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Calix, Inc. (NYSE: CALX) honored innovative broadband service providers (BSPs) with the 2024 Customer Innovations Awards at Calix ConneXions. These awards recognize BSPs leveraging the Calix Broadband Platform and Calix SmartLife™ managed services to deliver exceptional subscriber experiences and outstanding business outcomes.
Award winners demonstrated excellence in customer service, operational efficiency, network engineering, and marketing. Notable achievements include:
- SCTelcom and Tipmont REMC achieving Net Promoter Scores (NPS) in the 80s and 90s
- Smithville Communications providing comprehensive security solutions
- Lumos reducing greenhouse gas emissions
The awards highlight BSPs' efforts in community impact, sustainability, and innovative service delivery. Winners include Blackfoot, Lumos, SCTelcom, Smithville, Tipmont REMC, and VNET Fiber. Mike Piper from Winnebago Cooperative Telecom Association was recognized as a Community Champion.
Calix, Inc. (NYSE: CALX) has announced advancements to its customer success organization, Calix Success, at Calix ConneXions. The expanded guidance, support, education, and network expertise aim to accelerate the transformation of broadband service providers (BSPs) into experience-based providers. BSPs leveraging Success over multiple engagements see an average improvement of 45 percent in their Net Promoter Score.
The evolved Success organization now offers an expertise-driven model with specialists in areas like pricing, go-to-market strategy, and business analytics. Success provides continuous monitoring to ensure customers receive constant value throughout their engagement. Several BSPs have achieved remarkable results using Calix platforms and SmartLife managed services, including Tombigbee Fiber's 92 NPS rating, Pharr's transformation from worst to best-connected city, Jade Communications' 27 percent year-over-year growth, and Mohawk Networks' 80 percent reduction in truck rolls.
Calix, Inc. (NYSE: CALX) has announced significant updates to its Broadband Platform, enabling broadband service providers (BSPs) to integrate new Wi-Fi 7 systems and 50G-PON capabilities. The company is expanding its Wi-Fi systems portfolio with three new Wi-Fi 7 systems and introducing an outdoor solution for the industrial sector. Calix is also helping BSPs streamline network modernization with 50G-PON, laying the foundation for next-generation experiences across residential, business, and industrial services.
Key highlights include:
- Expansion of Wi-Fi 7 portfolio with multi-gig systems
- Introduction of GigaPro p6dlx with LoRaWAN® capabilities
- Implementation of 50G-PON for enhanced bandwidth and efficiency
- Continuous innovation with new releases every 91 days
- Comprehensive support through Calix Success services
These advancements will allow BSPs to deploy new technologies quickly and efficiently, addressing a broader range of broadband needs in their communities.
Calix, Inc. (NYSE: CALX) announced the SmartTown Alliance at Calix ConneXions. This initiative allows subscribers to securely connect to participating broadband service provider (BSP) networks across different regions. Powered by Calix SmartTown on the Calix Broadband Platform, the Alliance unites BSPs to deliver secure online experiences as subscribers travel.
Charter members include Tombigbee Fiber in Mississippi and SCTelcom in Kansas. The Alliance leverages Wi-Fi CERTIFIED Passpoint® for streamlined, secure access without repeated authentication. It extends BSPs' value and reach, matching subscribers' lifestyles and strengthening brand loyalty.
SmartTown deployments have nearly quadrupled over the past year across 13 U.S. states, connecting public spaces and events. The Alliance aims to provide consistent broadband experiences for subscribers traveling for work or leisure, even during natural disasters.
Calix, Inc. (NYSE: CALX) has launched SmartMDU™, a new managed service on the Calix Broadband Platform designed for multi-dwelling units (MDUs). This solution simplifies property-wide connectivity, Wi-Fi, and broadband service management, enhancing resident experiences and boosting property manager efficiency. SmartMDU offers:
- Personalized, private Wi-Fi experiences for residents
- Scalability for buildings of any size or age
- Support for various network connection types
- Streamlined operations through cloud solutions
Early trials have shown promising results, with ICS Advanced Technologies reporting a 10X faster adoption of secure, managed Wi-Fi compared to previous solutions. The launch of SmartMDU is expected to help service providers efficiently grow their business and address the unique requirements of property owners and residents in the MDU market.
