Bombardier Celebrates 20 Years of Excellence at Chicago and Frankfurt Parts Hubs
Bombardier (OTC:BDRBF) celebrates the 20th anniversary of its Chicago and Frankfurt Parts Hubs, key components of its global customer service network. The Chicago facility ships approximately 2,000 parts daily and can store over 100,000 unique parts, while Frankfurt handles 400 parts daily with a capacity of 60,000 parts.
The company achieved a remarkable 92% "off the shelf" shipping rate and earned top rankings in both the 2025 AIN Product Support Survey and Professional Pilot Corporate Aircraft Product Support Survey. By early 2026, Chicago is expected to surpass 10 million parts shipped, with Frankfurt projected to reach 1.5 million parts shipped by year-end.
Bombardier (OTC:BDRBF) celebra il 20° anniversario dei suoi Hub parti di Chicago e Francoforte, elementi chiave della sua rete globale di assistenza ai clienti. Il facility di Chicago spedirà circa 2.000 pezzi al giorno e può contenere oltre 100.000 pezzi unici, mentre Francoforte gestisce 400 pezzi al giorno con una capacità di 60.000 pezzi.
L'azienda ha ottenuto un notevole tasso di spedizione off the shelf del 92% ed è salita in cima alle classifiche sia nel 2025 AIN Product Support Survey che nel Professional Pilot Corporate Aircraft Product Support Survey. All'inizio del 2026, si prevede che Chicago supererà 10 milioni di pezzi spediti, con Francoforte pronto a raggiungere 1,5 milioni di pezzi spediti entro la fine dell'anno.
Bombardier (OTC:BDRBF) celebra el 20º aniversario de sus centros de repuestos de Chicago y Fráncfort, componentes clave de su red global de servicio al cliente. La instalación de Chicago envía aproximadamente 2,000 piezas al día y puede almacenar más de 100,000 piezas únicas, mientras que Fráncort maneja 400 piezas diarias con una capacidad de 60,000 piezas.
La empresa logró una notable tasa de envío off the shelf del 92% y obtuvo las mejores clasificaciones en la Encuesta de Soporte de Producto 2025 de AIN y en la Encuesta de Soporte de Producto de Aeronaves Corporativas Professional Pilot. A principios de 2026, se espera que Chicago supere 10 millones de piezas enviadas, y Fráncfort se proyecta que alcance 1,5 millones de piezas enviadas para fin de año.
봄바르디에(Bombardier) (OTC:BDRBF)은 글로벌 고객 서비스 네트워크의 핵심 구성요소인 시카고 및 프랑크푸르트 부품 허브의 20주년을 축하합니다. 시카고 시설은 매일 대략 2,000개 부품을 발송하며 100,000개 이상의 고유 부품을 보관할 수 있고, 프랑크푸르트는 매일 400개 부품을 다루며 60,000개 부품의 용량을 가집니다.
회사는 눈에 띄는 창고에서 바로 발송하는 비율 92%를 달성했고 2025 AIN Product Support Survey와 Professional Pilot Corporate Aircraft Product Support Survey에서 상위 순위를 차지했습니다. 2026년 초까지 시카고는 1,000만 개 부품 발송을 초과할 것으로 예상되며, 프랑크푸르트는 연말까지 150만 개 부품 발송에 도달할 것으로 전망됩니다.
Bombardier (OTC:BDRBF) célèbre le 20e anniversaire de ses centres pièces Chicago et Francfort, éléments clés de son réseau mondial de service client. L’installation de Chicago expédie environ 2 000 pièces par jour et peut stocker plus de 100 000 pièces uniques, tandis que Francfort gère 400 pièces par jour avec une capacité de 60 000 pièces.
L'entreprise a atteint un remarquable taux d'expédition off the shelf de 92% et a reçu les meilleures notes dans les enquêtes AIN Product Support 2025 et Professional Pilot Corporate Aircraft Product Support Survey. Début 2026, Chicago devrait dépasser 10 millions de pièces expédiées, et Francfort est prévu d’atteindre 1,5 million de pièces expédiées d'ici la fin de l'année.
Bombardier (OTC:BDRBF) feiert das 20-jährige Jubiläum seiner Chicago- und Frankfurt-Parts-Hubs, Schlüsselfaktoren seines weltweiten Kundendienstnetzwerks. Die Anlage in Chicago versendet ca. 2.000 Teile pro Tag und kann über 100.000 einzigartige Teile lagern, während Frankfurt 400 Teile pro Tag handhabt und eine Kapazität von 60.000 Teilen hat.
Das Unternehmen erzielte eine bemerkenswerte 92%-ige Off-the-Shelf-Versandquote und belegte Spitzenplätze in beiden 2025 AIN Product Support Survey und Professional Pilot Corporate Aircraft Product Support Survey. Bis Anfang 2026 wird erwartet, dass Chicago 10 Millionen versandte Teile überschreitet, während Frankfurt voraussichtlich bis Jahresende 1,5 Millionen versandte Teile erreichen wird.
بومباردييه (BDRBF) يحتفل بالذكرى العشرين لمركزي قطع الغيار في شيكاغو وفرانكفورت، وهما عنصران أساسيان في شبكة خدمة العملاء العالمية. يرسل مرفق شيكاغو حوالي 2,000 قطعة يومياً ويمكنه تخزين أكثر من 100,000 قطعة فريدة، بينما يتعامل فرانكفورت مع 400 قطعة يومياً بسعة 60,000 قطعة.
حققت الشركة معدل شحن مميز بنسبة 92% Off-the-Shelf ونالت أعلى التصنيفات في استطلاع دعم منتج AIN 2025 واستطلاع دعم منتج طائرات Professional Pilot Corporate Aircraft. بحلول أوائل 2026، من المتوقع أن تتجاوز شيكاغو 10 ملايين قطعة مُرسلة، مع توقع وصول فرانكفورت إلى 1.5 مليون قطعة مُرسلة بنهاية السنة.
