New Jersey American Water Encourages Customers to Save Water and Money During Fix a Leak Week

Rhea-AI Summary

New Jersey American Water (NYSE:AWK) on March 13, 2026 promoted EPA Fix a Leak Week, urging customers to find and fix household leaks to conserve water and lower bills during a statewide drought warning.

Resources include a leak detection kit, the MyWater portal, affordability programs and step-by-step repair tips.

News Market Reaction – AWK

+1.04%

+1.04% Session close to close

In the Mar 13 session, AWK gained 1.04%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement emphasizes leak detection, drought awareness, and bill-management tools for New Je...

Analysis

This announcement emphasizes leak detection, drought awareness, and bill-management tools for New Jersey American Water customers. It fits alongside recent March updates on infrastructure investment and regulated rate approvals, underscoring AWK’s focus on reliability, conservation, and affordability. Investors may watch how such customer- and drought-focused initiatives complement the company’s approved capital programs, regulatory relationships, and ongoing merger and proxy-related developments disclosed in recent filings.

Key Figures

Homes with major leaks: 1 in 10 homes Daily water waste: more than 90 gallons/day Leaky faucet waste: 3,200 gallons/year

3 metrics

Homes with major leaks 1 in 10 homes EPA estimate of leak prevalence

Daily water waste more than 90 gallons/day Water wasted by leaks in affected homes

Leaky faucet waste 3,200 gallons/year Water wasted by a single leaky faucet

Historical Context

5 past events · Latest: Mar 11 (Positive)

Pattern 5 events

Date	Event	Sentiment	24h Move	Catalyst
Mar 11	Customer assistance reminder	Positive	+1.1%	Highlighted ongoing bill-assistance options as Winter Termination Program ends.
Mar 10	Infrastructure investment	Positive	+1.1%	Reported nearly $72M 2025 spend upgrading Kentucky water infrastructure.
Mar 10	Rate case approval	Positive	+1.1%	WV PSC authorized $20.5M annual revenue increase supporting $239M investments.
Mar 03	System modernization	Positive	+0.3%	Launched final phase of Fruitridge Vista water-system modernization in California.
Mar 02	Maryland rate settlement	Positive	+0.3%	MD PSC approved rate increase backing $22M of completed investments.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent utility and customer-program announcements have coincided with modest, consistently positive price reactions.

Recent Company History

Over early March 2026, AWK issued multiple service-area updates: infrastructure investments in Kentucky, rate approvals in West Virginia and Maryland, and customer-assistance reminders in New Jersey. Each item supported regulated returns or capital spending and saw small positive moves of 0.27% to 1.13%. Today’s New Jersey-focused conservation and affordability message continues that pattern of steady, customer- and infrastructure-oriented news flow across key state subsidiaries.

Key Terms

drought warning, aquifers

2 terms

drought warning regulatory

"as New Jersey is still under a drought warning due to ongoing dry conditions"

A drought warning is an official alert from government or water authorities indicating that a region is experiencing or is likely to experience prolonged water shortages, prompting conservation measures or restrictions. For investors it is like a dashboard warning light: it signals higher risks for agriculture, utilities, food and beverage producers, real estate in affected areas, insurers and any business that depends on steady water supply, potentially altering revenues, costs and commodity prices.

aquifers medical

"they're helping safeguard our rivers, reservoirs and aquifers during a drought"

Aquifers are underground layers of rock, sand, or gravel that hold and let groundwater flow, acting like natural sponges or reservoirs beneath the surface. They matter to investors because access to reliable groundwater affects costs, operations and regulatory risk for industries such as agriculture, utilities, mining and real estate; depletion or contamination can lead to higher expenses, permit delays or reduced asset value.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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CAMDEN, N.J., March 13, 2026 /PRNewswire/ -- New Jersey American Water is joining the U.S. Environmental Protection Agency's Fix a Leak Week by sharing simple steps customers can take to find and fix household leaks. These everyday actions help reduce water waste, protect homes and lower monthly bills. This year's event comes at an especially important time, as New Jersey is still under a drought warning due to ongoing dry conditions across the state.

