Servicenow Inc Financials
This page shows Servicenow Inc (NOW) financial statements, including the income statement, balance sheet, cash flow statement, and key financial ratios. View 16 years of annual fundamentals and quarterly data, with year-over-year growth rates and compound annual growth rates (CAGR). All figures are derived from SEC filings (10-K and 10-Q reports).
ServiceNow’s high-margin operating model is turning added scale into faster cash generation without building a cash-heavy balance sheet.
By FY2025, operating margin reached13.7% from4.4% in FY2021 even though gross margin stayed in the same high band, so scale rather than richer unit economics appears to be doing most of the work. That matters because R&D spending still climbed to$3.0B while free cash flow reached$4.6B , showing expansion has not required sacrificing cash harvest.
In FY2025, operating cash flow of
The company looks light on physical capital needs: capital expenditures were only
Financial Health Signals
Scored against operating companies for FY2025. Each of the six dimensions is a percentile rank within that peer group; the overall is their average, with missing dimensions counted as zero out of six. A high score means strong standing among peers, not absolute cross-industry strength. How this score is calculated →
Health score ≠ stock price. This rates the quality of Servicenow Inc's business: profitability, growth, balance sheet strength. It doesn't tell you whether the stock is a good buy at today's price. Not financial advice. Use it alongside valuation analysis and your own research.
Servicenow Inc has an operating margin of 13.7%, meaning the company retains $14 of operating profit per $100 of revenue. This strong profitability earns a score of 69/100, reflecting efficient cost management and pricing power. This is up from 12.4% the prior year.
Servicenow Inc's revenue surged 20.9% year-over-year to $13.3B, reflecting rapid business expansion. This strong growth earns a score of 83/100.
Servicenow Inc has a moderate D/E ratio of 1.01. This balance of debt and equity financing earns a leverage score of 46/100.
Servicenow Inc's current ratio of 1.00 is below the typical benchmark, resulting in a score of 19/100. This tight liquidity could limit financial flexibility if cash inflows slow.
Servicenow Inc converts 34.5% of revenue into free cash flow ($4.6B). This strong cash generation earns a score of 96/100.
Servicenow Inc earns a strong 13.5% return on equity (ROE), meaning it generates $13 of profit for every $100 of shareholders' equity. This efficient capital use earns a returns score of 68/100. This is down from 14.8% the prior year.
Servicenow Inc scores 6.18, well above the 2.99 safe threshold. The score is driven primarily by a large market capitalization ($112.2B) relative to total liabilities ($13.1B). This indicates low bankruptcy risk based on profitability, leverage, and asset efficiency.
Distress-screening estimate for non-financial companies. Not computed for banks or insurers, where the Altman model does not apply.
Servicenow Inc passes 3 of 8 computable financial strength tests (1 of the nine could not be computed from available data). 3 of 4 profitability signals pass, no leverage/liquidity signals pass (rising debt, declining liquidity, or share dilution), neither operating efficiency signal passes.
For every $1 of reported earnings, Servicenow Inc generates $3.11 in operating cash flow ($5.4B OCF vs $1.7B net income). This indicates profits are well-supported by actual cash generation, not accounting adjustments.
Key Financial Metrics
Earnings & Revenue
Servicenow Inc generated $13.3B in revenue in fiscal year 2025. This represents an increase of 20.9% from the prior year.
Servicenow Inc's EBITDA was $2.6B in fiscal year 2025, measuring earnings before interest, taxes, depreciation, and amortization. This represents an increase of 32.9% from the prior year.
Servicenow Inc reported $1.7B in net income in fiscal year 2025. This represents an increase of 22.7% from the prior year.
Cash & Balance Sheet
Servicenow Inc generated $4.6B in free cash flow in fiscal year 2025, representing cash available after capex. This represents an increase of 34.0% from the prior year.
Servicenow Inc held $3.7B in cash against $0 in long-term debt as of fiscal year 2025.
Servicenow Inc had 1.05B shares outstanding in fiscal year 2025.
Margins & Returns
Servicenow Inc's gross margin was 77.5% in fiscal year 2025, indicating the percentage of revenue retained after direct costs. This is down 1.6 percentage points from the prior year.
Servicenow Inc's operating margin was 13.7% in fiscal year 2025, reflecting core business profitability. This is up 1.3 percentage points from the prior year.
Servicenow Inc's net profit margin was 13.2% in fiscal year 2025, showing the share of revenue converted to profit. This is up 0.2 percentage points from the prior year.
Servicenow Inc's ROE was 13.5% in fiscal year 2025, measuring profit generated per dollar of shareholder equity. This is down 1.3 percentage points from the prior year.