庞巴迪（OTC:BDRBF） 庆祝其 芝加哥和法兰克福部件枢纽 的20周年纪念，这是其全球客户服务网络的关键组成部分。芝加哥设施每天大约发出 2,000 件部件，可存储超过 100,000 件独特部件，而法兰克福每天处理 400 件部件，容量为 60,000 件部件。
公司实现了引人注目的 92% 的现货发运率，在 2025 AIN Product Support Survey 和 Professional Pilot Corporate Aircraft Product Support Survey 中获得最高排名。到2026年初，芝加哥预计将超过 1000万件发运部件，法兰克福预计年底前将达到 150万件发运部件。
- Achieved 92% "off the shelf" shipping rate, demonstrating strong operational efficiency
- Ranked first among business jet OEMs in 2025 AIN Product Support Survey
- Won top spot in 2025 Professional Pilot Corporate Aircraft Product Support Survey
- Strategic network expansion with four additional regional depots in Singapore, Hong Kong, Dubai, and San Luis Obispo
- None.
- The Chicago and Frankfurt Parts Hubs serve as key pillars of Bombardier's global service network, ensuring an efficient parts distribution and a reliable, high-quality service for customers around the world
- Every day, Chicago and Frankfurt’s Parts Hubs ship almost 2,000 and 400 individual part numbers respectively. By early 2026, Chicago is projected to surpass 10 million parts shipped, while Frankfurt is on track to reach 1.5 million parts shipped by year-end(1)
- In 2025, Bombardier’s commitment to delivering exceptional product support – including maximizing parts availability – was recognized by two leading industry surveys, AIN and Professional Pilot, with the company earning the top ranking in both
- By stockpiling parts in multiple regions, Bombardier was able to get a
92% “off the shelf” shipping rate
MONTREAL, Sept. 12, 2025 (GLOBE NEWSWIRE) -- Bombardier proudly celebrates the 20th anniversary of two pillars of its global customer service network: the Chicago and Frankfurt Parts Hubs. This week, hundreds of employees in each location gathered to take part in celebrations to highlight this significant anniversary. Suppliers, local officials and members of the industry were also invited to join the festivities to mark this major milestone.
“For two decades, our Chicago and Frankfurt hubs have been instrumental in providing the essential parts our customers need to ensure their aircraft are ready for any mission,” said Paul Sislian, Executive Vice President, Bombardier Aftermarket Services & Strategy. “With round-the-clock operations and inventory systems programmed for speed and precision, these hubs deliver the ultimate piece of mind and confidence, underscoring Bombardier’s overriding commitment to world-class service, delivered with exceptional care and convenience.”
“For two decades, the Des Plaines Global Parts Distribution Hub has supported our region’s economy while helping Bombardier customers keep their aircraft mission-ready. I’m especially proud of the more than 100 employees here whose skill and dedication have set a standard for excellence. This anniversary is a testament not only to Bombardier’s commitment to innovation but also to the strength of Illinois’ workforce,” said Illinois U.S. Congressman Raja Krishnamoorthi.
To enable easy movement of parts to customers, Bombardier made the decision 20 years ago to consolidate multiple smaller sites into two large hubs, strategically located close to major airports. Chicago’s facility officially opened on June 27, 2005, followed by Frankfurt on August 29 the same year. Today, the two hubs ship respectively 2,000 and 400 individual part numbers daily. Chicago can store over 100,000 unique parts at full capacity, while Frankfurt’s facility has a capacity of approximately 60,000 parts. By early 2026, Chicago is projected to surpass 10 million parts shipped, while Frankfurt is on track to reach 1.5 million parts shipped by year-end(1).
To further support customers in key regions, Bombardier also operates four regional depots in Singapore, Hong Kong, Dubai and San Luis Obispo, California.
Bombardier’s focus on parts availability and rapid delivery continues to earn industry accolades. In Aviation International News’s 2025 Product Support Survey, Bombardier ranked first among business jet OEMs for the second consecutive year, reflecting its consistent focus on customer satisfaction. Bombardier maintained an impressive
About Bombardier
At Bombardier (BBD-B.TO), we design, build, modify and maintain the world’s best-performing aircraft for the world’s most discerning people and businesses, governments and militaries. That means not simply exceeding standards, but understanding customers well enough to anticipate their unspoken needs.
For them, we are committed to pioneering the future of aviation—innovating to make flying more reliable, efficient and sustainable. And we are passionate about delivering unrivaled craftsmanship and care, giving our customers greater confidence and the elevated experience they deserve and expect. Because people who shape the world will always need the most productive and responsible ways to move through it.
Bombardier customers operate a fleet of more than 5,100 aircraft, supported by a vast network of Bombardier team members worldwide and 10 service facilities across six countries. Bombardier’s performance-leading jets are proudly manufactured in aerostructure, assembly and completion facilities in Canada, the United States and Mexico. In 2024, Bombardier was honoured with the prestigious “Red Dot: Best of the Best” award for Brands and Communication Design.
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Learn more about Bombardier’s industry-leading products and customer service network at bombardier.com. Follow us on X @Bombardier.
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(1)Forward-looking statements
This press release contains certain forward-looking statements. By their nature, forward-looking statements require the Corporation to make assumptions and are subject to important known and unknown risks and uncertainties, which may cause actual results in future periods to differ materially from those set forth in the forward-looking statements. Please refer to the “Forward-Looking Statements” disclaimer contained in Bombardier Inc.’s most recently published financial report for additional details.
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