"Fixing leaks is one of the easiest ways customers can save money, especially right now," said Ben Morris, vice president of operations for New Jersey American Water. "As we head into spring, still under a drought warning, every drop matters. Even a minor leak can quietly add up to higher bills and significant water waste."

Household leaks are more common than many people realize. According to the EPA, about one in 10 homes has a leak that wastes more than 90 gallons of water a day. Many of these issues, like running toilets or dripping faucets, are simple to identify and fix. Addressing them helps customers conserve water while keeping monthly expenses in check.

Common Places Where Leaks Occur

• Toilets: A defective plunger ball or flapper valve can waste water by causing the tank to continually drain and refill. To test, drop a dye-tracing tablet or a small amount of food coloring in the tank and wait five minutes. If the dye-colored water seeps into the bowl, you may have a leak and need to replace the defective part.
• Faucets: A leaky faucet can waste nearly 3,200 gallons of water per year. If you notice one dripping, try closing it tightly. If it continues to drip, the washer may need to be replaced.
• Washing machines and dishwashers: If you see water on the floor near your washing machine or dishwasher, that could indicate a leak. You may want to call your repair service.
• Bathtubs and showers: Check the spout and showerhead for dripping water. New washers may be needed on the faucet handles.
• Boiler systems: If the sound of running water is continuous and does not stop and start periodically, there may be a leak. Contact a professional to check it out and perform repairs.

"We all rely on the same water sources, and protecting them starts at home," said Shealynn O'Toole, source water protection program manager for New Jersey American Water. "When customers fix leaks, they're not just saving money; they're helping safeguard our rivers, reservoirs and aquifers during a drought. Small actions taken by many people can make a real difference in keeping our water supplies strong."

By reducing avoidable water loss and using affordability tools, customers can better manage their household budgets, all while conserving water. New Jersey American Water offers several programs designed to help customers manage their bills. These include the H2O Help to Others Program™ for income-eligible households, budget billing to spread costs evenly throughout the year, and payment arrangements for those who may need more time.

To help customers detect issues early, New Jersey American Water offers several practical tools. Customers can download the company's leak detection kit, follow step-by-step tips for checking common household fixtures and use the MyWater portal to track daily water use and spot unusual spikes. These resources make it easier to prevent unexpected changes in water usage and avoid surprise charges on monthly bills.

With the Garden State's water supply under drought pressure, even small actions make a meaningful difference. Finding and fixing leaks at home helps protect a limited resource, supports New Jersey's drought‑response efforts, and contributes to long‑term cost savings for customers.

More tips on water conservation and the value of water are available through New Jersey American Water's Water Learning Center.

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest regulated water utility in the state with approximately 875 dedicated employees working to provide safe, clean, reliable and affordable water and wastewater services to approximately 3 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on LinkedIn, Facebook, X, and Instagram. 

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SOURCE American Water

FAQ

How does New Jersey American Water (AWK) say fixing leaks affects household bills during the March 13, 2026 drought?

Fixing leaks can lower monthly water bills by stopping hidden wasteful flows in homes. According to the company, simple fixes like replacing flappers or washers reduce wasted gallons and help customers avoid surprise charges while conserving scarce drought-impacted supplies.

What tools does New Jersey American Water (AWK) offer to detect leaks as of March 13, 2026?

The company offers a downloadable leak detection kit and the MyWater portal to track daily use. According to the company, these tools help customers spot unusual spikes, follow step-by-step checks, and detect leaks before bills increase.

Which customer assistance programs does New Jersey American Water (AWK) reference to help manage bills during drought conditions?

New Jersey American Water highlights H2O Help to Others, budget billing and payment arrangements for eligible customers. According to the company, these programs aim to ease affordability while customers reduce avoidable water loss during drought.

What common household leaks does New Jersey American Water (AWK) identify in its March 13, 2026 announcement?

The company lists toilets, faucets, washing machines, dishwashers, tubs/showers and boiler systems as common leak sources. According to the company, simple tests like dye in a toilet tank and checking for drips can reveal problems early.

How does New Jersey American Water (AWK) link household leak repairs to broader drought-response efforts on March 13, 2026?

Repairing leaks helps protect rivers, reservoirs and aquifers by reducing avoidable water loss at the household level. According to the company, many small actions across customers support state drought-response and maintain long-term water supply resilience.