Xiao-I Corporation Renews Strategic Partnership with Premier Automotive Manufacturer, Marking Decade-Long Collaboration in AI-Driven Customer Experience
Xiao-I Corporation (NASDAQ: AIXI), a leading AI solutions provider, has renewed its strategic partnership with a major automotive manufacturer, extending their decade-long collaboration that began in 2015. The partnership focuses on enhancing customer experience through AI-driven solutions.
The company's cognitive intelligence platform delivers four key outcomes: unified omnichannel support with 24/7 AI-powered assistance, enhanced technical support for field technicians, sales and marketing enablement through intelligent virtual assistants, and improved operational efficiency through automation of routine queries.
This renewal demonstrates the sustained success of Xiao-I's AI technologies in transforming automotive customer service operations and highlights the company's ability to continuously evolve its platform with advanced capabilities in natural language processing and machine learning.
Xiao-I Corporation (NASDAQ: AIXI), un fornitore di soluzioni AI leader, ha rinnovato la sua partnership strategica con un importante produttore automobilistico, estendendo una collaborazione decennale iniziata nel 2015. L'accordo punta a migliorare l'esperienza del cliente tramite soluzioni basate sull'AI. La piattaforma di intelligenza cognitiva dell'azienda offre quattro esiti chiave: supporto omnicanale unificato 24/7 con assistenza AI, supporto tecnico potenziato per i tecnici sul campo, abilitazione di vendite e marketing tramite assistenti virtuali intelligenti e maggiore efficienza operativa mediante l'automazione delle query di routine. Questa rinnovazione dimostra il successo continuo delle tecnologie AI di Xiao-I nel trasformare le operazioni di servizio al cliente nel settore automobilistico e mette in evidenza la capacità dell'azienda di evolvere costantemente la propria piattaforma con capacità avanzate di elaborazione del linguaggio naturale e machine learning.
Xiao-I Corporation (NASDAQ: AIXI), un proveedor líder de soluciones de IA, ha renovado su asociación estratégica con un importante fabricante de automóviles, ampliando su colaboración de una década que comenzó en 2015. La asociación se centra en mejorar la experiencia del cliente mediante soluciones impulsadas por IA. La plataforma de inteligencia cognitiva de la empresa ofrece cuatro resultados clave: soporte omnicanal unificado 24/7 con asistencia potenciada por IA, soporte técnico mejorado para técnicos de campo, habilitación de ventas y marketing a través de asistentes virtuales inteligentes y una mayor eficiencia operativa mediante la automatización de consultas rutinarias. Esta renovación demuestra el éxito sostenido de las tecnologías de IA de Xiao-I para transformar las operaciones de servicio al cliente en la automoción y destaca la capacidad de la empresa para evolucionar continuamente su plataforma con capacidades avanzadas de procesamiento del lenguaje natural y aprendizaje automático.
Xiao-I Corporation (NASDAQ: AIXI)는 선도적인 AI 솔루션 제공업체로, 2015년에 시작된 10년 간의 협력을 확장하며 대형 자동차 제조업체와의 전략적 파트너십을 갱신했습니다. 파트너십은 AI 기반 솔루션을 통한 고객 경험 향상에 초점을 맞춥니다. 회사의 인지 지능 플랫폼은 네 가지 주요 성과를 제공합니다: 24/7 AI 기반 지원이 포함된 단일화된 옴니채널 지원, 현장 기술자를 위한 향상된 기술 지원, 지능형 가상 비서를 통한 영업 및 마케팅 역량 강화, 그리고 일상 문의 자동화를 통한 운영 효율성 향상. 이 갱신은 Xiao-I의 AI 기술이 자동차 고객 서비스 운영을 변화시키는 지속적인 성공을 보여주며, 자연어 처리와 기계 학습의 고급 기능으로 플랫폼을 지속적으로 발전시킬 수 있는 회사의 역량을 강조합니다.
