Hyphen Raises $25M to Scale Automated Makelines
Hyphen, a foodservice automation platform, has secured a $25 million Series B financing round, with notable participation from CAVA Group (NYSE: CAVA). The funding will accelerate the deployment of Hyphen's Automated Makeline technology across U.S. restaurants.
The investment addresses critical industry challenges, including digital demand surge and labor shortages. According to research, 75% of customers choose competitors when their preferred restaurant is unavailable. Hyphen's AI-powered robotics platform aims to enhance peak-hour capacity and order accuracy while allowing staff to focus on customer service.
To support nationwide expansion, Hyphen has partnered with Re:Build Manufacturing for production and Ricoh USA for field service support, leveraging a network of 15,000+ certified technicians.
Hyphen, una piattaforma di automazione per il settore della ristorazione, ha ottenuto un finanziamento di Serie B da 25 milioni di dollari, con la partecipazione di rilievo di CAVA Group (NYSE: CAVA). I fondi accelereranno la diffusione della tecnologia Automated Makeline di Hyphen nei ristoranti degli Stati Uniti.
L'investimento risponde a sfide critiche del settore, tra cui l'aumento della domanda digitale e la carenza di personale. Secondo ricerche, il 75% dei clienti sceglie i concorrenti quando il ristorante preferito non è disponibile. La piattaforma robotica di Hyphen, potenziata dall'intelligenza artificiale, punta ad aumentare la capacità nelle ore di punta e la precisione degli ordini, consentendo al contempo al personale di concentrarsi sul servizio al cliente.
Per sostenere l'espansione su scala nazionale, Hyphen ha stretto una partnership con Re:Build Manufacturing per la produzione e con Ricoh USA per l'assistenza sul campo, sfruttando una rete di oltre 15.000 tecnici certificati.
Hyphen, una plataforma de automatización para servicios alimentarios, ha asegurado una ronda de financiación Serie B de 25 millones de dólares, con la participación destacada de CAVA Group (NYSE: CAVA). Los fondos acelerarán el despliegue de la tecnología Automated Makeline de Hyphen en restaurantes de EE. UU.
La inversión responde a retos clave de la industria, como el aumento de la demanda digital y la escasez de mano de obra. Según investigaciones, el 75% de los clientes opta por la competencia cuando su restaurante preferido no está disponible. La plataforma robótica de Hyphen impulsada por IA busca mejorar la capacidad en horas punta y la precisión de los pedidos, al tiempo que permite al personal centrarse en la atención al cliente.
Para apoyar la expansión nacional, Hyphen se ha asociado con Re:Build Manufacturing para la producción y con Ricoh USA para el servicio de campo, aprovechando una red de más de 15.000 técnicos certificados.
Hyphen은(는) 푸드서비스 자동화 플랫폼으로서 2,500만 달러 규모의 시리즈 B 투자 유치에 성공했으며, 주요 투자자로 CAVA Group (NYSE: CAVA)가 참여했습니다. 이번 자금은 Hyphen의 Automated Makeline 기술을 미국 전역의 레스토랑에 확대 보급하는 데 사용될 예정입니다.
이번 투자는 디지털 수요 폭증과 인력 부족 등 업계의 핵심 과제를 해결하는 데 목적이 있습니다. 연구에 따르면 선호하는 식당을 이용할 수 없을 때 고객의 75%가 경쟁업체를 선택한다고 합니다. Hyphen의 AI 기반 로봇 플랫폼은 피크 시간대 처리 능력과 주문 정확도를 향상시키면서 직원들이 고객 응대에 집중할 수 있도록 돕습니다.
전국적 확장을 지원하기 위해 Hyphen은 생산을 위해 Re:Build Manufacturing과, 현장 서비스 지원을 위해 Ricoh USA와 파트너십을 체결했으며, 15,000명 이상의 인증 기술자로 구성된 네트워크를 활용합니다.
Hyphen, une plateforme d'automatisation pour la restauration, a obtenu un financement de série B de 25 millions de dollars, avec la participation notable de CAVA Group (NYSE: CAVA). Ces fonds accéléreront le déploiement de la technologie Automated Makeline de Hyphen dans les restaurants aux États-Unis.
L'investissement répond à des enjeux majeurs du secteur, notamment l'essor de la demande digitale et la pénurie de main-d'œuvre. Selon des études, 75 % des clients choisissent la concurrence lorsque leur restaurant préféré n'est pas disponible. La plateforme robotique de Hyphen, alimentée par l'IA, vise à augmenter la capacité aux heures de pointe et la précision des commandes tout en permettant au personnel de se concentrer sur le service client.
Pour soutenir son expansion nationale, Hyphen s'est associé à Re:Build Manufacturing pour la production et à Ricoh USA pour le support sur le terrain, exploitant un réseau de plus de 15 000 techniciens certifiés.
