Xiao-I Corporation Renews Service with Leading Asset Manager to Enhance Financial Services with Cognitive AI

Rhea-AI Summary

Xiao-I Corporation (NASDAQ: AIXI) has renewed its service contract with a major Chinese mutual fund management company, continuing to provide AI-powered solutions through its iBot Pro platform. The platform delivers multi-channel conversational AI capabilities to enhance customer service and operational efficiency.

The partnership focuses on four key areas: 24/7 intelligent customer service for investor inquiries, automated handling of high-volume tasks like NAV queries and transaction procedures, streamlined internal operations through AI assistants for HR and IT support, and scalable cost-efficient operations during peak volumes.

Insights

AI Technology & Business Analyst

Xiao-I's service renewal with a major Chinese asset manager validates their AI solution's value and secures recurring revenue.

Xiao-I Corporation (NASDAQ: AIXI) has successfully renewed its service contract with an unnamed but "prominent China-based mutual fund management company," signaling strong client retention in the competitive AI solutions market. The renewal centers on their iBot Pro platform – a conversational AI system that handles customer inquiries, automates routine tasks, and supports internal operations.

This renewal is strategically significant for three reasons. First, it demonstrates product stickiness in the financial services sector, where switching costs are high and trust is paramount. The asset manager's willingness to continue the relationship suggests Xiao-I's AI solution is delivering measurable value. Second, it reinforces Xiao-I's foothold in the financial services vertical, one of the most lucrative markets for AI implementation due to high transaction volumes and complex customer service needs. Third, this represents stable recurring revenue, the lifeblood of any SaaS/AI business model.

The renewal highlights how Xiao-I is positioning its technology to address specific pain points in asset management: handling high volumes of NAV queries, managing subscription/redemption procedures, and providing 24/7 customer support across multiple channels. These applications directly target operational efficiency and cost reduction while improving client satisfaction – the exact metrics financial institutions prioritize when evaluating technology investments.

While the financial terms remain undisclosed, limiting our ability to quantify the direct revenue impact, the continued relationship with a major financial institution provides valuable reference credibility for Xiao-I in attracting additional clients in this sector. The renewal suggests their AI implementation has proven successful enough to warrant continued investment from a sophisticated financial client.

SHANGHAI, Aug. 26, 2025 /PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI), a global leader in artificial intelligence solutions, today announced the renewal of its service with a prominent China-based mutual fund management company. This continued collaboration reinforces Xiao-I's pivotal role in transforming financial services through advanced AI-powered customer engagement and operational efficiency.

The contract centers on deploying Xiao-I's award-winning  iBot Pro  platform – an enterprise-grade, multi-channel, multi-modal conversational AI solution. This technology empowers the asset manager to deliver sophisticated, instant, and personalized services to its client base.

 Key services and value delivered through the partnership include: 

•  Intelligent 24/7 Customer Service:  Providing investors with instant, accurate responses to complex inquiries regarding account status, fund performance, and transactions across web, mobile app, and other digital touchpoints, significantly enhancing accessibility and satisfaction.
•  Automated High-Volume Inquiries:  Efficiently handling routine yet critical tasks like NAV (Net Asset Value) queries, subscription/redemption procedures, and documentation FAQs, freeing human advisors to focus on high-value client relationships and complex financial guidance.
•  Streamlined Internal Operations:  Supporting internal teams with AI assistants for HR, IT support, and compliance queries, boosting employee productivity and reducing operational friction.
•  Scalability & Cost Efficiency:  Enabling seamless handling of peak inquiry volumes without linear cost increases, while achieving significant operational savings.

The extension of this strategic partnership reinforces a joint commitment to innovation in asset management through AI-driven transformation. In the financial services sector—where client experience and operational precision are critical—Xiao-I's iBot Pro platform leverages deep industry expertise and cognitive intelligence to redefine investor engagement. By enabling faster, more responsive, and always-accessible services, the solution simultaneously unlocks significant efficiency gains across institutional operations.

About Xiao-I Corporation

Xiao-I Corporation is a leading cognitive intelligence enterprise in China that offers a diverse range of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are highly suitable and have been applied to a wide variety of business cases. Xiao-I powers its cognitive intelligence products and services with its cutting-edge, proprietary AI technologies to enable and promote industrial digitization, intelligent upgrading, and transformation. For more information, please visit: www.xiaoi.com.

Forward-Looking Statements

This press release contains forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements that are other than statements of historical facts. When the Company uses words such as "may," "will," "intend," "should," "believe," "expect," "anticipate," "project," "estimate" or similar expressions that do not relate solely to historical matters, it is making forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that may cause the actual results to differ materially from the Company's expectations discussed in the forward-looking statements. These statements are subject to uncertainties and risks including, but not limited to, the following: the Company's ability to achieve its goals and strategies, the Company's future business development and plans for future business development, including its financial conditions and results of operations, product and service demand and acceptance, reputation and brand, the impact of competition and pricing, changes in technology, government regulations, fluctuations in general economic and business conditions in China, and assumptions underlying or related to any of the foregoing and other risks contained in reports filed by the Company with the U.S. Securities and Exchange Commission ("SEC"). For these reasons, among others, investors are cautioned not to place undue reliance upon any forward-looking statements in this press release. Additional factors are discussed in the Company's filings with the SEC, including under the section entitled "Risk Factors" in its annual report on Form 20-F filed with the SEC on May 15, 2025, as well as its current reports on Form 6-K and other filings, all of which are available for review at www.sec.gov. The Company undertakes no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date hereof.

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SOURCE Xiao-I Corporation

FAQ

What services does Xiao-I (NASDAQ: AIXI) provide through its iBot Pro platform?

Xiao-I's iBot Pro platform provides 24/7 intelligent customer service, handles automated inquiries for NAV and transactions, supports internal operations with AI assistants, and enables scalable operations for asset management clients.

How does Xiao-I's AI technology benefit financial service providers?

The technology enables instant customer service, handles high-volume inquiries automatically, streamlines internal operations, and provides cost-efficient scalability without compromising service quality.

What types of customer inquiries can Xiao-I's AI platform handle for asset managers?

The platform handles inquiries about account status, fund performance, NAV queries, subscription/redemption procedures, and documentation FAQs across web and mobile platforms.

How does Xiao-I's platform improve operational efficiency for asset managers?

The platform improves efficiency by automating routine tasks, supporting internal teams with AI assistants for HR and IT, and enabling scalable handling of peak inquiry volumes without increasing costs proportionally.

What internal operations does Xiao-I's AI platform support?

The platform supports HR functions, IT support, and compliance queries, helping boost employee productivity and reduce operational friction.