Aflac hires 30-year industry leader Michael Fradkin to lead its Dental and Vision business

Rhea-AI Summary

Aflac, the leading U.S. supplemental health insurance provider, has appointed Michael Fradkin as Senior Vice President of Aflac Dental and Vision. Fradkin brings over 30 years of group insurance experience, specializing in dental and vision coverage. He will report to Frederic Simard, Aflac U.S. Executive Vice President, COO and CFO.

In his new role, Fradkin will focus on customer experience, provider network growth, and business expansion. His previous position was president of FastTrack, where he led market expansion and improved service quality. He also held leadership roles at MetLife, Guardian, and Lincoln Financial.

The appointment aligns with Aflac's collaboration with SKYGEN for benefits management and administration. Fradkin, a Rutgers University graduate with expertise in Statistics and Economics, is a fellow of the Society of Actuaries and member of the American Academy of Actuaries.

Positive

• Strategic hire with 30+ years of industry expertise
• Collaboration with SKYGEN for technology enhancement
• Focus on expanding provider network and business growth
• Strengthening of dental and vision segment leadership

Negative

• None.

COLUMBUS, Ga., Feb. 27, 2025 /PRNewswire/ -- Aflac, the leading provider of supplemental health insurance in the U.S.,1 today announced the hiring of Michael Fradkin as senior vice president, Aflac Dental and Vision, a business unit that is a key component of the company's offering. Fradkin will report to Aflac U.S. Executive Vice President, COO and CFO Frederic Simard and will lead operations with a focus on customer experience, provider network growth and business expansion.

Fradkin brings more than 30 years of group insurance experience, specializing in dental and vision coverage. Most recently, he served as president of FastTrack, a made-for-insurance intelligent technology solutions provider, where he oversaw expansion into new markets while also driving significant improvements in quality and customer service. Prior to FastTrack, he served in various financial, product and strategy leadership positions with MetLife, Guardian and Lincoln Financial.

"Capitalizing on recent process improvements, including our collaboration with SKYGEN, a premier cutting-edge technology partner that offers transformative solutions in the benefits management and administration space, we continue to build on our promise to provide the superior customer experience that Aflac policyholders expect and deserve," Simard said. "Michael's vast experience as an industry leader, including deep financial and actuarial experience across all key functions, and a strong track record of building high-performing teams, positions Aflac to capitalize on the growing Dental and Vision marketplace."

Fradkin holds a bachelor's degree in Statistics and Economics from Rutgers University and has completed numerous executive programs at Harvard Business School. He is a fellow of the Society of Actuaries and a member of the American Academy of Actuaries.

"Aflac Dental and Vision insurance is an essential component of any holistic financial protection plan, and it serves as a gateway for our customers to gain exposure to Aflac's premier suite of benefits solutions," said Aflac Incorporated and Aflac U.S. President Virgil Miller. "We expect Michael to apply his expertise and 30-plus years of success to enhance the customer experience, build trust in our offerings and improve Aflac's overall value proposition for consumers, our independent sales agents, brokers, providers and members."

ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL), a Fortune 500 company, has helped provide financial protection and peace of mind for nearly seven decades to millions of policyholders and customers through its subsidiaries in the U.S. and Japan. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products.¹ In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance in terms of policies in force. The company takes pride in being there for its policyholders when they need us most, as well as being included in the World's Most Ethical Companies by Ethisphere for 18 consecutive years (2024) and Fortune's World's Most Admired Companies for 23 years (2024). In addition, the company became a signatory of the Principles for Responsible Investment (PRI) in 2021 and has been included in the Dow Jones Sustainability North America Index (2024) for 11 years. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/español. Investors may learn more about Aflac Incorporated and its commitment to corporate social responsibility and sustainability at investors.aflac.com under "Sustainability."

¹ LIMRA 2023 U.S. Supplemental Health Insurance Total Market Report 

Media contact: Jon Sullivan, 706-763-4813 or jsullivan@aflac.com

Analyst and investor contact: David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.com

Aflac | Aflac New York | WWHQ | 1932 Wynnton Road | Columbus, GA 31999
Continental American Insurance Company | Columbia, SC

 

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SOURCE Aflac

FAQ

What role will Michael Fradkin have at Aflac (AFL) and what are his responsibilities?

Michael Fradkin joins as Senior Vice President of Aflac Dental and Vision, focusing on customer experience, provider network growth, and business expansion, reporting to EVP, COO and CFO Frederic Simard.

What is Michael Fradkin's experience before joining Aflac (AFL)?

Fradkin brings 30+ years of group insurance experience, most recently as FastTrack's president, with previous leadership roles at MetLife, Guardian, and Lincoln Financial.

How does Aflac (AFL) plan to enhance its Dental and Vision business segment?

Aflac is leveraging SKYGEN's technology solutions and Fradkin's expertise to improve customer experience, expand provider networks, and strengthen their benefits management capabilities.

What is the strategic importance of Dental and Vision insurance for Aflac (AFL)?

Dental and Vision insurance serves as a gateway for customers to access Aflac's suite of benefits solutions and is considered essential for holistic financial protection plans.