs, turnover, regulatory risk and succession of key leaders; those outcomes affect a company’s profitability, growth potential and reputation in ways that show up on the balance sheet.
Market Abuse Regulation regulatory
"within the meaning of Article 7(1) to (4) of EU Regulation No 596/2014 (‘Market Abuse Regulation’)"
Market abuse regulation consists of laws and rules designed to prevent dishonest or manipulative practices in financial markets. It aims to ensure fair and transparent trading, so investors can trust that markets operate honestly, much like rules that keep a game fair. By reducing unfair advantages, it helps protect investor confidence and promotes healthy, efficient markets.
ESG risk rating financial
"in Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’ with an ESG risk rating of 18.0 (low risk)"
FAQ
What did ING (ING) announce in this Form 6-K filing?
ING announced the appointment of Hilde Garssen to its Management Board Banking as chief human resources officer, effective 1 September 2026. The change highlights a stronger focus on people, culture and organisational transformation within ING’s strategic priorities.
Who is Hilde Garssen and what experience does she bring to ING (ING)?
Hilde Garssen is an experienced HR leader with more than 25 years across banking and telecommunications. She has been chief people officer and Board member at KPN since 2019 and previously spent 19 years at ABN AMRO in senior human resources and transformation roles.
When will Hilde Garssen’s appointment at ING (ING) take effect and whom does she replace?
Her appointment as chief human resources officer on the Management Board Banking is effective 1 September 2026. She succeeds former CHRO Ruth McGill, whose responsibilities have been handled on an interim basis by Isaac Vitini since McGill’s departure in November 2025.
Why is ING (ING) adding the CHRO role to its Management Board Banking?
ING states that adding the CHRO to the Management Board reflects the growing importance of people and culture in its strategy. This is linked to ING’s significant transformation, ongoing technological developments, rising customer expectations and its ambition to become the best European bank.
Was Hilde Garssen’s appointment at ING (ING) approved by regulators?
Yes, the company notes that the appointment of Hilde Garssen to the Management Board Banking as chief human resources officer has been approved by the European Central Bank. Regulatory approval is a key step for senior banking appointments within the eurozone supervisory framework.
How does ING (ING) describe its global footprint and workforce in this filing?
ING describes itself as a global financial institution with a strong European base. It notes that more than 60,000 employees at ING Bank provide retail and wholesale banking services to customers in over 100 countries through its international operating network.
What ESG ratings information about ING (ING) is included in the document?
ING reports that MSCI upgraded its ESG rating from ‘AA’ to ‘AAA’ in October 2025. It also cites a Sustainalytics ESG risk rating of 18.0 as of June 2025, which Sustainalytics characterizes as reflecting strong management of ESG material risk and a low overall risk level.