Xiao-I Corporation (NASDAQ: AIXI), fournisseur de solutions IA de premier plan, a renouvelé son partenariat stratégique avec un grand constructeur automobile, prolongeant une collaboration de longue date entamée en 2015. Le partenariat vise à améliorer l’expérience client via des solutions pilotées par l’IA. La plateforme d’intelligence cognitive de l’entreprise délivre quatre résultats clés : un support omnicanal unifié 24/7 avec une assistance alimentée par l’IA, un support technique renforcé pour les techniciens sur le terrain, une habilitation des ventes et du marketing via des assistants virtuels intelligents, et une meilleure efficacité opérationnelle grâce à l’automatisation des requêtes routinières. Ce renouvellement démontre le succès durable des technologies IA de Xiao-I dans la transformation des opérations de service client dans l’automobile et met en évidence la capacité de l’entreprise à faire évoluer continuellement sa plateforme avec des capacités avancées de traitement du langage naturel et d’apprentissage automatique.
Xiao-I Corporation (NASDAQ: AIXI), ein führender Anbieter von KI-Lösungen, hat seine strategische Partnerschaft mit einem großen Autohersteller erneuert und somit die seit 2015 bestehende, jahrzehntelange Zusammenarbeit verlängert. Die Partnerschaft konzentriert sich darauf, die Kundenerfahrung durch KI-gesteuerte Lösungen zu verbessern. Die Plattform für kognitive Intelligenz des Unternehmens liefert vier zentrale Ergebnisse: ein einheitlicher Omnichannel-Support rund um die Uhr mit KI-gestützter Unterstützung, verbesserter technischer Support für Vor-Ort-Techniker, Vertriebs- und Marketing-Fähigkeiten durch intelligente virtuelle Assistenten sowie eine gesteigerte operative Effizienz durch die Automatisierung routinemäßiger Anfragen. Diese Erneuerung belegt den anhaltenden Erfolg der Xiao-I KI-Technologien bei der Transformation von Kundenservice-Operationen in der Automobilbranche und unterstreicht die Fähigkeit des Unternehmens, seine Plattform kontinuierlich mit fortschrittlichen Funktionen in natürlicher Sprachverarbeitung und maschinellem Lernen weiterzuentwickeln.
Xiao-I Corporation (NASDAQ: AIXI)، مزوّد رئيسي لحلول الذكاء الاصطناعي، جددت شراكتها الاستراتيجية مع مُصنّع سيارات بارز، ممددة تعاونهم الذي دام عقداً ابتداءً من عام 2015. تركز الشراكة على تعزيز تجربة العملاء من خلال حلول مدعومة بالذكاء الاصطناعي. تقدم منصة الذكاء المفاهيمي للشركة أربعة نتائج رئيسية: دعم متكامل عبر قنوات متعددة على مدار 24/7 مع مساعدة مدعومة بالذكاء الاصطناعي، دعم تقني محسن لفنيي الميدان، تمكين المبيعات والتسويق من خلال مساعدين افتراضيين ذكيين، وكفاءة تشغيلية محسّنة من خلال أتمتة الاستفسارات الروتينية. هذه التجديدات تُظهر النجاح المستمر لتقنيات Xiao-I في تحويل عمليات خدمة العملاء في قطاع السيارات وتبرز قدرة الشركة على تطوير منصتها باستمرار بقدرات متقدمة في معالجة اللغة الطبيعية والتعلم الآلي.
Xiao-I Corporation (NASDAQ: AIXI)，是一流的 AI 解决方案提供商，已与一家大型汽车制造商续签战略合作伙伴关系，延长自2015年开始的十年合作。该伙伴关系聚焦于通过 AI 驱动的解决方案提升客户体验。公司的认知智能平台提供 四项关键成果：统一的全渠道24/7人工智能支持、为现场技师提供的增强技术支持、通过智能虚拟助手实现的销售与营销赋能，以及通过自动化日常查询提升的运营效率。这次续约展示了 Xiao-I 的 AI 技术在改造汽车行业客户服务运营方面的持续成功，并凸显该公司不断通过自然语言处理和机器学习等先进能力来演化其平台的能力。
- Renewal of long-term strategic partnership demonstrates strong client retention
- Comprehensive solution deployment across multiple service channels
- Successful automation of high-frequency queries reducing operational costs
- Platform's proven scalability and continuous evolution with new AI capabilities
- No financial terms or contract value disclosed
- Heavy dependence on single automotive client relationship
- Limited information about specific performance metrics or ROI
Insights
Xiao-I's decade-long partnership renewal with automotive giant validates its AI solutions' value and provides stable revenue stream.
