Here are the 10-K annual reports from Twilio Inc. (TWLO) in our archive since June 2025, newest first, and each one links through to the document itself with the summary and the scores our analysis gives it.
A 10-K covers the audited annual report, with the full financial statements, so if you follow TWLO and want that one kind of document rather than the whole filing history, this is the page to keep. The company's other filings, of every form, are on the full TWLO filings page.
Twilio Inc. describes a diversified customer-engagement platform that blends communications APIs, customer data and AI to power messaging, voice, email and identity solutions. The company serves over 402,000 Active Customer Accounts as of December 31, 2025, ranging from small businesses to large enterprises across many industries.
Twilio’s revenue model mixes usage-based fees for Messaging, Voice and Authentication with subscriptions for Email and its Segment customer data platform. It emphasizes AI-driven personalization, global scale, and interoperability, while highlighting intense CPaaS and customer‑data competition, macroeconomic headwinds and regulatory complexity as key risks.
The company reports 5,587 employees, including 2,632 in research and development and 2,265 in sales and marketing, and notes it achieved net income of $33.8 million in 2025 after losses in prior years. Twilio also outlines ESG initiatives, including Twilio.org, which uses discounted products and grants to support over 30,000 social impact customers.