Capital Allocation
Servicenow Inc invested $3.0B in research and development in fiscal year 2025. This represents an increase of 16.4% from the prior year.
Servicenow Inc spent $1.8B on share buybacks in fiscal year 2025, returning capital to shareholders by reducing shares outstanding. This represents an increase of 164.4% from the prior year.
Servicenow Inc invested $868.0M in capex in fiscal year 2025, funding long-term assets and infrastructure. This represents an increase of 1.9% from the prior year.
NOW Income Statement
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 |
|---|---|---|---|---|---|---|---|---|
| Revenue | $3.8B+5.7% | $3.6B+4.7% | $3.4B+6.0% | $3.2B+4.1% | $3.1B+4.4% | $3.0B+5.7% | $2.8B+6.5% | $2.6B |
| Cost of Revenue | $940.0M+12.7% | $834.0M+7.8% | $774.0M+6.9% | $724.0M+11.2% | $651.0M+3.2% | $631.0M+8.0% | $584.0M+5.8% | $552.0M |
| Gross Profit | $2.8B+3.5% | $2.7B+3.8% | $2.6B+5.7% | $2.5B+2.2% | $2.4B+4.8% | $2.3B+5.1% | $2.2B+6.7% | $2.1B |
| R&D Expenses | $823.0M+6.5% | $773.0M+3.1% | $750.0M+2.2% | $734.0M+4.4% | $703.0M+5.2% | $668.0M+6.7% | $626.0M-2.6% | $643.0M |
| SG&A Expenses | $288.0M-21.7% | $368.0M+44.3% | $255.0M-5.9% | $271.0M+18.3% | $229.0M-10.9% | $257.0M+14.2% | $225.0M-3.0% | $232.0M |
| Operating Income | $503.0M+13.5% | $443.0M-22.6% | $572.0M+59.8% | $358.0M-20.6% | $451.0M+20.6% | $374.0M-10.5% | $418.0M+74.2% | $240.0M |
| Interest Expense | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Income Tax | $204.0M+45.7% | $140.0M-27.1% | $192.0M+123.3% | $86.0M-9.5% | $95.0M+20.3% | $79.0M-6.0% | $84.0M+16.7% | $72.0M |
| Net Income | $469.0M+17.0% | $401.0M-20.1% | $502.0M+30.4% | $385.0M-16.3% | $460.0M+19.8% | $384.0M-11.1% | $432.0M+64.9% | $262.0M |
| EPS (Diluted) | $0.45 | N/A | $2.40+30.4% | $1.84+318.2% | $0.44 | N/A | $2.07+64.3% | $1.26 |
NOW Balance Sheet
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 |
|---|---|---|---|---|---|---|---|---|
| Total Assets | $24.4B-6.4% | $26.0B+19.5% | $21.8B-1.2% | $22.1B+5.1% | $21.0B+2.9% | $20.4B+10.6% | $18.4B+1.2% | $18.2B |
| Current Assets | $8.4B-19.4% | $10.5B+25.2% | $8.4B-9.8% | $9.3B+0.1% | $9.3B+0.9% | $9.2B+19.4% | $7.7B-4.1% | $8.0B |
| Cash & Equivalents | $2.7B-27.5% | $3.7B+36.7% | $2.7B-12.8% | $3.1B-7.3% | $3.4B+46.2% | $2.3B+22.2% | $1.9B-12.7% | $2.2B |
| Inventory | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Accounts Receivable | $1.7B-34.8% | $2.6B+69.7% | $1.5B-8.7% | $1.7B+24.8% | $1.4B-39.3% | $2.2B+71.3% | $1.3B-13.8% | $1.5B |
| Goodwill | $4.5B+26.9% | $3.6B+96.6% | $1.8B+2.4% | $1.8B+36.2% | $1.3B+2.5% | $1.3B-1.4% | $1.3B+4.2% | $1.2B |
| Total Liabilities | $12.7B-3.2% | $13.1B+24.7% | $10.5B-5.7% | $11.1B+2.6% | $10.8B+0.5% | $10.8B+17.8% | $9.1B-4.2% | $9.5B |
| Current Liabilities | $10.0B-4.4% | $10.4B+32.7% | $7.9B-7.4% | $8.5B+2.9% | $8.3B-1.2% | $8.4B+23.2% | $6.8B-5.4% | $7.2B |
