Akamai Is Recognized as a 2025 Gartner Peer Insights™ Customers' Choice for Online Fraud Detection
Akamai Technologies (NASDAQ: AKAM) has been recognized as the sole recipient of the Customers' Choice distinction in Gartner Peer Insights™ "Voice of the Customer" for Online Fraud Detection in August 2025. The recognition highlights Akamai's excellence in providing solutions that detect and prevent fraudulent actions within digital channels.
The distinction is based on user feedback and ratings, with Akamai achieving above-market-average scores in both User Interest and Adoption and Overall Experience. Customer testimonials particularly praised Akamai's Bot Manager solution and its effective use of AI and machine learning for user identity confirmation across various sectors including media, retail, banking, and transportation.
Akamai Technologies (NASDAQ: AKAM) è stata riconosciuta come unico destinatario della distinzione Customers' Choice in Gartner Peer Insights™ "Voice of the Customer" per Online Fraud Detection nell'agosto 2025. Il riconoscimento evidenzia l'eccellenza di Akamai nel fornire soluzioni che rilevano e prevengono azioni fraudolente nei canali digitali.
La distinzione si basa sul feedback e sulle valutazioni degli utenti, con Akamai che ottiene punteggi superiori alla media di mercato sia in Interesse e Adozione degli utenti sia in Esperienza complessiva. Le testimonianze dei clienti elogiano particolarmente la soluzione Bot Manager e il suo uso efficace di AI e machine learning per la conferma dell'identità degli utenti in settori quali media, vendita al dettaglio, banche e trasporti.
Akamai Technologies (NASDAQ: AKAM) ha sido reconocida como la única receptora de la distinción Customers' Choice en Gartner Peer Insights "Voice of the Customer" para Online Fraud Detection en agosto de 2025. El reconocimiento destaca la excelencia de Akamai en proporcionar soluciones que detectan y previenen acciones fraudulentas en los canales digitales.
La distinción se basa en comentarios y puntuaciones de los usuarios, con Akamai logrando puntuaciones por encima de la media del mercado tanto en Interés y Adopción de Usuarios como en Experiencia General. Los testimonios de clientes elogian especialmente la solución Bot Manager y su uso eficaz de IA y aprendizaje automático para la confirmación de la identidad de los usuarios en sectores como medios, comercio minorista, banca y transporte.
Akamai Technologies (NASDAQ: AKAM)는 2025년 8월 Gartner Peer Insights™ "Voice of the Customer"의 Online Fraud Detection 부문에서 Customers' Choice의 유일한 수상자로 인정받았습니다. 이 인정을 통해 디지털 채널에서의 사기 행위를 탐지하고 차단하는 솔루션의 우수성이 강조됩니다.
이 명성은 사용자 피드백과 평가에 기반하며, Akamai는 사용자 관심도 및 채택과 전반적 경험에서 시장 평균을 상회하는 점수를 달성했습니다. 고객 추천은 특히 Bot Manager 솔루션과 다양한 산업(미디어, 소매, 은행, 운송)에서의 사용자 신원 확인에 대한 AI 및 머신 러닝의 효과적인 활용을 칭찬했습니다.
Akamai Technologies (NASDAQ : AKAM) a été reconnue comme la seule bénéficiaire de la distinction Customers' Choice dans Gartner Peer Insights™ "Voice of the Customer" pour Online Fraud Detection en août 2025. Cette reconnaissance met en lumière l'excellence d'Akamai dans la fourniture de solutions qui détectent et prévient les actions frauduleuses dans les canaux numériques.
La distinction est basée sur les retours et les évaluations des utilisateurs, Akamai obtenant des scores supérieurs à la moyenne du marché tant en Intérêt et Adoption par les utilisateurs qu'en Expérience globale. Les témoignages des clients ont particulièrement salué la solution Bot Manager et son utilisation efficace de l'IA et de l'apprentissage automatique pour la vérification de l'identité des utilisateurs dans des secteurs tels que les médias, le commerce de détail, la banque et les transports.
Akamai Technologies (NASDAQ: AKAM) wurde als einziger Träger der Auszeichnung Customers' Choice im Gartner Peer Insights™ "Voice of the Customer" für Online Fraud Detection im August 2025 anerkannt. Die Anerkennung hebt Akamai's Exzellenz bei der Bereitstellung von Lösungen hervor, die betrügerische Aktivitäten in digitalen Kanälen erkennen und verhindern.
