BigCommerce Taps Klarna as Global Preferred Partner for Flexible Payment Solutions

Rhea-AI Summary

BigCommerce (BIGC) has announced a global preferred partnership with Klarna, making the AI-powered payments provider its preferred payment solutions partner. Through this collaboration, BigCommerce merchants worldwide can access Klarna's flexible payment options including Pay in Full, Pay in 4 (interest-free installments), and Fair Financing for larger purchases.

The native integration aims to optimize checkout experiences and boost conversion rates through a single global solution, eliminating the need for multiple regional providers. UK-based retailer SportsShoes.com has already implemented the integration, reporting positive customer feedback and improved purchasing experience.

Positive

• Partnership expands payment flexibility options globally through single integration
• Native integration maintained by BigCommerce's development team offers easy implementation
• Potential for increased conversion rates and revenue through optimized checkout
• Elimination of need for multiple regional payment providers

Negative

• None.

Insights

E-commerce Strategy Expert

BigCommerce's Klarna partnership expands payment flexibility globally, potentially boosting merchant conversion rates without requiring multiple regional integrations.

This strategic partnership between BigCommerce and Klarna represents a calculated move to enhance checkout optimization for online retailers. The agreement makes Klarna a global preferred payments partner, giving BigCommerce merchants streamlined access to Klarna's full suite of payment options through a single integration.

The native integration aspect is particularly valuable from an operational perspective. Being maintained by BigCommerce's development team means merchants can implement these payment options with minimal technical overhead while still retaining checkout customization capabilities. This eliminates the fragmentation issues typically associated with managing multiple regional payment providers.

Klarna's offering spans three key consumer needs:

• Pay in Full: Traditional complete payment option
• Pay in 4: Interest-free installment option for improving affordability
• Fair Financing: Flexible payment plans for larger purchases

The testimonial from SportsShoes.com suggests real-world implementation benefits, though it represents just one merchant's experience. The partnership addresses a critical friction point in e-commerce - checkout flexibility - which directly impacts conversion rates and cart abandonment.

This agreement aligns with current consumer expectations for payment flexibility at checkout. By simplifying global payment solutions for merchants while enhancing consumer payment options, BigCommerce is strengthening its platform value proposition while addressing both merchant operational needs and consumer payment preferences.

Fintech Payments Analyst

BigCommerce's Klarna integration embeds diverse payment options directly into merchants' checkout process, streamlining operations while meeting evolving consumer preferences.

This partnership exemplifies the accelerating convergence of e-commerce and fintech infrastructure. By designating Klarna as a global preferred partner, BigCommerce is embracing the embedded finance model where payment capabilities become seamlessly integrated components of the e-commerce platform rather than bolt-on services.

The native integration approach is technically significant. Unlike third-party plugins that often create friction points in the customer journey, native integrations typically deliver more reliable performance with fewer errors. The fact that BigCommerce's development team maintains this integration suggests priority support and ongoing optimization.

From a payment technology perspective, the partnership delivers several merchant advantages:

• Simplified global implementation versus managing multiple regional providers
• Reduced technical overhead through native integration
• Comprehensive coverage of payment preferences (immediate, short-term split, and financing)

The emphasis on flexible, interest-free payment options addresses the growing consumer demand for buy-now-pay-later services. The integration supports various purchase sizes and consumer preferences, from standard transactions to larger purchases requiring financing options.

The statement from Klarna's Chief Commercial Officer about "streamlining operations through a single global solution" points to the operational efficiency angle, suggesting this partnership aims to simplify payment complexities for merchants while expanding consumer payment options. The easy enablement mentioned suggests focus on merchant adoption and implementation efficiency.

Through this global partnership, BigCommerce merchants can tap into Klarna’s global reach and flexible payment options to optimize checkout experiences, boost conversion rates and drive revenue growth

AUSTIN, Texas, May 06, 2025 (GLOBE NEWSWIRE) -- BigCommerce (Nasdaq: BIGC), a leading provider of open, composable commerce solutions for B2C and B2B brands, retailers, manufacturers and distributors, today announced that Klarna, the AI-powered payments and commerce network, has become a global preferred payments partner. As a global preferred partner, Klarna will bring its flexible, interest-free payment options to merchants worldwide, enhancing the shopping experience and driving growth with one single integration.

Klarna offers a wide range of payment options, including Pay in Full, a hassle-free transaction for those who want to pay the full amount of their order upfront, Pay in 4, which allows customers to split their purchase into four interest-free payments, as well as Fair Financing, which offers flexible payment plans for larger purchases. The partnership furthers BigCommerce and Klarna’s mutual mission to help brands and retailers optimize their checkouts and conversion rates by offering payment flexibility and making large purchases more accessible to consumers.

“BigCommerce is committed to empowering merchants with the flexibility and tools they need to grow on their own terms,” said Michaela Weber, senior vice president of strategic business development and general manager of payments at BigCommerce. “Klarna’s extensive global reach, trusted brand and shopper-first approach make them an ideal partner for our merchants. Together, we are expanding access to flexible payment solutions that drive conversion and customer loyalty across international markets.”

“Today’s consumers expect greater flexibility and convenience in how they pay,” said David Sykes, chief commercial officer at Klarna. “Our partnership with BigCommerce enables brands and retailers to streamline their operations through a single global solution, eliminating the need for fragmented regional providers and delivering a smooth, scalable experience for businesses and their customers alike.”

Klarna is natively integrated to BigCommerce and can be easily enabled for the brands, retailers, manufacturers, distributors and other merchants that choose to use it. As a native integration, it is also maintained by BigCommerce’s development team, making it a great option for merchants that need checkout customizations and flexibility.

“Implementing Klarna with our BigCommerce store has been a big asset to our strategy to provide a market-leading purchasing experience,” said Jon Cleaver, CTO at SportsShoes.com, a leading UK-based online running shoes, running clothing and outdoor gear retailer. “Our customers appreciate the flexibility it gives them, and it in turn has helped maintain SportsShoes.com’s position as an unrivalled retailer in the running, fitness and outdoor communities.”

To learn more about Klarna’s integration with BigCommerce, click here.

About BigCommerce
BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands, retailers, manufacturers and distributors of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated professional-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit www.bigcommerce.com or follow us on X and LinkedIn.

About Klarna

Klarna is on a mission to be available everywhere for everything. With over 93 million global active Klarna users and 2.9 million transactions per day, Klarna’s AI-powered payments and commerce network is empowering people to pay smarter — online, in-store and through Apple Pay in the U.S., UK and Canada. More than 675,000 retailers trust Klarna’s innovative solutions to drive growth and loyalty, including Uber, H&M, Saks, Sephora, Macy’s, Ikea, Expedia Group, Nike and Airbnb. For more information, visit Klarna.com.

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

Media Contact:
Brad Hem
pr@bigcommerce.com

FAQ

What payment options does the BIGC-Klarna partnership offer to merchants?

The partnership offers three main payment options: Pay in Full for upfront payments, Pay in 4 for interest-free installments, and Fair Financing for flexible payment plans on larger purchases.

How will the Klarna integration benefit BigCommerce (BIGC) merchants?

Merchants benefit from a single global integration, optimized checkout experiences, potential increased conversion rates, and elimination of multiple regional payment providers.

Is the Klarna integration native to BigCommerce's platform?

Yes, Klarna is natively integrated into BigCommerce and is maintained by BigCommerce's development team, allowing for easy enablement and checkout customizations.

Which companies have already implemented the BIGC-Klarna integration?

SportsShoes.com, a leading UK-based online retailer for running shoes and outdoor gear, has implemented the integration and reported positive results in their purchasing experience.