Hyphen, eine Plattform zur Automatisierung im Gastronomiebereich, hat eine Serie-B-Finanzierungsrunde über 25 Millionen US-Dollar abgeschlossen, an der unter anderem CAVA Group (NYSE: CAVA) beteiligt ist. Die Mittel sollen die Einführung von Hyphens Automated Makeline-Technologie in US-Restaurants beschleunigen.
Die Investition adressiert zentrale Herausforderungen der Branche, darunter der Anstieg der digitalen Nachfrage und Arbeitskräftemangel. Laut Studien entscheiden sich 75 % der Kunden für Wettbewerber, wenn ihr bevorzugtes Restaurant nicht verfügbar ist. Hyphens KI-gestützte Robotikplattform zielt darauf ab, die Kapazität in Stoßzeiten und die Bestellgenauigkeit zu verbessern und gleichzeitig das Personal für den Kundenservice zu entlasten.
Um die landesweite Expansion zu unterstützen, hat Hyphen eine Partnerschaft mit Re:Build Manufacturing für die Produktion und mit Ricoh USA für den Außendienst geschlossen und nutzt dabei ein Netzwerk von über 15.000 zertifizierten Technikern.
- Secured $25 million Series B funding to scale operations
- Strategic investment and partnership with CAVA Group (NYSE: CAVA)
- Partnership with Re:Build Manufacturing for production scaling
- Access to Ricoh's network of 15,000+ certified technicians for nationwide support
- Operating in a challenging environment with persistent labor shortages
- Faces competition in a market where 75% of customers choose alternatives when preferred options are unavailable
Insights
CAVA's strategic $25M investment in Hyphen's automation technology aims to enhance operational efficiency during peak digital demand periods.
In a significant strategic move, CAVA Group has participated in Hyphen's $25 million Series B financing round, marking CAVA's first-ever external technology investment. This partnership targets a critical pain point in quick-service restaurants: balancing surging digital orders with persistent labor challenges.
Hyphen's Automated Makeline technology represents a targeted solution to specific operational bottlenecks rather than a complete kitchen overhaul. The platform combines robotics and AI to increase throughput during peak hours while improving order accuracy—addressing the industry-wide problem where 75% of customers choose competitors when their preferred restaurant isn't available.
What's particularly notable is CAVA's strategic approach to automation—positioned as technology that enhances rather than replaces human workers. This philosophy aims to redirect staff toward higher-value customer interactions and food preparation tasks, potentially improving both operational metrics and customer experience simultaneously.
The implementation strategy appears well-structured, with Hyphen partnering with Re:Build Manufacturing for production scaling and Ricoh USA's network of 15,000+ technicians for nationwide installation and maintenance. This comprehensive deployment approach suggests the technology could be rapidly scaled across CAVA's growing footprint if pilot programs prove successful.
For CAVA, this investment represents a balanced approach to innovation—exploring automation benefits while maintaining their Mediterranean cuisine quality and hospitality focus that drives their brand value.
CAVA makes first-ever investment alongside existing investors to support Hyphen's production ramp with Re:Build Manufacturing and expand field service nationwide
Digital demand continues to surge, and three out of four customers choose a competitor when their preferred restaurant isn't available, according to a Service Management Group study. At the same time, persistent labor shortages are straining operations. Hyphen's platform—combining advanced robotics with AI—expands peak‑hour capacity, improves order accuracy, and frees teams to focus on hospitality.
"This new funding is a testament to the impact Hyphen's team and technology are having on restaurant operations," said Stephen Klein, Co‑Founder and CEO of Hyphen. "We are galvanized by this investment to scale our manufacturing, support our growing customer base, and continue innovating as we build the future of foodservice."
"As we continue to scale, we're eager to invest in and test technology that can enhance—not replace—the human experience," said Brett Schulman, Co‑Founder and CEO of CAVA. "By piloting Hyphen's automated digital makeline, we have the opportunity to increase order accuracy and speed during peak digital hours, while reducing complexity for our team members. That means more time spent delivering exceptional hospitality and crafting the Mediterranean flavors our guests love. It's a meaningful step in our commitment to operational excellence and innovation that supports both our growth and our people."
Hyphen will ramp production with Re:Build Manufacturing, a
ABOUT HYPHEN:
Hyphen automates digital order production for foodservice. Our Automated Makeline increases throughput and accuracy, shortens peak wait times, and augments staff so teams can focus on guests. Learn more at usehyphen.com or email press@usehyphen.com.
ABOUT CAVA GROUP:
CAVA is the category-defining Mediterranean fast-casual restaurant brand, bringing together healthful food and bold, satisfying flavors at scale. Our brand and our opportunity transcend the Mediterranean category to compete in the large and growing limited-service restaurant sector as well as the health and wellness food category. CAVA serves guests across age groups, genders, and income brackets and benefits from generational tailwinds created by consumer demand for healthy living and a demographic shift towards greater ethnic diversity. We meet consumers' desires to engage with convenient, authentic, purpose-driven brands that view food as a source of self-expression. The broad appeal of our food combined with these favorable industry trends drive our vast opportunity for continued growth. To learn more, visit CAVA.com.
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SOURCE Hyphen Technologies, Inc.
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