Die Auszeichnung basiert auf dem Feedback und den Bewertungen der Nutzer, wobei Akamai sowohl bei Nutzerinteresse und -akzeptanz als auch bei Gesamterlebnis über dem Branchendurchschnitt liegt. Kundenrezensionen loben insbesondere die Bot Manager»-Lösung und den effektiven Einsatz von KI und maschinellem Lernen zur Bestätigung der Identität der Nutzer in Branchen wie Medien, Einzelhandel, Banken und Transport.
Akamai Technologies (المدرجة فيnasdaq: AKAM) قد تم الاعتراف بها كفائزة وحيدة بميزة Customers' Choice في Gartner Peer Insights™ "Voice of the Customer" للـ Online Fraud Detection في أغسطس 2025. هذا التقدير يبرز تميز Akamai في تقديم حلول تكشف وتمنع التصرفات الاحتيالية في قنوات الرقمية.
يعتمد التصنيف على ملاحظات وتقييمات المستخدمين، مع تحقيق Akamai درجات تفوق متوسط السوق في كل من اهتمام المستخدمين وتبنيهم والتجربة الكلية. أشاد عملاء بأنباء بشكل خاص بمنتج Bot Manager واستخدامه الفعال للذكاء الاصطناعي وتعلم الآلة لتأكيد هوية المستخدمين عبر قطاعات مثل الإعلام، التجزئة، المصارف، والنقل.
Akamai Technologies (NASDAQ: AKAM) 在 2025 年 8 月被评为 Gartner Peer Insights™ “Voice of the Customer” 在线防欺诈检测中的 Customers' Choice 唯一获奖者。该殊荣突出 Akamai 在提供检测和阻止数字渠道欺诈行为的解决方案方面的卓越表现。
该殊荣基于用户反馈与评分，Akamai 在 用户兴趣与采用度、以及 整体体验 上均高于市场平均水平。客户见证特别赞扬其 Bot Manager 解决方案，以及在媒体、零售、银行与交通等行业中对用户身份确认的人工智能与机器学习的有效应用。
- Only vendor to receive Customers' Choice distinction in Online Fraud Detection
- Strong customer testimonials across multiple industries
- Advanced AI and machine learning capabilities for fraud detection
- Effective bot protection reducing infrastructure load
- None.
The Gartner Peer Insights™ Customers' Choice distinction is based on feedback and ratings from end-user professionals who have experience with the product or service
Gartner defines the online fraud detection (OFD) market as "the market for solutions that detect and prevent fraudulent actions within digital channels (browsers and mobile apps). OFD solutions provide a spectrum of capabilities within digital channels to prevent direct and indirect financial losses and to mitigate risks."
Vendors placed in the upper-right "Customers' Choice" quadrant of the "Voice of the Customer" have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). "We believe that Akamai understands the rising importance of online fraud detection, especially with the growing impact of AI bots," said Patrick Sullivan, CTO of Security Strategy at Akamai. "We remain focused on defending against the most advanced bot and abuse attacks, and we're proud to be the only vendor named a Customers' Choice in the 2025 'Voice of the Customer' for Online Fraud Detection."
Enterprises around the world continue to choose Akamai's fraud detection solutions to secure their platforms and optimize user experience.
Some testimonials from Akamai customers:
"Akamai provides crucial services in regard to brand protection and bot protection for us and helped to onboard in a fast and professional manner. It helps to attack bot attacks in real time and reduces load on our internal infrastructure." — IT Associate, Media
"Akamai Bot Manager is essential to protecting our ecommerce through malicious and automated bots." — Cybersecurity Specialist, Retail
"The way it leverages AI and machine learning to confirm user identity is great and drives home that it is a cut above everyone else on the market." — Regional Owner, IT Services
"Our experience was of extreme gains with the Bot Manager, in addition to bringing more security to our environment." — Cyber Security Senior Analyst, Banking
"It effectively helps detect and mitigate suspicious login behaviour and creds abuse, particularly in risk sensitive applications." -— Senior Lead DevOps Engineer, Transportation
Gartner, Voice of the Customer for Online Fraud Detection, Peer Contributions, 11 August 2025. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Reviews have been edited to account for errors and readability.
About Akamai
Akamai is the cybersecurity and cloud computing company that powers and protects business online. Our market-leading security solutions, superior threat intelligence, and global operations team provide defense in depth to safeguard enterprise data and applications everywhere. Akamai's full-stack cloud computing solutions deliver performance and affordability on the world's most distributed platform. Global enterprises trust Akamai to provide the industry-leading reliability, scale, and expertise they need to grow their business with confidence. Learn more at akamai.com and akamai.com/blog, or follow Akamai Technologies on X and LinkedIn.
CONTACT: Akamai PR, akamaiPR@akamai.com
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SOURCE Akamai Technologies, Inc.
FAQ
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