| Long-Term Debt | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Total Equity | $11.7B-9.5% | $13.0B+14.7% | $11.3B+3.4% | $10.9B+7.8% | $10.1B+5.5% | $9.6B+3.4% | $9.3B+7.2% | $8.7B |
| Retained Earnings | $5.7B+8.9% | $5.2B+8.3% | $4.8B+11.6% | $4.3B+9.7% | $4.0B+13.2% | $3.5B+12.3% | $3.1B+16.1% | $2.7B |
NOW Cash Flow Statement
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 |
|---|---|---|---|---|---|---|---|---|
| Operating Cash Flow | $1.7B-25.4% | $2.2B+175.3% | $813.0M+13.5% | $716.0M-57.3% | $1.7B+2.6% | $1.6B+143.7% | $671.0M+8.2% | $620.0M |
| Capital Expenditures | $141.0M-40.8% | $238.0M+1.3% | $235.0M+23.7% | $190.0M-7.3% | $205.0M-19.0% | $253.0M+25.2% | $202.0M-22.9% | $262.0M |
| Free Cash Flow | $1.5B-23.5% | $2.0B+246.0% | $578.0M+9.9% | $526.0M-64.3% | $1.5B+6.5% | $1.4B+194.7% | $469.0M+31.0% | $358.0M |
| Investing Cash Flow | -$451.0M+9.4% | -$498.0M+9.6% | -$551.0M-30.3% | -$423.0M-94.9% | -$217.0M+70.6% | -$738.0M-12.2% | -$658.0M-77.4% | -$371.0M |
| Financing Cash Flow | -$2.2B-202.6% | -$739.0M-12.5% | -$657.0M-20.3% | -$546.0M-37.2% | -$398.0M+15.5% | -$471.0M-61.3% | -$292.0M-113.1% | -$137.0M |
| Dividends Paid | N/A | N/A | N/A | N/A | N/A | N/A | N/A | N/A |
| Share Buybacks | $2.2B+272.7% | $597.0M+2.2% | $584.0M+61.8% | $361.0M+21.1% | $298.0M+0.7% | $296.0M+31.6% | $225.0M | $0 |
NOW Financial Ratios
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 |
|---|---|---|---|---|---|---|---|---|
| Gross Margin | 75.1%-1.6pp | 76.6%-0.7pp | 77.3%-0.2pp | 77.5%-1.4pp | 78.9%+0.3pp | 78.7%-0.5pp | 79.1%+0.1pp | 79.0% |
| Operating Margin | 13.3%+0.9pp | 12.4%-4.4pp | 16.8%+5.6pp | 11.1%-3.5pp | 14.6%+1.9pp | 12.7%-2.3pp | 14.9%+5.8pp | 9.1% |
| Net Margin | 12.4%+1.2pp | 11.2%-3.5pp | 14.7%+2.7pp | 12.0%-2.9pp | 14.9%+1.9pp | 13.0%-2.5pp | 15.4%+5.5pp | 10.0% |
| Return on Equity | 4.0%+0.9pp | 3.1%-1.4pp | 4.4%+0.9pp | 3.5%-1.0pp | 4.5%+0.5pp | 4.0%-0.6pp | 4.7%+1.6pp | 3.0% |
| Return on Assets | 1.9%+0.4pp | 1.5%-0.8pp | 2.3%+0.5pp | 1.8%-0.4pp | 2.2%+0.3pp | 1.9%-0.5pp | 2.3%+0.9pp | 1.4% |
| Current Ratio | 0.84-0.2 | 1.00-0.1 | 1.06-0.0 | 1.09-0.0 | 1.12+0.0 | 1.10-0.0 | 1.13+0.0 | 1.12 |
| Debt-to-Equity | 1.08+0.1 | 1.01+0.1 | 0.93-0.1 | 1.02-0.1 | 1.07-0.1 | 1.12+0.1 | 0.98-0.1 | 1.10 |
| FCF Margin | 40.6%-15.5pp | 56.0%+39.1pp | 17.0%+0.6pp | 16.4%-31.3pp | 47.7%+0.9pp | 46.7%+30.0pp | 16.8%+3.1pp | 13.6% |
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Frequently Asked Questions
What is Servicenow Inc's annual revenue?
Servicenow Inc (NOW) reported $13.3B in total revenue for fiscal year 2025. This represents a 20.9% change compared to the previous fiscal year. Revenue measures the total income earned from the company's primary business operations before any expenses are deducted.
How fast is Servicenow Inc's revenue growing?
Servicenow Inc (NOW) revenue grew by 20.9% year-over-year, from $11.0B to $13.3B in fiscal year 2025.
Is Servicenow Inc profitable?
Yes, Servicenow Inc (NOW) reported a net income of $1.7B in fiscal year 2025, with a net profit margin of 13.2%.