Calix, Inc. (NYSE: CALX) has announced ManagedBiz™ at Calix ConneXions, a new solution designed to address the complex security and connectivity needs of mid-sized businesses and public sector organizations. ManagedBiz combines secure connectivity and actionable analytics, enabling broadband service providers (BSPs) and managed service providers (MSPs) to simplify network management for universities, healthcare facilities, regional banks, entertainment venues, and government institutions.
Key features of ManagedBiz include:
- Secure connectivity for multi-location businesses and remote workers
- Advanced security and access control for protecting intellectual property
- Streamlined remote administration through Calix Cloud
- Integration with the Calix Broadband Platform
ManagedBiz complements Calix's SmartBiz™ solution for small businesses, providing a comprehensive range of services for businesses of all sizes.
Calix, Inc. (NYSE: CALX) has announced significant updates to its Calix SmartHome™ offering, aimed at helping broadband service providers (BSPs) meet evolving residential subscriber needs with enhanced security and comprehensive services. The updates include:
1. A redesigned CommandIQ® app for easier network management
2. Standard security services: ProtectIQ®, ExperienceIQ®, and new ScamWatchIQ™ for dark web monitoring
3. Premium services like HomeOfficeIQ™ for mobile backup and GamerIQ™ for optimized gaming
These innovations enable BSPs to combat increasing cyberattacks, support remote work, and enhance gaming experiences. The Calix Broadband Platform integration allows for quick service launches with minimal operating expenses, positioning BSPs as experience providers in a market where speed alone is insufficient.
A new peer-reviewed economic study by the Center on Rural Innovation (CORI) reveals that fiber-fed broadband experiences enabled by local providers in rural communities significantly boost income, entrepreneurship, and business investment. The study, titled 'Beyond Connectivity: The Role of Broadband in Rural Economic Growth and Resilience', compares economic data from three types of rural communities.
Key findings include:
- 213% higher business growth in rural counties with high broadband adoption
- 10% higher self-employment growth
- 44% higher GDP growth
- 18% higher per capita income growth
The study, sponsored by Calix (NYSE: CALX), NTCA, and the Fiber Broadband Association, emphasizes the importance of both expanding broadband access and fostering its effective utilization to drive economic growth in rural communities.
Calix, Inc. (NYSE:CALX) has announced plans to release its third quarter 2024 financial results on Monday, October 28, 2024, after market close. The company will post a stockholder letter on its Investor Relations website, covering the period ended September 28, 2024. Following the release, Calix will host a conference call on Tuesday, October 29, 2024, at 5:30 a.m. Pacific Time / 8:30 a.m. Eastern Time to discuss the results.
Investors and interested parties can access the live webcast of the conference call through the Events section of the Calix Investor Relations website. For those preferring to join by phone, the call-in numbers are (877) 407-4019 (domestic) or (201) 689-8337 (international), with conference ID#13748912. A link for instant telephone access will also be available approximately 15 minutes before the call starts.
Calix, Inc. (NYSE: CALX) and ALLO Communications have successfully conducted a 50G PON trial in Lincoln, Nebraska, marking a significant milestone in their 15-year partnership. This advancement will enable broadband service providers (BSPs) like ALLO to deliver a wider range of high-bandwidth SmartLife™ managed services, extending beyond fast internet to create tailored experiences for subscribers.
The introduction of 50G PON on the Calix Broadband Platform opens new revenue opportunities for ALLO, allowing them to efficiently serve essential sectors such as first responders, academic institutions, and medical facilities across four states. Residential subscribers will also benefit from enhanced telehealth, virtual reality, and livestreaming capabilities.
ALLO has leveraged the Calix Platform to continuously innovate, deploying services like Bark for child protection and outdoor Wi-Fi rapidly. The company secured $650 million in sustainable financing last year, partly due to their investment in the Calix Platform, fueling their expansion to meet growing broadband demands.