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American Water Works Company, Inc. reports developments tied to its regulated water and wastewater utility operations across the United States. The company provides drinking water and wastewater services to about 14 million people through regulated operations in 14 states and on 18 military installations, with operating subsidiaries including California American Water, Pennsylvania American Water, Maryland American Water, Virginia American Water, Illinois American Water, Iowa American Water and Tennessee American Water.
News for AWK commonly covers annual water quality and Consumer Confidence Reports, state-level service updates, infrastructure investment, public utility rate proceedings, drinking water standards, community programs and subsidiary activity in local service territories. Updates also reference the company’s long operating history and its role in regulated water and wastewater service delivery.
American Water Charitable Foundation and Pennsylvania American Water announced a $20,000 commitment to the Urban League of Greater Pittsburgh as part of a larger Foundation Corporate Strategic grant. This funding is part of a combined $260,000 support for the National Urban League and Affiliate Movement to enhance workforce development initiatives for African Americans and underserved groups in Western Pennsylvania.
The Urban League's programs include the Urban Seniors Jobs Program, Urban Tech Jobs Program, and TradesFuture, along with various Opportunity Broker Programs with partners. The grant is part of the Foundation's 2024 Keep Communities Flowing Grant Program, which focuses on Water, People and Communities pillars.
The American Water Charitable Foundation and Missouri American Water announced a $20,000 grant to the Urban League of Metropolitan St. Louis, part of a larger $260,000 Corporate Strategic grant initiative. The funding aims to enhance workforce development initiatives for African Americans and historically underserved groups in Missouri.
The grant is part of the Foundation's 2024 Keep Communities Flowing Grant Program, which focuses on three pillars: Water, People and Communities. The program supports initiatives that align with American Water's values and helps communities thrive through workforce development, training, and access to sustainable careers.
Illinois American Water announced the winners of its 'Water Keeps Life Flowing' art contest, which engaged 3rd, 4th, and 5th grade students in creating artwork about the importance of water service. Ten winning classrooms will receive a $100 donation for supplies or celebrations. The winning artwork, ranging from water tower paintings to hygiene practice drawings, will be featured on the company's Facebook page and future customer communications.
Rebecca Losli, president of Illinois American Water, emphasized the company's critical role in providing water service that supports daily activities and jobs. Winners were selected from various schools across Illinois, including students from Shiloh, Pontiac, Grafton, Alton, Lincoln, Tolono, Peoria, Glen Ellyn, Granite City, and Belleville.
California American Water announced that its President, Kevin Tilden, has been elected to the California Chamber of Commerce (CalChamber) Executive Committee. Tilden joins fellow new committee members Tom Hutchinson from Google and Rashmi Menon from Burns & McDonnell Engineering. The appointment positions Tilden among key business leaders working to address California's economic and environmental challenges. He will also serve on CalChamber's Women's Leadership Council. The announcement coincides with Maryam S. Brown's election as the 2025 chair of the CalChamber Board of Directors.
Illinois American Water has completed major upgrades at its Jerseyville water treatment plant, representing a $31.5 million investment. The project, executed by Plocher Construction, enhances water treatment processes and improves operational efficiency through an upgraded lime treatment system. The facility, originally built in 1963 and acquired by Illinois American Water in 2020, maintains its groundwater source while implementing improvements for safer and more reliable operations.
The transition to the enhanced facility has been seamless for customers, with continuous monitoring confirming water safety and quality standards compliance. Additional upgrades are planned for 2025 to further improve the plant's resiliency.
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is commemorating the 50th anniversary of the Safe Drinking Water Act (SDWA), enacted on December 16, 1974. The company emphasizes its commitment to water quality and safety, having invested over $2.3 billion in infrastructure improvements over the past five years.
President Justin Ladner highlighted the company's exceptional compliance with federal regulations for safe drinking water delivery. Future expenditures are projected at $600 to $660 million annually in the coming years, demonstrating continued dedication to water safety and quality improvements. The company has consistently ranked among the top water utilities for regulatory compliance and maintains transparency through publicly accessible Water Quality Reports.
American Water (NYSE: AWK), the largest regulated water and wastewater utility in the U.S., celebrates the 50th anniversary of the Safe Drinking Water Act (SDWA), which has protected drinking water quality since December 16, 1974. CEO M. Susan Hardwick emphasized the law's significant impact on public drinking water supply and acknowledged the dedication of industry professionals.
The company has announced plans to invest over $40 billion in infrastructure repairs, replacement, and system resiliency over the next decade. This investment demonstrates American Water's commitment to addressing emerging water safety and quality challenges while maintaining the SDWA's mission of protecting public health.
The company launched a 50-day countdown to commemorate the SDWA anniversary and provides access to annual Water Quality Reports for customers through their zip code.
American Water (NYSE: AWK) announced significant leadership changes and the creation of a new customer strategy role. Lynnae Wilson will join as Senior Vice President, Customer Strategy, overseeing both Customer Service and IT organizations. Matt Prine, current Indiana American Water President, becomes Chief Customer Officer, while Deb Degillio is appointed Chief Technology and Information Officer.
Additional changes include Barry Suits moving from Maryland and Virginia American Water to become Indiana American Water President, and Laura Runkle stepping up from Iowa American Water VP of Operations to lead Maryland and Virginia operations. All changes will be effective January 13, 2025.
American Water (NYSE: AWK), the largest regulated water and wastewater utility company in the U.S., has shared important tips to help customers stay informed about their water services. The company offers multiple notification channels for both direct customers and non-account holders:
Key features include:
- MyWater platform for direct customers to receive notifications via phone, text, or email
- CodeRED service for non-account holders to receive water-related alerts
- Online alerts system on state homepages
- Customer Advisory Map for checking active service alerts by address
- Emergency reporting system through emergency.amwater.com
California American Water has activated its customer protection program for Ventura County District residents affected by the Mountain Fire. The program offers significant relief measures for customers in the Las Posas Estates water system who experienced mandatory evacuations, property damage, or displacement.
Key protections include suspension of disconnections and late payment fees through March 2025, adjusted payment options for up to one year, and bill adjustments for extraordinary water use. For customers whose homes were damaged or rendered uninhabitable, the company will waive water bills, reconnection fees, and facility fees. They will also offer reduced bills for periods when houses are unlivable.