What is Servicenow Inc's EBITDA?
Servicenow Inc (NOW) had EBITDA of $2.6B in fiscal year 2025, measuring earnings before interest, taxes, depreciation, and amortization.
What is Servicenow Inc's gross margin?
Servicenow Inc (NOW) had a gross margin of 77.5% in fiscal year 2025, indicating the percentage of revenue retained after direct costs of goods sold.
What is Servicenow Inc's operating margin?
Servicenow Inc (NOW) had an operating margin of 13.7% in fiscal year 2025, reflecting the profitability of core business operations before interest and taxes.
What is Servicenow Inc's net profit margin?
Servicenow Inc (NOW) had a net profit margin of 13.2% in fiscal year 2025, representing the share of revenue converted into profit after all expenses.
What is Servicenow Inc's return on equity (ROE)?
Servicenow Inc (NOW) has a return on equity of 13.5% for fiscal year 2025, measuring how efficiently the company generates profit from shareholder equity.
What is Servicenow Inc's free cash flow?
Servicenow Inc (NOW) generated $4.6B in free cash flow during fiscal year 2025. This represents a 34.0% change compared to the previous fiscal year. Free cash flow represents the cash a company generates after accounting for capital expenditures, and is widely used to assess financial flexibility and shareholder value.
What is Servicenow Inc's operating cash flow?
Servicenow Inc (NOW) generated $5.4B in operating cash flow during fiscal year 2025, representing cash generated from core business activities.
What are Servicenow Inc's total assets?
Servicenow Inc (NOW) had $26.0B in total assets as of fiscal year 2025, including both current and long-term assets.
What are Servicenow Inc's capital expenditures?
Servicenow Inc (NOW) invested $868.0M in capital expenditures during fiscal year 2025, funding long-term assets and infrastructure.
How much does Servicenow Inc spend on research and development?
Servicenow Inc (NOW) invested $3.0B in research and development during fiscal year 2025.
What is Servicenow Inc's current ratio?
Servicenow Inc (NOW) had a current ratio of 1.00 as of fiscal year 2025, which is considered adequate.
What is Servicenow Inc's debt-to-equity ratio?
Servicenow Inc (NOW) had a debt-to-equity ratio of 1.01 as of fiscal year 2025, measuring the company's financial leverage by comparing total debt to shareholder equity.
What is Servicenow Inc's return on assets (ROA)?
Servicenow Inc (NOW) had a return on assets of 6.7% for fiscal year 2025, measuring how efficiently the company uses its assets to generate profit.
What is Servicenow Inc's Altman Z-Score?
Servicenow Inc (NOW) has an Altman Z-Score of 6.18, placing it in the Safe Zone (low bankruptcy risk). The Z-Score combines five financial ratios (working capital, retained earnings, EBIT, market capitalization, and revenue relative to total assets) to predict the likelihood of bankruptcy. Scores above 2.99 indicate financial safety while scores below 1.81 suggest financial distress. Learn more in our complete guide to financial health indicators.
What is Servicenow Inc's Piotroski F-Score?
Servicenow Inc (NOW) has a Piotroski F-Score of 3 out of 8 computable signals; 1 of the nine could not be computed from available data, so the full-scale strength rating is not shown. The F-Score evaluates nine binary signals across profitability (positive ROA, positive cash flow, improving ROA, earnings quality), leverage (decreasing debt, improving liquidity, no share dilution), and operating efficiency (improving gross margin, improving asset turnover). Scores of 7 to 9 indicate strong and improving fundamentals. Learn more in our complete guide to financial health indicators.
Are Servicenow Inc's earnings high quality?
Servicenow Inc (NOW) has an earnings quality ratio of 3.11x, considered cash-backed (high quality). This ratio compares operating cash flow to net income. A ratio above 1.0x means the company generates more cash than its reported earnings, indicating sustainable, cash-backed profits. Ratios below 1.0x suggest earnings rely on accounting accruals rather than actual cash generation. Learn more in our complete guide to financial health indicators.
How financially healthy is Servicenow Inc?
Servicenow Inc (NOW) scores 64 out of 100 on our Financial Health Score, indicating moderate standing within its operating companies peer group. The score is a 0-100 composite of six dimensions (Profitability, Growth, Leverage, Liquidity, Cash Flow, Returns), each ranked as a percentile relative to companies in the same scoring family (banks against banks, REITs against REITs, and so on) rather than across all industries. It rates the quality of the business, not whether the stock is fairly priced, and is not financial advice. Learn more in our complete guide to financial health indicators.