This partnership renewal represents a significant vote of confidence in Xiao-I's AI technologies after a decade-long implementation. The extended collaboration with a major automotive manufacturer validates the company's cognitive intelligence platform and its ability to deliver consistent value in high-stakes enterprise environments. The renewal suggests Xiao-I has successfully navigated the challenging retention phase of the enterprise SaaS lifecycle, demonstrating product stickiness and continued relevance.
The comprehensive AI implementation spans critical customer touchpoints - from sales enablement to technical support and loyalty programs. This breadth indicates deep integration into the manufacturer's operations, creating significant switching costs that strengthen Xiao-I's competitive position. The solutions address both customer-facing interactions (omnichannel support) and internal operations (technical diagnostics and repair guidance), maximizing the partner's return on AI investment.
For investors, this renewal likely translates to predictable recurring revenue from a major client. Enterprise partnerships in the automotive sector typically represent substantial contract values, though specific financial terms remain undisclosed. The decade-long relationship also provides Xiao-I with valuable domain expertise and use cases that can be leveraged for business development within the broader automotive industry. While a renewal doesn't represent net new business, maintaining long-term enterprise relationships is often more cost-effective than acquiring new customers, potentially improving profit margins on this revenue stream.
Key Outcomes of the Solutions:
- Unified Omnichannel Support: Deployment of 24/7 AI-powered assistance across websites, mobile apps, social platforms, and call centers, ensuring consistent and instant responses to customer inquiries regarding vehicle features, maintenance, warranty, and more.
- Enhanced Technical Support: Field technicians and service advisors are equipped with AI-augmented tools for rapid diagnostics, repair guidance, and parts identification, reducing resolution time and improving first-visit fix rates.
- Sales and Marketing Enablement: Intelligent virtual assistants facilitate personalized product recommendations, test drive scheduling, and promotional campaign management, boosting conversion rates and customer satisfaction.
- Operational Efficiency: Automation of high-frequency routine queries has significantly reduced operational costs while enabling human agents to focus on high-value interactions and complex problem-solving.
Xiao-I's cognitive intelligence platform has consistently evolved to meet the manufacturer's expanding needs, incorporating advancements in natural language processing, machine learning, and multimodal interaction capabilities. The ongoing collaboration reflects a shared vision for innovation and customer-centric transformation.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive intelligence enterprise in China that offers a diverse range of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are highly suitable and have been applied to a wide variety of business cases. Xiao-I powers its cognitive intelligence products and services with its cutting-edge, proprietary AI technologies to enable and promote industrial digitization, intelligent upgrading, and transformation. For more information, please visit: www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements that are other than statements of historical facts. When the Company uses words such as "may," "will," "intend," "should," "believe," "expect," "anticipate," "project," "estimate" or similar expressions that do not relate solely to historical matters, it is making forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that may cause the actual results to differ materially from the Company's expectations discussed in the forward-looking statements. These statements are subject to uncertainties and risks including, but not limited to, the following: the Company's ability to achieve its goals and strategies, the Company's future business development and plans for future business development, including its financial conditions and results of operations, product and service demand and acceptance, reputation and brand, the impact of competition and pricing, changes in technology, government regulations, fluctuations in general economic and business conditions in China, and assumptions underlying or related to any of the foregoing and other risks contained in reports filed by the Company with the U.S. Securities and Exchange Commission ("SEC"). For these reasons, among others, investors are cautioned not to place undue reliance upon any forward-looking statements in this press release. Additional factors are discussed in the Company's filings with the SEC, including under the section entitled "Risk Factors" in its annual report on Form 20-F filed with the SEC on May 15, 2025, as well as its current reports on Form 6-K and other filings, all of which are available for review at www.sec.gov. The Company undertakes no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date hereof.
View original content:SOURCE Xiao-I Corporation
FAQ
What did Xiao-I Corporation (NASDAQ: AIXI) announce about its automotive partnership?
How does Xiao-I's AI technology benefit the automotive manufacturer?
What are the main components of Xiao-I's automotive customer service solution?
How long has Xiao-I (AIXI) been partnering with the automotive manufacturer?
What types of customer interactions does Xiao-I's AI platform handle for the automotive company?
